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Vorwerk Kobold VR200 Questions & Answers
5 questions from our users
Charlotte M.asked
Issues with vr200; please help, I am in lockdown and the robot vaccie has decided to have a issue, starts up moves about 100mm from docking station and then stops, tries to start up a couple more times before I get a message saying please press ok to continue (3000) which when u press ok it does the same thing. We have cleaned all filters brushes etc. also battery is saying it isn’t fully charged, but it has been on the charger for days. Any help would be greatly appreciated.
1 answer
Godfrey G.Vorwerk
Hi Charlotte,
We are sorry to hear of the issues you are experiencing with your machine.
Once they re-open the machine will need to be taken into your nearest Godfreys store to be booked in and inspected further for repairs.
Regards,
The Vorwerk Team
BPLasked
Os thos prpduct suitable for a house with a (shedding) dog? Does it need to be emptied very regularly due to dog hair?
1 answer
Godfrey G.Vorwerk
Hi BPL,
Yes, this machine can be used in a house with a shedding dog and will require regular maintenance of emptying the dust bin, cleaning the filter and cleaning the brushes.
Regards,
The Vorwerk Team
Angela Masked
Is there anyway of stopping it scratching the wooden floor? A bit disappointed as new floors have only been down 18 months and they're all scratched.
No answers
Chrisasked
Hi, having trouble with kobold not going back to docking station, any ideas?
1 answer
My Kobold developed the same problem, run out of power before it was able to reach the docking station. I assume the battery was reaching the end of its service life. I returned the robot to Godfreys for service, but there are no replacement batteries available up to date. I contacted Kobold Germany, which could not care less about my problem. There simple answer was that Kobold Germany is not responsible for there agents!!! But Kobold Germany is happy to supply them with there gear!
Of course I have no idea if your problem is of the same nature.
suzanneasked
does this vacuum cleaner recognise black objects?
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