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Robot Vacuum Cleaners Buying Guide

Our buying guide will explain which type of robot vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

3.7

46 reviews
5
(24)
4
(2)
3
(5)
2
(10)
1
(5)
  • Build Quality
    3.6 (7)
  • Value for Money
    2.1 (7)
  • Ease of Use
    3.7 (7)
  • Cleaning & Maintenance
    4.3 (7)
  • Product is used
    • Several times a week (4)
    • Daily (2)
    • Weekly (1)
  • Noise Level
    3.0 (8)
  • Pet OwnerYes (3) · No (3)
  • System Errors Every time (4) · Occasionally (3) · Often (1)
  • Ease of Programming / Scheduling
    3.6 (7)
  • Battery Life
    3.4 (8)
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david jones

david jonesSydney, NSW

  • 3 reviews

great cleaning

published

i am a great fan of german products. have been using it for 9 months. not having any issue so far. i got 10 years of service guaranty with. my wife just loves this vacuum cleaner. better than irobot romba .recommended by the choice and asthma council. i am highly satisfied.

Date PurchasedNov 2017
Kevmaree

KevmareeAdelaide

  • 2 reviews

Started off great, but doesn't last.

published
Date PurchasedMay 2016

Broken after 4 Months, support not answering

published

The vr200 worked quite well in the beginning, however at some point it started moving straight into the wall opposite to the charging station and give an error message. I contacted support, but my mails eigther get not answered, or i get redirected to somebody else. In retrospect i would not buy it again but go with a different company

Date PurchasedOct 2017
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Sarah

SarahGreater Melbourne (Outer), VIC

  • 7 reviews

So helpful and works a charm!

published

It’s easy, works reliably and gets around the house pretty easy. Recharged itself easily, and seems to get around House easy. I tell loads of people to but them. We ended up buying the upright vacuum also. You must clean and empty lots but that bit is easy. Definitely recommend.



Date PurchasedDec 2016
Grant

GrantPerth

Certainly not Thermomix quality

published

Quite disappointed in this product. Have had for a few months now and been back the Godfreys for repairs twice, and yet they cannot find an issue with it, even after producing photos of the problem. Asked for new replacement or refund and refuse to do this also. Initially it was working well, fell backwards down the stairs at one point (lucky I did not trust it and caught it), was stopping under the lounge and tight areas (saying something like "clear my path"), when in fact there was no obstruction and was never an issue when it worked. The LCD display had nothing but horizontal lines across prior to its second return for repairs and yet they tell me it is ok?

Date PurchasedOct 2017
TJD

TJD

  • 2 reviews

I call him my boyfriend

published

Such a handy machine that picks up an incredible amount of dirt and dog hair, does have trouble docking at times and about to go in for a repair due to persistent error message. Despite the issues I would buy again, it's just so convenient to have especially with five dogs.

Date PurchasedMay 2017
Gerri I

Gerri Itownsville

  • 5 reviews
  • 1 like

Over priced and not great

published

Its pretty dumb, will clean same area for whole of battery time. Often can't find its way home to docking station, running times vary alot. Has been fixed three times in 11 months and needs another replacement part. Long waits on filters and new rollers. Overall disappointed on performance at cleaning and running time.

Date PurchasedSep 2016
Niz

NizManchester

Exceeds my expectations

published

This vacuum cleaner is the best robot ever honestly the design of the vacuum cleaner allows it to get right into the corners unlike the round robots. It covers every single part of your room ensuring nothing is left behind. The only downside I found was that it cannot replace a vacum for the stairs however it can replace your big vacuum for everyday useage. What I love about this vacuum is that it can clean my whole house and it can still have battery left after it
Vorwerk have designed and built one amazing vacuum cleaner.

Date PurchasedSep 2017
Coolmolly

CoolmollyHobart

Disappointing

published

Suction was great. But that is where it stopped for me. The machine constantly got stuck on, beside and under furniture. If you have to move the machine then it loses it GPS and won't dock. It also seems to continually do the same patch and goes back to the lounge each time, and gets stuck. It hasn't even been down the other end of our house, even when I plugged it in to a different power point. Super disappointed!
I am yet to take it in to the retailer but I suspect I will have problems.

Date PurchasedAug 2017
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Karina bryan

Karina bryanMackay

  • 2 reviews
  • 2 likes

Wish I'd brought this sooner

published

Good suction, works in a system so it doesn't miss bits. Sensors must be good because it's not clumsy or running into things.Took awhile to do the first clean but very surprised by the amount of stuff it collects. Set the schedule and it starts daily at 10am - it takes 1 and a half charges to clean my home- redocks itself on its own and continues where it left off. Runs for approx 60 mins between charges. Works well in corners and can climb over obstacles easily (mats, metal on bar stools). Easy to empty dust bin have only had for a week but haven't pulled out the big Dyson. Very happy with purchase and would highly recommend. Only issue I have had is uploading the new software to use the app - tried but haven't been successful.

Date PurchasedJul 2017
Susan

Susan

  • 2 reviews
  • 1 like

Great when it works!

published

I purchased my first robot last October. Worked perfectly up until a couple of months ago. It started stopping mid clean, not docking and displaying an error code. I took the machine back. It was sent away for repair twice and apparently fixed but it was still not docking. Got a replacement product which was also not docking. The company was unable to offer product support as to why this was happening so I got my money refunded. This machine did a great cleaning job but unfortunately defeated the purpose of having a robot vacuum when I constantly had to restart it cause it got stuck on seemingly nothing or wouldn't go back to charge on its own.

Date PurchasedOct 2016
Sammy

SammySydney

  • 2 reviews

BEST MACHINE EVER!

published

Buying this machine was the best decision i ever made! I Have never had to vacuum my house after buying this. It goes back to its own charging base and it doesnt hit any walls. Ive used other robots before, but this one is the best by far! Recommend it to anyone who doesnt like dragging big vacuums around the house.

Date PurchasedJan 2016
Guri Gill

Guri GillMelbourne

  • 3 reviews
  • 2 likes

I haven’t vacuumed my home since I bought this machine. Absolutely love it!!

published
Date PurchasedMar 2017
htmlley

htmlleykerang

  • 7 reviews
  • 5 likes

My best friend basically

published

I can't recommend this enough.. They are expensive but very worth their money. I hardly pull out my proper vacuum due to this little guy. My carpet is plush and leaves a mark where its been stepped on or vacuumed and once it has done a bedroom there are perfect symmetrical lines like a garden that's been mowed lol:D. Also it picks up everything, great suction. It is also very quiet.

Date PurchasedJun 2016
Prabs

PrabsGreater Melbourne (Outer), VIC

  • 9 reviews
  • 3 likes

a perfect robot vacuum

published

What a machine to clean the house with no hassle, a ll I need to do is schedule the machine and it does the rest. my hard floor was never so clean and shiny because when I used my dyson to clean the hardfloor it used to get dusty in 2 days with my two pets but this robot just cleans it effortlessly and don't even have to worry to charge it. this is what I say a real ROBOT VACUUM.

Date PurchasedApr 2016
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fiona

fionagold coast

  • 3 reviews
  • 2 likes

love love love it

published
Date PurchasedJun 2017
Babs

BabsMelbourne

  • 2 reviews
  • 2 likes

Best thing Ever invented until it broke 5 times

published
Date PurchasedJul 2016
Peter Hadji

Peter HadjiGold Coast QLD

  • 2 reviews

Great pieces of equipment

published

Was expecting a complicated setup but was quick and works almost out of the box. Still working out how this will go but upto now quite happy with the investment. Parts look simple and not hard to maintain. Godfrey's sales team knew their products and were happy to demonstrate its abilities.

Date PurchasedMay 2017
Genevieve

GenevieveAdelaide

Cannot live without it!

published

This vacuum is amazing! It has saved me so much time. i set it whilst at work then come home and the floors are ready to mop straight away. We even set it at night time sometimes and we sleep through it as do our dogs. Our house is 300sqm and a mixture of timber laminate, tiles and carpet and does all three surfaces with ease.
Well worth the money!! We absolutely love it!

Date PurchasedJan 2016
Graham Johnson

Graham JohnsonHobart, TAS

  • 8 reviews
  • 3 likes

This is (was) an excellent machine

published

We bought one of these from Godfreys a couple of months ago and it did an excellent job, even being low enough to go under our bed and lounge suite. The cleaner performed very well and did all that was expected of it. Unfortunately it refused to work about two weeks ago and had to be returned to the store for service. Apparently it developed a fault that necessitated a part being air-freighted from Germany to fix it. Hopefully we will have it back shortly to carry on its excellent work.. Well worth buying even though we had trouble with ours which can happen to any complicated piece of electronic gear.

Date PurchasedJan 2017
1 comment
Graham Johnson
Graham Johnson
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Questions & Answers

Charlotte M.

Charlotte M.asked

Issues with vr200; please help, I am in lockdown and the robot vaccie has decided to have a issue, starts up moves about 100mm from docking station and then stops, tries to start up a couple more times before I get a message saying please press ok to continue (3000) which when u press ok it does the same thing. We have cleaned all filters brushes etc. also battery is saying it isn’t fully charged, but it has been on the charger for days. Any help would be greatly appreciated.

1 answer
Vorwerk
Godfrey G.Vorwerk

Hi Charlotte,
We are sorry to hear of the issues you are experiencing with your machine.
Once they re-open the machine will need to be taken into your nearest Godfreys store to be booked in and inspected further for repairs.
Regards,
The Vorwerk Team

BPL

BPLasked

Os thos prpduct suitable for a house with a (shedding) dog? Does it need to be emptied very regularly due to dog hair?

1 answer
Vorwerk
Godfrey G.Vorwerk

Hi BPL,
Yes, this machine can be used in a house with a shedding dog and will require regular maintenance of emptying the dust bin, cleaning the filter and cleaning the brushes.
Regards,
The Vorwerk Team

Angela M

Angela Masked

Is there anyway of stopping it scratching the wooden floor? A bit disappointed as new floors have only been down 18 months and they're all scratched.

No answers

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