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Medium, Large, Extra LargeKimMetropolitan Adelaide, SA
Peace of mind and fun
My children and I are really happy with the Vuly Lift trampoline we have. It was easy to assemble when you had 4 adults working quickly through the online video instructions, and the large size is perfect for my very active children to enjoy together or to learn some exciting new flips and tricks. A very worthwhile investment!
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Kahlee F.South East Queensland, QLD
Freaking awesome
So pleased with the service received and quality of the trampoline. Everything was easy - including the setup which was a fun family bonding experience. Great marketing for a great product!
Purchased in December 2021 for $1,150.00.
1 comment
Vuly PlayVuly Play
Hello Kahlee,
Thank you for your feedback!... Read more
We are glad to hear that the installation process what a fun family activity and that you are impressed with the quality of the trampoline. Don't hesitate to reach out on 1300 667 514 if you have any questions in the future. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
AWhileySouth East Queensland, QLD
- 3 reviews
Sturdy
Bought this for Christmas 2018, have had a few storms and the trampoline has not budged! My neighbours trampoline was found over the fence and another was in the power lines. Great product and kids are still loving it!
Purchased in December 2021 at Vuly Play Online store for $1,300.00.
1 comment
Vuly PlayVuly Play
Hi AWhiley,
Thank you for taking the time to leave a review!... Read more
It's great to hear that your trampoline is holding up through the rough weather and that your kids are enjoying it! Please feel free to contact our team on 1300 667 514 if you have any questions about our products in the future. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
DonnaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Poor customer service did not receive in time for Christmas
Ordered on phone in November advised to purchase the Lift 2 as opposed to a slightly cheaper one due to kids ages Twin 9 year olds. Purchased all the accessories told delivery would arrive before Christmas. We have received 9 out of the 11 items over a 2 part delivery. I have rang Vuly on numerous occasions told I would receive a call back and never did. Sales staff appear young and inexperienced in customer service. At one point when I asked to speak to someone more senior the reply was "There just going to tell you the same thing". My husband...Read more
called with same issues. After requesting to resend the items so we could get it time for Christmas they told us the items were with Toll courier and we would get it no later than the 23rd of December. Well the day has been and gone and no delivery! Called Toll there just as bad state items are with them but not out for delivery told an investigator would call me back still waiting. Asked if we could pick up from warehouse but need authorisation for this from the investigator who is suppose to be calling me back but hasn't. I just want this for Christmas for my Kids. I am so disappointed in the empty promises from Vuly that we would receive this item before Christmas and we haven't. I am so disappointed in the customer service of Vuly when different customer service people said they'd call back and they didn't. I am so disappointed in Toll who have basically did the same thing as Vuly. I wouldn't recommend Vuly needed on their customer service alone. Can't speak out the product because we don't have it all yet!!!!Purchased in November 2021 at Vuly Play for $1,100.00.
Similar opinion? Write a review on ieatwords.com.au!
CandJGreater Melbourne (Outer), VIC
Shade cover was hopeless and charged a fortune for a replacement
We purchased a Vuly Lift 2 in March 2018. Generally it is fine (expensive but fine) but so disappointed with the quality of the shade cover. Within six months, small tears began to appear. These soon turned into giant holes so within one year it was useless. Now that its summer, we have decided to bite the bullet and buy a replacement shade cover. I have been able to access half price accessories but have been charged $30 for delivery! So a couple of hundred bucks for a cover that will probably only last a year again. We are suckers, hopefully this review will prevent future buyers for being sucked in as well!
Purchased in March 2021.
1 comment
Vuly PlayVuly Play
Hi CandJ,
Thank you for reaching out and so sorry that you had trouble with your shade cover.... Read more
We’ve taken all customer feedback regarding our shade cover very seriously and our Research & Development team has redesigned our new shade covers to be made from the same material as commercial-grade sun shades that are used in parks, resorts, etc. You can view more about this in our video here: https://youtu.be/1MowYLCPmRI Your new shade cover will have a 2-year warranty, so if you see any issues in it you can place a warranty claim via our website. If you wish to discuss further, please don’t hesitate to contact our team directly at [email protected]. Kind Regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
KizzdogAU
- 8 reviews
Lift trampoline
We have owned this trampoline for 5 years and still looks in new condition the netting is great really solid the bumper round the edge is the only thing that has deteriorated over the years
Purchased in December 2021.
1 comment
Vuly PlayVuly Play
Hi Kizzdog!
Thank you for your feedback!... Read more
So glad to hear that your Lift trampoline has held up so well after 5 years! Don't hesitate to give us a call on 1300 667 514 if you have any future questions. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
MikkoSydney Surrounds, NSW
Service Above and Beyond
We have not even received the trampoline yet, but feel the need to write a glowing review. The customer service that Vuly provides is extraordinary. We have been on the phone with them a couple times and their product knowledge is spot on, but more than that they are very relatable and the staff make insightful observations. They also are not there to upsell you but suggested a cheaper option for us based on the age of our child. Very thoughtful and helpful.
We cannot wait to actually receive the trampoline and get busy playing!
Purchased in November 2021.
1 comment
Vuly PlayVuly Play
Hi Mikko!
Thank you for your review!... Read more
So glad to hear that you were impressed with the service and that we could help you answer all your questions about the products! Enjoy your trampoline when it arrives! Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
- Lift 2 Extra Large
- Verified purchase
Excellent product! Our boys love it.
We decided to upgrade our old Vuly trampoline for a larger one seeing as our two boys are growing up so fast (8 and 10). The boys are in bounce heaven, they are absolutely loving the large size. Sometimes my husband and I hop on too, with plenty of room and bounce! The trampoline was easy to put up and feels safe and stable. The shade cover is already paying off by keeping the sun off and the leaves. We also purchased the tent and wheels (so we can easily move it around) and are looking forward to some Christmas holiday fun. We are very happy with the trampoline.
Purchased in October 2021.
1 comment
Vuly PlayVuly Play
Hi Wendy!
Thank you for leaving a review!... Read more
It's so great to hear your boys and the whole family are enjoying the extra space on their new trampoline! Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
AshSouth East Queensland, QLD
- 10 reviews
- Lift 2 Medium
- Verified purchase
Best purchase!
I have twins (3 years old) and this has been the best purchase for them and me. I chose the vuly due to the safety features. I especially love the over lap in the netting where you enter or exit the trampoline so i know they won't accidently fall out. The netting and spring padding is great quatily, the power coated frame finish means it can be outside in all weather conditions and the cover provides extra shade. My twins use this all day even snacking on it or resting on it. It is super sttong and supports alot of weight. Also comes with a tent that goes all the way around the sides and this is occasionally used for pretend camping.
I love this trampoline. Definitely worth it and I highly recommend it.
Purchased in December 2021 at Austwest outdoors for $1,044.00.
1 comment
Vuly PlayVuly Play
Hi Curry!
Thank you for your kind review!... Read more
So glad you are impressed with the safety and quality of the trampoline! It's great to hear your twins are getting so much use out of it! It'll be perfect over summer! Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Tara R.Greater Melbourne (Metropolitan), VIC
Great trampoline and great company!
We received our Vuly Lift 2 trampoline last week and love it! Its a gift for our 3 year old daughter and she is so happy with it! We found it really easy to assemble and appreciate all the effort Vuly has made to make their company very reputable. We also had such great experience with the customer service. Thank you!
Purchased in October 2021 at Vuly Play Online store for $979.00.
1 comment
Vuly PlayVuly Play
Hi Tara,
Thank you for your feedback!... Read more
It's so good to hear that your daughter was happy with her new trampoline and that you had a great experience placing your order with us. Please feel free to call our team on 1300 667 514 if you have any further questions. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Perfect for the kids
My little boy loves his trampoline, he is always on it. We have had his friends around and they all love playing on it. We can put the kids on it and not worry about anyone getting hurt or falling. It only took an hour to build and is of a high quality. I would recommend it to anyone thinking of getting a trampoline.
Purchased in July 2021.
1 comment
Vuly PlayVuly Play
Hi Matthew!
Thank you for your review!... Read more
So glad to hear that your son and his friends are all enjoying the new trampoline! Don't hesitate to call our team on 1300 667 514 if you have any questions. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
RitaGreater Melbourne (Metropolitan), VIC
Best addition to our new home!
My kids love racing home to jump on their trampoline! They don’t just use it for jumping and bouncing but also for dancing, inventing fun games and resting while looking into the clouds.
Was very easy to install with two people (90min). Vuly also threw in a shade cover, Bluetooth speaker and free delivery!
Only wish the protective padding came in colors other than blue or yellow. Also, a ladder is not included and costs an extra $75 not including delivery.
Purchased in September 2021 at Vuly Play Online store for $899.00.
1 comment
Vuly PlayVuly Play
Hi Rita!
Thank you for leaving your feedback!... Read more
It's great to hear that our trampolines are an opportunity for kids imaginations to run wild and enjoy their afternoons and weekends outside. If you have any questions, please feel free to call our team on 1300 667 514. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
LXMGreater Melbourne (Inner), VIC
Very disappointed
Ordered on Thursday night and tried to cancel first thing Monday morning, due to potential size issue and other concerns, BEFORE item was dispatched, and was told repeatedly that even though the truck was still there (staff member received a call from the warehouse regarding this while on the phone with me) they couldn’t go through all the stock to remove the order in time. Terms and conditions clearly state a 20 dollar restocking fee for cancellations before dispatch. We had an email stating we will receive notification when item has dispatche...Read more
d, and we called prior to receiving this. (We still haven’t received that notification by the way). Staff on phone kept telling us different things - truck left, truck still there but no time to remove the item. We are now down 150 dollars in fees. No exceptions or resolution offered. Manager will not take our call. Does not bode well for future interactions with this company so we cut our losses. Very unprofessional.Purchased in October 2021.
1 comment
Vuly PlayVuly Play
Hello, thank you for getting in touch with us regarding your recent experience.
Customer experience is incredibly important to us and we're disappointed that you've not had that high standard of service we aim for every day. ... Read more
We'd love to know more about what has happened so that we can feed this back. Should you wish to discuss further, please send us an email to [email protected] and we'll take a look from our side. Thank you, Lauren @ VulySimilar opinion? Write a review on ieatwords.com.au!
LuluGreater Melbourne (Metropolitan), VIC
Fantastic quality. My kids love it.
We purchased the Vuly Lift 2 for my daughters and we love it. Only concern is that it didn’t come with any stairs to access the tramp so my 3 year old can’t get in and out on her own. Does it have stairs?
Purchased in September 2021.
1 comment
Vuly PlayVuly Play
Hey Lulu,
Thank you for taking the time to write a review.... Read more
The Lift 2 has a compatible ladder which is available as an accessory on our website, I do apologise this was not communicated with you at the time of purchase. I hope your little ones love the Vuly!! If there is anything we can help with in the future please call 1300 667 514. Cheers, Pat @ VulySimilar opinion? Write a review on ieatwords.com.au!
Kelly SGreater Melbourne (Metropolitan), VIC
Vuly Service is 10/10! Thankyou Vuly!!
We have had a Vuly 2 10ft Round Trampoline for years, we have only just had to purchase a replacement net (damaged from the wind), and the Vuly sales lady was MOST helpful on the phone. As a working mum of three, this lovely lady made it extremely easy to purchase over the phone, with warranty details easy to access. Vuly - your service was 10 out of 10 - thank you! Very professional and friendly.
Cheers,
Kelly
Purchased in September 2021 at Vuly Play Online store for $140.00.
1 comment
Vuly PlayVuly Play
Hey Kelly,
Thank you for taking the time to write a review.... Read more
I am really glad to hear that your experience with us was easy and straightforward and the customer service provided was exemplary. If there is anything we can help with in the future please call 1300 667 514. Cheers, Pat @ VulySimilar opinion? Write a review on ieatwords.com.au!
My girls love their new trampoline
My girls are 5and 6 years old. They love the size of the trampoline and can safely bounce together with the dog (golden retriever). It’s safe and the shad sail makes a huge difference.
Purchased in July 2021 for $800.00.
1 comment
Vuly PlayVuly Play
Hey Katrina,
Thank you for taking the time the time to provide feedback about your new Lift 2.... Read more
I am super glad to hear your kids and the dog are having heaps of fun on the trampoline! If there is anything we can help with please call us on 1300 667 514. Regards, Pat @ Vuly.Similar opinion? Write a review on ieatwords.com.au!
Best trampoline on the market
Purchased a vuly 2 12 foot for my 4 yo daughter 4&1/2 years ago.
It has been in constant use with all her mates and even mum and dad have a regular bounce. Quality product, super safe. Withstands the elements well. Straight forward assembly.
We are just about to replace the safety net after 4 & 1/2 years and these replacement items are at 1/2 price to vuly customers for life.
Can't recommend vuly tramoline's enough. Great after market customer service.
Trent
Purchased in November 2021 at Vuly Play Online store.
1 comment
Vuly PlayVuly Play
Hey Trent,
Thanks for taking the time to provide feedback about your experience.... Read more
I am really glad to hear that the whole family and friends are loving the Vuly! Regards, Pat @ Vuly.Similar opinion? Write a review on ieatwords.com.au!
NikitaSouth East Queensland, QLD
- 2 reviews
- 1 like
Fantastic Trampoline! Worth every cent!
At the end of last year, the kids (8 & 3), were in need of a new trampoline. I only wanted the best, which was Vuly, but couldn’t afford a brand new one. After searching for second hand trampolines, I ended up winning a Vuly Lift 2 Large through their Facebook live competition.
After surprising the kids on Christmas Day with their new trampoline, and seeing the amazing quality, next time I need a new trampoline from Vuly, I’ll save my money for one!
The Large trampoline is big enough to fit both kids and myself and more if needed. We spent gr...Read more
eat quality time together bouncing and playing games. When I’m not bouncing with the kids, I know I can trust them to be safe on the trampoline, with it’s safety net and padding. After owning this trampoline, I would never cheap out on another one! That’s for sure!Purchased in November 2021.
1 comment
Vuly P.Vuly Play
Hello Nikita,
Thank you for taking the time to leave feedback with us!... Read more
So glad to hear you've had such a great experience and the children are enjoying their new trampoline. :) Don't hesitate to get in touch if we can be of any further assistance! Feel free to share any of your photos with us as well as we love to share our customer's photos on social media: https://www.vulyplay.com/en-AU/photo-submission Kind Regards, Denaya @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
MJOLECSydney, NSW
Kids love it
Took 2.5hrs set up and hubby said instructions were too detailed at times. The mat with shapes is great for making up games. 3yo can get on and off himself.
Purchased in April 2021 for $1,200.00.
1 comment
Vuly PlayVuly Play
Hello MJOLEC,
Thanks for taking the time to provide feedback from your recent experience with Vuly! ... Read more
Sorry to hear the installation process was a little longer than expected. I'll be sure to pass your feedback on. On another note, I'm sure the little one is going to love it. Happy Bouncing :) Cheers, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Don’t hesitate - you won’t regret it!
Our 7yr old son has special needs & sensory sensitivities. We needed to replace our cheaper department store brand trampoline and considered a Vuly.
The various “accessories” that can be added was the main attraction so that we could cater for all of our kids. Basketball hoop and tent being next on the list.
Hands down, it has been best purchase for our household.
Screen time after school has reduced and cousins and extended family don’t want to leave when they visit!
Used not only by the kids but the adults in our family - the shade cover means you can jump on the warmer days which is a bonus.
It’s solid, sturdy, used daily and I highly recommend the investment!
Purchased in April 2021 for $1,000.00.
1 comment
Vuly PlayVuly Play
Hello TeeVee,
That's great to hear both you and your kids are loving the new trampoline.... Read more
Be sure to give our team a call on 1300 667 514, if you have any further questions in the meantime. :) Cheers, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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Vuly PlayVuly Play
Hi Kim,
Thank you for leaving your review!... Read more
It's so good to hear that you are pleased with the size of your trampoline and didn't have too much difficulty with installation. Please feel free to call our team on 1300 667 514 if you have any questions in the future. Kind regards, Sophi @ VulyPlay