Read also:
instyler straight away comb review russell hobbs multi processor - rhmp750 nutritional pro 1000 blender kmart review kogan smart tv stuck on loading screen kogan tv turns itself off aqua systems hose reel review kings 60l fridge freezer review white knight laminate paint for benchtopsVuly Ultra Large
tashHobart, TAS
- 2 reviews
Great Quality
Feels strong and sturdy. Withstands our four kids and Dad! Came with tent bundle that the kids love! No sagging in the Matt, looks great. Super happy with this product!
Purchased in December 2021 at Vuly Play for $1,049.00.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
LizzeeBPerth, WA
Brilliant trampoline - fantastic service
Fantastic customer service experience buying this trampoline. The kids absolutely love it and have said it is better than an other well known and more expensive trampoline brand. Would definitely recommend.
Purchased in September 2021.
1 comment
Vuly PlayVuly Play
Hi Liz!
Thank you for your feedback!... Read more
It's great to hear that your kids rate their new trampoline so highly! :) Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Emma HSouth East Queensland, QLD
Great service so far
We have purchased the Ultra Large for our children for Christmas so are yet to fully assemble the product. So far the customer service from ordering, follow up and even the delivery person have been great so hopefully it continues to be smooth sailing.
Purchased in September 2021 at Vuly Play Online store.
1 comment
Vuly PlayVuly Play
Hi Emma,
Thanks for taking the time to provide such kind feedback! ... Read more
Glad to hear your experience with Vuly has been smooth and enjoyable. I'm sure the kids are going to love the Trampoline. :) Cheers, DenayaSimilar opinion? Write a review on ieatwords.com.au!
ChazSydney Surrounds, NSW
- Verified purchase
Amazing value, Fantastic Product
Don't search any further - Vuly trampolines are #1!!
Communication, quality of product and value for money are what make this company and product superior to any other company and product on the market.
We have 3 boys aged 12-5 years, they will easily spend hours on the trampoline. We received the basketball hoop which also provides great entertainment and games for the boys. The trampoline netting is extremely strong, access in and out is easy (So much better than zippers) and the boys get a good bounce up on the mat! Assembly was straight forward too!
Extremely happy with our trampoline and easily recommend it to anyone - thanks Vuly!
Purchased in August 2021.
1 comment
Vuly PlayVuly Play
Hi Chaz!
Thank you for your review!... Read more
It's amazing to hear that you are impressed with the quality of our products and have received great service while looking to purchase a trampoline for your 3 boys. If you have any future questions, please feel free to call our team on 1300 667 514. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
The whole family LOVES it! Money well spent on 2 very energetic boys!
My husband and I found it easy to install but suggest you watch the youtube video first. We all love It and love that it has a 150KG weight rating so all the kids and their friends can bounce together. The shade attachment is fantastic as it also keeps leaves out and the tent sides turns it into an awesome fort which the boys love. Our Trampoline is safe, sturdy, well used and loved.
Purchased in June 2021 at Vuly Play Online store for $899.00.
1 comment
Vuly P.Vuly Play
Hello Sandy,
Thank you for taking the time to provide such awesome feedback.... Read more
I am glad to hear the kids are loving the Vuly and that it was nice and easy to install. If there is anything we can ever help with please call us on 1300 667 514. :) Cheers, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Worth the money
Main user is my son who is 6 and the neighbours kids who are 6,8,9. There is usually 4 at a time on it. It is very safe and sturdy and the sun cover is great.
Purchased in August 2021 for $799.00.
1 comment
Vuly P.Vuly Play
Hello Janelle,
Thank you for taking the time to leave us feedback! ... Read more
So glad your family is enjoying their new Trampoline! :) Feel free to get in touch if we can be of any further assistance for your family. We love to see and share customer photos of our products so feel free to submit any here: https://www.vulyplay.com/en-AU/photo-submission if you are interested! Kind Regards, Denaya @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Mel S.Freshwater
- Verified purchase
Faulty product and terrible customer service
We ordered this trampoline before Christmas. It was meant to be a Christmas present for our children, and one of the selling points was that it was easy to assemble. We tried and failed to assemble it on Xmas eve - the T joiners are simply too small to allow the curved poles to be fully inserted as shown in the instructions. Our contact with Vuly has gone as follows:
Email: We emailed customer support with details and never received a reply.
Phone contact - we have called over 10 times, about half the time we are on hold until the service di...Read more
sconnects after 10 minutes. The call centre claims to be open at 8am but when we call before 9 we get a recorded message saying it is closed. We have never had anyone answer the phone on a weekend even though they claim to be open for support 7 days. There is an option to leave a message which we have done several times, we have never been called back. The times we have spoken to customer service has yielded the following results: 1. We explained the issue, they explained that there was a batch of trampolines with “thicker metal” that were more difficult to put together, and were asked to email photos and they would get back to us. We emailed the photos with no response. 2. After calling back we were advised to “bash the poles on the ground” to get them to connect. We stated that we still couldn’t get the final join together (as it isn’t possible to lift the whole trampoline to bash it on the ground) but we would try again.Purchased in November 2021 at Vuly Play Online store for $1,000.00.
4 comments
Vuly P.Vuly Play
Hello Mel,
Thank you for the taking the time to provide feedback from your recent experience with Vuly! ... Read more
We do greatly apologise that this issue was ongoing and that the installation process took as long as it did. We do take all customer feedback on board and we will work towards improving our installation process. I've sent you a PM regarding this, so it would be greatly appreciated if you could please take the time to reply back with your details so we can get in contact with you. Once again, we do apologies greatly for the inconvenience this has caused. We look forward to hearing from you! :) Kind Regards, Denaya @VulyPlayWe have provided Denaya with two contact numbers as requested 6 days ago, and still have not heard from anyone at Vuly.
Now the springs have started to fall out of the frame. The trampoline frame was manufactured with the majority of spring holes on the underneath of the frame rather than on top as shown in assembly in... Read more
structions. Vuly informed us this wasn’t an issue and we should just put the springs underneath, however the springs underneath are now falling out when jumped on.Similar opinion? Write a review on ieatwords.com.au!
BongMelbourne
- Verified purchase
Beware L or XL model buyer: installation manual is misleading
I have had problems with setting up the frame, requiring replacement of parts (the curved poles forming the frame and the joints) for 2 times, dragging on for a month. The fitting of the curved poles and joints requires some luck on the precision of the parts. The official video is surely the perfect scenario, but in reality, customer support advises to use a rubber hammer to help, which should have been stated in the installation manual, otherwise, the use of regular hammer has the risk of deforming the parts.
Other than that, the installat...Read more
ion manual and video is for smaller models with 8 pieces in the frame. The large model that I bought has 10 poles and there are certain differences as a result. I spotted one difference early on (the spring slot next to the joint is on the bottom instead of on the top of the pole frame) but customer service never answered as I was working with them on the replacement of non-fitting frame poles). I proceeded anyway and apparently it didn't cause any problem. Another set of differences is about the alignment of the jumping mat, safety pad and safety net. The alignment is described in different steps in the installation manual referring to cues on the parts (like the tag). However, there are apparently contradictions therein (probably due to differences in the large model vs the medium model which the manual / video is produced against), resulting in the 3 parts not aligning correctly and offset by 2 springs. I had the urge to report to customer support, but eventually managed to sort out the problem but the fix was tedious - removing all 70 springs that link the 3 parts and attaching them again in the right way. I urge that Vuly reviews and updates the installation manual and video. Meanwhile, large model buyers please beware and may consider paying for an installation service. Other than the installation troubles, the trampoline is now set up and kids are loving it. Fingers crossed for the quality - only time will tell! The shade cover is highly recommended as kids will have their own cubby house. I bought the tent bundle which is the next surprise for the kids.1 comment
Vuly P.Vuly Play
Hello Bong,
Thank you for the taking the time to provide feedback from your recent experience with Vuly! ... Read more
We do greatly apologise that this issue was ongoing and that the installation process took as long as it did. We do take all customer feedback on board and we will work towards improving our installation process. I've sent you a PM regarding this, so it would be greatly appreciated if you could please take the time to reply back with your details so we can get in contact with you. Once again, we do apologies greatly for the inconvenience this has caused. We look forward to hearing from you! :) Kind Regards, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
MOYRAMelbourne
- 3 reviews
- 1 like
- Verified purchase
Great Service overbthe phone. Good quality product.
Our boys are 7 and 8 and absolutely love their new trampoline. As a parent im happy because its safe for them. Its strong and tough. Only downfall is it took my husband 6 hours to assemble it on his own. My suggestion is pay someone to do it for u.
1 comment
Vuly P.Vuly Play
Hello Moyra,
Thank for you reaching out and providing feedback from your recent experience with Vuly! ... Read more
Sorry to hear the installation process took a little longer than expected. I'm sure the trampoline is going to bring endless fun to your Family. Apologies for any inconvenience caused! If you have any further questions or wish to discuss further, please don't hesitate to contact our team directly on 1300 667 514. :) Cheers, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Kids absolutely love it
Two boys 3 and 7 use it before school after school and all weekend they can’t get enough
Up to four kids at a time are allowed on more for safety reasons not because of room
Solid and stable very well made great quality was a bit more tricky to put together than the guy on the video though two people one hour not really doable
1 comment
Vuly P.Vuly Play
Hello Fisher,
Thank you for taking the time to provide feedback!... Read more
That's great to hear your still getting endless fun from your Vuly trampoline. If we can assist any further, please don't hesitate to give our friendly team a call on 1300 667 514. :) Cheers, DenayaSimilar opinion? Write a review on ieatwords.com.au!
Impossible to put together easily
Assembly was a hassle. The T connectors are too small. Nothing like the ease of which they glide together in the video. Need mallets to get them to connect. The sun shade is nowhere near as taut as it appears on the packaging. Otherwise its a good product. I hope it lasts as I am not looking forward to dismantling it.
1 comment
Vuly P.Vuly Play
Hello Andy,
Thank you for the taking the time to provide feedback from your recent experience with Vuly! ... Read more
We do greatly apologise that this issue was ongoing and that the installation process took as long as it did. We do take all customer feedback on board and we will work towards improving our installation process. :) Kind Regards, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Fantastic!! Kids are loving it
Purchased as our previous trampoline (not Vuly) had fallen apart and with a very active 1 year old who wants to do everything his older brother and sister do we needed a new one fast that we new was safe and would keep him contained. The older two are loving the hoop and mum is loving that I don't have to get up every 30 seconds to open a zip but rather they can get in and out themselves!! Thankyou :)
Similar opinion? Write a review on ieatwords.com.au!
My son loves it!
Purchased for my 8yr olds birthday he loves it already spends so much more time outdoors trying to master new tricks!
Easy set up and feels strong and safe. Can honestly say should have bought one years ago!!!
Excellent purchase the whole family is having a ball. Can’t wait for summer to use the water mister too.
Service was amazing and super quick delivery.
Similar opinion? Write a review on ieatwords.com.au!
- Verified purchase
Fantastic customer service!
VERY fast delivery, but more importantly, when I rang about missing items from the delivery (they hadn't been forgotten just the delivery had been split up), I received prompt follow-up with another call from customer service a couple of days later to ensure the items had arrived. When making a large purchase like this online, it is so reassuring to have this thoroughness from customer services.
Similar opinion? Write a review on ieatwords.com.au!
cinnacarisbrook
Our children are not thankful enough!
my 2 children 5 and 8 are the main users of the trampoline it is extremely safe and sturdy best product i have ever purchased along with the pegs we live in a high wind area and have lost many trampolines we love this product with many more years of fun to be had
Similar opinion? Write a review on ieatwords.com.au!
Shea
- 3 reviews
- Verified purchase
Perfect
We were a bit worried about spending so much money on a trampoline as there are many cheaper options out there and this was a bday present for our 4 year old son. After doing lots of research I looked less at the cost and focused on the product. I’m so happy with the quality of this trampoline after having a cheaper on in the past. The ease of putting it together was amazing, so simple! My 4 year old and 12 year old love the trampoline and say it is super bouncy, we also got a deck and the mist sprayer the boys love the deck and we can’t wait for summer to try the mist! I highly recommend this trampoline or Vuly in general, they feel very safe and stable even if I jump on it! Pay the money and get quality!
Similar opinion? Write a review on ieatwords.com.au!
Worth every cent!!
My son loves his new tramp. We didn’t know if he was too old for another tramp but turns out we can’t get him off. Solid...bouncy...easy to erect....stable!! We’ve never had a vuly before but thank everyone who recommended them! They were right. Well definitely be telling others to get this trampoline.
Similar opinion? Write a review on ieatwords.com.au!
Love this trampoline! The kids have been busy jumping everyday since getting a Vuly!
My children (two teenagers and two primary school aged kids) love this trampoline! Everyday someone is out bouncing on our Vuly, either by themselves or with others. I am so confident that they are safe- that net is very tough, not like the cheap netting around our old trampoline! Our backyard is slightly sloping, I was worried how the new trampoline would go, but it has been very stable.
My hubby was thinking it would be difficult to put together, but it was quite simple.
We are all very happy with this purchase!
Similar opinion? Write a review on ieatwords.com.au!
JodiePerth
- 2 reviews
- 1 like
- Verified purchase
Perfect...safe.....fun .....fun.....fun
My 2 boys love this trampoline. It is safe and sturdy, it is high quality and highly recommend. My youngest son aged 4 uses for therapy for his cerebral palsy and my eldest who is 7 has hours of fun !!
The only downside is the basketball net doesnt fit how it instructs to fit and no other connections were sent so unable to use the net. Disappointed 7 year old!!!!
Similar opinion? Write a review on ieatwords.com.au!
ScottHobart
Our new trampoline for our 4 kids
Our old trampoline was past being safe so we looked to upgrade, this one is much safer, the net rolls around the mat base so nothing can get passed and no clips to break and very easy to put together. Note pricing listed does not include freight or credit card fees
Similar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Sorry, there are no questions about Vuly Ultra Large but you can read 10 questions about Vuly Ultra.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Vuly PlayVuly Play
Hi Tash!
Thank you for leaving a review!... Read more
So great you hear you are happy with your new Ultra and that the whole family is enjoying it! Don't hesitate to call our team on 1300 667 514 if you have any questions in the future. Cheers, Sophi @ VulyPlay