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J and T SmithSouth West, WA
- 6 reviews
- Bunbury
- Verified customer
Dream home, dream builder!
Harry Leese is very attentive, knowledgeable and excels with his communication. He worked closely with us to ensure the design reached its full potential and met all of our wish list items. Harry was able to provide suggestions where required and knew how to make our vision a reality. The customer service we have received from Harry has been second to none. It is highly evident that Harry is passionate about the service he provides to his clients and works endlessly to ensure they utilise all features of the land and location. He has made the e...Read more
ntire process very simple and stress free for us and we have already and will continue to recommend his services. WA Country Builders have been fantastic to deal with and we are enjoying the process of our house being under construction and seeing it come to life! We are extremely happy!!
1 comment
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- Bunbury
- Verified customer
Dream Home
This was my second home built through WA Country Builders and the building process was just as consistent the second time around. The admin team were fantastic and gave plenty of insight on how to modify the home to make the most use of light and space on a small block. Cliff managed the construction of the home extremely well and had the home completed before the predicted completion date; allowing me to move into my new home in time for Christmas. I would definitely recommend WA Country Builders to any new home builders.
1 comment
Rachel C.WA Country Builders
Hi there, thank you for your lovely review (second time round!). So glad that you had such a positive building experience again. With a home that makes the most of it's block. Even better that you cou... Read more
ld move in, in time for Christmas! Wishing you all the best in your second WACB home. Thank you.
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MarianSouth West, WA
- 2 reviews
- 1 like
- Bunbury
- Verified customer
Maintance has let this company down.
WE loved the design and the overall build was without major issues. We have now been in this home for 8 years and we have had a lot of issues with render falling out, mould, cracks and nails coming through the ceiling in alfresco. Issues with rust in bathrooms and doorways. We have spent money fixing these issues ourselves as we have had no reply from country builders. My advice to anyone building with this company is not to be complacent and also check out other builders especially after sales service.
4 comments
Rachel C.WA Country Builders
Hi Marian,
Glad to hear that you had a positive design and build stage. We apologise if there has been any miscommunication in the post build process, can you please provide your build location and c... Read more
Bunbury and the build is in Dalyellup.
Rachel C.WA Country Builders
Hi Marian, after thorough communication with the Bunbury office, including administration and construction it appears that we have assisted you with these issues. Including communicating with you on m... Read more
ultiple occasions, coming to your home, fixing the areas, explaining maintenance upkeep & sending you a letter clarifying maintenance [structural & cosmetic], including warranty and other issues since your build completion eight years ago. Thankyou.Similar opinion? Write a review on ieatwords.com.au!
Find out how WA Country of Builders, Bunbury compares to other Home Builders
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AmandaBunbury
- Bunbury
- Verified customer
Our First House with WACB - Love living in it!
We chose WACB for the great customer service we first received when looking along with the quality of their homes. We are both very happy with the workmanship and build quality of our home.
The building was managed very professionally and communication during the progress was excellent. We were kept up to date and all our questions were answered promptly.
Customer service and support was excellent throughout. All the staff were extremely helpful and friendly. We would have no hesitation in building with WACB again. Thank you again for our beautiful home.
1 comment
Rachel C.WA Country Builders
Hi Amanda, so glad to hear you are enjoying your new home! We pride ourselves on delivering great customer service and quality finishes for each and every client. We are honoured that you would consid... Read more
er building with us again, we hope to stay in touch. Enjoy making memories in your new WACB Home! Kind Regards.Similar opinion? Write a review on ieatwords.com.au!
Kirsty NovemberBunbury
- 2 reviews
- Bunbury
- Verified customer
Excellent service
The workmanship and build quality of this house seems to be in excellent order. Although we have only been in here a short amount of tim there seems to be no cracks or anything in the walls or ceiling.
The building was managed in a timely manner and was kept up to date with the progress, we even got in a month earlyier than firstly predicted :)
Customer service and support was excellent throughout the entire build. :)
1 comment
Rachel C.WA Country Builders
Hi Kirsty, we aim to provide all our customer with great service and take pride in our workmanship and quality of build. We hope you enjoy your new home. Kind regards.
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- Bunbury
- Verified customer
One happy customer!
I am very happy with the whole experience provided by WA Country Builders. Everyone I dealt with from start to finish were professional, happy and a pleasure to deal with. The house is fantastic and I would have no hesitation in building with them again. There was a great line of communication and an answer was always given to any queries I had.
1 comment
Rachel C.WA Country Builders
Hi Anthony, Thank you so much for your wonderful review. Its important to have great customer service to understand the needs of our clients. We hope you enjoy your new home. Kind Regards.
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- Bunbury
- Verified customer
My 2nd house with WACB
I built my first home with WACB and have now built my second home with WACB. For the second time around they have made building an easy, efficient, friendly journey. Any issues with the local council, estate developer and throughout the build were dealt with professionally and efficiently.
My profession is in the building industry, and my experience with WACB as both a supplier and a customer is the reason why I would have no hesitation in building with WACB for a third time.
1 comment
Rachel C.WA Country Builders
Hi Megan, Having trust in your builder is the best quality in building a home as you would already know. We are so glad that you have chosen WACB for both of your builds. Thank you very much for your review. Kind Regards.
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- Bunbury
- Verified customer
Best decision ever!
1. We are very happy with the workmanship and build quality of our property. We checked on the build regularly and couldn't fault the work.
2. Our build was very well managed. In fact, it was finished ahead of schedule.
3. Customer service and support was amazing. Any issues (which were few and minor) were dealt with promptly and efficiently.
1 comment
Rachel C.WA Country Builders
Hi There,
Thank you very much for your review. All of these points listed are very important when building a home and we are glad we could provide these to you. Enjoy your new home. Warm Regards.
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- Bunbury
- Verified customer
Our perfect retirement home
From our first meeting with Trevor at WACB’s Flinders display home in Treendale we were impressed with his ability to listen and understand our requirements for a home that would suit our retirement lifestyle. We loved many of the features of the Flinders but need to make some changes to down-size the floor plan and wanted a different front elevation. The initial concept plan produced by Trevor nailed most of our requirements and with a few minor changes we were ready to proceed further. WACB then presented a proposal that met our budget and ...Read more
was very competitive against other builders’ options that we had been looking at. Once we were signed up the pre-start process went smoothly and Belynda was very efficient and helpful in making sure that the finished product would look great and meet our expectations. WACB were quick off the mark to start the build and we met Dave on site where he explained the build process and time-frames. We were away for the first 3 months of the build (grey nomading up north away from the cold) but on our return found the house coming along well. We regularly checked-in on the building’s progress and found Dave willing to listen to our questions and resolve any issues that arose. Our house was completed well within the expected timeframe and we are very happy with the quality of the workmanship. The tiling, Smartstone benchtops and cabinetry are very well executed. The only area not finished to a high standard was internal wall plastering. It required a lot of work before painting could commence. Having now been in our new house for 3 months, we are well settled and continue to be impressed with the result that WACB produced for us. From design to end product we are happy to recommend WACB to anyone looking for a new home!1 comment
Rachel C.WA Country Builders
Hi There, We would like to thank you very much for your wonderful review. It's great when you have a reliable building company taking care of your home whilst you are away and we are so happy you chos... Read more
e WA Country Builders to build with. We hope you are enjoying your new home. Kind Regards.Similar opinion? Write a review on ieatwords.com.au!
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KiriMillbridge
- 2 reviews
- Bunbury
- Verified customer
Job Well Done
after falling in love with one of the display homes and wanting to make it our own with a few changes the team at wa country builders made that possible with no change being to hard.
the team where easy to deal with and always happy to answer any questions and were very prompt in doing so, which made the build so much less daunting.
the workmanship and quality of the build was second to none, a few minor things to fix before handover which were resolved quickly.
1 comment
Rachel C.WA Country Builders
Hi Kiri, We are happy to hear that we were able to help you through the build and ease your mind. Building quality is very important to us and we strive to deliver with every build. We hope you are enjoying your new home. Warm Regards.
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- Bunbury
- Verified customer
Thank you for our beautiful home
From the beginning, we were in love with 'The Carbanup'. We found the plan promoted in the newspaper and one month later, it was still the best plan we had set our eyes on. One year and a built house later, we still think our house is the best on our block (sorry neighbours).
The workmanship and build quality was excellent. At our final inspection, we only had a few cosmetic problems which were resolved that week. Our supervisor managed everything very smoothly and was very easy to get in contact with. The office ladies and our sales consultant were all very prompt in replying when we had questions.
1 comment
Rachel C.WA Country Builders
Hi Meaghan, Thank you for wonderful feedback. We hope your neighbours are not too envious of your beautiful new home. Workmanship and build quality is very important to us. Thank you for choosing to build with WA Country Builders. Kind Regards.
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- Bunbury
- Verified customer
Poor builder
They don't worry about their clients once you sign on the line. No customer service at all.
Slow to respond. Would not recommend to anybody. We still struggling to get things fixed and their Managers think its a big joke making fun of peoples writing skills instead of concentrating on the task ahead.
Please make sure you read your contract. Be prepared to become the building supervisor.
1 comment
Rachel C.WA Country Builders
Thanks for your review Neville and for your feedback. We are sorry if your experience hasn’t been to your satisfaction and we understand that the concerns raised are being addressed by our senior management team
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- Bunbury
- Verified customer
Good experience
Build quality is good, only a few things that looked like the short cut had been taken but happy with the majority.
The build management at country builders was pretty good other then the poor communication with the site supervisor.
As for customer service we were pretty happy, everyone seemed really friendly, other than the communication issue with site supervisor.
1 comment
Rachel C.WA Country Builders
Hi Michael, Thank you very much for providing us with a review. Quality building is very important to us. We hope you enjoy your new home. Kind Regards.
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- Bunbury
- Verified customer
Dream come true!!!
It was satisfactory in some cases, very good in tiling areas, very good in cabinet side. Customer service was always good and friendly.
Trevor Wright was an excellent man to deal with, he really helped shape our dream home. Trevors' experience was truly appreciated.
Sally handled the paperwork for prestart marvelously, as did Belinda. Lovely & friendly ladies.
Our property manager Cliff, he was helpful, and understanding, always friendly, a good man.
We love our home.
Thank you Country Builders.
1 comment
Rachel C.WA Country Builders
Hi Katrina,
We are so glad to hear that your experience building with us went well and that you are loving your new home. Thank you very much for providing us with your review. Kind Regards.
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- Bunbury
- Verified customer
Ecclestone Street
Workmanship seems very good. We are very happy with the finished product. The floor coverings, window coverings and downlights look fantastic.
Cliff managed our building well. He was very good at solving problems and did not hesitate to sort out anything that needed to be attended to.
Customer service was very helpful with some good recommendations. Vicki was very good finalising some matters at completion of the building. Thank you Vicki.
1 comment
Rachel C.WA Country Builders
Hi There, We are glad that you have had a good experience with WA Country Builders and that you found or staff to be very helpful. We strive to provide great customer service and workmanship. We hope you enjoy living in your new home. Kind Regards.
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- Bunbury
- Verified customer
Love my new house
The support from the ladies in the office, was a highlight for me, and the best of all the stages building my house. They were always supportive, friendly, helpful and went out of their way to make it a good experience. Thank you ladies. I would have appreciated more interaction from the sales consultant during the building process. Was congratulate on signing the contract, etc. but never received any phone calls during the building process or hand over. Some of the tradies were great and in some areas, I feel like I've wasted my money, with unfinished workmanship. Still have faulty workmanship in some areas Some promises were made, but never received.
1 comment
Rachel C.WA Country Builders
Dear Suzet – thank you for your review and the comments about your experience with your local WA Country Builders office. So pleased you enjoyed the process of dealing with our office team and we valu... Read more
e your feedback on where we can improve our service further. Our local office general manager will contact you directly to follow up on the concerns you have raised as we are keen to better understand what the issue was to see if can be resolved for youSimilar opinion? Write a review on ieatwords.com.au!
JadeBunbury
- 2 reviews
- Bunbury
- Verified customer
Fantastic Company!
WA Country Builders have built us a fantastic home. It was lovely to hear positive feedback from each trade complimenting the last. It was very hard to find faults in our final inspection.
We very rarely needed to make contact with our supervisor, it was mainly towards the end of the build to clarify a few things.
The customer service was fantastic through every stage of the build. Country Builders were very accommodating when it came to our individual circumstance.
Can't thank you all enough!
1 comment
Rachel C.WA Country Builders
Hi Jade, We are very glad to hear that you satisfied with our customer service as it is very important to us. We hope you enjoy your new home. Regards.
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- Bunbury
- Verified customer
Dream Home Build
From build design to completion of our beautiful home cannot be faulted. Everything went very smoothly. We would not hesitate in recommending WA Country Builders. We probably at sometime met with all trades involved in our build and all were very friendly and helpful. The customer service and support has also been faultless. Thanks to all involved in building our beautiful home.
1 comment
Rachel C.WA Country Builders
Hi, thank you for your wonderful feedback. We are glad to here that you would recommend us. We hope you are enjoying your new home. Regards.
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SamBunbury
- Bunbury
- Verified customer
Building New House Review
The workmanship and quality of our build is the best we have done. We have built quiet a few times in the past and have found Country Builders to have been to the best quality. Our build has been managed well with contact from all staff throughout. Tradespeople have been friendly. Customer service has been to the highest quality with any changes or unexpected items coming up throughout the build. The house has been built to our full expectations. We have been living on site which has made things easier to watch over but all and all a great building company to choose. We would look at building with WA Country Builders in the future and would recommend them to any of our friends and family.
1 comment
Rachel C.WA Country Builders
Hi Sam, Thank you for your review. Quality of workmanship is very important to us so it is fantastic to here that you found ours to be good. We hope you enjoy your new home. Kind Regards.
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JessBunbury
- Bunbury
- Verified customer
Easy Ride!
This is the first house that we have ever built, I feel from the beginning to the end has been pretty seamless. The sales rep was very accommodating with helping us choose the right house plan and making slight changes to suit our needs through to the building supervisor who got the job done. We had a few hiccups before our handover, but they were rectified with no problem. The only thing I could suggest is that we had more contact during the building stage just to keep us updated on what was happening. As this was our first build we were always curious as to what was happening and where we the house was at, etc. Other then that I would recommend WA Country Builders and I would use them again.
1 comment
Rachel C.WA Country Builders
Hi Jess, thank you very much for your review, your feedback is valuable to us. We hope you enjoy your new home. Kind regards.
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Rachel C.WA Country Builders
Hi J & T Smith, thank you for this detailed review. We are very glad that you are having such a positive review with Harry Leese & the WACB South West team! Looking forward to seeing your home complet... Read more
e. All the best for the remainder of the build. Will be sure to pass this on to Harry. Thank you.