Waterco Hydrochlor TS Salt Water Pool Chlorinator

Hydrochlor 25SC Power pack has started to shut down due to the RCD in the meter box tripping, installed in 2013 has been very reliable otherwise, with powering off the timer clock also stopped so I guess the backup battery must be flat and not staying charged? I note no instructions in the Owners manual details how to replace it?

Purchased my pool 3yrs ago and it was installed with a MK3Waterco system, After 2yrs the timer died and was replaced....now I haam having the same issues with Low salt warning, No flow warning, and the cell not gassing off like it should so I have just replaced the cell with a new one and it worked fine for a few minutes then stopped gassing off...I wouldn't recommend Waterco to anyone looking to purchase a pool or chlorinator system for an existing pool, my previous pool in an older property was an ESR 200 and never skipped a beat in the 19 ...

Purchased my Hydrochlor Chlorinator in 2022 after the horrendous experience I received from the previous system manufacturer that came with my pool and the very poor service I received from that company and was guaranteed this system would not break down or play up. After 2 years the system started to periodically stop turning on and the timer stopped. Here we are now after the system just running out of warranty and have the same issue and the previous system. NOT WORKING. The store has offered to replace the timer but with the research I have...

Installed just over a year ago, after about 3 months the Low Salt light came on. Soon after adding a bag of salt, the light came on again, but staff at the shop it was bought from said this can happen in the winter and to ignore it. Come summer, salt was added but light came on a week or so later. Pool shop suggested the sensor might be dirty and came out to clean it, added salt, and water testing showed acceptable levels. Since then, have had to add 3 more bags. Our pool is only 20,000L and with previous chlorinator we added one bag a year! Pool shop lacks staff to come out again. Help!

Bought the Mk3 in Oct 2018. In less than a year the timer stopped working, so the pool shop replaced the timer for me under warranty. The timer stopped working a again in less than a year so I bought a timer from Bunnings to fix the issue. Now in Feb 2022 it has stopped working all together, so I bought in into the pool shop & they told me it would cost $1100 to repair the cells. Just couldn’t believe that the machine did not even lasted 4 years.

Purchased a Waterco Hydrochlor 3000 in December 2018 from Swimart Dural.
Timer failed within 12 months and a new box was supplied. This timer lasted 6 months so I used a household timer from Bunnings, waiting for the replacement which never happened.
Now the unit has just stopped making chlorine (January 2022) exactly one month out of warranty
So out of warranty and no help available to find out if it is the cell or control box.

2 years six months ago we installed a new unit. Cell is ok but Chlorinator is not turning on. As we on the main breaker in switchboard trips off.

Bought from goodcare Fiji island nadi branch for $1795 FJd

Waterco Electrochlor /Hydrochlor 25 amp SC model Chlorination cell & wall unit was purchased for $1099 and installed new in April 2018 as the same model broke down after 5-6 years. This avoid any replumbing but is now only 3.75 years old, but warranty is only 2 years. It’s now suggested a new unit required as the flashing lights on the Controller continue to go on and off repeatedly. The cell works sometimes but is not consistent. I have replaced the cell already with a new cell. These Chlorinators should last longer…..this works out at ove...

Chlorination cell & wall unit installed new in 2018.
It’s now suggested new unit required. From new, items should last longer…..this works out at over $500 per year if it continually fails every 3/4 years. Disappointing as I trusted Swimart as my local supplier. Cannot recommend, and considering changing brands altogether.

Unit operated OK for 3 years and now the timer unit stops periodically. Don't know if this can be replaced. however, reading others' reviews it is a common occurrence. One would hardly expect this of even a cheap unit - which this isn't - especially given very reliable timers separate timers can be purchased for around $8.

A separate timer is what I'll use to keep this operational until something else fails. I wouldn't purchase another.
The unit type is Hydrochlor MKIII 25SC purchased from Swimart

Always struggled keeping chlorine levels up in summer. It is difficult to program and the buttons and display are unreliable. Electronics broke 3 times in the last 3 years. I wouldn't recommend getting anything with electronic buttons.

The mechanical timer broker after about 1 year. Now at 20 months since purchase, the main board is dead. Such a piece of junk and would happily spend top dollar on a chlorinator that lasts ages.

Brand new unit installation of Chlorinator ST2500 replacing old same unit and the low salt light is blinking constantly while showing Med chlorine production whenever its on.
Pool levels checked good by Swimart. Salt 5400. Rec 5100/5500 by Waterco.
First week of operation.
Garbage unit dont buy.

Bought 2017. Chlorine production was ok for a few years. Timer stop keeping time and had to be replaced. Managed to get this done under warranty since it was only a few months over. Then the whole unit died 12 months past the 3 year warranty.

Purchase one in 2015 with digital timer and it stopped working a few month after the warranty ran out. Purchased the same one, but with a mechanical timer for $1350 from Poolwrex, Ringwood in 2018. The mechanical timer failed last year and it was replaced. It is failing again now. God knows if they replace it again. Such a bad unit.