See the Best Chlorinators in 2022 as rated by Australians on ieatwords.com.au.
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Reviews

1.7
19 reviews
  • Build Quality
    1.6 (14)
  • Value for Money
    1.6 (16)
  • Ease of Use
    2.8 (16)
  • Cleaning & Maintenance
    2.8 (14)
  • Pool Size
  • Noise Level
    3.5 (11)
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ozboy1935
ozboy1935Greater Melbourne (Outer), VIC
  • 2 reviews

Hydrochlor SC25 chlorinator trips RCD

published

Hydrochlor 25SC Power pack has started to shut down due to the RCD in the meter box tripping, installed in 2013 has been very reliable otherwise, with powering off the timer clock also stopped so I guess the backup battery must be flat and not staying charged? I note no instructions in the Owners manual details how to replace it?

Purchased in November 2013 for $1,250.

Build Quality
4/5
Value for Money
4/5
Waterco
Bryan G.WatercoSend a private message

Thanks for your review and your inquiry. Please provide me your contact details and our customer service team will be in contact with you to assist you with the back up battery for the time clock.

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Conrad S.
Conrad S.South West, WA

Waterco mk3 Chlorinator

published

Purchased in April 2022.

Build Quality
1/5
Value for Money
1/5
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Brian L.
Brian L.South East Queensland, QLD

Piece of Junk HydrochlorMK3 Mineral chlorinator

published
Build Quality
1/5
Value for Money
1/5
Waterco
Bryan G.WatercoSend a private message

Sorry to hear you are experiencing problems with your Hydrochlor Chlorinator. Please provide me with your contact details and our Queensland customer service team would be happy to contact you to provide you with some assistance.

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JemS
JemSPerth, WA
  • 2 reviews
  • 2 likes

Where is all the salt going?

published

Installed just over a year ago, after about 3 months the Low Salt light came on. Soon after adding a bag of salt, the light came on again, but staff at the shop it was bought from said this can happen in the winter and to ignore it. Come summer, salt was added but light came on a week or so later. Pool shop suggested the sensor might be dirty and came out to clean it, added salt, and water testing showed acceptable levels. Since then, have had to add 3 more bags. Our pool is only 20,000L and with previous chlorinator we added one bag a year! Pool shop lacks staff to come out again. Help!

Purchased in December 2020.

Incentivised Review No
Pool Size Small
Waterco
Bryan G.WatercoSend a private message

Hi JemS, please provide me with your contact details, so that we can help trouble shoot the issue you are experiencing with your chlorinator.

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Did not last more than 4 years

published

Bought the Mk3 in Oct 2018. In less than a year the timer stopped working, so the pool shop replaced the timer for me under warranty. The timer stopped working a again in less than a year so I bought a timer from Bunnings to fix the issue. Now in Feb 2022 it has stopped working all together, so I bought in into the pool shop & they told me it would cost $1100 to repair the cells. Just couldn’t believe that the machine did not even lasted 4 years.

Incentivised Review No
Waterco
Bryan G.WatercoSend a private message

Hi Joe, sorry to hear that you have had a poor experience with our Hydrochlor chlorinator. Please let me know where you are located, and your contact details so that our customer service team can contact you to provide you with some assistance.

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Clyde I.
Clyde I.Sydney, NSW

Certainly not the best

published

Purchased a Waterco Hydrochlor 3000 in December 2018 from Swimart Dural.
Timer failed within 12 months and a new box was supplied. This timer lasted 6 months so I used a household timer from Bunnings, waiting for the replacement which never happened.
Now the unit has just stopped making chlorine (January 2022) exactly one month out of warranty
So out of warranty and no help available to find out if it is the cell or control box.

Purchased in December 2018 for $1,295.

Build Quality
2/5
Value for Money
2/5
Waterco
Bryan G.WatercoSend a private message

Hi Clyde Sorry to hear about your experience with our chlorinator, please message me your contact details and our customer service team will be in contact with you.

Clyde I.
Clyde I.

Clyde Ikin
0401773042

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30SC Chlorinator not turn on

published

2 years six months ago we installed a new unit. Cell is ok but Chlorinator is not turning on. As we on the main breaker in switchboard trips off.

Bought from goodcare Fiji island nadi branch for $1795 FJd

Purchased in January 2022 at Chemist Warehouse Online Store for $1,795.

Build Quality
1/5
Value for Money
1/5
Waterco
Bryan G.WatercoSend a private message

Hi Alvin, sorry to hear about the chlorinator issue you have faced, please provide me your contact details and our customer service team will be in contact with you.

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Craig
CraigSydney, NSW

Not up to scratch

published

Purchased in April 2018 for $1,099.

Build Quality
2/5
Value for Money
1/5
Waterco
Bryan G.WatercoSend a private message

HI Craig, sorry to hear about your disappointment with our chlorinator, could you please message me with your contact details. Our customer service team will be in contact with you to provide you with assistance.

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Trevor
TrevorHunter Region, NSW

Disappointed

published

Chlorination cell & wall unit installed new in 2018.
It’s now suggested new unit required. From new, items should last longer…..this works out at over $500 per year if it continually fails every 3/4 years. Disappointing as I trusted Swimart as my local supplier. Cannot recommend, and considering changing brands altogether.

Purchased in March 2018.

Build Quality
2/5
Value for Money
1/5
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Chlorinators

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JohnBe
JohnBeQueensland
  • 4 reviews
  • Verified

Timer failure after 3 years

published

Unit operated OK for 3 years and now the timer unit stops periodically. Don't know if this can be replaced. however, reading others' reviews it is a common occurrence. One would hardly expect this of even a cheap unit - which this isn't - especially given very reliable timers separate timers can be purchased for around $8.

A separate timer is what I'll use to keep this operational until something else fails. I wouldn't purchase another.
The unit type is Hydrochlor MKIII 25SC purchased from Swimart

Purchased in May 2018 at Swimart for $1,295.

Build Quality
1/5
Value for Money
2/5
Waterco
Bryan G.WatercoSend a private message

Hi John, our apologies to hearing your disappointment with the Hydrochlor TS. The timer can be replaced. Please provide me with your contact details at [email protected] and our QLD customer service team will reach out to you to assist you.

JohnBe
JohnBe

Thank you Bryan. I have sent details by email and await your response.
John

JohnBe
JohnBe
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Sandy
SandySouth West, WA

Disappointing

published

Always struggled keeping chlorine levels up in summer. It is difficult to program and the buttons and display are unreliable. Electronics broke 3 times in the last 3 years. I wouldn't recommend getting anything with electronic buttons.

Purchased in March 2017.

Value for Money
2/5
Ease of Use
1/5
Waterco
Bryan G.WatercoSend a private message
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Broke Twice in 20 Months.

published

The mechanical timer broker after about 1 year. Now at 20 months since purchase, the main board is dead. Such a piece of junk and would happily spend top dollar on a chlorinator that lasts ages.

Purchased in October 2022.

Value for Money
2/5
Ease of Use
4/5
Waterco
Bryan G.WatercoSend a private message
rudicher
rudicher
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Chlorinators

Find out how Waterco Hydrochlor TS Salt Water Pool Chlorinator compares to other Chlorinators

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Waterco ST2500SC June 2021

published

Brand new unit installation of Chlorinator ST2500 replacing old same unit and the low salt light is blinking constantly while showing Med chlorine production whenever its on.
Pool levels checked good by Swimart. Salt 5400. Rec 5100/5500 by Waterco.
First week of operation.
Garbage unit dont buy.

Purchased in June 2021 for $1,295.

Build Quality
1/5
Value for Money
2/5
Waterco
Bryan G.WatercoSend a private message
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B.R.K.
B.R.K.South East Queensland, QLD

Died after just out of warranty

published

Bought 2017. Chlorine production was ok for a few years. Timer stop keeping time and had to be replaced. Managed to get this done under warranty since it was only a few months over. Then the whole unit died 12 months past the 3 year warranty.

Purchased in April 2017 at Swimart for $1,800.

Build Quality
1/5
Value for Money
2/5
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Shahram K.
Shahram K.Greater Melbourne (Metropolitan), VIC

Very disappointing Chlorinator

published

Purchase one in 2015 with digital timer and it stopped working a few month after the warranty ran out. Purchased the same one, but with a mechanical timer for $1350 from Poolwrex, Ringwood in 2018. The mechanical timer failed last year and it was replaced. It is failing again now. God knows if they replace it again. Such a bad unit.

Purchased in November 2018 for $1,350.

Build Quality
1/5
Value for Money
1/5
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Questions & Answers

MONINDRA
MONINDRAasked

just like so many consumers, my Waterco MK3 timer does not work? The low salt light continues to play up. Can the timer be reolace easily? Where can I order one from, what does it cost and is it worthwhile replacing?
Thank you for your advice.
Moni

3 answers
JemS
JemS
Waterco
Bryan G.WatercoSend a private message

HI Moni, Please message me your contact details and your location. Out customer service team will be in contact with you to provide you further assistance with the Hydrochlor timer

MONINDRA
MONINDRA

Hi Please contactme on 0421 793 270.
I live in Glen Waverley 3150

lulujaden
lulujadenasked

Every day I always have to correct the timer as it is never in sync with the actual time, it seems to move slower. Its only 15 months old.

1 answer
Waterco
Bryan G.WatercoSend a private message

Sorry to hear you are experiencing problems with the timer, please provide me with your contact details and location and I will ask our customer service team to be in contact with you to provide you with assistance.

Cheryl M.
Cheryl M.asked

How do you set the timer please

1 answer
Waterco
Bryan G.WatercoSend a private message
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