As of February 11th 2022, Webb & Brown-Neaves is offering each reviewer a $50 Gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
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- Verified customer
home construction 2008 Webb & Brown Neaves
excellent customer liaison and communication from the early stage of the sale process through to handover and post completion rectification works(which were only minor,cosmetic in nature)
Quality construction, workmanship with very good trades used
contemporary design that has held its age very well and is still a very modern presenting prestige home
1 comment
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- Verified customer
A house everyone loves!
So happy with final result. Great design that completely responds to our family needs and huge street appeal. Have even had people knock on the door asking us about it. Kids have said we're never allowed to sell it!
Really appreciated communication while under construction and felt there was genuine care in the finishing, particularly as we had coordinated some landscaping and pool works that were an added challenge.
1 comment
Webb B.Webb & Brown-Neaves
Hi Kym, thank you so much for your review! It is so important for your new home to fit with your lifestyle, and we are so glad to hear that your home does just that! We wish you all the best in your W... Read more
B home. Best regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Quality! All Class and Great Service
From design to completion, nothing was too much trouble. We wanted a specific design and got exactly what we wanted.
We wanted a few changes during the build and these were done with minimal disruption to the build schedule.
Now that we have moved in, we found a few minor issues, these were rectified quickly and professionally.
Would definitely use W&B-N again.
1 comment
Webb B.Webb & Brown-Neaves
Hi Lindsay, thank you so much for your wonderful review! We are so glad to hear we were able to provide your dream home for you, and are very proud to hear about your positive building journey. We wis... Read more
h you all the best in your WB home! Best regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
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Michael F.Perth, WA
- Verified customer
Terrific service and quality from start to finish
We decided on WB Homes due to their quality of build, but were looked after from start to finish. Our Interior Design Consultant was great, she understood the look we were after and guided us on all our final selections. Peter Meek who was the Supervisor was always happy to answer any questions we had, and always made the time to meet us on site. Can't praise the staff enough for a fantastic home!
1 comment
Webb B.Webb & Brown-Neaves
Hi Michael, thank you so much for your fantastic review! We are so happy to hear about your experience with us, and especially your experience with our staff, whom we are very proud of for consistentl... Read more
y going above and beyond for our clients. We wish you all the best in your WB home! Best regards, the team at Webb & Brown-NeavesSimilar opinion? Write a review on ieatwords.com.au!
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PhilPerth, WA
- Verified customer
Quantity and Quality
we built our still current home with W&B based on their reputable position within the building industry, we were absolutely over the moon with the build from start to finish, the site Supervisor Peter Holland made a point to be in contact with us throughout the build and was completely transparent in every case. Highly recommend building with W&B
1 comment
Webb B.Webb & Brown-Neaves
Hi Phil, thank you so much for your fantastic review! We are so proud to hear your feedback, particularly about our Site Manager Peter Holland, we are certainly lucky to have him on the team. We are s... Read more
o glad to hear you are enjoying your WB home, and we wish you all the best! Best regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
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The CabanaPerth, WA
- Verified customer
Our Home Stands Out
We chose to build with W&B due to their reputation, every aspect of the Pre-Construction area went well and the changes made were all followed through. the quality of the build was good and the supervisor knew what he was doing, very experienced.
Post construction maintenance was minimum due to the original quality of the build.
The cost was very competitive.
We are still living in the same home now.
1 comment
Webb B.Webb & Brown-Neaves
Thank you so much for your wonderful review! We are beyond proud to hear your feedback on the quality of your build, and how it kept post construction maintenance low. We are so glad to hear you are e... Read more
njoying your WB home, and we wish you all the best! Best regards, the team at Webb & Brown-NeavesSimilar opinion? Write a review on ieatwords.com.au!
Marc EPerth, WA
- Verified customer
Couldn't be happier!
I would highly recommend building with Webb and Brown Neaves. My new home built by a quality builder is a cut above the rest. From start to finish, the process was very easy and they were happy to accommodate my requests to customise my own home, help me with finishes, give recommendations on products and their support throughout the process was second to none! Can't recommend enough.
1 comment
Webb B.Webb & Brown-Neaves
Hi Marc, thank you so much for your review! We are so proud to have built your home back in 2010 and hearing your feedback on the building journey is fantastic. Knowing you would recommend us so highl... Read more
y is absolutely amazing! All the best in your WB home. Best regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Great Service and Quality
We have been very happy with the service that WBN provided us throughout our build. Rod Druce was fantastic in helping us design our new home giving us lots of great tip. the pricing structure is transparent and so you always know what to expect and there are minimal surprises. When we do have problems during and after the build, they have always tried to help as best as possible. Highly recommended builder and we very much enjoy our new home.
1 comment
Webb B.Webb & Brown-Neaves
Hi Intan, thank you so much for your review! We are so proud to hear your comments about our Building & Design Consultant, Rod. We are lucky to have him! It is awesome to hear you're loving your new h... Read more
ome, and knowing you would recommend us so highly is just amazing! Best regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
JenniferPerth, WA
- Verified customer
Fantastic Custom Builders
We are very happy with Webb & Brown Neaves and would recommend them to anyone looking to build. Compared to the other builders we interacted with, they came back with a better plan for less money, and were very professional. In fact we were turned away by one builder who thought our ideas were not achievable but WBN worked with us to make our dream come true.
1 comment
Webb B.Webb & Brown-Neaves
Hi Jennifer, thank you so much for your review. We are so proud to hear your positive feedback, and knowing you would recommend us is just fantastic! We wish you all the best in your new home!
Best regards, the team at Webb & Brown-Neaves
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- Verified customer
Great builders and beautiful home!
My build went unbelievably well. The staff were all great, supportive and so friendly. The building manager, Chris Davey, was fantastic. Nothing was ever too much bother, he was on site regularly, he gave us fortnightly phone calls to update us, and if we had any queries he responded immediately. I couldn't believe how good Webb and Brown-Neaves were! Compared to some of the horror stories you hear about builders these are the best and I would highly recommend them to anyone who wants a stress free build. Workmanship was excellent and the quali...Read more
ty of the build exceeded my expectations. My house is beautiful and I have settled in very well to it and am enjoying my lovely new home:) Final cost was a little higher but due to me choosing to add in a few extras as I proceeded. There was no blow out of costs by the builder with everything coming in on target. Although it took a long time to finalize plans and get started, once this happened everything went very smoothly.1 comment
Webb B.Webb & Brown-Neaves
Hi Chris, thank you so much for your review! We are so proud to hear about your building journey with us. Thank you for your wonderful comments about our staff, particularly your Site Manager, Chris. ... Read more
We are certainly lucky to have him! Happy new year and all the best in your new home. Best regards, the team at Webb & Brown-NeavesSimilar opinion? Write a review on ieatwords.com.au!
EMCPerth, WA
- Verified customer
First time building and enjoying the experience.
We are in our early stages of the building process...the slab will be laid next week. The process so far has been brilliant - we're very impressed with Rod Druce (our building and design consultant) and Shelley Kierse (our pre-start consultant). We're very happy with the quick and thorough communication that all the WBN consultants have offered us. Both Rod and Shelley have also been very accommodating with meeting times as we're often changing things last minute due to our young children.
We visited several display homes in the lead up to s...Read more
electing WBN...Rod was very welcoming and approachable. He took on board all of our suggestions positively; everything was received with a "can do" attitude. He took the time to understand how we live and move around a home, to explain the ideas behind the design (e.g. land orientation), to patiently work with us as we incorporated new features and made suggestions that were overlooked on our end. We were very impressed with his level of professionalism. Shelley has worked with us over almost a full year (yes, we took a while with pre-start). She guided us through the process and has been extremely patient with us throughout the multiple(!!) revisions. She's friendly and approachable - all our queries are responded to very promptly and thoroughly. We appreciate her knowledge of the industry - it has been so instrumental in our choices. Shelley has been very transparent in communicating all the associated costs and timeline with our build. Suffice to say this house would not happen without Shelley! In terms of WBN products itself we obviously don't have a house up and running yet. But what I will say of the selections available in the showroom is they appear to be quality products and we're very much looking forward to finishing our beautiful home.1 comment
Webb B.Webb & Brown-Neaves
Hi EMC, thank you so much for your incredible review! We are so proud to hear your excellent feedback on our team members, particularly Rod and Shelley. We are certainly lucky to have them! We look fo... Read more
rward to following the rest of your build journey, and can't wait to see you in your new dream home! Best regards, The team at Webb & Brown-NeavesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Marny and AdamPerth, WA
- Verified customer
Never built before but WB making our custom home build easy and stress free so far
We are only in the initial stages of our building process with WB, but have been very impressed to date with Michael (our sales/building and design consultant) as well as Shelley (our pre-start liaison consultant). When we were wandering through display homes Michael stood out compared to other sales reps at other building companies by not only taking the time to listen to us and briefly show us a few WB designs, but also by taking the initiative to make an appointment with us to catch up a couple of days afterwards at our home (nice and conven...Read more
ient!). We appreciated Michael taking the time and effort to come to see us, listen to what we wanted in a house design, and were impressed with the design that he then came back to us with (as unlike other builders we were talking to, he understood how important northern light and other factors were to us and provided us with a truly original design). Michael is a major factor behind us choosing WB over other builders as we have felt comfortable dealing with him. He has made the process easy, talked us through any issues/questions and pretty much kept our build process enjoyable...and we have to say that Shelley is now offering a similar high degree of customer service as well. We are very impressed so far and look forward to continuing our custom build journey with WB.1 comment
Webb B.Webb & Brown-Neaves
Hi Marny and Adam, thank you so much for your fantastic review! We are so proud to hear your positive feedback about our team, particularly Michael and Shelley. We are certainly lucky to have them! We... Read more
wish you all the best for the rest of your building journey, and we can't wait to see your finished home! Best regards, the team at Webb & Brown-NeavesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Quality builder that goes the extra mile!
My experience with web & brown started off a little rocky but was handled professionally by the management team.
Any issues during construction were addressed promptly & professionally by the building supervisor to ensure I was happy as a customer.
Any questions that I had or information that I needed was no trouble for the client liaison contact.
The workmanship of the tradesmen is of a high standard as you would expect from web & brown.
1 comment
Webb B.Webb & Brown-Neaves
Hi Luke, thank you so much for your fantastic review! Throughout the building journey, issues are bound to arise, but we make it our mission to rectify any mishaps as soon as possible to ensure the sm... Read more
oothest building journey for our clients. We are so happy to hear your positive feedback about your journey with us, and we wish you all the best in your new home! Best regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
Sarah CosoWestern Australia
- Verified customer
Beautiful home built by a fantastic company
The build process through WB was very well managed and I was always kept up to date on where I was at in the process and I had great communication with my Site Supervisor. I was very satisfied with the workmanship and could not fault the quality products that were installed throughout. All queries post construction have been dealt with in a fast timeframe and I would have no issue building with WB again!
1 comment
Webb B.Webb & Brown-Neaves
Hi Sarah, thank you so much for your wonderful review! We are so happy to hear about your experience with our team, and knowing you would build with us again is just fantastic! We wish you all the bes... Read more
t in your new WB home! Warm regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
Andrew and StephPerth, WA
- Verified customer
Fantastic Start
When we decided to built our dream home we visited many display homes, then we meet Nick and we did not have to look any further. He was very knowledgeable and well informed on what was going on in the building industry. Shelley was a pleasure to deal with at prestart, thank you so much for guiding us through our design changes, and Shire requirements. Mick and Justin our site supervisors have been a dream to work with. I would like to acknowledge our bricklayers Daniel and Craig on the fantastic job they have done thus far, with more 45000 bri...Read more
cks to lay there job is impeccable. We look forward to seeing our dream home completed next year. We look forward to working with the rest of the team at Webb Brown and Neaves as we complete our home. Kind Regards Andrew and Stephanie Green1 comment
Webb B.Webb & Brown-Neaves
Hi Andrew and Steph, thank you so much for your fantastic review! We are so proud to hear your feedback on Nick, Shelley, Mick and Justin, they are certainly assets to our team. We are looking forward... Read more
to seeing your finished home, and share your building journey with you! All the best for the rest of your build. Best regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
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Flor and RhonPerth, WA
- Verified customer
.. Now, We LOVE STAYING at our new home!!.Thanks Webb & Brown-Neaves
Thanking all the staffs of WB for a great and wonderful job you have provided for us.. The journey wasnt easy for us as we have little knowledge about building and as well as, what company to go to. We tried to visit some Builder but they dont accommodate us as Excellent as Vance Jenkins..The knowledge and presentation he presented answers all our questions and from the first time ever, we have never been excited to start building our new home, They help us to achieve our dream house that is cost effective to us! Liz, Lisa, Fiona and Chris kee...Read more
p on updating us every single phase of building..The designs the ideas and all about the house was trully a very wonderful experience for us..If I have a chance to build again i wouldnt hesitate to build with you guys again and again!! .THEY ARE SUPERB! Thank You everyone and all the best!1 comment
Webb B.Webb & Brown-Neaves
Hi Flor and Rhon, thank you so much for your incredible review! We are so proud to hear your positive feedback about our staff, we are certainly lucky to have them as part of the team. Hearing about y... Read more
our wonderful experience is truly amazing, and knowing you would build with us again is just fantastic! All the best in your new dream home! Warm regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
RobertPerth, WA
- Verified customer
An incredible building experience
Deciding on a builder to build our dream home can be daunting, however, we were extremely happy with everyone we dealt with at Webb and Brown-Neaves. The builder rep, Nick was fantastic and offered some very helpful tips, and the people we met and dealt with along the journey, Liz, Fiona, Lisa, Jim and Emma (I hope I haven't forgotten anyone) helped us through the whole process to make it as smooth as possible including some tricky situations that we encountered early.
1 comment
Webb B.Webb & Brown-Neaves
Hi Robert, thank you so much for your wonderful review! Deciding on a builder can be tough, and we are thrilled to hear how happy you are with your decision! Thank you so much for your positive feedba... Read more
ck on our staff, they will be so proud! We wish you all the best in your new dream home. Best regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
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DeborahPerth, WA
- 2 reviews
- Verified customer
I have to pinch myself! My new home is like a dream come true!!
First of all I would like to say a big thank you to Emma and Lee who were my “go to” people throughout my building experience. I’m very grateful for your knowledge, professionalism, and your friendship!
When deciding on a builder I cruised through many show homes and always came to the same conclusion that WB homes stood out above the rest.
It was very important that I chose a reputable builder as I was living in Canada during the first phase of the build. WB made it easy for me to stay in touch with the progress despite a 12hr time difference...Read more
1 comment
Webb B.Webb & Brown-Neaves
Hi Deborah, thank you so much for such an incredible review! At WB, we know not every build is perfect and issues can always arise, but we strive to solve these issues as quickly and seamlessly as pos... Read more
sible. We are so happy to hear about your wonderful experience with Emma and Lee, they are certainly assets to our team! We wish you all the best in your new dream home, and we can't wait to share the rest of this exciting journey with you! Best regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
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JessicaPerth, WA
- Verified customer
Perfect building experiences with Webb Brown and Neaves
First of all, a special thank you to Luke and Veronica at the WBN team, they are so supportive and helpful as always, they had delivered us not only the exceptional customer services, but also their patience, their professional advises to us with an efficient manner, thank you.
Second of all, prior to our pre-start meeting, and then the pre-start, we had been shown a wide range of choices of the products, (eg kitchen, tapware and etc), the recommendations are great to fit our price range and the quality is awesome.
If anyone is building, we would strongly recommend, just go to WBN and do not waste time to shop around, and we believe we had the right choice.
Thank you.
1 comment
Webb B.Webb & Brown-Neaves
Hi Jessica, thank you so much for your wonderful review! We are thrilled to hear about your positive experience with us and our staff, and we thank you for your mention of Luke and Veronica, who are g... Read more
reat assets to our team. We thank you for recommending us, and we can't wait to share the rest of your home building journey with you! Best regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
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MichaelPerth, WA
- Verified customer
Dream Home...Smooth Sailing
The team at Webb & Brown-Neaves were amazing and ensured a smooth and seamless build from beginning to end. The materials and build quality was exceptional and we are very happy with the end result. A special thanks to Vance, Tracy, Fiona and Jamie who helped us through the build. Would definitely recommend to family and friends.
1 comment
Webb B.Webb & Brown-Neaves
Hi Michael, thank you so much for your wonderful review! We are so proud to hear your home building journey was a smooth one for you, and knowing you would recommend us to your family and friends is j... Read more
ust fantastic! We thank you for your mention of our staff, who will be most proud to see your review. We wish you all the best in your new dream home! Kind regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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Webb B.Webb & Brown-Neaves
Hi Mark, thank you for your excellent review! We are so proud to have built your home over 10 years ago, and even prouder to hear how well it is still doing! That's the benefit of building a high qual... Read more
ity home, it lasts. We wish you all the best in your WB home! Best regards, the team at Webb & Brown-Neaves