Weber Baby Q Questions & Answers

Hi Rick, sorry we can only comment on connections that are suitable for Australian and New Zealand barbecues. We are not aware of the gas requirements for Portuguese barbecues.

Hi there SL, thanks for your question. It's a bit hard over here to show you the settings, as images would be more ideal. The older model Q's were used in these instructional videos, which show you the roasting setting. I think they'll be able to tell you what you need to know :)

https://www.weber.com/AU/en/roasting-on-your-weber-q/weber-405405.html

Hi James, we don't recommend the use of two hotplates on any Weber Q model, as it requires adequate ventilation for the heat to circulate around the barbecue. That's why we've created the half-hotplate, not a full one. Let us know if you have any further questions.

Hi James, we don't recommend the use of two hotplates on any Weber Q model, as it requires adequate ventilation for the heat to circulate around the barbecue. That's why we've created the half-hotplate, not a full one. Let us know if you have any further questions.

Hi Jason, although they weren't specifically designed to be used that way, you can use the half hotplate on top of the one-piece grill if you don't want to replace the current grill with the two-piece grill that is available on modern Q models. You just need to factor in a bit more pre-heating time, and watch the barbecue as it will take a bit longer for the hotplate to heat up being further away from the heat source.

Hi Susan, thanks for your question. Did you place the pizza stone on a trivet and convection tray when you placed it in the barbecue, or just straight on the grills?

Hi Susan, we always recommend that you use a convection tray and trivet when using the Pizza Stone on the Q's as this turns your barbecue into an oven (using convection heating) to cook the food.

How old is your grill? Did it come with the barbecue or did you purchase it separately?

Hi Jen, thanks for your question. Can I ask what you're trying to cook at temperatures lower than that?

Our Q range of barbecues do give out a lot of heat, but in saying that, the way that they cook is the same as an oven. It's just hotter and therefore can reduce cooking times (depending on the food).

Hi Wendy, thanks for your question. Unfortunately, the Q100's will not fit on the Portable Cart, as they have different sized bases and the feet are in different positions. If you're looking for a cart option, we suggest a small, non-combustible metal table that can support the Q and be transported easily.

Hi Russell, yes, there is a space at the bottom of the Portable Cart that is capable of holding a 9kg gas bottle.

HI Myriam, yes a 4kg is fine to use. We just have standard bottle specifications to correlate with hours of cooking time- 4.5kg = X many hours of cooking time, depending on the size of the barbecue.

Hi Fran, we're sorry to hear that you have had an incident with your Q- did you call us when this happened? We can organise replacement parts & warranty claims so you should have had to purchase a new barbecue.

The size of the gas bottle doesn't impact heat levels- if cleaned correctly and drip & convection trays are changed regularly (or with each use when talking about convection trays) then there should be no reason for there to be a fire.

If you could tell me what you were cooking and what settings you had it on, we can help avoid this with your current barbecue. Thanks

Hi there, we have this longer hose available online and in Weber retailers: https://www.weber.com/AU/en/accessories/cooking/barbecue-accessories/3m-lp-bayonet-hose-q-spirit-genesis-summit/HR10010.html#q=hose&lang=en_AU&start=1

Hi Errol, thanks for your question. Have you checked that your cookbox is clean, and that the holes are clear along the burner tube? You can rub a wire brush over this, and it should clear up, but if you're still having trouble then you may need to remove it from the barbecue and soak it in hot water to remove any build-up inside.

Hi Neil, what do you need?

Spare parts come from our head office - you can contact us on 1300 301 290 and we can organise parts.
But some parts are available online, depending on what you need https://www.weber.com/AU/en/home/

Hi Frank, if you're having issues with your igniter, please call us on 1300 301 290 and we can organise you a new one. Thanks!