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Ross M
- 2 reviews
Perfect with Outstanding Support
Bought this Weber 3 years ago, outstanding bbq! Had a problem with gas not flowing a few days ago, contacted support and was advised it had a 5 yr warrantly and immediately sent out a complete new manifold arrived in 2 days. Outstanding company to deal with, cannot recommend highly enough for both cooking and support!
Purchased in November 2021.
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Drewsydney
- 4 reviews
- 2 likes
BBQ Great
Fantastic Bar Be Que, easy to build, great quality and nothing burns.. Simple to use and simple to clean and easy to store. Thunk this will last me for years and years. Did lots of research. All in all happy customer. Friends and family all impressed cant recommend highly enough.
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The HandymanWodonga
- 2 reviews
- 1 like
Great oven. Lousy BBQ
Had this for a long time only because I cannot afford to replace it yet. What’s wrong with it? Purchased the optional hot plate at the time of original purchase. Twelve months later it didn't fit anymore just drops down inside the body usually when turning something over to cook the other side. Lid doesn't fit any more as the base half has gone out of shape. Had to get the plumber back to put a stop tap on the gas line as the cover turns the outer gas knob on full as you put it on. Filled the backyard with gas several times before I realised i...Read more
t was the cover causing it. Often have the gas go out about five minutes after you turn it on. When you come back thinking you will start cooking only to find the back yard full of gas again and the BBQ cold. What is good about it is it’s a great outdoor oven for roasting, baking etc. As a BBQ any of the cheap ones do as good if not a better job. On natural gas you need to allow at least 20 to 30 minutes before cooking anything for it to heat up so no good if you are in a hurry. Would I buy one again? No. Oh the problems with hot plate. Well sorry you are over the twelve month warranty by a couple of weeks. This was a BBQ supplier not hardware store. We can sell you a new one. No thanks.4 comments
I bought this from a Weber approved supplier and He insisted it only had a twelve month warranty because I purchased the natural gas version. Didn't mention that when I purchased it though. If I had o... Read more
f realised it was still under warranty I would have demanded my money back. I clean this out every time I use it as it tends to catch fire if you don't or gives everything a burnt smoke taste. Extreme heat is unlikely as it takes forever to heat up which is why its usable as an oven. Sits on 180 deg Celsius okay. If you want it hotter than that its going to take a very long time.Weber Barbecues A.Weber
Thanks for your reply. I would love to be able to help you further with this, and find out which dealer you purchased the barbecue from as this information is incorrect. Can you please either send you... Read more
r query to our customer service email [email protected] or you can call us on 1300 301 290. Alternatively, you can contact us through Facebook at Weber Barbecues Australia and New Zealand. We really would love it if you got in touch, as it sounds like you may have a regulator issue as well as a warped cookbox that's causing it not to heat up. Thanks again.Similar opinion? Write a review on ieatwords.com.au!
Find out how Weber Family Q Q300 compares to other Gas BBQs
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Mags MayBerri
- 6 reviews
Love It
We love the Weber Family Q as it is the best BBQ. All the food that we have cooked on it has turned out scrumptious. It is so easy to use and a breeze to clean compared to other BBQ's that we have owned. We were very hesitant on buying it as they are a bit pricey compared to other BBQ's but it is worth every cent.
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Lisa73Blackwater
- 4 reviews
Amazing! Love it!
The bbq is easy to use, starts first time, easy to clean and gives amazing cooking results. I wouldn’t buy anything else. It gets used at least three or four times a week as the results are far superior to a standard oven or frying pan. The accessories are brilliant too.
1 comment
Weber Barbecues A.Weber
Hi, thanks for your review. Happy barbecuing!
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Josh C.
- 3 reviews
- 3 likes
Best BBQ i've ever owned
Love it, cooks amazing - easy to time and reproduce required cook.
Heaps of resources online and videos help to create new masterpieces.
Extremely versatile, pizza's, roasts, steak and sausages even cakes!!
It's also very efficient with the Gas Bottle, last a lot longer than others for the same cooking time as the heat is not being wasted.
I do wish the frame was not so 'plasticky' but it is durable enough just doesn't feel premium.
1 comment
Weber Barbecues A.Weber
Hi Josh, thanks for your review. We appreciate your feedback on the materials used for the Family Q, and we will pass this on. Other than that, it's great to hear you're enjoying your Family Q. Thanks again Josh.
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same - burn out !!!
Dave.1 - the same thing happened to me. I was preheating the weber while I was preparing the food. When I came out to attend to the Weber about 10 minutes later it was suffering major heat stress - the external coating on the casting (the bottom half) was burning and peeling off. I managed to save it before the trolley started to melt but it was close.
1 comment
Weber Barbecues A.Weber
Hi Jono, thanks for your review. Can you please call us on 1300 301 290 if you still have this issue? Thanks
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MrsCackleAU
- 19 reviews
- 12 likes
Fantastic!!! Very happy, very fast, efficient
I had to be convinced to spend this much on a bbq. I came to Product Review and read your raves and thought OK. We brought one and now I know what all the other reviewers mean. This is a different method of cooking. The lid really seals in the heat, making the cooking very quick and capturing the flavours. I could go on ....just try one for yourself.
4 comments
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
Hi Webber, 1 Comment i would like to make. We purchased the Webber BBQ cleaner in the squirt/spray bottle, it is very strong. We used it on the outside of the domed lid. Some of the product obvious... Read more
ly found its way onto the knobs. In the first application the product has stripped the lettering from the knobs on our Webber (the ones that indicate how high or low the gas level is on each burner) The affect was only apparent when hosing off the outside of the BBQ. There should be a warning on the bottle that tells customers to exclude spray drift or runoff with this product reaching the plastic.Weber Barbecues A.Weber
Hi, thanks for letting us know! If you could please call us on 1300 301 290 with your barbecue's serial number, and we can organise some replacement knobs for you. Thanks again.
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PAM SMITHSouth Australia
- 4 reviews
- 1 like
LOVE THIS BBQ
We recently purchased the Weber Q - have tried several roasts (great success), grills with chicken, lamb, steak, sausages - absolutely delicious. Very happy with this BBQ
1 comment
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
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Find out how Weber Family Q Q300 compares to other Gas BBQs
Know better, choose better.
One month of new cooking style
Just did a practice run cooked a turkey meat cooked just as instructed. I miss read the time for roast veggies. Steaks have been perfect! Great investment ... Thank you !
1 comment
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
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AlysonMELBOURNE
- 10 reviews
- 20 likes
hardly use the kitchen anymore
Love this bbq so much, bit the bullet and bought the stand, roasting trivet, half plate,.cover and pizza stone oh and the Baby Q for camping and the park, no more suspect public barbies.
Cooks like a dream, no more pink chicken and half cooked snags, took a couple of goes to get the hang of roasting and pizzas but much easier way to cook.
Cleaning super easy, I empty a can of Mr Muscle and hose off every couple of weeks, comes up like new.
Would have preferred the fancier options available through specialist dealers, but they weren't open a...Read more
3 comments
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
Thanks for the reply, I have noticed the paint bubbling on the hood of my Weber Q, is this a warranty item?
Weber Barbecues A.Weber
Hi Alyson, please give us a call on 1300 301 290 and have your serial number handy. We can check your warranty status then. Thanks!
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paulpowell3540Perth, WA
- 20 reviews
- 8 likes
The best of the best - without doubt
We've had 6 Barbecues in the last few years trying to find the best small one of our caravan, we found the baby weber Q and were so pleased with it we got rid of the huge stainless steel garden one and replaced it with the weber family Q - we couldn't be more pleased! - pay the extra $10 at an appointed Weber dealer and get the model with the higher lid and thermometer (ONLY available at an authorised Weber dealer)
Cooks great food with the lid down/costs half as much to operate/lightweight/compact/easy to clean
stand a little lightweight but not an issue
1 comment
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
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KezSydney
- 3 reviews
- 2 likes
Happy Australia Day!
Recently moved into a new house with an outdoor natural gas outlet so decided it was time to purchase a new BBQ. I've always liked the stylish & compact look of the Weber Q's but didn't necessarily think I'd ever buy one because of the $$. I looked at other brands (products made in China), much cheaper, but none seemed to come close to the quality of the Weber. Within 2 hrs of buying the Family Q, I was joyously entertaining 6 adults & 2 kids with lovely bbq'd to perfection morsels of prawns, steak & sausages. Could not believe the wonderful ease of the Q, I now truly understand what it means to BBQ & not cremate.
Assembled in under 30 mins, functional with flair
Expensive but completely worth it
1 comment
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
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MeganKirrawee
- 9 reviews
Awesome
Excellent, so thrilled with the family weber q, it cooks everything evenly and retains juiciness, I can't wait to start experimenting with different flab ours and cuts of meat !!!!!
It is such a time saver and easy to use night after night ..... We love our Q
Great flavor
1 comment
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
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Best BBQ I have ever owned
Having owned a Weber Q 200 for many years we decided to upgrade to the family Q we have always loved our 200q so the decision to upgrade was very easy & we new the $$$$ spent were worth spending. We purchased the extra flat plate which is useful & we find the 300q although not much bigger can fit a lot more food on. We have been Q converts for many years & could never see ourselves using anything different.
No fuss cooking, great tasting food.
Wish every BBQ party I went to was using a Weber Q
2 comments
Weber Barbecues A.Weber
Great review thanks Dave! So good to hear from people who love their Weber's so much!
Cheers, Dave@WeberAustralia
What surprises me is that when Australian dollar went up, the Weber prices never fell down? Who is pocketing the margins?
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Find out how Weber Family Q Q300 compares to other Gas BBQs
Know better, choose better.
sonyaBsa, 5280
- 5 reviews
- 4 likes
The best steak ever!
I recently started working as a food demonstrator for WebberQ. I have 5min on the job training at a country show, but everything just works exactly as I was told it would, and consistently all day long. Now I am totally sold. At work we have a routine to do, but at home I can experiment to see if it will do more than what we show at work and yes... it all works exactly how it should. I have turned into a cooking star in my backyard lol. Every cut of steak is beautiful. The pizzas are way better than in my oven, and I have also tried marinated c...Read more
hicken, zuchini fritters, sausages, roasts etc etc You ask why is it better than a normal 4 burner? The whole plate heats evenly from one side to the other - no cold spots, so I have filled my Q grill plate up completely with steak and cooked for 3mins either side and it was perfect. Also, it uses on average around $1.70 less gas per meal than a regular bbq so although the initial cost is higher, you can get your money back in lpg savings in a short time. Now I just need a baby Q to take in car to the beach and summer will be perfect! Consistently did just what its supposed to at a high quality Can't take it to all my friends house to show it off haha1 comment
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
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George22REDLAND BAY
The best BBQ
It makes the best thandori chicken. I never had this real taste after moving aborad. The flavor and taste is same as cooking on a clay thandoori oven with coals. I couldnt resist ivinting my friends over and now every one wants a webber. I cook steaks and ribs they all turn perfect, But having that thandori chicken is what makes this BBQ perfect. :D
Go for the 300 or 320 rather than the smaller models, u may want to feed a lot of people.
gives the clay oven taste
1 comment
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
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andrew1313melbourne
Weber family q 300
Great overall BBQ, food always comes out tasty, we use ours all year round. our roast dinners come out a treat, breakfast is easy to cook up, we have a smaller baby Q, that we take on holidays with us, neat and compact, another winner, when we have parties, both of our Q's are used.
easy to use, results are always the best.
the cream lid gets dirty very quicly and is difficult to clean, the start button has afew issues.
2 comments
Hi Andrew
Weber have just released new cleaning products that do a fantastic job on the inside & out.
Also Weber 1300 301 290 or any specialist dealer could easily talk you through any issues you may have with ignition button!
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
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Ronk
- 2 reviews
- 1 like
Anywhere 'Chef'
Have bought 2 Webers in the last 12 months? My brilliant Genisis for the backyard and the portable Q300 for camping and picnicing. Why 2! I wanted the BBQ taste I get at home, wherever I went. Nothing beats these Webers. Nothing produces the best tasting BBQ food for any occasion. This sounds like an ad doesn't it. I have no link with Weber. I'm just a backyard BBQer. Nobody I know with a Weber would ever cook with anything else again. They are seriously the best you can get and if $$s are a problem, my Q300 is a good sized entry point and will...Read more
easily feed up to 8 people. Worth doing some google homework. When I researched I did not give Weber a thought. I was searching for a Beefeater. The more I read and saw, what I hadn't considered became my number 1 pick and I ended up spending twice what I had planned and don't regret a cent. This is a lifetime buy. My Q300 now feeds our camping neighbours and I've been known to lend it to other campers! Great tasting food - meat, veges anything. Brilliant support, recipes, cooking times. Super easy to clean, great range, accessories Expensive (worth every cent!!!!), limited distribution for the full range, accessories are expensive1 comment
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
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ianphSA, 5062
- 7 reviews
- 3 likes
Family Q
More expensive than more traditional BBQs of a similar size but the cooking process, the cleanliness of the cooking experience and the way the meat comes out in worth every cent. No such thing as burnt offerings or flare ups if you cook as it is supposed to be used. The 300 more than large enough for average family and with friends over. It appears to be a quality construction. Haven't used the Weber kettle since the Q300p arrived.
Easy to operate, to clean and cook on. Even looks stylish. Easy to follow cooking technique. End result excellent!
1 comment
Weber Barbecues A.Weber
Hi, thanks for your review and support. Happy barbecuing!
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Questions & Answers
Billasked
do baby q hotplates wear out?
1 answer
Weber Barbecues A.Weber
Hi Bill, it depends what you mean by 'wear out', but all products have a lifespan. If you think something is not quite right, please get in touch and we can look into it for you. Either email us at [email protected] with photos, or call on 1300 301 290 (toll-free). Thanks
Mohamed K.asked
Hi can I convert Weber q 300 form natural gas to lpg gas and easy to do please
1 answer
Weber Barbecues A.Weber
Hi Mohamed, you can do this easily, you just need to coordinate with our head office on 1300 301 290. We can organise the parts you need, and if necessary, organise a technician to help do the conversion. You'll also need a new data label that states that your barbecue is now an LPG model, not NG. Thanks
Speedyasked
We have a weber family Q 12 mths old just build an outdoor kitchen is it possible to get the stainless steel base only to fit our existing Q don't want to spend another $1000 after just paying $829 cheers Mick
2 answers
Not sure Mick, suggest you write to Webber direct.
Good cooking, Janet.
Weber Barbecues A.Weber
Hi Speedy, unfortunately the regular Family Q's cannot be converted to the Built-in 3600 Q's. They are designed completely differently and aren't designed to be built in. Please let us know if you need any more information.
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Weber Barbecues A.Weber
Hi there, thanks for your review.
The issue with the hotplate, from what you're describing, sounds like your cookbox has warped, either due to fault or extreme heat (this can sometimes be caused b... Read more
y a buildup of debris in the cookbox if it's not cleaned regularly enough).