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Reviews

4.4

35 reviews
5
(28)
4
(0)
3
(2)
2
(2)
1
(3)
  • Build Quality
    5.0 (1)
  • Value for Money
    5.0 (1)
  • Ease of Use
    5.0 (1)
  • Cleaning & Maintenance
    5.0 (1)
  • Preheating Speed
    5.0 (1)
  • Even Heat DistributionYes (1) · No (0)
  • Safety
    5.0 (1)
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Webber roasting

published

Hey can you still roast even if one side of the Webber has the flat hot plate and the other the grill plate ? It says that it’s recommended for both grill plates but is it mandatory ?

Purchased in January 2021 at Mitre 10 for $800.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionYes
See all answers
jGarrick

jGarrickMelbourne

  • 7 reviews

The definition of Multi-purpose!

published

I am definitely satisfied with the cooking results of this BBQ as this has always good a good meal. It is easy to use with only two controllers for heating. It starts first time and evenly cooks meals. We have cooked a variety of things on it which is why it is Multi-Purpose. it has cooked noodles, English breakfast, steak and lamb, and many other things. A small, convenient, efficient, and easy to use BBQ makes it one the best on the market.



Date PurchasedMay 2011
Saz

SazHomebush

  • 8 reviews

Perfect!!

published

I have used many bbqs over the years, but when I brought this for my husband we both fell in love with using it, nice and easy and cooks great!
We live in a small apartment so it fits in well on our balcony without taking up too much space.

Date PurchasedJul 2016
1 comment
Weber
Weber Barbecues A.Weber

Hi Saz, thanks for your support. It's great to hear you're enjoying your Family Q. Happy barbecuing!

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Aussie 11

Aussie 11Central Queensland, QLD

  • 6 reviews
  • 5 likes

QUICKLY BECOME MORE THAN JUST A BARBIE - NOW ESSENTIAL

published

Love our Weber!! So much - We have bought as presents for family and a baby Q to travel with. Great company to deal with - small problems quickly and cheerfully fixed. Joined a facebook page - Weber Addicts - get great new ideas and recipes. Saves heating up your kitchen in the summer as well,

Date PurchasedDec 2014
1 comment
Weber
Weber Barbecues A.Weber

HI Aussie 11, thanks for your great review! We are stoked to hear that your Family Q has become an essential in your household. Happy barbecuing!

madgino

madginoPerth

  • 4 reviews
  • 4 likes

Don't bother with a BBQ - Get a Weber

published

I purchased this Weber before Christmas, it was a special on eBay and got it delivered to my house within 2 days. Construction was easy and instructions were well written.

Cooking on the Weber is absolutely fantastic, people always compliment on good the food tastes. Food will come out cooked well and still retain its moisture. Meat won't dry out. I don't think I will ever bother with a BBQ again, it's just not the same. It does take some time getting used to cooking, but not difficult. Take the time to look at the youtube video's on cooking instructions, they are well produced. I do find the accessories are a little expensive for it but are of good quality.

Best of luck if choosing to buy one, really hope you enjoy it like I do.

Date PurchasedDec 2016
1 comment
Weber
Weber Barbecues A.Weber

Hi madgino, thanks for your review! We are happy to hear that you're loving the results of your Family Q. Enjoy!

Mark

Mark

  • 2 reviews

The best BBQ ever

published

The Weber Q's are the best BBQ's available in my opinion. I'm constantly recommending it to friends and family who have mostly bought the Weber and they're as happy as I am.

It's such a breeze to get great caramelisation and it's so easy to keep clean.

If you want a bigger BBQ get the Genesis like my sister did, it's awesome!!

Date PurchasedJun 2012
1 comment
Weber
Weber Barbecues A.Weber

Hi Mark, thanks for your review! Enjoy your barbecue.

Melting plastic together with box

published

Sorry but this BBQ is not very safe after the box started to melt together with the plastic frame eventually starting a small fire black burning smoke was not safe for me and my friends on Boxing day 2016. l can understand why this Q300 /Q320 have been discontinued will not buy this brand again.

Date PurchasedSep 2013
1 comment
Weber
Weber Barbecues A.Weber

Hi Victor, we're sorry to hear of your experience and would love to know a bit more about the event. Can you please email us at [email protected] and give us a brief explanation so we can see where we can help. Thanks

Jonthebass

JonthebassGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

I use this as my main oven. Awesome

published

The cooking results are amazing! It helps to "learn" how to bbq with the Weber Q but once mastered you will never look back. So easy to fire up, gets to temperature quickly and retains heat. Weber are fantastic by faultlessly honouring their warranty. E.g. We used to live by the beach where everything rusted and the plates coroded. I contacted Weber and they shipped out from Adelaide to The Peninsula two brand new plates which arrived in 2 days. Even though I offered to pay for them, they sent them out "no charge". Had the same Q for over 8 years now. Brilliant.

Date PurchasedSep 2008
1 comment
Weber
Weber Barbecues A.Weber

Hi Jon, thanks for your review! Enjoy your barbecue.

Webber Family Q - Great BBQ but it melted. Webber customer service was excellent and fixed under war

published
Date PurchasedOct 2014
1 comment
Weber
Weber Barbecues A.Weber

Hi, thanks for your review. Happy barbecuing!

Gas BBQs

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John

JohnPerth

Great BBQ, but very disappointed knowing after my purchase that I could have purchase one from the W

published

This is a great BBQ, but very disappointed knowing after my purchase that I could have purchase one from the Weber shop with high lid, temp gauge and electronic starter for only $10 more. I contacted the Weber customer support and was told that a replacement high lid with temp will cost me $169.90. I know that the lower lid and no temp gauge can do the same job, but I like the idea of a temp gauge when baking similar idea like to a conventional oven. I think this is not reasonable for Weber to confuse their customer.

1 comment
Weber
Weber Barbecues A.Weber
williamknevitt60

williamknevitt60Adelaide sth aust 5044

Still learning

published

We are still learning.
The roast hamburgers & steaks have been perfect, so far no complaints.
Will b trying our hand at many more different dishes.
We look forward to doing this as no more mess in the kitchen & my husband
doing the weber cooking is a great help

1 comment
Weber
Weber Barbecues A.Weber

Hi, thanks for your review and support. Happy barbecuing!

Help......

published

This was bought as a birthday gift for 1st January this year. Bought cook book and all trays theometer and trolley etc. Can't get any of the 10 roast we have cooked anywhere near perfection. After reading manuals and cookbooks over and over thinking we are missing something still can't get the roasts right very disappointing when you have guests over for dinner. Bbq steaks, chops, all great.

1 comment
Weber
Weber Barbecues A.Weber
Angry Anderson

Angry AndersonSydney, NSW

  • 6 reviews
  • 5 likes

Love it and use it nearly every day

published

Best thing I have bought in a long time. Cooks perfectly and have used it nearly every day since I bought it. Can recommend it to any one who is hesitant as I was at first. Worth every $

2 comments
Weber
Weber Barbecues A.Weber

WOW - what a great review - so happy to hear you love it.
Happy Webering!
Dave@WeberAustralia

Angry Anderson
Angry Anderson

Great for roasting Average as a BBQ

published

The optional hot plate now a couple of years old falls inside the frame if you try and move anything on it. Waste meat because of this because you cannot get it out. It's natural gas. Takes 4 mins. a side for a medium rare steak, twice as long as my old BBQ and that's with the lid shut. Smokes badly at times, especially when roasting. The dust cover turns the gas on full tilt as you put it on if you aren't extremely careful. Have done this a number of times and woken in the morning with the house full of gas.Yes the BBQ is outside, and you cannot breathe out there. A spark would blow up the neighborhood. So much for cheap to run. Oh and the Weber BBQ tools are useless. Got these as a Xmas preset.

1 comment
Weber
Weber Barbecues A.Weber
Mickdoma

MickdomaAU

  • 3 reviews
  • 8 likes

Weber quality

published
2 comments
Mickdoma
Mickdoma

Update - Weber has replaced the lid and firebox (base) in response to a feedback email. No rough edges and I couldn't be more pleased and impressed with Weber.

Weber
Weber Barbecues A.Weber

Hi, thanks for your review and support. Happy barbecuing!

Gas BBQs

Find out how Weber Family Q Q320 compares to other Gas BBQs

Know better, choose better.

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$700+ BBQ no temp gauge ??

published
1 comment
Weber
Weber Barbecues A.Weber
John R

John RShoalhaven

  • 5 reviews
  • 4 likes

Great bbq with even better support.

published

I have owned my weber family q for a number of years now. Not only do I believe it is by far the best bbq I have ever own but the support from weber is second to none. I recently had a problem with the ignition and contacted weber to locate a local supplier to get a replacement part as the bbq is at least 4 years old. They asked me for the serial number of the bbq and informed me that they would supply the part cost free as the bbq has a life time warranty. The part arrived two days later. It is refreshing these days to find a company so easily to deal with who totally back there product, cannot recommend them higher.

1 comment
Weber
Weber Barbecues A.Weber

Thanks for the great review! We do our best to support the product after purchases as well as before.... and it's great to be appreciated for it!
Happy Webering!
Dave@WeberAustralia

Debbie

DebbieMelbourne

Fantastic Product & Customer Service!

published

Love this BBQ so brought a second one for holiday house. Phoned Weber Australia recently to query rusty grills, the serial no was requested and then my address. At 9:30am the following morning I had new grills. How's that for outstanding customer service! It's so refreshing. Thank you Weber Australia

1 comment
Weber
Weber Barbecues A.Weber

Debbie - what a wonderful review - thank you. More importantly, it's awesome to hear how much you love your Weber Q!
Let us know if you need anything else to help you enjoy your Weber experience even more.
Cheers, Dave@WeberAustralia

Great BBQ But Terrible Parts Costs

published
1 comment
Weber
Weber Barbecues A.Weber

Hi, thanks for your review and support. Happy barbecuing!

handytoknow

handytoknowSouth East Queensland, QLD

  • 16 reviews
  • 10 likes

Love it!

published

Now why didn't I purchase this weber a long time ago? I have used this almost every day, what a brilliant bbq. Now this bbq cooks the most flavoursome steaks, with a hint of smokiness. Chicken, fish, shellfish, roasts, pretty much anything cooks to perfection. Cooking with the lid down was a little hard for my husband to adapt to, as he loves to flip constantly as you do with a traditional bbq. Cooking on the weber with the lid down is so much easier, 3-4 mins each side for a thicker cut of steak ( medium), oh so easy!
Would definitely recommend, brilliant!
Quick and easy cooking
Purchased the light, doesn't work that efficiently

3 comments
Weber
Weber Barbecues A.Weber
handytoknow
handytoknow

Hi dave, the light flickers with the slightest movement of the bbq, annoying..

Weber
Weber Barbecues A.Weber
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Questions & Answers

Roger

Rogerasked

Family Q Q320

What heat do I use to cook an eye fillet of beef 1.8kg on a Family Q

No answers
Angela

Angelaasked

Family Q Q320

Hello which side is the hot plate to go on. I have the mid sized Weber Q

1 answer
Weber
Weber Barbecues A.Weber

Hi Angela, it can go on either, but we typically recommend it goes on the opposite side to the igniter so there is enough airflow to ignite the barbecue :)

A.SUMER

A.SUMERasked

Family Q Q320

Hello, with the Family Q i can see the black and grey lid options online- whats the difference? is one better than the other?

1 answer
Weber
Weber Barbecues A.Weber

Hi there, there is no difference in the size/shape/weight of the Q or the performance; it's purely down to aesthetic preference on what colour want. The colour is a premium option available in Weber Specialist Dealers, Weber Stores and online.

Get an answer from our members and Weber representatives

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