Read also:
cabot's cfp floor oil based review kings 60l fridge freezer review error 37 fisher and paykel washsmart strong rock box 4 media player beko 7kg front loader reviewWertheim Animal Pro SE9500 Questions & Answers
9 questions from our users
Kathy N Tom H.asked
I am really over this machine every time we go to use it It never works properly now it won't let the water through. I am not getting any joy out of Godfrey's over the phone i don't live near a store
1 answer
Godfrey G.Wertheim
Hi Kathy,
We are sorry to hear of the issues you are experiencing with your machine.
Have you checked the machine for blockages?
You can have the machine booked in through your nearest Godfreys store for further inspection.
Regards,
The Wertheim Team
Alan C.asked
Where can I source parts for se9500 carpet cleaner in Melbourne?
2 answers
Godfrey G.Wertheim
Hi Alan,
Replacement parts for this machine can be purchased through your nearest Godfreys store.
Regards,
The Wertheim Team
I would suggest Godfreys. That is where I purchased mine. They can source parts and service for you.
Vonneasked
My Pet Pro SE950 is relatively new but had a problem with it just before warranty expired which, hopefully, was fixed however I have used it only once since then until last week when I wanted to use the machine again. I found that the fluid was not coming through and I think the 'jets' might be clogged. I am again taking it into be 'looked at' this morning but obviously if the jets are clogged then I would like to know how to fix the problem without having to do a 120km round trip (and I don't doubt that this one will cost me $$$ as well.
I also find the machine difficult to clean and to put together again!
Y A King
2 answers
I find the jets can get blocked if you don't regularly wipe the bottom stainless plate while using the unit. I personally find it very easy to put together again. Hope it is only a simple thing.
Best of luck.
Godfrey G.Wertheim
Hi Vonne,
The staff at the store can show you how to easily clean the machine yourself at home and how to take apart and put the machine back together.
If clogging is occurring it may be that the machine is not rinsed all the way through after use, we recommend to run the machine with just clean water to rinse out all the pumps and tubing after use.
Regards,
The Wertheim Team
Rodney S.asked
Donna K.asked
How do I open the red filter
1 answer
You may have a different model so its best to download the operating manual for your model to learn how to open the filter
Craig L.asked
I purchased the Wertheim SE9500 Pet Freindly etc. Although we've had it for 5 years - it has been used very sparingly - maybe 4-5 times. Now, the flow gauge doesn't work, the brush rollers don't turn and the it only squirts cleaning solution for 2-3 seconds when turned on. Any Ideas?
Anitaasked
Where can I buy a piece of the machine? the lower part broke.
No answers
Shukriaasked
Is this Deep Clean Engineering made in china or german?
Annaasked
I have just bought a Wertheim SE9500 but there are no instructions - where can I get some instructions? - thank you
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.