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Reviews

3.1

31 reviews
5
(9)
4
(7)
3
(3)
2
(3)
1
(9)
  • Build Quality
    2.5 (4)
  • Value for Money
    1.0 (3)
  • Ease of Use
    2.3 (4)
  • Cleaning & Maintenance
    3.3 (4)
  • Noise Level
    2.5 (4)
  • Internal Layout
    2.0 (4)
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The worst appliance I've ever purchased

published

I've had nothing but trouble with this fridge since I bought it. The door warped twice and had to be replaced. The main chip was faulty and had to be replaced (just stopped working one day). I was told by the repairman that he was replacing lots of these faulty chips in this model. The door handle broke off twice due to poor design and the fridges door suction (which is inconsistent). And to top it off, it keeps freezing items in the fridge portion even at the lowest temperature setting. There is no consistency with temperature. I have never hated a product so much.

Purchased in March 2021 at Harvey Norman for $1,300.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 2 person(s)
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Disappointed- company disregard for environmental footprint

published

Purchased in July 2021 at Harvey Norman for $1,200.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 1 person(s)
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1 comment
Westinghouse
ELECTROLUX ..Westinghouse
maldemer

maldemerPeel, WA

  • 14 reviews
  • 2 likes

Badly designed main door handle

published

Bought from Harvey Norman Mandurah WA Store in November 2018. Fridge has worked well until recently during hot weather, really good door seals made opening difficult due to air cooling inside causing difficulty in opening main fridge door. The extra pulling force on the handle caused handle to break off and we had to crack the seal before opening the door by pulling the top of the door. Very poor mechanical design on the handle clips with flimsy plastic retainers caused the failure. A replacement handle under warranty took weeks to arrive with instructions to DIY installation. Some redesign of the mounting is definitely required to provide a stronger fitting



Purchased in November 2021 at Harvey Norman Retail Stores - Appliances.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Internal Layout
Household Size 2 person(s)
See all answers
Bottom Mount Fridges / Refrigerators

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Scott

ScottMetropolitan Adelaide, SA

Dony bother.

published

Had it 2 years now.

Died on xmas eve 2016 and we were stuffed until a few days later.
Was promised a voucher to redeemfor replacing lost contents, still waiting.
Eventually replaced fridge for "new" which had dent in it, obviously floor stock.
Just died again.
Its the fan for the fridge.
The tech guy knew it before he walked in.
Terrible fridge.

Purchased in October 2021 at The Good Guys for $1,200.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 4 person(s)
See all answers
Ben

BenDarwin, NT

Fridge door very hard to open

published

This fridge works really good and we like the layout but it is very hard to open the fridge door. The freezer door opens easily. After one week I reported this problem to the Good Guys where we purchased it and they said they would contact Westinghouse Service. Two weeks have gone by and so far no has contacted us. I see on the reviews where another customer has pulled his door handle off and they had to replace the whole door.

Date PurchasedAug 2018
1 comment
Ben
Ben
Liz

LizPerth

Westinghouse seems to have a bad quality product

published
Date PurchasedApr 2018
1 comment
Westinghouse
ELECTROLUX ..Westinghouse
Belcom

Belcom

  • 5 reviews

After a month, we are relatively pleased but a few things could improve.

published
Date PurchasedApr 2018
Mads92

Mads92Logan

  • 6 reviews

Excellent fridge

published

Our food lasts ages in this fridge. We’ve had milk stay perfectly fresh for over a month in there somehow. It maintains temperature so well and cools thing down quickly.
It’s pretty quiet too.
Easy to clean, and shelves come off easily.
The freezer is a little small but the drawers are very handy.

Date PurchasedJun 2017
Matty D

Matty DMelbourne

  • 5 reviews

Great Fridge at incredible Value

published
Date PurchasedJan 2018
Bottom Mount Fridges / Refrigerators

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Richard L

Richard LSydney

  • 6 reviews

Fantastic fridge

published

The fridge has worked great so far for the last 3 months. Maintains good temperature in fridge and freezer, and stays quiet. Easy to clean inside and outside. The temperature is also easily adjustable. The best feature is that it fits a lot of items and all compartments are adjustable.

Date PurchasedDec 2017
Marko

Marko

  • 4 reviews
  • 1 like

Great fridge for great money.

published

My partner and I bought this fridge from Good Guys in 2017, and was really the only fridge which had the freezer at the bottom. It works really well - is really quiet, has options to change the temperature, and the storage capacity is very reasonable for the price we paid. Plus it looks great in a stainless steel type of look. Would recommend!

Date PurchasedMar 2017
min40fc

min40fcPerth, WA

  • 56 reviews

Not working well

published
Date PurchasedNov 2017
3 comments
Westinghouse
ELECTROLUX ..Westinghouse
min40fc
min40fc
min40fc
min40fc
Jacqui

Jacqui

  • 2 reviews

Fridge purchase

published

Very good and reliable brand. Good storage and lots of room for fruit and vegetables. This is my second Westinghouse purchase. Easy to have repaired if needed as parts are in Australia.
Easy access to temp control in the fridge area. Has a wine rack for those who drink and is easily removable if you don't

Date PurchasedAug 2017
daphnevoon

daphnevoonSouth East Queensland, QLD

  • 11 reviews
  • 2 likes

Very Happy with the Purchase

published

I read other's review before buying, some said it is very quiet but some says it's very noisy. I finally decided to get it because I like the layout. I have been having this fridge for 5 months now and am very happy that I bought it. It is extremely quite and I can hardly hear any noise. The temperature in both the fridge and freezer are so cold that the vegetables stay fresh in the crisper for up to two weeks. The compartments are very well laid out and I find it more spacious than my previous fridge even though it has the same capacity. The freezer has three drawers which makes storing and retrieving food very easy. I can easily remove the drawers out for cleaning too. I highly recommend this fridge.

Date PurchasedJun 2017

Issue with top and bottom doors

published

28/10/17. Received delivery today of WBE4514SA which I purchased from Harvey Norman, Caringbah NSW. The top door is really tight and difficult to open. So much so that the fridge starts to move towards you as you do need to pull quiet hard on the handle to get it open . The bottom door won't fullly close unless you give it a push and has a creaking sound. Would appreciate some customer service assistance.

Date PurchasedOct 2017
1 comment
Westinghouse
ELECTROLUX ..Westinghouse
Bottom Mount Fridges / Refrigerators

Find out how Westinghouse WBE4514SA (Stainless Steel) compares to other Bottom Mount Fridges / Refrigerators

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Jules

JulesOrmond

  • 4 reviews

Love it!

published

Now that we have had this fridge a little over a year I can say that, I love it! Keeps everything fresh and the Ice box is perfectly chill. I love the alarm feature that lets you know a door has been left open. Lots of space yet fits perfectly in our tiny kitchen. I would highly recommend this fridge if you are looking for a basic fridge with a little extra style and class.

Date PurchasedJan 2017

Terribly noisy fridge. Brand new but sounds like it's been used for decades? Save yourself the troub

published
Date PurchasedOct 2017
nai

naisydney

  • 8 reviews

just ok

published

nice design!in freezer there are 3 storage,u can easily store ur food!
i think the organisation of the fridge is nice!easy to clean!
i found i hard to take all the part out to clean!i think they cant take out,so i just wipe them!
i bought this at The Good Guy on 29/7/2017
$1200 !$100 more expensive!

Date PurchasedJul 2017
Ahmed

AhmedSydney

Worst fridge ever

published

First purchased this fridge on July 16th 2016 from The Good Guys, when it came home it didn't work at all. Lights were on but no cooling. It was replaced with another one buy The Good Guys.
On August 27th 2016, the fridge was not working, although the freezer was working fine. Had to wait for 5 days to get someone to fix it.
It broke again, on September 10th 2017, same issue, I will still have to wait for the whole cycle between The Good Guys and Westinghouse to get someone to fix it.

Date PurchasedJul 2016
1 comment
Westinghouse
ELECTROLUX ..Westinghouse

poor quality

published

First two weeks the lights stop working also has a wave looks which looks like a dent. Rang company who told me I might be responsible for faulty light switch. Not good enough. Don't buy this fridge not worth it Thought Id buy australian big mistake. Do not go there.

Date PurchasedFeb 2017
1 comment
Westinghouse
ELECTROLUX ..Westinghouse
Page 1 of 2
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Questions & Answers

Alison C

Alison Casked

WBE4514SA (Stainless Steel)

We had our new Westinghouse dark SS WBE4504BB bottom mount delivered new today. We plugged it in and can not get it to cool below 15deg C in either fridge or freezer. It is alarming hot every 50 mins so we have had to turn it off. It is summer and Christmas Eve and we have no fridge. Can you help us? Alison

1 answer
maldemer
maldemer

Sounds like it has dumped the refrigerant or the compressor is stuffed. Suggest you go back to an esky and ice or borrow a portable fridge/freezer until after the christmas holidays. Murphy wins again, things always fail on a holiday long weekend when everything is closed. Get the dealer to replace the whole thing under warranty or swap it for a Samsung or LG.

Colin B.

Colin B.asked

WBE4514SA (Stainless Steel)

We have a Westinghouse fridge that is not cold. The freezer seems fine.How do you get it fixed? We got it from the Good Guys. Its not that old.

No answers
Donna T.

Donna T.asked

WBE4514SA (Stainless Steel)

My fridge has stopped staying cold the freezer is still working only brought it last june model wbe 4514sa
ca you help maybe a good reliable repair man in the knox area vic

1 answer
Westinghouse
ELECTROLUX ..Westinghouse

Hi Donna
Denise from Electrolux here.
We are sorry to hear you are experiencing problems with your Fridge
If you wish to discuss this further please feel free to contact me at [email protected] attention Denise Ticket 1074132
Thanks Denise

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