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WFE946SA (Stainless Steel), WFE946SB (Ceramic Glass)JackoGippsland, VIC
- 14 reviews
It's good but their are small issues.
We have had this oven installed for 3 months now as part of our kitchen renovation.
The Pros:
-Huge oven (lot of space)
-Ceramic cook-top easy to clean
-Cook-top & oven cooks great
-Fairly quick to heat up
-Lot's of setting/modes
-Grill dish separated in two for easier cleaning
-Quiet...Read more
Purchased in December 2021 at Betta Home Living.
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- WFE946SB (Ceramic Glass)
- Verified purchase
This oven is dangerous. Do not use!
Ok, so we have had this oven for 2 yrs now. It is hopeless. The cook top cooks roasting hot on setting 3. An hour later it won't heat up on setting 9.. The oven turns itself on & of as it pleases. Many a roast dinner has been ruined because of this. Tonight the cook top turned itself on, by itself with no one around it, when there was no one in the kitchen. A used pan with oil, left over food, etc in it was on the cook top. The pot caught on fire... Thank god for smoke alarms. Ohh, & don't bother calling customer service about this oven. Last...Read more
year when I rang I was told in no uncertain terms by their wonderful customer service lady that "It's just a sensitive oven. You obviously don't know how to ue it. You have to learn how to use it the right way.." I'm not sorry for saying this Westinghouse, but this product, & your back up service is an absolute disgrace. It will kill someone one day. I will never again buy one of your products, & a lot have people have been told about your company... I am considering a class action against you company for this product seeing the other reviews out there. Don't answer this with a 'We are sorry to here this. Please contact blah blah blah with your complaint & we will address this with you." That is a crap answer. Message me directly & actually do something about it before your rubbish, dangerous product kills someone.
Purchased in August 2021.
1 comment
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Flemmo01Victoria
- 3 reviews
Bad design
I purchased my stove a month ago and decided to wait a little while before reviewing,I can’t say I’m overly impressed by this design, every time we are using the hot plates and also have the oven going, we have issues with the oven constantly turning off as we are leaning over it to cook on the stove. The front panel for the oven is that sensitive it shuts off if you lean against it when cooking on the cook top which to me is bad design! I can’t complain against anything else though as happy with the way the oven cooks and the stovetop. I have had more expensive stoves and this one is good value for the money. Just poor design features.
Purchased in May 2021 at Harvey Norman for A$1,800.00.
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Find out how Westinghouse WFE946 compares to other Freestanding Ovens
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Displeased OwnerNorthern Territory
Glass on cooktop cracked when cooking
Have had issues with the cooktop and not turning on all the time. Then worse the glass on the front element simply cracked when it was in use which was shocking to say the least. The crack then run to the back one as well. Not impressed with this model and not sure I would buy another Westinghouse cooker again.
Purchased in March 2021 at Harvey Norman.
1 comment
ELECTROLUX ..Westinghouse
Hi
Denise from Electrolux here.
We are sorry to hear you are experiencing problems with your cooktop... Read more
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The reviewer stated that an incentive was offered for this review
Cook top is TERRIBLE
Oven is great. Cook top drives us nuts! Once you get the element to the temperature you want it, you cannot reduce heat down or it stops working. We've had an electrian out twice at our own cost & he says there's nothing wrong with it. He's wrong! Grrrrrr
Purchased in August 2021 at Harvey Norman for A$2,000.00.
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- WFE946SB (Ceramic Glass)
- Verified purchase
it's made a chef out of me
We've had it 4 months and I am a happy camper. The cooktop controls are unfortunately slightly off centre which took a few weeks of cursing but since we figured that one out it's been a breeze. Everything seems to cook better. I think it keeps the temperature more consistent? I've had another recent comparable 900 electric oven, but this seems a standard deviation above it. The controls are as simple as they need to be and I think for someone as invested as I am in ovens (not!), it's quite intuitive. I'm pleasantly surprised how well it's perfo...Read more
rmed because after weeks of fruitless online research comparing models and really being no wiser for it, I took a punt and had expected there to be no material difference between a bottom rung made in china oven and this westinghouse/electrolux model. I hope it gives us many years of service.Similar opinion? Write a review on ieatwords.com.au!
Rod T.North-West & West coast, TAS
- 5 reviews
- WFE946SA (Stainless Steel)
- Verified purchase
Happy camper
I would have loved an induction cooker this size but they were so over the top in price I went for the ceramic which I was used to in any case. If you're not to sloppy and clean regularly the top is easy to look after. I love the width of the oven as it maximises what's available and just looks so good with no knobs or buttons. Can be a little sensitive to touch and sometimes turns on/off too easily and often need a firm press on controls with dry fingers but otherwise thumbs up.
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J.H.AU
- 3 reviews
- WFE946SB (Ceramic Glass)
- Verified purchase
Terrible Oven. Nothing but trouble!
Well, I'm not sure where to start. The cook top is super sensitive. One bit of water on it & it shuts down. Wipe it over & it shuts down. Then it's permanently locked when turned on. Thankfully it unlocks. I've lost count of ruined dinners from it turning itself off.
The cook top is far better that the oven. The oven is shocking. Alarms go off for no reason. Open the door & it shuts down. Actually, it shuts itself off whenever it feels like it. Bye Bye Xmas lunch! Now it's shut itself down into SAFE mode that can apparently be reset by pressin...Read more
1 comment
ELECTROLUX ..Westinghouse
Hi J.H,
Linda from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the oven. ... Read more
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Bella JHobart
- 2 reviews
- 1 like
Poor product
Had this oven less than a year had it repaired 3 times due to steam getting into front digital controls for oven sending it crazy. Had it sealed first then front panel replaced and now Westinghouse are replacing the stove. One can only hope the front controls are properly sealed now but only time will tell. Just glad I got the extended warranty I think I might be needing it!
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Awesome service
When things go wrong you see how good a manufacturer is. Recently our 3 year old oven developed a problem and the efforts of their tech that came to fix it was nothing short of spectacular. His patience, perseverance and professionalism was something any employer would be very proud of. Up until the problem and since being repaired the product has been fantastic and a great buying experience. I highly recommend Westinghouse and will put them at the top of my list for future purchases.
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JimmerPerth
- 6 reviews
Excellent oven that hasn't missed a beat.
We wanted an electric 90cm oven and hob in an all-in-one as our property doesn't have gas. Knowing that the brand was a good choice and reviews seem positive we took the plunge and opted for this one. It's been fantastic. Cooks evenly in the oven and has plenty of modes for selecting based upon your chosen meal. The oven has a "Fast Heat Up" option if you're in a hurry. The hob heats very quickly and has heaps of space for lots of pots and pans.
We've hosten heaps of dinners for 10+ people and this oven has never missed a beat.
One word of caution - its heavy!
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Lil
- 5 reviews
- 1 like
❤️ my new oven
It's ability to cook the food efficiently and it doesn't dry anything out. ❤️ the fact that it is touch screen and the ease to clean it is amazing. it's so spacious so you can cook more than one or two meals at a time and it's cooked evenly. ❤️ the built in timer and pause buttons.
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DeeCentral Highlands and Goldfields, VIC
- 19 reviews
- 6 likes
- WFE946SA (Stainless Steel)
- Verified purchase
Had trouble with 2 of these
We bought this in April 2016. The cook top is fine and operates as it should but the oven doesn't. When the door is opened while cooking the alarms go crazy and the display flickers on and off. Sometimes it shuts down totally and other times goes into SAFE mode. The function has to be reset each time. To my untrained eye it looks like the steam builds up in the oven and then when the door is opened it causes the display to go nuts. Electrolux replaced the first unit after 1.5 years of trying to repair it, with a new unit. Unfortunately the 2nd...Read more
unit is now doing exactly the same. I'm starting to feel that it is a waste of $2,500. Love the look of it and when it works it works really well. It bakes evenly also. Just need to be able to cook continuously without alarms and being frightened out of my wits.1 comment
Electrolux have now organised a store credit with Harvey Norman so we are able to replace the oven. I have to say that all the customer service reps that I have spoken with over the last 1.5 years ha... Read more
ve been fantastic, genuine and helpful. Can't fault the customer service experience.Similar opinion? Write a review on ieatwords.com.au!
Dream oven.....nightmare cooktop
Cook top is so bad that it stops cooking or burns things. It is so bad that I had it checked by a service man but it was not faulty. Grrr. I know a lot of people with ceramic tops that don't have my issues. Going to replace it I hate it that much.
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Genny.NMelbourne
Great looking and very easy to use and keep clean.
Very happy with functionality of oven. Easy to use. Love that the oven doors don't get hot - Great feature when children are in the kitchen. Love the look of it and the ease of cleaning the ceramic top. It also serves as another surface in my small kitchen when I'm preparing food. Would love it even better if it was an induction cooktop! As a bonus it even has a really useful storage area in the bottom!
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LeshBowral
- 3 reviews
- 2 likes
Amazing product
This product is amazing, I can't fault anything so far.
It cooks my cakes and roasts perfectly.
The ceramic top can look a little smudgy and will need a ceramic cooktop cleaner that can be bought at local supermarket....it looks like new everytime once cleaned...
I would recommend to all family and friends
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Sheryl JNSW, 2318
- 3 reviews
- 7 likes
- WFE946SA (Stainless Steel)
- Verified purchase
Worst purchase ever!!
If you're considering buying this cooker...DON'T!!! I've had mine for 6 months...worked okay for 2 weeks and then started turning off for no good reason...beeped at me...then turned off....and would not go back on! The 'H' came on to show that the top was hot...and that was it...nothing!!
Rang the service centre...it was suggested that I had the timer on...I bumped something...every excuse under the sun...except that the heap of junk had stopped working. Gave me the number of the local service guy...they said they'd call back...they didn't......Read more
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Sam ASydney
- 3 reviews
Terrible after purchase service
Don't purchase Elextrolux or Westinghouse, do yourself a favour. Nothing but trouble with this oven and the pathetic customer service isn't any better. Purchased 3 years ago, have had several repairs in the meantime, one of which was glass shattering for no reason. One of the repairs they even made us pay because the technician twisted it and said it was our fault which is absolute rubbish. Now it is out of warranty, the stainless steel is discoloured, the inside has rust on it. We use water and dish soap to clean and this pathetic oven can't s...Read more
eem to handle it. The customer service rep said we need to pay to have someone come out because it's out of warranty. How can you think it's normal for an oven to rust after 3 years. What a joke. I'll be calling Fair Trading to see what my rights are because they simply don't care. Don't waste your money on this brand and Electrolux because if something goes wrong, and it will, you'll be kicking yourself because their technicians are trained to make you pay and not repair under warranty. Good luck.3 comments
ELECTROLUX ..Westinghouse
Hi Sam A,
Rumana from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the WFE956SA. ... Read more
Hi Rumana, I don't see a point in doing this to get the same response. When I told the person on the phone that I'll be checking with Fair Trading if this should be repaired or replaced under consumer... Read more
law, the lady just said "yeah no worries" in a condescending way. Also said that because it's outside warranty, if it was to be fixed, it'll be good will not anything else. That's not how you treat customers who spend thousands and get nothing. Will you be telling me something different or more of the same?I find it interesting that you never replied to my response to you. Is it because you have to try and make it look like you are willing to help your customers? Proof is in the pudding, not in the talk... Read more
. In this case it's in the pudding made in a cheaply made rusty and delaminating oven made by Westinghouse. Again, based on my experience, I recommend everyone reading this to look at any other brand. Customer service is worth more than you think.Similar opinion? Write a review on ieatwords.com.au!
Peter GrahamNambour
- 3 reviews
- WFE946SA (Stainless Steel)
- Verified purchase
Nothing but trouble
Purchased mid 2013, had 3 repairs done in the first 2 years under warranty now it is 3 years old the oven keeps switching off cannot cook properly got in touch with Westinghouse/Electrolux and was told in so many words BAD LUCK $2500.00 down the drain. I wanted to Buy Australian now I have regrets.
2 comments
ELECTROLUX ..Westinghouse
Hi Peter Graham,
Sally from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the upright range. ... Read more
Westinghouse have since repaired this problem
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DrunkenDroneWellington
- WFE946SA (Stainless Steel)
- Verified purchase
Controls on ceramic top intermittent.
CONS We had to run two separate power cables one to the oven and one to the ceramic top. Plus beef up the fuse box$$$, the main concern is how much the ceramic top is rated for. It needed a cable the same size as what comes to the house fitted which Had to coil up into the wall as it was really thick and couldn't flex enough behind the stove. Wish the department store (HN) had explained what extra power needs were required. The electrician was shocked at the high KW s .Also the controls on the ceramic top are very intermittent. Very annoying wh...Read more
en something starts to boil and you try to bring down the heat with no response on the arrows. Also you can't see the oven display completely when standing ie you need to bend down to see if the grill bar is selected.Blue protection wrapping on stainless was a nightmare to remove as it went between the joins of the panels.The included back small stainless spashback is not fingerprint proof which is a let down as this is were the most oil etc sticks to when cooking and wiping it leaves streaks Kick Panel is the same. PROS Easy to clean and the fingerprint proof stainless on front areas is awesome.Cooks really well.Ceramic top seems to clean up well and included scrapper is good.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Lood A.asked
My stove top controls don't work and now it keeps beeping every half minute.
Fix?
No answers
Lood A.asked
My oven is working, but the stove top is not at all. Control buttons do nothing. And it continues beeping every half a minute.
Fix?
No answers
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ELECTROLUX ..Westinghouse
Hi Grant V,
If you wish to discuss this further please feel free to contact us at [email protected] reference ticket 1012107. Thanks.Zaida from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about your appliance.... Read more