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WSE6900SA (Stainless), WSE6900WA (White)Reviewer Photos & Videos
Paul MPerth, WA
Leaks disgusting black tar!
We have soldiered on with this awful fridge/freezer for a few years now, but it's time to kick it to the kerb. It leaks black tar - apparently an insulation product that melts, wells inside the bottom of if the cabinet, and then leaks through the seam. It then sticks to the door seals, which damages them, makes a filthy mess, and is a bugger to clean off. We complained to Westinghouse in the early days. They sent out a technician who sealed the seam with silicone. They would not replace the fridge because, apparently, it was just fine once sea...Read more
led. The mere fact that black tar melts and wells inside the cabinet was not concern. The technician advised that, should the problem recur, we should just seal up the seam again and away we go. Well, it did recur. In fact, it has never stopped. I sealed the seam myself with marine-grade silicon several times. It's fine for a couple of weeks, but eventually the black tar seeps through. The door seal is so damaged now that I had to repair the bottom corner with duct tape to stop the magnetic strip from dropping out. What a pain in the neck this fridge has been, compounded by a disappointing, unaccountable, indifferent response from Westinghouse.
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Grace FSydney, NSW
- 4 reviews
- 1 like
- WSE6900SA (Stainless)
- Verified purchase
Fantastic Fridge
I was looking for a very long time for a fridge to suit the fridge space I have (larger than average). I did not want one that required plumbing and this was the best option. Although it does not have bells and whistles it is a very spacious fridge (freezer a bit smaller which is great). The only minor issues I have with it is the ice tray sits low and the bottom storage in the fridge door is not very accessible (hidden by the upper compartment)
Purchased in October 2021 at Winning Appliances for $1,695.00.
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RobSouth East Queensland, QLD
- 8 reviews
- 12 likes
Time will tell if this is any better than the previous 3!!!
Our 3rd replacement Westinghouse Fridge/Freezer (WSE7000SF) died last week (Mon 7/10) in the middle of the night and ironically on my Birthday! Lol! More inconvenience and food lost. I contacted Electrolux/Westinghouse service Tuesday morning and they couldn't get anyone out until Wednesday.
Wednesday came and the repairman (Jamie) called 20 mins before arriving to confirm his time. He was extremely polite, professional and honest. Unlike our previous experience with a very rude repair person, Jamie was excellent and obviously cares about cus...Read more
tomers and takes pride in his work. Unfortunately though our 3rd fridge (WSE 7000SF) was given the thumbs down and it was time to look at number 4. Today (14/10), 1 week later, No.4 (a Westinghouse WSE6900SA) arrived. Electrolux/Westinghouse to their credit did not charge us for this change over and did not want to argue the case like previous experiences. Wow! Has the tide turned? We considered leaving this fridge/freezer in the box, selling it and purchasing any other brand but Electrolux/Westinghouse but Jamie has helped restore a little faith in the brand again so we will see how it goes. Stay tuned! Fridge layout looks good. Like the fold away bottle shelf. Easy digital controls change settings. Cools quite quickly. Easy to adjust the angle of the fridge to ensure it doesn't rock on the tiles. Removable trays in the fridge and freezer can be easily moved around, providing a flexible layout. It is quiet and is working! Time will tell how long it lasts? Sliding shelves in the bottom of the fridge appear to be quite tricky to move. Tip from the delivery person: make sure you take all the packaging tape out of the unit before it cools otherwise this becomes extremely difficult to remove.Purchased in October 2021.
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HMRMetropolitan Adelaide, SA
Break in the trims around the spill safe shelves
Fridge is working good, occasionally we use to get loud (bit more for the fridge) noise from the fridge. Its good size.
The fridge and freezer plastic trims got cracked around glass.
There are 6 breaks trim around the spill safe shelves (pictures attached).
Freezer:
- 1 break on the shelf with Ice cube tray attachment
- 4 breaks on the shelves which hold the freezer baskets
Refrigerator:
- 1 break on the shelf for bottom FlexFresh crisper
Purchased in December 2021 at The Good Guys.
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Su C.Perth, WA
- 7 reviews
- 3 likes
- WSE6900WA (White)
- Verified purchase
Best side by side with many safety glass shelves
We bought this fridge 2 months ago from Retravision Cannington to replace our 14 years old Westinghouse S.B.S 610L fridge which was warm in the fridge section. Retravision matched Good Guys 20% discount with extra 5% off for RAC members. We waited 20 hours before switching on the new fridge although it is stated at least 4 hours according to Westinghouse user manual. This is to allow the oil to flow back in the compressor.
We are very pleased as there are many adjustable shelves and LED lights in both sections. I can store a full bunch of ...Read more
celery or spring onions horizontally. I bought a 14 bays egg storage box with lid from Howard Storage World to store eggs. It is super quiet even in the night time. I can keep my 2.2kg sourdough in a big glass bowl overnight in the fridge. The old fridge is next to the new fridge as we use it to store stainless steel cookwares and other items.Purchased in January 2021 at Retravision Cannington for $1,300.00.
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HQHPerth, WA
- WSE6900SA (Stainless)
- Verified purchase
Waste of money and poor service
Purchased this after reading good reviews. Within 2 months the freezer stopped working. To access any service or assistance requires a phone call where each time it takes 25 - 35 minutes of on-hold music before you actually speak to anyone. And don't let them put you on hold - you'll invariably be cut off! A service person came and repaired it 3 times over the course of 3-4 weeks - each time assuring me "now it will be fine". Just kept getting error messages and no freezing. Finally Electrolux took it away and provided me with a much smal...Read more
ler, totally inadequate loan fridge. 16 days later and I have no idea when I'm getting a replacement, and get brushed off by call centre or promised call-backs that don't come. When it WAS working it was quiet, but got very loud once the freezer played up. Lack of deli compartment is a drawback; and the doors aren't self closing which is a real pain. I want to give this zero stars just for the stress and inconvenience it has caused by being without a freezer over the summer holidays and with 4 small children at home. Poor poor service Electrolux. Would not recommend.Purchased in September 2021 at The Good Guys for $1,696.00.
2 comments
Hi Rumana. 2 months after reporting the initial fault, 3 and a half weeks of having an inadequate loan fridge, and countless hours (literally) spent on hold while trying to speak to you guys, and I wa... Read more
s FINALLY offered a new fridge - but told it will be another 2 weeks or more! I’ve declined and am waiting for a store credit so I can purchase a new fridge - I’ll be avoiding Westinghouse. I’m sincerely hoping the store credit will cover the cost of delivery as I don’t see why I should have to be paying that a second time. Hopefully an end to a bad experience.Similar opinion? Write a review on ieatwords.com.au!
Renee PPerth
- WSE6900SA (Stainless)
- Verified purchase
Disappointed
Purchased this model thinking we were going with a good brand but 10 days later the screen shows CL and neither fridge or freezer are now working/ cooling. All food spoilt. Tried turning off for 5 minutes to reset but didnt work. Contacted tech support but 3 days for technician to come out. Will see how that goes tomorrow and how the claim for spoilt food goes. very disappointed with our purchase.
Technician came and confirmed fridge has sealed system failure and we can either chose a new fridge as ourc purchase was only 10 days ago or fix cur...Read more
2 comments
ELECTROLUX ..Westinghouse
Hi Renee P,
Tania from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] attention Tania? ... Read more
Hi Tania,
Part of our issues have been resolved but still waiting on receiving any correspondence via email as was first advised by Westinghouse.
I will email again as you request.
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Plastic around glass shelves cracked within a year
When we bought the fridge, we were told they were no longer Australian made but we trusted the brand anyway. The fridge is working fine but very disappointed to find the plastics used are poor quality.
The plastic trim around the shelves in the freezer & fridge cracked. These are the shelves right above the drawers/crisper so they did not have anything sitting directly on them. Was told no one had any problems with them and replacements are $55 each + freight.
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RWAWestern Australia
- 3 reviews
Not very happy
Purchased less than 5 months ago, went bad Friday 3/8/18 could not get any help untill Monday 3/9/18.
Have to go through Eastern States to get them to notify WA technician coming Tuesday 4/9/18. problem freezer stops and CL comes in dialogue box, nothing covers it in the instruction booklet very bad, as do not know whether to continue using fridge part. Turned it all off hoping computer would rectify itself, no good still a problem. Does not do Westinghouse reputation any good, losing a lot of frozen product and having to wait out W/end before any type of action, hope it works and get some satisfaction.
3 comments
ELECTROLUX ..Westinghouse
Hi RWA,
Kathy from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Westinghouse Fridge ... Read more
Thank you Kathy, your technician came yesterday and found a slight leak in a pipe (Quality control needs looking at) Fixed it, thought it was not working at first but after afew hours came good. Had c... Read more
ontacted the company and they were prepared to give new refrigerator if needed, very impressed with the discussion, Still workin ok so very happy, although lost app $500 in spoiled food. happy with response from ElectroluxFurther to last comment, all working ok, have lodged a claim for spoiled product will see how it goes, hopefull as they say will consider it. Will restore some faith in Company and product
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stylish excellent well presented fridge/freezer
Even though we have only recently purchased this item, we are amazed at the quietness and the quality of the components through out this fridge/freezer. Total delighted and amazed at the temperature control, for the first time for a long time our fridge is cold and freezer truly freezes the food inside it. always had Westinghouse and our previous freezer we have had for 43 years and it is still working.
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CalmPerth
- 2 reviews
- 1 like
AMAZING AFTER SALE SERVICE
I bought a Westinghouse 700L side by side fridge 5 years ago. It leaked black tar from middle front bar. Westinghouse have now discontinued that fridge and a repair was attempted. As it didn’t resolve Westinghouse replaced our fridge, with a very reasonable contribution from us, and we now have this beauty with a 5 year warranty. BEST AFTER SALE SERVICE EVER WESTINGHOUSE. You contacted me as soon as you read the original review and have exceeded our expectations. Thank you
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Martin Lindseybrisbane
- 6 reviews
- 3 likes
Perfect
We had been looking for a new fridge for some time when this guy came on special at the Good Guys. We were looking for a big fridge with a large freezer as we could stock up on groceries and didn't have to shop every day. This is the ideal purchase. With enough fridge and freezer room this will solve your every day needs. Easy to clean and has enough shelves for everything. Westinghouse is a great make and we have had no problems with them. Would recommend.
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- WSE6900SA (Stainless)
- Verified purchase
Freezer not cooling brand new
Just bought this Westinhhouse wes6900sa. Our LG same size died just under three months out of warranty Awesome by the way other than dieing. So we purchased this westinghouse. We have had Westinghouse fridge freezers before. Normally great. This new one freezer wont cool. Very unimpressed by this new one. Great luck one dead one to another. Not even a day old.
1 comment
ELECTROLUX ..Westinghouse
Hi Jono,
Leslie from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] attention Leslie? ... Read more
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Mark A
- 6 reviews
- 1 like
Good fridge. Runs well and reliable so far
Good temperature control. After having fridge now for 3 years it's safe to say we are happy with our purchase. We have had some random nights where the compressor will be very noisy for about 10 minutes and then back to normal. Some of the compartments are made of semi brittle plastic which can break easily but we learnt to be careful pretty quick. The baskets in the bottom of freezer are okay but can be annoying to try get things in and out of.
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AndyBrisbane
- 4 reviews
Good Fridge
The Fridge has large space with reasonable electricity consumption. Great for a big family. Heaps of features including led light digital control, ice box and shelves. The fridge is quiet and cooling down the temperature quickly. Very easy to clean up and so far no issue has been found .
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Great fridge
I don't usually write reviews but I will for this fridge. We had a 29 degree night last night and a seven-hour power cut. The heat inside the house was insufferable. I got up this morning ready to throw everything away and the ice cubes hadn't even started to melt and fuse together. That's quite some fridge!
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hotchicksSouth East Queensland, QLD
- 6 reviews
- 6 likes
- WSE6900SA (Stainless)
- Verified purchase
Awesome fridge love it
Love this fridge we have three teen boys and needed space this fridge is reliable and big.
Love the lighting leds
Digital controls
Little ice box and spill proof shelves
Note we had the Westinghouse wse6100sa
For 8 years before this fridge and only sold it due to needing the bigger model of you a looking for a big fridge to do the job the 6900 is the one
Note love appliances online !!!
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jaya36SA, 5169
- 70 reviews
- 1 like
- WSE6900SA (Stainless)
- Verified purchase
Great so far..
It came to temperature quickly, and is very quiet, after the initial startup noises, which were hilarious, and at one point sounded like a person moaning, and at another point, sounded like it was doing a happy dance. We thought it was great fun!
The lockable compartment on ours doesn't lock, in that anyone can spin the lock without squeezing the click-pads. Didn't matter as we are a child-free household.
The handles are seriously easy to put on and click down - I wish all fridges and freezers came with that system!
The shelves are a l...Read more
ittle tight to rearrange in some instances, especially in the freezer. A bit annoying, as I re-arrange frequently to suit what we have stored. Also, the little sliding bays that supposedly 'tilt and lift' out - I can't do it! I can't get them out for the life of me!5 comments
I've just rung electrolux, who are sending a technician... All of a sudden the motor/ fan gets really loud sometimes in the cycle - a real grinding noise. Waking us up at night! I'll report back after the technician has been.
So, the heater has failed, and we were all iced up in the fridge side. The fan was knocking against the ice. The technician has to come back with parts - he couldn't even open it until the ice melted.... Read more
Lucky I run another fridge and an upright freezer in different parts of the house, to keep the food until parts arrive. We will be fixed in two days, but I'm concerned the fan may have also been damaged by hitting the ice. It kept it's temperature beautifully though, all through the initial problem. I still love this fridge, and the tech said it's the first of this model he's had to attend. Just lucky, I guess!I'm very upset with the technician - he seemed to get it going again after replacing the mother board, but after he left, there was water all over the floor. I have top grade laminate, so it was ok, b... Read more
ut if I hadn't seen it for a few more hours... So I pulled the fridge out to sop up the water, but couldn't push it back, as the water kept spilling out if I pushed it. I called him and also left a text message, well before business hours ended - as I can't put anything in the fridge or access my kitchen drawers, seeing as I now can't move it without water spillage. Nothing, no answer, nothing. I have an empty fridge/freezer eating power, no way to access it, and no way to access my kitchen drawers in the island in front of it. Not happy! Just a call back would have been nice, but I did ask if there was a way to drain the compartment. Left me with a situation and no help.Similar opinion? Write a review on ieatwords.com.au!
Pleasantly Surprised!
Bought this unit 6 weeks ago and so far we are very happy with it. It seems to be working really well, is quiet, spacious inside and has great features. The only negative is, that our door handles do not align so we will seek a replacement from the Good Guys. We were told that the freezer handle would move down, which seemed odd but thought we would wait and see -it hasn't!!!!
1 comment
ELECTROLUX ..Westinghouse
Hi Keltoniann,
Zaida from Electrolux here.
Sorry to hear your handles are not aligning on your new WSE6900SA fridge and would love the opportunity to discuss this with you. If you wish to discuss this... Read more
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LyndaMelbourne
- 11 reviews
- 7 likes
- WSE6900SA (Stainless)
- Verified purchase
Awesome fridge easy to store everything with ease
Recent purchase less than a week old we are thrilled with the design.
Love the Led lights can see everything clearly. The crispers are fabulous as you really do need 2 of these.
Everything is kept lovely and cold and the wine rack is a bonus .
Fridge seals are perfect our doors grip well as they should :)
Freezer is amazing so happy we finally have the fridge we always wanted.
Haven’t found it noisy at all and the cabinet looks sleek & modern
So far very happy with our purchase.
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Questions & Answers
Wayne P.asked
Any one had the fridge start freezing food
No answers
Wayne P.asked
fridge is freezing up
mickellasked
just bought a new wse6900sa and while installing the door handles locked in the top of the handle on the door lug but the bottom 2 were not aligned properly, now the top is in but not the bottom 2, instructions say once locked in it cant be removed, just wondering if anyone has had the same issue and has a way of removing the handle?
No answers
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ELECTROLUX ..Westinghouse
Hi HQH,
We would really like to try to assist you. Thanks, RumanaRumana from Electrolux here.
We are sorry to read this review. If the issue you have raised is still not resolved at this time, can you please email me your contact details with ref 813687 at [email protected] attention Rumana.... Read more