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2 questions from our users
Not happy Kateasked
I have a brand new this model fridge delivered this morning. We waited 4 hours as instructed before turning on it has now been on for 6 hours and is not cold at all. Is there something I have missed to do.
3 answers
turn to page 18 of the manual it can be a bit tricky doing the setting I eventually got mine right on the mid setting 3 blue lights illuminate and stay on till you change to a colder setting. give me the old dial setting cold, mid and colder inside fridges any day much simpler than these Electronic controls. try putting a thermometer inside the fridge to test. I have had my fridge for 1 year and it is going really well. hope this helps a bit.
Hi Kate, I have checked the inside of my fridge with a thermometer and is a cool 2deg on mid setting. Cheers
ELECTROLUX ..Westinghouse
Hi Not Happy Kate,
Marina from Electrolux here.
If the issue you have raised with your new Westinghouse WTB4600 is still not resolved at this time, can you please email me your contact details at [email protected] attention Marina.
We would really like to try to assist you.
Thanks,
Marina
Nickasked
Hi, we bought a WTB4600WAR less than a month ago and for the past 2 days the deep freezer is not cooling at all to the point that my frozen goods are all melting, I have adjusted the temperature controls but no improvements.
Please Help.
7 answers
Hi there. The only advice i can suggest is to check and make sure that the air flow vents in the rear inside of the freezer box (there are four, almost one in each corner) don't have food pushed up against them, which of course would restrict vital airflow. Otherwise it may be a dealer assist problem. best of luck with that.
I would call the place of purchase and tell them your issues and take it in for an exchange. Im living with my fridge after experience this issue and defrosting the whole unit it now sounds like a motorbike in the kitchen for Pretty much half the day i lost the warranty so am stuck with it until i can sort it out i think we just bought a dodgy fridge Westinghouse never again
This fridge should be taken off the market in my opinion. The problems that you're having Nick with the freezer are similar to the problems I am having with the fridge. I have to keep my fridge at the coolest possible setting (coldest) to have it work properly otherwise it doesn't store my food at ideal temperature. I bought a fridge thermometer and this tells me it's at 4 degrees which I believe is good. The other day it went up to 10 degrees for some reason, then dropped back to 2 degrees but has finally settled to 4 degrees again. I say contact your place of purchase and Westinghouse. I had always thought Westinghouse was a good brand but now I have my doubts as I also have an oven by Westinghouse and that doesn't cook at the right temperature. All I say, is I will never buy Westinghouse in the future.
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