??!

Pros

  • Receive 60,000 Bonus Points if you apply by 15 October 2022 and spend $3,000 on eligible purchases in the first 90 days from card approval

  • Uncapped points earn rate

  • Complimentary Insurance covers, including Overseas Travel, Purchase Security and Transit Accident Insurance

Cons

  • $150 Annual Fee (additional $50 if you choose Velocity or Qantas)



  • 3% Foreign Transaction Fee

Reviews

3.3

41 reviews
5
(10)
4
(10)
3
(9)
2
(5)
1
(7)
  • Transparency
    3.9 (19)
  • Customer Service
    3.9 (18)
  • Rates and Fees
    3.2 (20)
  • Rewards
    3.8 (16)
  • Online Experience
    3.6 (19)
  • Card / Account Used For
    • Everyday Expenses (14)
    • Special Purchases (9)
    • Overseas/Travel (9)
    • Online Shopping (9)
  • Application Process
    4.1 (18)
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Faye harp

Faye harpGeelong, Victoria

  • 5 reviews
  • 1 like

Westpac credit cards

published

We do use it overseas but we stack it up with our own money so we're not slugged with huge fees but when rules change so do cashing in for flights etc.....
It used to be a great card at Westpac but it doesn't live up to the annual fees we pay

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJune 2002
Main Point of ContactBranch
Card / Account Used For
  • Everyday Expenses
  • Overseas/Travel
  • Special Purchases
See all answers
GarethG

GarethGSouth East Queensland, QLD

  • 2 reviews

Stay far far away from this product!!!

published

Final came to a point were I wanted to redeem some of my points. Now been over two weeks of waiting, customer support cant help at all and don't know what they doing, they cancel some cards and credit the points back to your account without notifying you. Support staff rude and unhelpful. Will definetly be moving to another Bank and product. Shocking shocking service. Now been told the cards will be dispatched after 10 weeks!!!!



Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateFebruary 2014
Card / Account Used For
  • Everyday Expenses
See all answers
Angus

AngusSydney, NSW

  • 5 reviews

Good sign up bonus

published

I signed up because there was a 60,000 Qantas Frequent Flyer if you met the required spend which I did. I did that and the points were delivered to my Qantas account within two weeks. Apart from that, it's just another credit card. I do like their feature where you can make a purchase and lock in a payment plan over defined period at a reduced interest rate.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJune 2018
Main Point of ContactOnline
Card / Account Used For
  • Everyday Expenses
See all answers
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Nay

NayGold Coast

  • 3 reviews
  • 4 likes

Not worth it at all.

published

Westpac Qantas Altitude Points 80,000 hasn't come through

published

Guys, Westpac got pathetic service when it comes to what they offer and what you receive.I am waiting for my 80,000 qantas point for the last 4 months and nothing has come through so far. I applied for card because there was an offer if you spend $5000 in first three months you will receive 80,000 qantas point, and I have spent $5000 in first two month. DO NOT APPLY FOR THIS WESTPAC ALTITUDE CARD. HORRIBLE SERVICE THEY PROVIDE. I called them 3 times but nothing has been happened so far.

Thanks,
Lucky
0402 662 619

Kathryn

KathrynSydney

Do not book travel through Westpac Altitude or their affiliate pinpoint travel

published
Lawrence

LawrenceSydney

  • 4 reviews

One of the most expensive cards in Australia

published

When I started banking with Westpac, I signed up for this card (got both a visa and amex, linked together). It was convenient and the rewards program seemed good.

Wish I had paid attention.

This card carries one of the highest interest rates AND annual fees in Australia. And those rewards? I put $100,000 through my card in the first year and was able to get a whopping $400 in statement credits (that's 0.4% cash back).

Definitely shop around - nearly every other major bank card is a better deal.

Balin54

Balin54Morwell

  • 6 reviews
  • 4 likes

Great Product from Westpac

published

Good product ! Good points with Amex and provisos to pay off within the 44 day period. it's a great so long as you can pay it off every month.
No prestige in having platinum, but unlike the normal red credit cards from Westpac you can confuse the colors when spending.
This card comes with a huge credit limit so you have to manage it wisely. If you use this card correctly it's great!

natural

naturalAU

  • 19 reviews
  • 1 like

Time for a better deal

published
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Althom

AlthomPerth, WA

  • 74 reviews
  • 15 likes

Not Worth It

published

Just got an offer in the post from Westpac. Give them back 28000 points and they'll credit $100 on my credit card. Given it cost me around $15000 to earn those 28000 points and they charged me $90 for the privelege of collecting those points I can only describe Altitude Rewards as a complete and utter rort.

Thomatbr

ThomatbrSydney, NSW

  • 51 reviews

terrible: reward points not given

published
1 comment
Thomatbr
Thomatbr
celltecaircon

celltecaircon

  • 3 reviews

Residual Interest

published
Parrington

ParringtonAlstonville

Their travel insurance is a rip off

published

Don't depend on the Westpac Travel Insurance when travelling overseas. It is no where near as comprehensive as it might seem. Everything is fine until you submit a claim then all the very fine print gets read back to you. Their insurance company claims to be 'Insurance' I would consider them to be rip offs. They are quite happy to take your annual $300 fee's and spend all your transactions through them. When it comes to making a claim and of course the mountains of receipts and proofs of every transaction no matter how comprehensive your submission is, becomes a nightmare. Beware.

The very fine print comes into play when making a insurance claim.

sam.ji1983

sam.ji1983AU

  • 15 reviews
  • 8 likes

Best reward, but not the perfect credit card.

published

Got the card with Home loan package with westpac.
to be frankly, this card is the best reward card in 4 big, (1.18% on amex, 0.59% on visa base on redeem a $100 Myer gift card.
44 days int free is under the average, means you have to pay out the balance
transaction date on the statement is not eqaul to the actual purchase date
expensive fee, high int rate.
feel little bit cheated of the upgrade from gold to platinuim with no phisical benefit but the colour of the cards.
reward better than others, two card for convience,
expensive fee, high int rate, int free days, transaction details

Excellent

published

Great card for high spenders who are weary of merchants not accepting Amex. Shine will come off a little in March when QFF no longer an option
Amex and mastercard - always have one accepted. The reward scheme is really good too, nice and flexible - though they are removing QFF in Mar 09
Price is high

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avikone

avikoneSYDNEY

  • 3 reviews
  • 1 like

Worth the $295 annual fee if you are a spender

published

We average $3-5K per month spend - in 2 years we accumulated enough pts to redeem $1100 worth of airfares.

I love that you can look and book your own domestic and international airfares - plus the fares are in real-time prices so they fluctuate in number of points required - just like airfares on websites.

You can also exchange points for accommodation and products but I find the best bang for your buck is booking airfares - the exchange value for other items like accommodation and products is not as good.
Very flexible to redeeem points - if not available on website you can ring them and they will price it in points for you
Only worth it if you are a big spender

Me_Myself_and_I

Me_Myself_and_IAU

  • 17 reviews
  • 1 like

OK

published

The card is convient to use and widely acceptable. The rewards programme is good with three points for every dollar spent on the American Express. The draw back is Westpac offering increased credit limits regularily which could be a problem if you accepted these limit increases. The annual fee is excessive and believe that this could be reduced considerable dependant upon how much you use the cards. Overall, the cards work just like everyones else, just provides a good rewards programme.
I had this card for ten years and found it very easy to use with the rewards programme generous.
Westpac offering credt limit increases to absurd levels, over $50,000. The annual fee for having a Platinum Mastercard and American Express card.

cirdan522000

cirdan522000

  • 2 reviews

OK

published

You need to spend big to accumulate a lot of points and you need a lot of points to
get most of the products on their list.In other words, you need to be a big spender to make it worth the cost.
The card looks expensive ;-))
Expensive unless you use it a lot on big purchases.
A lot of retailers put a surcharge on the use Amex cards which you need to use to get the most points.

bevk23

bevk23

  • 31 reviews
  • 8 likes

Good

published

We've had this card a couple of years now and are generally pleased with it. We used to just have a Gold American Express, but decided to switch over to this one because we could get both Mastercard and Amex in one. Also, the fact that we get 3 points per dollar for using Amex is also a bonus. We have accumulated a huge amount of points and regularly cash them in for things such as movie tickets and gadgets.
Get the benefits of Amex and Mastercard in one
Nothing I can think of, except the annual fee of $295 is probably a bit high

Good

published

Have always found the customer service to be great. The flexibility of being able to transfer your points to frequent flyer points is a feature.
Gives me American Express and MasterCard - so I get to choose
Like most credit cards fees are excessive if you happen to go overlimit.

Page 2 of 3
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Questions & Answers

pedro

pedroasked

Altitude Platinum

am using westpac altitude platinum credit card complimentary travel insurance going to usa and columbia in july 2016 have read all the fine print i think and on reading smartraveller they suggest you get in writing confirmation that you are covered etc ring westpac get put through to the phillipines and no they will not give it to you in writing same line as long as you met the conditions in the policy you are automatically covered any thought ????

2 answers
Althom
Althom

Wouldn't trust anything they say if they won't give it to you in writing. Go into a branch and ask there. If you still don't get a straight answer contact a Travel Insurance Specialist.

natural
natural

I used to have a Westpac Gold Card and a "Gold Overseas Travel Insurance" policy came with it. The "conditions of use" booklet had a table of benefits and this certainly provided all the relevant details you need. I would expect you could pick up a copy of the "conditions of use" booklet from your nearest Westpac branch. It may be called a "product disclosure statement" these days but if Westpac says its offering free travel insurance with your card then printed details of that insurance should be readily available.

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