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Reviews

3.9

163 reviews
5
(103)
4
(10)
3
(6)
2
(11)
1
(33)
  • Product Quality
    4.8 (49)
  • Return Claim MadeYes (1) · No (71)
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Very Happy

published

Recently went looking for new car. Came across Westside auto. We found the car we were looking for! Good condition, low klms. Anthony was very honest and upfront! We are very happy with the vehicle we purchased. The family love it, well be returning to Westside auto
Rob and Kellie

Product Quality
Return Claim MadeNo
1 comment
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Thank you for the great review Rob & Kellie! It was a pleasure, we hope you enjoy your new Kluger :)

Maria and Gary

Maria and GaryGoldfields, WA

Happy with the car

published

My husband and l decided to get a car for our son, Anthony is very helpful, accomodating and professional. He has good customer service making a smooth transaction. We love to deal with Westside auto.



Product Quality
Return Claim MadeNo
Dale

DaleWheatbelt, WA

Cannot fault Westside Auto ! Absolutely thrilled with my new car,Gavin is friendly & professional .thx Dale

published

I have no hesitation in recommending Gavin & David,both so helpful over phone,not at all pushy.
A great experience all round,with such a amazing selection of cars to choose from.
Many Thx Dale

Product Quality
Return Claim MadeNo
1 comment
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Thank you for the review Dale, enjoy your new wheels.

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Engine failed a few months after purchase

published

Bought a complete lemon, 8 months waiting for a fix and still no resolution in sight. Complete disaster. Would not recommend, watch out. No car for 8 months & lost best part of $50k.

Cat M.

Cat M.

  • 2 reviews

Overall great experience

published

The process of trading my car and buying a new car was excellent. The sales people are very nice and made it feel like it wasn't just about the sale. I'm truly happy with my purchase and experience with Westside Auto.

Product Quality
Return Claim MadeNo
1 comment
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Thank you for the 5 stars Cat, enjoy your new wheels :)

Rosies soap box cafe

Rosies soap box cafePerth, WA

  • 2 reviews
  • 1 like

The place to go for the deal used cars

published

New to Perth / needed a Ute / searched online arrived at Westside auto; extremely professional seamless service and choice of cars; very efficient ; 2 days later with finance sorted drove out in a well priced Ute ! Tom was professional and always waiting for me with vehicle ready to be viewed or picked up. Ill return when I want to replace my main car; tks guys highly recommend this group for any Car.

Product Quality
Return Claim MadeNo
1 comment
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Thank you for the review Rosie, we hope to see you again in the future.

West side auto

published

A great car from west side auto picked up today great service and would recommend Adam Taylor great salesman, friendly office staff, very efficient company and professional staff first time buyer from west side auto great prices

Return Claim MadeNo
1 comment
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Thank you for the review Goose, enjoy your new car!

Great service Westside

published

Thanks Westside. Efficient, friendly, honest and fair is my opinion of your dealership. Great finance assistance and well offered range of additional after sales protective options. My wife ant I were impressed with the professionalism and friendly way Stacy and Sean managed our purchase.
John

Product Quality
Return Claim MadeNo
Tony

Tony

  • 3 reviews

A satisfying experience!

published

I would recommend Westside auto when buying good quality vehicles . They have a diverse range of vehicles to choose from and business is very professional. Thanks guys for a great buying experience!

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Kerrie

KerrieMid West, WA

Love my new car!

published

Bought my Nissan Qashqai with the help of Adam, Gordon & Matt. Great customer service from start to finish, drove car away same day! We will definitely us Westside Auto again!

Product Quality
Return Claim MadeNo

Very Happy

published

Went in just to have a look, after my daughter bought a car there. Frank Hough I could not recommend more highly, not at all pushy, incredibly helpful and knowledgeable and not put off by the fact I was working with a low budget. Have ended up with a fantastic car, love it. Thanks for what was generally a great experience from start to finish.

Return Claim MadeNo

Great customer service

published

On 18 September 2022 we had occasion to take in to Westside Auto the car I had recently bought from them as there was some concern about one of the tyres.

We are very satisfied with the level of expertise and help we received from everyone we met, and most especially with Wayne, the Warranty Manager, whose professionalism and courtesy couldn't be faulted. Thank you, Wayne.

Return Claim MadeNo

Excellent service Morgan Hasse

published

Prompt and efficient service in line with appointment made with the Sales representative. Clear and to the point discussion. Friendly and customer focused. Honest vehicle pricing in respect of the market and WA competition for the same model vehicle.

Product Quality
Return Claim MadeNo
1 comment
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Thank you for the great review Al! Enjoy your new wheels.

Keep your money. They will rip you off

published

Would not give a quote without a deposit then when I didn't go through with the sale refused to give back deposit 12 months later still waiting. Worst company ever

1 comment
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

They treat customer bad. When they txt each other they refer me [censored word removed]!!

published

Raciest, Rude, unkind. My experience with them was very unprofessional and shame.

He called customer [censored word removed] !

I was asking him to provide me valuation for my car for trade in. And he asked me to bring my car to do inspection which I did 2weeks ago. So I told him I did

He said he gonna check with his colleague and he refer me [censored word removed] ! I could not tell him how disappointed I am but I could not forget what he called me and I’m a potential buyer and a customer !

Return Claim MadeNo
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Perfect service by Adam Leighton

published

Thank you to Adam Leighton and team at Westside autos for the terrific service getting the Ferrari Mondial shipped from WA To Queensland.
Adam took care of everything and was Excellent service

Product Quality
Return Claim MadeNo
1 comment
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Thank you for taking the time to review us Peter. We appreciate your business and support. Enjoy driving your lovely Ferrari Mondial....we are a little jealous :)

Peter C.

Peter C.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Beware!

published

I flew from Melbourne to check out a 2013 Mercedes Sprinter bus LWB 4x4, which are pretty rare. They knew I was coming but had not prepared it other than the outside which looked good. As soon as it was moving there was an obvious noise from the front suspension. Water damage to the roof interior, didn't look too serious, got it home to find extensive rust in the roof which had been cosmetically covered up, but roof was still leaking. Big repair job ahead. No warranty, too far to take it back if there was one. Not at all happy!

Product Quality
Return Claim MadeNo
Beverley M.

Beverley M.Perth, WA

Wouldn’t recommend

published

The sales guy was ok but when the sales manager got involved, I found him rude and arrogant. Maybe it was because I was a woman there on my own and he assumed I didn’t know what I what I was talking about.

Return Claim MadeNo
2 comments
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Hi Beverley, the owner of Westside Auto Wholesale has tried contacting you and left multiple messages with no response.
Are you able to advise a suitable time and number to call you on today?
Thank you.

Beverley M.
Beverley M.

Someone rang me on Monday and I spoke to him and explained the situation- don’t remember the name but the number was 0861450012 so there’s no need for me to speak with anyone else

J Z

J ZSydney, NSW

  • 3 reviews

Best range and pricing

published

Managed to find an amazing Range Rover Evoque SD4 Dynamic in MANUAL!

The price and condition are excellent, and I didn't have a single issue driving it all the way from Perth to Sydney.

Wonderful experience with Daniel and the girls sorting it all out.

Product Quality
Return Claim MadeNo
1 comment
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Thank you for taking to time to review us JZ. I have passed on your kind words to Daniel & the admin team.

Dan

Dan Mid West, WA

Fantastic!!

published

Absolutely fantastic way to buy and trade your car. We had a very pleasant time dealing with Warren, who was not pushy and we felt he got us a really good trade in price. If we are ever in the market for a car again, we will be making this our starting place!

Product Quality
Return Claim MadeNo
1 comment
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Warren is great isn't he! Thank you for your business and review Dan, we look forward to seeing you again in the future.

Page 2 of 9
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Questions & Answers

Wes

Wesasked

What Warranty do you receive for a vehicle over 40K

1 answer
White
White

The standard 3 months or 5000 km warranty.
This is for cars less than 10 years and less than 150000 km
You can google this question!

Nicholas

Nicholasasked

Can I place an order for a particular car and you let me know when/if one arrives that meets my wishes?

1 answer
Westside Auto Wholesale
Westside A.Westside Auto Wholesale

Hi Nicholas, Yes our Sales-team can track particular vehicles on your behalf, however, it is always recommended to keep your eye on our website as a backup. You can email the vehicle details to [email protected]
Thank you.

Sean England

Sean Englandasked

Is it true Westside autos sell cars all other car yards can't get rid of. Just heard a lot of complaints and what's with this no haggling. That alone is a put off.

2 answers
Pramod Bhogadi
Pramod Bhogadi

Not sure about the first comment but the second one yes no bargaining.

Luke During
Luke During

I would say Yes and No, they do probably buy vehicles that have been sitting at other dealers for an extended amount of time, but they also sell trade in's and purchased vehicles as well... They do have some decent vehicles that would sell to the right buyers, so i cant say all there vehicles are ones that have been sitting for a while / cant get rid of.

The second part is true though, personal experience, no chance of haggling / bargaining because they always say "We sell at competitive prices" then you find one cheaper and they are still not interested.... Big headed.. Definitely

To be quite honest, the **** experience i have had there leaves a sour experience.....i would stay away, they are generally TOO BIG, and dont give a damn about people... they know people will keep coming in, regardless of what the reviews say....it still doesnt change that they have extremely POOR people skills.

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