Had a chat with Raj and on the very first interaction he was ready to help and find a solution to my problem. He went out of the way to get the best for me and understand the importance of the matter and the problem being face by me. Highly recommend Raj and is a asset to Whelan Property.

Chris Whelan promptly responded to my emails and with his team resolved the matter instantly. Effective communication helpful and respectful
Would recommend and be happy for them to manage my property

Through my property manager, Linh Toal of Kho and Lee, I requested certificates of currency for my mortgage refinancing. Both Chris and Jordon responded swiftly to my request within an hour! Excellent teamwork and service and highly recommended.

Whelan were an absolutely disastrous strata manager. Our complex had a non-compliant fire exit for over two months as Whelan neglected as strata managers to make extremely simple repairs. The strata manager lied repeatedly about when action was to be taken. We complained also about a broken front door to our complex in February - we finally received a response in April and were told a new door was 'on order' - in September it has still not been fixed and strata manager ceased to respond to emails. Meanwhile our building remains completely unsecure and drug dealers are attracted to the building because management allows garbage to pile up on the property and takes no action against the residents dumping their garbage on common property.

Our Strata has been using Whelan Property Group for the past three years. When their contract was up for renewal, recently, there was no discussion of moving. My wife who is also on another Strata wishes they were being looked after by Whelan Property Group. Not sure about the review by COMPLETE INEPTITUDE our Strata finds the complete opposite.

Highly Recommended.

Raj is a very approachable manager and has always proactively attended to any issue raised.

He is thoroughly professional, courteous and has great knowledge in all strata related matters.

I would highly recommend him to any other business.

and we have had several. Our needs are non-standard and are met consistently. The few major issues that have arisen have been resolved in a timely fashion, once or twice directly by the most senior management. The accounting reporting functions and invoice processing system available to a treasurer are excellent.

Chris has been very helpful and responsive for answering all strata related questions. If you are considering switching strata manager, you should obtain a quote from Whelan Property Group for the tendering process.

extremely productive strata meeting, great input all round. Greatly appreciated the tenacity of the lady leading the meeting and i am very satisfied with the impressive service shown. Thanks looking forward to the next meeting.

The strata manager was very responsible when they were one of the tender.
After elected as a strata manager, very slow.. no reply, not getting a message .. such a major delays in all issues..
asked for the reason for the delays, still no answer for a month..

Disappointed with lack of reaction. Do not recommend this property management group.
Very slow to act of important issues. And difficult to communicate with.

Whelan's provide all the services required to manage our multi-storey apartment complex. Their staff are competent, professional and always available.

Great team who are always helpful and professional in their services despite dealing with difficult issues. Open and transparent with customers and stakeholders.

Having dealt with many different strata managers over the past thirty years, it is my opinion that Whelan Property Group is professional, knowledgeable and responsive to the requirements of its clients. Questions involving the Owners Corporation are promptly addressed and practical solutions offered. I will be happy to recommend them to others who may require strata managerial services. The service they perform is efficient, courteous and professional.

I own a few properties and communicate with 3 different strata organisations; Whelan are by far the most professional and efficient. I would highly recommend switching to Whelan at your AGM if you are unhappy with your current provider.

Whelan PG has looked after the strata of our apartments for well over 10 years. Any communication I have needed to have with them has always been responded to promptly, professionally and efficiently. Their representation at strata meetings is always proficient.

Have always had good service, accurate agenda and minutes from Whelan. Happy with having them as our strata providers for our building

Knowledgeable staff, took the stress to help to resolve Owner’s Corp issues with costs due to water leak effecting my ceiling. thx

Chris and all the staff at Whelan Property Group are helpful, courtious and efficient in dealing with any enquirers regarding our properties at The Goldsbrough