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Reviews

3.8

14 reviews
5
(7)
4
(3)
3
(0)
2
(2)
1
(2)
  • Build Quality
    3.5 (2)
  • Value for Money
    4.5 (2)
  • Ease of Use
    5.0 (2)
  • Cleaning & Maintenance
    5.0 (2)
  • Noise Level
    5.0 (2)
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Michelle Hogan

Michelle HoganSouth East Queensland, QLD

  • Verified purchase

Awesome Microwave! Wouldn't use anything else!

published

This is a great model and a massive improvement from my previous microwave.
Very quiet and works efficiently. Food is always cooked perfectly with this new and improved microwave. Best upgrade and would highly recommend!



Purchased in April 2021 at Harvey Norman for A$760.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
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The reviewer stated that an incentive was offered for this review

Ellie

EllieAU

  • 5 reviews
  • Verified purchase

Very quiet and powerfull

published

This microwave is a real improvement from previous models. Very quiet and efficient. Crisp always comes out perfectly. We upgraded because previous whirlpool door started coming apart, unfortunately this model has not fixed the design and glass may separate again. Hopefully it is built stronger.



Purchased in January 2021 at Appliances Online.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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Chook

ChookHamilton

Broken on 2 occasion

published

The first Whirlpool we bought was about 15 years ago. It lasted for 12 years. We purchase the JQ280 in 2016 within 2 years it crashed and could not be repaired. It was replaced early this year. Today it crashed again with flash of light and terrible sound. The shop is taking it away and will give us our money back.

Date PurchasedFeb 2018
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Sandy2011

Sandy2011South East Queensland, QLD

  • 3 reviews
  • Verified purchase

I would never be without one.

published

This is my third Whirlpool Crisper Microwave oven. Absolutely love it. You can cook just about anything in it.
Is so handy to cook frozen food that needs to be crispy. Saves so much time and electricity. Would highly recommend to busy families and also single households who just need to cook small amounts quickly at a time.

Date PurchasedJan 2018
Blackberry user

Blackberry userTownsville

  • 12 reviews

A tried and tested convection microwave - well worth the price if it lasts as long as my old one did

published
Date PurchasedNov 2017
Dave

DaveSydney

  • 21 reviews

Pretty good

published

I have been using this for around 6 months now and seems pretty good and 6 sense works good as well.This crisping tray non stick can get scratched easy so try not to cut things in ot IE pizza etc.Make sure you leave plenty of room around this as it can get quite hot on the convection side of things.

Date PurchasedApr 2017
Orvis

OrvisSydney

  • 20 reviews
  • 17 likes

Guess Whose Mum Doesn't Have a Whirlpool?

published

Whirlpool were once a very reliable American made appliance. Now they are made in China and assembled with LG components. Ours broke down after just 1 year. The microwave looks nice and has many features but they seem to be cutting corners with the electronics inside. Very disappointing given it was not a cheap no name brand.

Date PurchasedSep 2016
Joanna R

Joanna RSouth Australia

  • 17 reviews

This is great, very versatile

published
Date PurchasedJun 2017
Val S

Val S

  • 9 reviews
  • 8 likes
  • Verified purchase

Whirlpool JQ280IX

published
Date PurchasedFeb 2017
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Very disappointed

published

Was looking forward to finally getting hold of a whirlpool crisp and grill- hard to come by so found one on eBay that had been "used once".
Don't know if they had the same problem as me, but on the crisp function flames were visible inside coming from the top element. Immediately turned off the power and the flames continued. When I opened the door black smoke poured out. I'm still able to use the microwave function but not sure if the unit is damaged and in time will get worse. After 1 week looking for a replacement already.

Date PurchasedDec 2016

Whirlpool JQ280 inferior to previous 12yr old model

published
Virginia

Virginia

  • 2 reviews
  • 2 likes

Cheap great cooking. by a whirlpool microwave crisp grill.

published

Please do not discontinue your Whirlpool Microwave crisp grill as it is the best microwave on the market I have had 2 of them and my dad has had two of them they cook everything with amazing results from crispy chips to Bacon, roast lamb, vegetables. custards, cakes, and crispy pastry for a tiny power cost.

Paul J

Paul Jcranbourne

  • 16 reviews
  • 18 likes

My favourite new toy in the kitchen! Love it!

published
hectic77

hectic77Victoria

Good but not great.

published

Recently bought this over the smaller GT286 IX, due to its larger capacity and power options.
What's wrong with it, you may ask?
Firstly the microwave slides off my granite bench top if I don't keep one hand to hold the microwave and the other to open the door.
Secondly, the microwave continues to cook after the timer is lapsed. I find this be a big nuisance. Two simple things Whirlpool got wrong in my opinion. Otherwise, it's a great convention Microwave.

1 comment
hectic77
hectic77

Questions & Answers

John S.

John S.asked

1. A reviewer said the clock is not accurate and loses 15 minutes a week. Is this true?

2. If you leave the door open, does the internal lamp turn itself off automatically after a few minutes? Alternatively, can it be manually turned off by pressing a button (eg. Stop) while the door is open.

2 answers
Whirlpool
Anthony F.Whirlpool

Hi John,
1. The clock is accurate.
2. The light goes off after about 15 minutes. There is no button to turn it off manually.
Regards

John S.
John S.

Hi Anthony,

Thanks for the quick reply.

I was about to take your word for it and purchase the unit from Appliances Online, but just now saw a second review on their website also claiming that "the clock lost 16 minutes in a period of only 10 days" (source: https://www.appliancesonline.com.au/product/whirlpool-crisp-n-grill-microwave-jq280ix, user name: RunQuick, review posted 2018-10-11).

Possible explanations:

1. The above reviewer is the same disgruntled customer who wrote the review here on ieatwords. Although this seems less likely from my point of view as the reviews are spaced 2 years apart and are written under different names.

2. There is a small number of units in the wild which have inaccurate clocks. Perhaps the manufacturer switched to a different supplier for the quartz crystal oscillator, or started using a slightly different chipset with a slightly different processor but didn't update the firmware to take into account the change in tick rate of the new processor.

Hari S.

Hari S.asked

how do I replace the light bulb, can't find access anywhere?

2 answers
John S.
John S.

I've never seen a microwave which has a lamp that is designed to be replaced by the user. It's always behind the metal chassis, deliberately designed so the user cannot get access to it. Boggles the mind. This kind of thoughtless engineering is on par with Samsung's opaque front window and Westinghouse's undefeatable power saving mode. Though I am certain you can access the lamp by removing the outer casing, but that would almost certainly void warranty. If it's under warranty, have them do it, else you'll have to do it yourself. To avoid electrocution, unplug the microwave for 24 hours, and/or wear rubber gloves, and avoid touching any capacitors.

Whirlpool
Anthony F.Whirlpool

Hi Hari,
For replacement bulbs and details on how to replace them, it would be best to give Arisit Technical Support a call on 1300 762 219.
Regards

Kerry S.

Kerry S.asked

Does anybody know if I can buy a new metal tray for the whirlpool JQ28OIX?

No answers

Get an answer from our members and Whirlpool representatives

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