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MelissaGreater Melbourne (Metropolitan), VIC
I am a regular shopper and they run their business reasonable here
I already been here a few times over the years as I believe they have a great range of furniture with such a bargain. As a regular customer Josephine always look after me very well and I have nothing to complaint about their services or the products. Sometimes delivery takes time if they don't have furniture in stock, but otherwise so far so good.
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Allan MenechGreater Melbourne (Outer), VIC
Garden Shed 1.75 x 0.9m
Very helpful & knowledgeable staff, plus quite friendly
Purchased item: Garden Shed 1.75 x 0.9m in Grey
Delivered to our house, quick and fast.
Intend to buy again from them? Well... will think about it as they sell some pool covers.
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Deb MiniMid North Coast, NSW
Just arrived-Can't wait to use it!!!
I recently purchased a mini stepper exercise machine from Wholesale Direct. I love how handy this could be, small enough to carry from room to room and big enough for my little daily exercise routine. Transaction was easy and the delivery happened within a reasonable time frame. I am happy with the result.
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Danielle RGreater Melbourne (Inner), VIC
What a pretty furniture I've got.
I bought the La Joie French provincial style console tale for my foyer. The natural oak pattern is stunning and it is made of solid wood (not the MDF, cheap board style). Love their products! and good quality with reasonable price.
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G FarmerSouth East Queensland, QLD
Hampton’s style round extendable table with 6 chairs
Delivery was excellent and that’s where it stopped. Table legs had to be assembled, white legs had marks on them (not light dust marks, more like scuffs) that I had to rub with jif to get off. Missing some washers to assemble legs so had to go to hardware store to complete the job. Chairs are the biggest disappointment. They look like very cheap replicas with fabric edges around backs of chairs simply glued (coming up in parts). My advice is to stick to good old Aussie made products even though it might cost more.
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F. ByunSydney, NSW
Good Shed with Good Price
I bought a small 1.7m x 0.9m shed from Wholesales Direct. The staff I spoke with were very friendly and informative. Also the shed has been delivered in 2 days to Sydney which was very impressive in time wise.
Again, upon installation of the shed, there was no trouble or hassles it was very easy, straight forward construction. I intend to buy some more products from them again.
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Fantastic arrange of products! Must check their webpage!!!!
Been here a few times and purchased some great outdoor furniture. Staff are polite, helpful and knowledgeable. Thank you Josephine for the wonderful service you provided on our last visit. AST range of products but suggest that you check out all items on the website as not everything is held in the warehouse. All items we have bought her have been excellent and at a reasonable price. Looking forward to our next purchase here
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CindyGreater Melbourne (Metropolitan), VIC
Love the Table and the Service
I am so happy with that Hamptons Round Trestle Dining Table which I purchased last month. It looks so durable and classic is exactly what I wanted. Great price, delivery was quick. Highly recommended
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Andrew L.Sydney, NSW
Absolute rubbish
I have been installing garden sheds for over 15yrs in recent years I have installed most of the imported sheds (Pinnacle, Global, Giant etc) they are all rubbish, but I have just installed a Rocco 4.3 x 1.74m shed from Wholesales Direct and discovered a new low - appalling instructions, missing parts, wrong parts, paper thin material, just rubbish, if the doors remain on more than a year I'll be surprised next time it rains it will leak like a sieve, and hail or a branch will rip through it. A complete waste of money, I will never touch one aga...Read more
in. In the last 10 years I have seen 4 Australian manufacturers of quality sheds close because of cheap imported low quality rubbish, if this continues we will have no choice to purchase quality and this is not confined to sheds! The 2 Australian shed manufacturers who also compete with these online imports are also racing to the bottom to see which one can match the pathetic quality of the imports. If you are needing a shed bigger than 2 x 3m do not buy one that comes in a cardboard box, it has been broken down into minimal components to fit in the box/es and uses the thinnest material to reduce weight for shipping. Good luck dealing with the companies when you want your money back (reading some of the reviews suggests Wholesales Direct's quality is as bad as the products they sell). If you can, deal with a local shed manufacturer who will deliver a strong, long lasting, panel form shed which will be easy to install and still be water proof and usable long after the cost is forgotten.Similar opinion? Write a review on ieatwords.com.au!
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John PSouth East Queensland, QLD
- 2 reviews
Hampton Style Wall Unit Buffet
The unit took several weeks longer to be delivered than was originally stated.
The unit had multiple small faults that I have been unsuccessful in fixing myself. They have offered suggestions only on how to fix their mistakes but offered no monetary compensation to allow me to pay someone to do this for me.
The after sales service is absolutely appalling and I wouldn't ever recommend this company.
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Customer Service - Farcical - Zero stars
Customer Service Farcical
A recent purchase of a shed was found to be missing parts. Sorry, but if you don't conduct an inventory within 48 hours of receiving the shed, then you are on your own. One would have thought that the company would take every effort to ensure that they actually delivered what they said that were selling to you. i.e. you buy a car but is only has three wheels when you get it delivered? I purchased the shed, they then want charge me more money for the delivery of the missing parts, the parts that they failed to include ...Read more
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diamonddoor275Greater Melbourne (Inner), VIC
Absolutely LOVE my NEW SOFA!
The staff at their Dandenong warehouse were very friendly and from the moment I ordered their amazing customer service really blew me away. Now my lounge look perfect with their French provincial sofa and I intend to go back to get some more from them to finish our bed rooms.
Thanks guys! very impressed with quality of the product and with your service!!
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SomaiGreater Melbourne (Inner), VIC
Good shed, fast delivery
Very fast delivery and shed was easy to put up as well. The four phone calls we made always answered within the first 3 rings. Price was the deciding factor and these guys where cheaper than all the other locations we looked at before
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PhoenyxSouth East Queensland, QLD
SCAM ARTISTS - BEWARE - 0 stars!
Feedback on [name removed]. + REFUND
Rang to speak about a shed.
[name removed] didn't listen to me from the start. I wanted to combine to accounts (separate banks + cash) to get enough money to pay for the shed in one lump sum. This would realistically take 5 to 7 days to clear. This is what I explained to her 3 times, until I thought she understood.
The very next day, she rang and said that the payment hadn't been made to her and the removalist was going to be in the factory to pick up the shed that afternoon.
I explained again, that the two bank and cash consolidation would still take 5 to 7 days.
...Read more
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JonSouthwest, VIC
Flimsy shed
I bought a shed 4.3 x 3.6 x 2.3 from these guys and it is rubbish, it is not even the right size being 200mm narrower than advertised! The material is extremely flimsy the holes don't line up and panels were damaged on arrival, I am an engineer by trade and even I found it difficult to put up, and now it is up the doors are so flimsy I will have to reinforce them.
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They kept my money but didn’t supply the goods
I ordered a chest of drawers in May 2022. I have not received the goods and despite several emails there has been no response. No refund either and as I am confined to a wheelchair $499 is a lot of money to lose
Find another (ethical) company
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- Verified customer
I question their customer service
I bought something off this mob, not a cheap thing but reasonably expensive, and when I found they had misrepresented their product on their web site, and when I tried to get customer satisfaction, it was like talking to deaf ears. I'm not a child and don't want to be treated like an idiot either.
I seriously suggest the staff including management take a course in customer service and how to tell the truth.
My advise, if you want to buy anything from this crowd, then look for an alternative supplier. They're a bunch of misfits in a serious buying world where to some people every dollar counts
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Dan
- 3 reviews
- Verified customer
Company has problems with telling the truth
I'm disappointed with the level of business acumen from the management and staff, I had a serious issue with a purchase and no one was willing to make a compromise to settle the dispute.
I'll cancel my wish list and shop elsewhere
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Jack ChaboisseauBONDI
An unacceptable return policy !.....
Dear Sir,
I totally agree that the product must be returned back in unused, undamaged resealable condition and in original packaging and the cost of returning should be the returner's responsibility.
However, on top of this, you are demanding a whopping 25 % restocking fee ..... Really, what is next?
A 25% restocking fee.....? when you are selling a product which is flimsy and less than practical in another word your return policy is a profit making machine, as you are charging 25% to put back a product on the shelf.
A very dissatisfied customer.
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masSouth East Queensland, QLD
- 2 reviews
- 1 like
Bogus Shed
Got in contact with a staff member for a shed had not decided yet that particuler staff rang me everyday until i gave up and put a deposit on a shed $200 at the time she did not explain that without a form 22 i would need engeeniring certificate cost over 2000 to certify because their shed are not made to Australian standard she praised the shed and said it was a good price she did not tell me before i bought the shed that if i cancel i would loose my deposit what a bogus company trying to get deposit back staff are not very friendly hope that this company get close down becareful when dealing with them you might think you are getting a bargain when the goods are of poor quality and not up to australian standard
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Questions & Answers
Lewasked
Don't understand shipping, I put in my postcode and its cheaper to send to Sydney from Vic, then from the Sydney warehouse
No answers
Caffe Witchh S.asked
We order from your company 8 per and 8 lcd tv, we pay everything but you dont send us our goods, where is the problem because the guy who text with me say that your company dont send me my
Goods even I pay 2700e for that. Can you fix this problem or I must go to police, USA ambasady, Accc and my bank. I just want
business with you, but after 49 days even we pay, I got nothing...I expect answer
No answers
BRENDA HUSSEYasked
We are in bundaberg queensland and want a quote on a shed 7x9x2.4 with a entry double door,2 windows and 2 roller doors also if you can tell us what zone rating also please. Also some info on concrete slab thank you.
No answers
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