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Reviews

4.2

288 reviews
5
(194)
4
(43)
3
(4)
2
(4)
1
(43)
  • Customer Service
    4.7 (25)
  • Timeliness
    4.8 (25)
  • Job Satisfaction
    4.8 (23)
  • Rates and Fees
    4.1 (24)
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Reviewer Photos & Videos

Leaking Taps/Replace Fan Switch

published

Nicholas - Electrician extremely polite and happy to wait while I dealt with my daughter fixed the fan switch with no problems. Zac was also very polite explained the problem with the leaking shower how the current taps were incorrect and needed replacing. Zac also explained the problem with the kitchen sink unfortunately we could not go ahead with this at this point in time due to costs. Would happily use them again.

Tony W.

Tony W.Sydney, NSW

Excellent Plumber

published

Jack did a very good job, on time and very polite. Explain the reason of leaking and the parts need to be replaced. It is very nice to fix the leaking problem permanently!



Legendsmith

LegendsmithSydney, NSW

  • 2 reviews
  • 1 like

Top Plumber

published

Brebdan from Wilco plumbing arrived on time, very polite, fixed the sink and taps and left everything tidy. Very happy with the service. Always been happy with this company - wOuld use this plumber again

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Frustrated

FrustratedSydney, NSW

  • 2 reviews

no more blockage

published

Brendan was polite and professional. he did the job quickly and thoroughly and advised why the problem came about in the first place and how to avoid it in the future. thank you

Jack - Changing my Taps

published

Jack did a very efficient and effective job
He was polite and worked very well & in an efficient manner

He arrived on time and completed the job in an efficient manner
He explained what was required in a clear and effective way

  • Verified customer

No more drips

published

Brendan was polite and thorough. The leaks under the kitchen sink and the dripping spout in the laundry have been fixed and working fine. I am happy with the new lever taps that Brendan fitted in the laundry.

Keith S.

Keith S.Sydney, NSW

On Time First Time

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I needed a Kitchen Faucet changed ASAP. I rang Wilco and made an appointment for next day. Plumber was on time and done within 20 minutes. All fixed. Would use them again, no worries.

Kanthi Irysh.

Kanthi Irysh.Sydney, NSW

Very pleased with the work done. Thank you.

published

Thank you for sending such an obliging, pleasant & a respectful young man as Daniel. The hot water tank was installed on the same day. He explained about the old tank & pieces of advice given about why we need a new tank was really good. Happy with the outcome.

The taps are no longer dripping

published

Josh and Jack were on time and helpful. I think instead of ringing for this review, it would be better if you waited a week in case there is a problem

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Great Service - Happy Customer

published

Blocked main stormwater drain, Matt explained the process,checked with the camera, used the blaster
to remove the blockage, ensured it was completely clear, and the problem was solved. Rained heavily the next day, all good.
Fantastic professional quick service.

Tony Kellyville NSW

Tony Kellyville NSWKellyville

  • 4 reviews

Glad to have a good plumber !!!

published

Always tentative to call a plumber but I had a small disaster in my kitchen which Wilco acwcommodated same day service to get fixed. Talk about impressed. I was pleasantly surprised with their service and their effort to help me. I have already recommended Wilco to my friends. Chad performed the work and was thorough and proficient. Turned a poorly performed job by another contractor into a professional job. Will always use these guys from now on as have great confidence in their plumbing ability. Fair price, all explained. Very happy client !!!!! Tony

Brendan

BrendanSydney, NSW

  • 2 reviews

Happy customer

published

Very pleased with Brendon’s professional approach, he discussed everything that was being done and we were kept well informed. A good advertisement for the company. Thank you for your prompt support.

Reline the Sewer pipe

published

The sewer had tree roots blocking the pipe. A check with the camera confirmed this and a water blaster got these out. Over the long weekend I thought about the quote to dig up two areas of paving and decided to proceed and on the following Tuesday two plumbers arrived and started digging. The tree root problem was sorted and the paving was relaid. A very satisfactory solution! The tradesmen did a wonderful job and I am very happy with their thorough approach and future guarantee.

This company does not follow through on what they promise.

published

This company promised same day service as I did not have hot water. After I waited all day, on my ringing them, they advised they could not come that day. They obviously cannot keep the promise of same day service.

  • Verified customer

Very professional and good communications

published

He arrived shortly after I made the call. He was very friendly and knowledgable.

After looked into the toilet, he explained to me on the issue and the options to fix it.

He needed to travel far to get the new toilet and install it the next day. He kept me informed and call me 30 mins before he arrived for installation.

The installation went well. Everything was cleaned up before he left.

I am very pleased with the service.

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Natalia

NataliaMelbourne

Great service!

published

Friendly service over the phone and an extremely helpful & thorough plumber, who explained everything very well and went over and above to clear our blocked pipes and identify the cause of the blockage. Will definitely use them again.

Good old fashioned service with a smile.

published

Thank you Jason for trouble shooting and solving our gas plumbing problem today. Your manner and professionalism were very much appreciated, saving us continued concern and money.

Glass in topsoil

published

Broken promises, incomplete job and poor quality topsoil that included broken tiles and glass. Avoid, avoid. Failed to keep appointments. Protruding pipe in gutter. Worst experience ever.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services

Job well done!!

published

The job involved re-lining a section of some 5 meters re-lining and digging of a section of vertical shaft. this was all done in one day, no mess was left and all earth and rocks left from the job removed. The work started/finished at the time programmed.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services

Thank you Walter for your good feedback.We appreciate your time.
Many Thanks
Wilco Team

I would recomend it.

published

Very pleased with the job. The workers were very informative with every step and encouraged us to come and observe.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services

We value your time on providing good feedback for the plumbers who attended your job.
Many Thanks
Wilco Team

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