From February 7, 2022 until November 8, 2022, Wine Selectors is giving each customer that takes the time to write a review a $20 discount off their next order. A coupon code will be sent out to each reviewer once they have submitted their review. Please note that this incentive applies to both positive or negative reviews. It is possible that the reviews below are written by reviewers that may have received this offer. Previous incentive periods include: September 11, 2018, until December 11, 2018.
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Scott F.Perth, WA
Spammers
After foolishly entering a competition I'm now incessantly pestered by this scammers. Two or three calls a day, every single day, despite repeatedly telling them to remove me from their call lists. Over to ACMA now.
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JarrodSydney, NSW
A bit of a rip off
Firstly I’ll say I like wine selectors and the majority of wine I have received so far has been fairly good, but
to be honest Dan Murphy’s is normally 20-30% cheaper!
Unfortunately when calling them on a few occasions I’ve found their staff really rude and unhelpful.
Also just discovered on my Visa card a $22 annual membership fee which I wasn’t told about when joining up.. I rang to enquire and was told its to help pay for the discounted shipping and for the actual wine selectors???
Seems a bit cheeky as we are already paying a premium price for cheap bottles of wine.
Unsure if I will continue my membership.
1 comment
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Fabulous wine, excellent customer service and fast delivery
We have made two orders and the selection of wines we recieved were outstanding and value for money. Highly recommend Wine Selectors for their excellent value and customer service and prompt delivery! Great service!
1 comment
Isabella B.Wine Selectors
Good afternoon Lorsi, thankyou for sharing these kind words! We are so happy to hear you enjoy being a part of our Wine Selectors family, and we are very thankful for your ongoing loyalty and support.... Read more
Have a fantastic week! Cheers, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
Bozica HudkovicNewcastle
- 3 reviews
Excellent wines, service and value
The set up process was very simple and the service we received was quick and friendly. We have a biannual delivery only but it is excellent value for money and the wine variety and quality is outstanding. The specials in between are the real finds for us. Thanks wine selectors!
1 comment
Isabella B.Wine Selectors
Hi Bozica, thank you for your lovely feedback! We are so happy to have you on board with us, and we appreciate your ongoing loyalty and support. Enjoy the rest of your week! Cheers, Isabella from Wine Selectors
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Delivery to dead person
I am absolutely disgusted. I have just received a delivery for my wife who died 5 months ago so it was not certainly ordered. I have tried to contact you on the phone and get asked to leave a messaget. How do I cancel this.
3 comments
Isabella B.Wine Selectors
Hi there, please send us a private message with your contact number and the member # for the account and customer service will be in contact ASAP to rectify this. Sincerely, Isabella from Wine Selectors
My name is Gavin my number is 0408 855 920.
The account name is Shelley Clancy and I have no idea what the member no. Is.
You don't need to contact me just cancel it and fix it so it doesn't continue
Isabella B.Wine Selectors
Thank you Gavin. Customer service will need to call you to confirm everything, but then it will be sorted quickly. Thank you for your patience. Cheers, Isabella from wine Selectors
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The reviewer stated that an incentive was offered for this review
Harald K.Illawarra, NSW
The RIGHT way to treat a Wine Selectors member
I would just like to give some praise to a great staff member who is not pushy and very helpful. As a member, Belinda Taylor (Sydney Airport Domestic Terminal 2) sat me down and went through some special wines paired with some tasty snacks - cheese, crackers, etc.
Yes, I did buy the case of bubbles from her for Christmas...
1 comment
Isabella B.Wine Selectors
Hi Harald, we are so happy to hear you enjoyed your experience with Wine Selectors! Bel is a gem, and we will be sure to pass on this fantastic feedback. Enjoy your Christmas bubbles, and we look forw... Read more
ard to continuing on your wine journey with you! Cheers, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Kathy P.Metropolitan Adelaide, SA
Terrible online service, ruined surprise.
I ordered a bottle via Wine Selectors online service, it asked when did I want it dispatched and I marked for next day delivery (Friday). It wasn't dispatched until Monday early afternoon, as a result I didn't get the wine until the following Friday, which was too late. When I rang the Friday, the day after I placed the order online, to make sure ensure it was dispatched the day I requested, I was told by the consultant it had not been dispatched and if I had phoned to place the order it would have been posted that day.
I will never order another bottle of wine from Wine Selectors, their poor service ruined my surprise.
3 comments
Isabella B.Wine Selectors
Good morning Kathy, thank you for your feedback. Please send through your best contact number and membership details via private message so we can help resolve your enquiry; we never wish for our cust... Read more
omers to feel unhappy with our services. Sincerely, Isabella from Wine SelectorsWill my number be confidential or posted for everyone to see?
Isabella B.Wine Selectors
Hi Kathy, please send it through as a private message. Do not post it via these comments as these are visible to everybody. Sincerely, Isabella from Wine Selectors
Similar opinion? Write a review on ieatwords.com.au!
Carly R.South East Queensland, QLD
Honestly so happy with the quality and price if the wine. Easy to change frequency & preference of delivery. Best wine!
Best Pino noir we have ever had. Feels great that professionals are choosing for us. Takes the hassle out of choosing. I was planning on getting one box then cancelling but we will continue for quality alone.
1 comment
Isabella B.Wine Selectors
Hi Carly, thank you for this wonderful feedback! We are so happy to hear you enjoy being a part of our Wine Selectors family, and we appreciate your loyalty and support. Have a fantastic weekend! Sincerely, Isabella from Wine Selectors
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The reviewer stated that an incentive was offered for this review
CatSydney, NSW
- 2 reviews
The Perfect Business if you are fond of phone harrasment
If you are feeling lonely and would like to be called 3 times a day for the rest of your life, Wine Selectors is the business for you! Despite never having bought one of their products I was "selected" to receive sales calls from them multiple times a day. As a Customer Service operator myself I simply cannot fathom the genius behind their sales tactic; wear someone down until not only do they not buy something they actively hate you? 0/1000000
1 comment
Isabella B.Wine Selectors
Hi Cat, thanks for your feedback. You would only ever be contacted if you entered a competition or signed up to emails or newsletters. Please send through a private message with your contact details a... Read more
nd I will be sure to have you removed from any call lists. Cheers, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
Kate McLaughlanGreater Melbourne (Outer), VIC
Variety and quality
We have been with Wine Selectors for over 15 years . Love their choices 99.9 % of the time. We have only ever had 1 bottle of wine I felt was quite inferior to their usual top selections . Regional deliveries are amazing . Keep up the good work Wine Selectors
1 comment
Isabella B.Wine Selectors
Wow, thank you so much Kate! 15 YEARS? Incredible! We feel so incredibly lucky to have you in our Wine Selectors family, and we appreciate your ongoing loyalty and support. Thanks for your kind words,... Read more
honest feedback and loyalty. Have a fantastic weekend! Sincerely, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
AlisonSouth East Queensland, QLD
Great wines. Signup and give it a go!
Have been a member for approx 3 years and are yet to have a bad wine (or a wine which is felt cheaper than the RRP). We get a regional release every couple of months, which brings tasty wine to our door. Different wine than you see at Dan murphys and better priced too. All in all a great service.
1 comment
Isabella B.Wine Selectors
Good morning Alison, thankyou for sharing these kind words! We are so happy to hear you enjoy being a part of our Wine Selectors family, and we are very thankful for your ongoing loyalty and support. ... Read more
Have a fantastic week Alison! Cheers, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Brad & RosGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 3 likes
Can't wait!
We just received our first dozen wines and are thoroughly looking forward to the experience ahead of us. We were invited to join Wine Selectors at the Royal Melbourne Show last week, by a friendly, patient member of the team who was full of knowledge - and the wines we tasted were superb.
1 comment
Isabella B.Wine Selectors
Hi Brad & Ros, thanks so much for leaving us this great feedback! Welcome aboard! We are so excited to have you in the Wine Selectors family and look forward to going on this wine journey with you. We... Read more
appreciate your support and enthusiasm for our brand. Have a fantastic week! Sincerely, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Johanis O.Perth, WA
Big shout out to the team
Hey hey,I just want to say big thank u for always never fail to make my day/week each time I received the very best wines selections for u guys!!! Love love love,thank u for your great effort.
1 comment
Isabella B.Wine Selectors
Hi Johanis, thank you for your kind words! We appreciate your ongoing loyalty and support and we thank you for being a part of our wonderful wine family! We hope you have a fantastic week. Sincerely, Isabella from Wine Selectors
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The reviewer stated that an incentive was offered for this review
GordonCanberra Central 2602, ACT
Creative Wine - Made Easy
We have come back to Wine Selectors to side step the marketing and hassle of the mainstream wine merchants. We appreciate the diversity of wine and wine regions and we love Wine Selectors' magazine with wine information and rescipies. We are happy customers.
1 comment
Isabella B.Wine Selectors
Good morning Gordon. It's great to have you back on board enjoying the wonder and quality of Australian wines. Thank you for your positive review! We know you will continue to enjoy your membership... Read more
and the Selector magazine - the next one is due out in the next fortnight. Cheers, Emmi from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Missb1234Hunter Region, NSW
Wine to your door - what else could you want!
Placed my first order earlier this year, and havent stopped ever since! My husband and I joke now to our friends we are "wine connoissuers". We just enjoy the service as a whole - also keep up with the Selector Magazine, we often try the recipes in this and have had good success!
1 comment
Isabella B.Wine Selectors
Hi Missb, thank you so much for this lovely feedback! We are so glad to hear you enjoy being a part of our wine family and Selector Magazine. Thanks for your ongoing loyalty and support, it really mea... Read more
ns a lot. Have a wonderful weekend! Cheers, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
sankibaijan97Sydney, NSW
- Verified customer
Refund my money
Your Upcoming Deliveries
DELIVERY | DISPATCH DATE
1. Winemakers' Release Red 12-pack | 10/10/19.
In August 2022 I sent you an email letting you know, NOT to send any wine and to cancel my membership.
On the 30/8/19 I got home and found your wine on my door step, and thats in complete contradiction of the above statement (1. Winemakers' Release Red 12-pack | 10/10/19).
Then I followed with this email:
I cannot understand which part of the two previous emails you did not understand this is the third email and I would like it to be an "officia...Read more
5 comments
Isabella B.Wine Selectors
Hi Sanki, customer service will be in contact today to rectify any outstanding enquiries. If you would like to provide any further details, please send them via private message. Sincerely, Isabella from Wine Selectors
Hi Isabella
All what I want you to do is to refund the money simple if you've got your goods then refund me the money what seems to be the problem
Isabella B.Wine Selectors
Hi Sanki, customer service will be in contact today, so please keep your phone near. Your money will be refunded, and the team will explain the finer details to you. Cheers, Isabella from Wine Selectors
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Lisa StrongSouth East Queensland, QLD
- 2 reviews
- Verified customer
Terrible customer service
Wine is fine and some bottle lovely.
Some bottles however definitely average and it's not as good a value as they claim if you have previously been looking at the member specials from other places. Im so tired of having to defend and explain in detail why I don't want a service or product anymore which makes it not worth the hassle. You camt cancel online. Emails go unanswered then deny every receiving like I had made up that I had sent which seems ridiculous.
1 comment
Isabella B.Wine Selectors
Hi Lisa, thanks for providing your feedback. Please send through a private message with your details so we can help rectify some of your queries and if you would like help cancelling we can of course ... Read more
arrange that for you. Sincerely, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Look forward to each fabulous case.
I look forward to our regular deliveries and Selector magazine, which is great for increasing our knowledge of wines and wineries and keeping up with the food scene. The wines are amazing value and quality and on the odd occasion we really didn't like a wine it was refunded. Many wines are exclusive to Wine Selectors, which we found out when asking for them at Cellar doors while on holidays.
1 comment
Isabella B.Wine Selectors
Good afternoon, thank you for your lovely review! It is so good to hear you're enjoying our wine deliveries and we couldn't be happier to be a part of your wine journey! We hope you continue to enjoy ... Read more
your membership and have an absolutely fantastic weekend. Sincerely, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- Verified customer
Satisfied is an understatement
Great qaulity wine from different regions across Australia. I love trying different wines that I wouldn't normally purchase and wouldnt find at everyday bottle shops. Every bottle has been amazing! Wine is delivered to front door with ease. The other bonus is getting a magazine and full information about each bottle.
1 comment
Isabella B.Wine Selectors
Hi Tristan, thank you for your lovely review! It is so good to hear you're enjoying our different wine varieties and product information, and we couldn't be happier to be a part of your wine journey! ... Read more
We hope you continue to enjoy your membership and have an absolutely fantastic week. Sincerely, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
AnamousHunter Region, NSW
- Verified customer
So far all wines sent have been ( to my taste buds) have been extremely good
From my first delivery I experienced the opportunity to try wine varieties not previously known to me. All selections were more than acceptable. The new brands presented a delightful change to my "old staid" thoughts and patterns regarding wine imbibing.
1 comment
Isabella B.Wine Selectors
Good morning, thank you for your lovely review! It is so good to hear you're enjoying our wine selections and we couldn't be happier to be a part of your wine journey! We hope you continue to enjoy yo... Read more
ur membership and have an absolutely fantastic weekend. Sincerely, Isabella from Wine SelectorsSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Isabella B.Wine Selectors
Hi Jarrod, thanks for your review. Most of our packs are bespoke and unique, and we make sure these are as cost-effective as possible. We also have a highly qualified Tasting Panel who blind taste eve... Read more
rything and make sure it's up to the Wine Selectors standard. In regards to your customer service comments, please send us a private message with your member # and phone # and we will call you asap to rectify this enquiry. Cheers, Isabella from Wine Selectors