Ausclimate Winix Ultimate 5 Stage AUS-9500 Questions & Answers

Hi Mauri
We have no definate date for when we are getting another shipment of the Winix Ultimate 5 Stage.
However we have a large volume of shipments arriving over the next few weeks of both the Winix Zero models. The Zero and Zero+ Pro are proven air purifiers with the same high quality filters as the Winix Ultimate.
We currently are taking pre-orders for both Zero models which include the $50 cashback offer.
Regards
Allan

Hi Salman
Great answer by AFM
Just to add a couple of points.
The best carbon filter for this is 'Activated' carbon, which our models have. Its is much more absorbant for odours and importantly removes harmful chemical vapors.
And whilst the Winix Ultimate 5 Stage has been very popular, the later models such as the Winix Zero 4 Stage and the Winix Zero+ Pro, as mentioned by AFM have proven to be excellent for filtering out smoke.
Regards
Allan
Ausclimate

Hi John
Yes, it will remove cat dander or any other similar pet dander.
All our Winix air purifiers have a high quality 'hospital grade' HEPA filters.
It's these type of filters that are very effective at removing and trapping airborne allergens such as dander.
If you have any further question please don't hesitate to contact Ausclimate.
Regards
Allan

Hi Nonie
All our Winix air purifiers are excellent at filtering out airborne mould spores (they cannot actually remove the mould itself).
The filter replacement cost is $140.00 including free delivery.
If you are operating your air purifier 24/7 you would replace these once a year if used in a typical home environment.
Hope this helps.
Regards
Allan
Ausclimate

Hi Helen.
Not sure what you mean by 'puffer'.
Our air purifiers are free standing so can easily be placed anywhere in a room.
Also very portable so easy to move from room to room.
Hope this helps.
Regards
Allan
Ausclimate

Hi Marvin
Smoke can vary in size considerably.
Our Winix air purifiers HEPA filter is certified to filter 99.97% of particles down to 0.3 microns however that doesnt mean it cannot filter much smaller particles.
The Activated carbon filters is also very effective capturing unpleasant odours and harmful airborne chemicals.
Many of our customers have purchased our air purifiers for the exact same reason as yourself with great success.
If you would like any further information or advice please dont hesitate to call us on 1800 122100
Regards
Allan

Hi Sey
Great response from AFM
Either model would be ideal for hay fever and dust mites.
Generally, if you operate any one of our air purifiers continuously 24/7 you would need to replace the filters once a year. The only maintenance is to keep the pre-filter clean which is very easy to do.
Regardless of where you buy our products from we are always available to offer friendly expert advice on what model best suits your needs.
Please don't hesitate to call us on 1800 122100
Regards
Allan Bryan
Ausclimate

Hello Chez. Russell here from Ausclimate. We have numerous retailers across Australia - we also sell online and are available to help guide you over the phone too. The link to our retailers is https://www.ausclimate.com.au/retailers
The Winix Ultimate 5 Stage is a great air purifier and meets the needs of most people with its 5 stages of air purification, including Winix unique PlasmaWave feature - great for viruses & bacteria, as well as neutralizing VOCs.
Our most powerful air purifier in terms of room size is the new technology Winix Zero Plus Pro, which features advancements in quietness, energy efficiency & larger room sizes. It might be worth a phone discussion to consider your individual needs & circumstances. You are welcome to call me today (Saturday) or during the week on 1800 122 100. Regards Russell

Hi K Le
The Winix Ultimate 5 Stages' Activated carbon filter has proven to be very successful at removing VOCs.
However if you want to use it in a commercial situation you may need to replace the filters on a more regular basis instead of once a year.
For further information please don’t hesitate to call me on 1800 122100 to discuss in more detail.
Regards
Allan
Ausclimate

Hi Janet - Russell from Ausclimate here again. I previously mentioned some great points about the Winix Zero PLus 5-Stage air purifier - great for fury cats. This air purifier, with HEPA filter, Activated Carbon filter, as well as the very clever Pet Filter will definitely help with all those tiny particles that you see circulating around your tiny house, no doubt aided by your lovely 'rag doll' cat. Don't hesitiate to give us a call at Ausclimate. Most of the team regularly use this same air purifier, so I'm sure they will assist with any further questions you may have. Regards Russell 1800 122 100

Hi Janet, Russell here from Ausclimate - I see you have 2 separate questions posted, so I'll answer each separately. Whenever I get questions about cats with long hair/fur, the first air purifier that comes to mind is the Winix Zero PLus 5-Stage air purifier. It has the certified HEPA filter (for all those airborne nasties such as pet dander, fur, saliva, etc), as well as the Activated Carbon (for smells and VOCs), but importantly it also has the Pet filter specifically designed to capture everything before it enters the other filters. A pack of 12 x disposable Pet filters comes with your machine, simply peel off the adhesive edging and place it in front of the pre-filter and replace each month or so. Don't forget the PlasmaWave, which gives you and your pets extra protection from VOCs, as well as various pet & human viruses. The remaining filters can be purchased around each 12+ months. Regards Russell 1800 100 122

Hello, Russell here. Thank you for your enquiry. All Winix models are free-standing (without caster wheels). Reason relates to their light weight, durable high quality plastic casing. As examples, here's the weights for each of the 4 models: Winix 4-Stage model AUS-5500 6.8kg, Winix 5-Stage model AUS-9500 8.5kg, Zero 4-Stage model AUS-1050AZBU 7.0kg and Zero Plus Pro 5-Stage model AUS-1250AZPU 8.5kg. Regards Russell of Ausclimate 1800122100

Hello Shu, Russell here. Thank you for your question. The Winix Ultimate AUS-9500 would be a great unit to clean the air in your home, partially caused by your lovely pet cockatiels. The Hepa filter will do well removing the airborne feathers, dust, dander and other allergens. The activated carbon filter is ideal for removing those unpleasant smels, as well as hzardopuir airborne VOCs. The Winix air purifiers are not ionisers. The Plasmawave feature is also important in your situation - safe to use around parrots. This Plasmawave technology creates negative & positive ions (no harmful ozone) that combine with water vapour to form hydroxyls that neutralise viruses, bacteria, odour causing compounds, chemical compounds & gases - leaving only fresh air. You might also consider the new Winix Zero Plus, which has an extra filter (referred to a pet Filter) that captures those larger particles, also prolonging the life of those other filters behind. I hope this information is helpful - cheers Russell 1800 122 100

Hi Singh
The air purifier's PlasmaWave technology does not produce harmful ozone - independent tests confirm the ozone produced is an almost undetectable 3 ppb (parts per billion), which is substantially lower than the allowable level of 50ppb set by the USA’s FDA.
The PlasmaWave is very effective and of course very safe to use however if you prefer you can turn the PlasmaWave function off.
The video link below is an overview of our Winix air purifiers which also talks about the PlasmaWave technology so this may be of interest to you as well.
https://www.youtube.com/watch?v=9OVM_Ndy58w
Singh, if you have any further questions please don’t hesitate to give me a call on 1800 122100
Regards
Allan
Ausclimate

Hi Cesilia
The optimum room size for the Winix Ultimate 5 Stage is for rooms up to 26 sqm so this'll be ideal for you.
Also, all our Winix models have hospital grade HEPA filters which is what's required to effectively remove allergens such as dust and pet dander.
If you would like to call us direct on 1800 122100 I can discuss in more details about the benefits of the Winix Ultimate as well as our new range of Winix Zero models.
Regards
Allan Bryan
Ausclimate

Hi Hannah
The Winix Ultimate 5 Stage has an Activated carbon filter which is great for removing pet odours.
Activated carbon is not only great for removing unpleasant odours but also very effective at removing harmful gases and VOCs.
As Melitta suggested please give us a call, we are more than happy to discuss in greater detail on how effective this model air purifier is and of course how it can benefit you.
Please call us direct on 1800 122100
Regards
Allan Bryan
Ausclimate

Hi S. Singh
Our Winix air purifier are very effective at filtering and removing airborne allergens.
If it's an airborne allergen/contaminant that if causing your breathing difficulties then yes, there's a very good chance it may help.
We have had some very positive feedback in the past from others who have used our air purifiers who also suffer from lung diseases.
However we always recommend consulting with your medical practitioner first.
If you have any further questions please call us direct on 1800 122100
Regards
Allan Bryan
Ausclimate