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A N P.Sydney, NSW
- 3 reviews
Very good range of appliances. Prices are reasonable.
Very good range of brands. Prices are reasonable though not the cheapest. The Siemens brand is good and not sold elsewhere. They have free demo classes to use the appliances.
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Geoff L.Sydney, NSW
Bosch oven for existing kitchen
The sales staff we very helpful, ensuring we picked the right product to replace our existing 20 year old stove. We had to have less features than we would have liked, but no changes were required to install the stove.
Delivery was on schedule, and installation was all done well, and our old stove removed.
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- NSW, Redfern
- Verified customer
Classy service from staff who listen
We loved the whole experience and advice help to buy kitchen appliances. Our sales rep knew her products and is a cook herself . She listened to our requirements and offered us option. Lovely to get a latte and biscuits from our chosen oven. The service and advice was a million bucks, but it didn’t cost more than those pale stale appliance shops. Extremely happy with our new kitchen appliances
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EstherSydney, NSW
Kitchen Tap purchase
Fleur served me and she was very helpful in finding me exactly what I wanted in my price range and also excellent quality. I received my order as promised the next business day
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MirageMelbourne
- 4 reviews
Terrible customer service
As a customer of 10+ years plus, I'm extremely disappointed on the customer service experience. Logged a warranty on a minor request on the 21 January, after several follow ups and limited response, I am yet to get any movement or updates on my warranty request. Will no longer be recommending your services again.
6 comments
I already have, and yet to get any progress
Customer ExperienceWinning Appliances
Hi, unfortunately it does not appear to be received on our end. Would you mind resending it for us? And then we can look into it ASAP for you!
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EmmSydney, NSW
- 3 reviews
Amazing Store and Service
Winnings Appliances were amazing to deal with. We visited the showroom and were provided the upmost professional service. Daniel and Rosie were incredible to deal with and assisted with the best product knowledge and also achieved the best price for us. Delivery was made on time delivered by both Winnings and Smeg directly. We would recommend dealing with Winnings to anyone and we will always go back here.
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GazcapSydney, NSW
- 3 reviews
Great sales experience but awful customer experience
Great sales experience but awful customer experience. Never delivered one of our products and never told us it wasn't coming. On asking they said it would be available two months later, it's still not here and no one at customer service calls us back. If I had my time again we'd go elsewhere.
3 comments
Customer ExperienceWinning Appliances
Hi, We're sorry to hear that this has happened, please send us an email through to [email protected] with your invoice and your best contact details so we can look into this matter further for you .
E-mailed you five days ago - still no response!!
Customer ExperienceWinning Appliances
Hi,
Thanks for letting us know, what was your email address where you sent the email from so I can take a look for you ?
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Happy customer :)
I purchased a Westinghouse upright cooker from Redfern Winning Appliances. The service is the tops from the sales lady to the guy who delivered and installed the cooker. I am very happy with my purchase.
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Why shop anywhere else
Fantastic service from the showroom right through to delivery. Even took the boxes away. Great range of products and brands, extensive network so products available and delivery arranged to fit my schedule.
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Tired renovatorSydney Surrounds, NSW
Excellent service from purchase to delivery!!
Can not fault the service, accommodation of changes as a result of the complexity of my renovation and the delivery of product. Very professional and hassle-free outfit. I certainly recommend Winnings for the service in particular
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Lizknits99Sydney, NSW
Great showroom, excellent ranges of product, competitive pricjng
We used Winnings 25 years ago when we did our kitchen and again recently when we renovated. Great range of products to all budgets. Good staff, helpful but not pushy. One stop shop for all your needs.
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PeterIllawarra, NSW
- 2 reviews
Excellent service.
We wanted a particular model stove and had priced it elsewhere and it was heavily discounted. Winnings matched the price with free delivery and removed the old stove. We needed the stove by a specified date and it was delivered on that date. Perfect.
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Great Service
I had to delay my delivery on multiple occasions. I was dealing with Hillary Macdonald she was wonderful and extremely helpful. Great customer service, another wonderful aspect they always match the price.
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samogonochkaSydney, NSW
Great service and delivery
Just purchased Bosch washing machine. Ever since i entered their redfern shop with 5 minutes before closure until delivery, i was amazed by fantastic service i received, Eleni in particular. Delivery of brand new machine took only 2 days...
highly recommend and will shop there again..
Vladimir
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FionaPeruSydney, NSW
- 2 reviews
The best place to buy appliances!
Winnings staff are expert and knowledgeable. Their store is a joy to be in and I love the free coffee and snacks! They price-match so I do not know why anyone would buy appliances anywhere else. The whole experience from product selection to ordering to delivery was just seamless, easy and enjoyable. Even the delivery guys were on time and totally lovely!
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TrishaSydney, NSW
Excellent service
Bought whole set of Miele kitchen appliances and laundry set, and another set of Smeg kitchen appliances, integrated F&P fridge for our new duplex project. The sales consultant is very helpful, patient and knowledgeable, very easy to deal with. Excellent service from beginning to the end. Highly recommend Daniel Lam. We had partial delivery for range hood first time; scheduled the delivery for the balance items in couple months later, but with incorrect estimation of project progress for fitting, so returned the appliances back at free of charge. And easily scheduled for 3rd time without any hassle. Service does matter. Highly recommend Winning appliance.
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David PSydney, NSW
- 2 reviews
Great service, damaged goods
The range hood was delivered damaged and so was its replacement, but finally the staff were able to get an undamaged one sent out. I was impressed that they follow up on it properly
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GerryIllawarra, NSW
100% satisfied with every aspect - from start to delivery. Thankyou
100% satisfied with every aspect - from start to delivery. Thankyou.
I can highly recommend Martin Sockel from the Redfern store, from the 1st day we walked in to the day of delivery, his knowledge is 2nd to none, and he made us feel comfortable from the outset.
A most pleasant experience.
Thankyou
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Great Experience
Sales person at Winnings Waterloo called Paulette was amazing, so professional and went above and beyond to make sure I received my new appliance asap. she sourced my appliance and organized the install thru Winnings team of installers. I have had very bad experiences in the past with installers and delivery guys but the team sent to me via Winnings was awesome, totally professional, courteous, informative, and cleaned up any mess, they were brilliant and would recommend this team of delivery and installation to anyone
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HighfieldSydney Surrounds, NSW
- 4 reviews
- NSW, Redfern
- Verified customer
Always a Pleasure.
Such a Pleasure to deal with this reliable company.
Great old fashioned service. A great website & competitive prices.
Delivery is always on time & done by friendly & courteous drivers.
It is Refreshing to have an Honest & Reliable online retailer who will honour
after sales service without trouble & with pleasure.
Very Highly recommended.
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Questions & Answers
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Customer ExperienceWinning Appliances
Hi,
des your invoice number and contact details, we'd love to help you out Looking forward to hearing from youWe're really sorry to hear that no-one has been in contact with you in regards to your warranty request- if you would like to send an email through to [email protected] which inclu... Read more