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Reviews

5.0

24 reviews
5
(23)
4
(1)
3
(0)
2
(0)
1
(0)
  • Product Quality
    4.9 (22)
  • Return Claim MadeYes (2) · No (21)
  • Customer Service
    5.0 (23)
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Winnings worked for us

published

We found the staff to be friendly, knowledgeable and helpful. There is a good range of quality products and they are really competitively priced. You might think that the upmarket showrooms might mean higher prices but they compete well with the discount stores. I'd definitely shop there for any future needs.



Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston, ACT.
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Daryl

DarylCanberra 2600, ACT

Service is what will keep this company in business.

published

Fantastic customer service, would definitely be back if I needed other appliances.
I bought an oven, I knew what I wanted but it was the personal service, with after sales service, I was rung up to ensure I was happy with the product. I didn't have to run around looking for a customer service agent like with the larger chain stores. Excellent keep it up.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston, ACT
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Anthony Owen

Anthony Owen

  • 4 reviews

Helpful, unpressured, and covered all issues.

published

We knew what we wanted and the representative promptly covered all the possibilities, in a relaxed and helpful manner. Consequently, he was able to discerns exactly what our needs were, check availability, and offer suggestions concerning installation. All in all just what we wanted.



Customer Service
Product Quality
Return Claim MadeNo
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John and Catherine ACT

John and Catherine ACTHughes 2605, ACT

Excellent range of products, dedicated staff and great prices.

published

We have purchased our entire kitchen appliances, sink and tap-ware from Winning Appliances, Kingston ACT because they have consistently provided great service. Every staff member we've encountered has been knowledgeable. helpful and ready to provide assistance every time we've visited the business.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston ACT
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Excellent Customer Service

published

The customer service from the shop staff to the delivery team was excellent. The sales staff happily demonstrated a product they knew we were not purchasing and the delivery team took control replacing a product that had not been manufactured correctly and sorted its replacement, unlike another retailer's team whose delivery team damaged a product by dropping it off the truck and still tried to deliver it.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston
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Canberra Gardener

Canberra GardenerO'connor 2602, ACT

  • 2 reviews

Miele appliances

published

We selected our Miele products based in unbiased and professional advice. Our appliances were delivered on time and with great service. Would certainly recommend them for anyone who is in the market for new appliances.

Customer Service
Product Quality
Return Claim MadeNo

Excellent

published

The sales guy was excellent - went above and beyond to sell us the correct entry level washing machine.
The delivery guys were punctual, polite and very helpful . I would highly recommend Winnings Canberra - probably the best delivery process around.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston, ACT
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Anne H.

Anne H.Isabella Plains 2905, ACT

Awe inspiring

published

Mind blowing choice of products, for every aspect of kitchen design. Plenty of choices, set out in very amenable atmosphere. Helpful, informative staff. Also have cooking demos to explain advantages of new appliances, but are very hard to get into.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston, ACT
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Marlene

MarleneGriffith 2603, ACT

excellent personal service and product range

published

We have purchased a number of items from Winnings and have always found the service and assistance to be of a very high standard. The pricing is very competitive. The last purchase was refrigerator and as we did not want a large capacity one we were a little disappointed that they did not have some of the smaller capacity ones on display. Nevertheless the product managers assistance in providing the specifications and explaining the differences between the models resulted in us getting what we needed.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston ACT
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Kim

KimCanberra 2600, ACT

First stop shop for me!

published

Thoroughly enjoyed the entire process with Winning Appliances! All staff were friendly, helpful and knowledgeable. They took the time to get to know me and what I was trying to achieve. From purchase to delivery all was as smooth and simply as it possibly could have been.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston
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Mark

MarkBonython 2905, ACT

Winning - Second to none

published

We have used Winning for our last six purchases and the prices and availability are second to none. Matching prices is done on the spot without having to go through 'management'. The staff know their products and helped us without being pushy. Great follow up and tracking of the delivery.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWinning Appliances - Kingston
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Homeaway way off

Homeaway way offCanberra Central 2601, ACT

  • 9 reviews

Best Service I have received in YEARS

published

I had the absolute best experience with these guys. I CHOSE AN UNDERBENCH Dishwasher I needed a standalone. My hubby flipped at me when he saw what was delivered (which was delivered on time with 2 follow up calls from them). I was pretty stressed too. I rang winning and they assured me that it was no problem to change my mind. No problem at all, no drama. I simply chose another model, they picked up the old one and delivered the new one (on time with 2 follow up calls before arrival) and did not even charge me extra for the shemozzle. They won me over and I will never shop for appliances elsewhere ever again. Well done guys!

Customer Service
Product Quality
Return Claim MadeYes
Store LocationKingston
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Rieteke Chenoweth

Rieteke ChenowethGriffith 2603, ACT

My only criticism is of the design of the door handle.

published

We chose the handle set into the door because of limited room. It is a fridge with the hinge on the right side so when cooking at the stove it opens on the left. However, the inset door handle is designed to be used by the left hand- unless you twist you right arm to use it which is difficult to do with sufficient force. My old fridge had a similar handle but reversed. Much easier to use. Had I realised this I would have chosen the external handle.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWinning at Kingston ACT
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Xian

Xian

  • 2 reviews

Excellent service, best price and delivery within 20 hours - outstanding.

published

I ordered a brand new fridge at 5pm and it was delivered by 12pm the next day. Though their prices are not always the best off the rank, they price match. However in this instance, they had the best price anywhere (online or bricks and mortar stores). Very pleased with the transaction.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWinnings Canberra
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Homeaway way off

Homeaway way offCanberra Central 2601, ACT

  • 9 reviews

Winning has won me!

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationKingston
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Eileen D.

Eileen D.Fisher 2611, ACT

Purchase of new Washing Machine

published

I didn't need to go into the store.
I had purchased other items at Winnings Kingston earlier this year and had been very impressed and satisfied with their service, knowledge and professionalism.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston ACT
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Stephen H

Stephen H

  • 2 reviews

Just about the ideal store

published

Friendly, knowledgeable staff; no pressure; wide range of products; prices match competitors', and it's a much pleasanter place to shop. Be brave, make your way past the terrifyingly expensive ground floor displays, and get upstairs! You'll be glad you did. N.B. they have free underground parking for 2 hours - ask at the desk.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston, in Canberra
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Joe

JoeSouth-Eastern Region, NSW

  • 2 reviews

the service and the machine was every thing we could ask for.

published

Top store to deal with, staff are polite and easy to communicate with, show room is like a palace with so much to see and the staffs training and product knowledge is a credit to the company .

Customer Service
Product Quality
Return Claim MadeNo
Store Locationkingston ACT
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AGuy

AGuyAinslie 2602, ACT

Just a good experience

published

Staff were knowledgeable and respectful throughout the whole process. The delivery was very consultative. Zach in particular was very helpful. The showroom is a joy to visit with a huge range and beautiful displays.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCanberra
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I think it is the best kitchen showroom in Canberra

published

I think it is the best kitchen showroom in Canberra. The staff are very professional and the prices are competitive. We bought a cooktop, range hood an oven, kitchen sink and tap.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston
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