??!

Reviews

3.3

21 reviews
5
(10)
4
(3)
3
(0)
2
(0)
1
(8)
  • Transparency
    3.3 (19)
  • Customer Service
    3.7 (19)
  • Loan TypeFixed Rate (6) · Variable Rate (5) · Line of Credit (1)
  • Application Process
    3.6 (16)
  • Timeliness
    3.6 (16)
  • Loan Term5.636 years (11)
Previous
Next
Matthew

MatthewSouth East Queensland, QLD

Dont do it

published

Dont go through these fools. Asking for documents that dont exist. Go through all the application stuff just for them to say the BUSINESS hasnt been operating for 2 years so you cant get a PERSONAL loan. Dodgy Brothers incorporated.

Transparency
Customer Service
Application Process
Timeliness
See all answers
Dan

DanSydney, NSW

  • 10 reviews

Misleading Advertising and Conduct

published

They draw you in with rates as low as 7.95% and then return quotes with between 12.95 - 13.45% interest rates. This is in no way anywhere near the quoted 7.95%. No doubt they will say this is for someone with excellent credit - which according to both my credit files, I have excellent credit.

I very much dislike sneaky companies like this that hide behind fine print.

Transparency
Customer Service
Loan TypeVariable Rate
Rhonda E.

Rhonda E.Greater Melbourne (Outer), VIC

  • 3 reviews

Useless and frustrating

published

Once I signed into the app I could not get back in to it. Tried on several occasions to reset password with no lick. Trying to get in touch with the company was just as painful to reset the password.

Transparency
Customer Service
Application Process
Timeliness
See all answers
Personal Loans

Find out how Wisr compares to other Personal Loans

Know better, choose better.

Compare all
Brad

BradSydney, NSW

DO NOT RECOMMEND

published

The most dodgiest app ive ever come across. Definitely a scam.look at the ‘great’ reviews no normal person would ever type something like them! %100 a scam ! Dont be gullible!

Emma

EmmaVictoria

Feel cheated out of my money

published

- Charge $1.20 to have your money wired back into your bank after closing the account.
- Doesn't allow you to enter credit card details, only bank account numbers so at the end of the day, doesn't do what it's supposed to do.
- Tried to close my account once, but they didn't because they tried to justify what else I could do. I just want my account closed! Not have a debate as to why. Without realising this, my account was still active, they continued to deduct money from my bank account.

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Wisr
WisrWisr
  • Verified customer

Great!!

published

The whole team has been wonderful to deal with. Great customer service. Was easy process for approval and easy process for entire loan period. Thank you highly recommend to anyone.

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Wisr
WisrWisr

Love your work, Mark. Thanks for the review.

Review collected in partnership with Wisr

Spin

SpinGreater Melbourne (Inner), VIC

  • Verified customer

Great finance company

published

The overall application went quick and smooth.
The rep that called me made it clear about all the costs and duration of the term which was very reasonable.
The rate I received was really good aswell
Will more then likely use this company again in the future.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJuly 2019
See all answers
1 comment
Wisr
WisrWisr

What an awesome review! Thank you!

Review collected in partnership with Wisr

Gary Staines

Gary StainesSouth East Queensland, QLD

  • Verified customer

Happy customer

published

Good service good interest rate The guys the here go out of there way to plook after you very happy with my loan I’m very busy at work but the team there made things easy for me will be sticking with them

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateJanuary 2019
See all answers
1 comment
Wisr
WisrWisr

Thank you for your feedback Gary!

Review collected in partnership with Wisr

Glenn.T -Melb

Glenn.T -MelbGreater Melbourne (Metropolitan), VIC

  • Verified customer

As easy as 1, 2, 3 to apply..... and some of the best rates in the market.

published

Entirely satisfied, I will be recommending WISR to anyone looking for a loan, for whatever purpose. They helped us after we adjusted our budget & found some extra cash, allowing us to repay more than our original repayments.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMarch 2019
See all answers
1 comment
Wisr
WisrWisr

Love that! Thanks for the feedback Glenn.

Review collected in partnership with Wisr

Personal Loans

Find out how Wisr compares to other Personal Loans

Know better, choose better.

Compare all
Jason King

Jason KingLaunceston, TAS

  • Verified customer

Got a good rate

published

Had and excellent experience dealing with Wisr. The staff I dealt with were professional and helpful and were able to process my application quickly. Only downside was, although shown in the paperwork, there was no mention of their commission which added a bit to the cost of the loan.

Transparency
Customer Service
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2019
See all answers
1 comment
Wisr
WisrWisr

We're always looking for ways to improve our product and service so feedback like this is highly valued. Thanks Jason!

Review collected in partnership with Wisr

Peter Eather

Peter EatherSouth East Queensland, QLD

  • Verified customer

very helpful

published

outstanding
no everything was explained upfront
being a repeat customer i thought i would get a better rate But because i am on a military pension i had to take the higher rate or leave it.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2019
See all answers
1 comment
Wisr
WisrWisr

Thanks for the feedback Peter!

Review collected in partnership with Wisr

Debbie Blanchard

Debbie BlanchardSouth-Eastern Region, NSW

  • Verified customer

Good but there are traps

published

The concept is in general good. Can be a bit deceptive as to what rate you will actually get. Watch out for digital signature. Signed off on loan before realising

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2019
See all answers
1 comment
Wisr
WisrWisr

Thanks for taking the time to leave us feedback, Debbie. We're always looking to improve our product and service and its feedback like this which we find super useful.

Review collected in partnership with Wisr

  • Verified customer

Great company.

published

I have had no issues with wisr. They are happy to help with payment adjustments when i need it done.i am happy with the level of service across the board

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2019
See all answers
1 comment
Wisr
WisrWisr

We're always happy to help. Thank you for your feedback Travis, we really appreciate it!

Review collected in partnership with Wisr

Giovanni

GiovanniHunter Region, NSW

  • 3 reviews
  • Verified customer

5 stars for a reason

published

Cutomer service excellent as was the follow up. Did no experience any hidden costs. Happy with my rate recomend you to everybody keep it up 5 stars im sold as a customer

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMarch 2019
See all answers
1 comment
Wisr
WisrWisr

Love your work Giovanni! Thanks for the review.

Review collected in partnership with Wisr

Jenny Manwaring

Jenny ManwaringSouth East Queensland, QLD

  • Verified customer

Great service for personal loan

published

We used WISR for a second time in mid 2019, we held a loan for a new car + wanted to consolidate another loan into our existing one.
The process online was very simple.
The approval process was very quick and efficient.
Being able to sign online was great and we had our loan funds within 3 days of approval.
I have had to email for some other information since and they always respond quickly.
I really like the cheaper rate due to a good credit score which non of the larger lenders do.

Transparency
Customer Service
Loan TypeVariable Rate
1 comment
Wisr
WisrWisr

Thanks Jenny, this is such fantastic feedback! We appreciate you taking the time to leave us a review.

Review collected in partnership with Wisr

Personal Loans

Find out how Wisr compares to other Personal Loans

Know better, choose better.

Compare all
Guyandeo Lallbeeharry

Guyandeo LallbeeharrySydney Surrounds, NSW

  • Verified customer

When I had an issue, it was dealt with very professionally.

published

As stated above. Wisr been very supportive and I hope this trend continues. If need be I will deal with Wisr and be very confident. Thanks you for your hep.

1 comment
Wisr
WisrWisr

Thank you Guyandeo, glad we were able to help!

Review collected in partnership with Wisr

  • Verified customer

Understanding

published

Great people to deal with, understanding and flexible, very satisfied with my payments and rates. If any problems just have to call them and explain the situation and they do best to resolve the issue/s

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMarch 2019
See all answers
1 comment
Wisr
WisrWisr

Thanks for the awesome feedback Leon. We appreciate it!

Review collected in partnership with Wisr

Ms Merlin

Ms Merlin

  • 3 reviews

Avoid at all costs

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJune 2019
See all answers
1 comment
Wisr
WisrWisr
Jawad A.

Jawad A.Greater Melbourne (Metropolitan), VIC

  • 7 reviews

Don't waist your time if you are after debt consolidation

published

Read very good review that Wisr provide debt consolidation service at very economical rate near 7%, did jump online and start application and first encounter was an offer starts from 15% for 5 years without considering my financials at this stage of loan application, second day got a call of justifying my loan application been declined, I am not so fuss to get it approved, it was just a try but they are no different then big4 in regards to criteria, no worth of excellent credit score, only person they will give loan who has least credit, totally wastage of my time and now worry of security of precious information they have like IDs bank statement, experience of life only apply with bank not with these small companies.

Transparency
Customer Service
Application Process
1 comment
Wisr
WisrWisr

Misleading Information provided

published
Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Wisr
WisrWisr
Page 1 of 2

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Wisr representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.