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Bad experience
On the basis of my experience of the sale of my property by Woodards Northcote, I find that I cannot recommend them. I sought dispute resolution with the corporate division of Woodards and found that experience completely unsatisfactory. I look back on my entire experience of Woodards Northcote and Woodards Corporate with dismay.
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Maree MIelnik
- 2 reviews
Attentive and professional
Our apartment in Carlton has been managed by Amelia of Woodards for the past three years. In every instance we have found her to be attentive and professional. We appreciate her approach in being considerate of the owner, the tenant and the actual property. Absolutely brilliant!
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AmyVictoria
- 4 reviews
Poor Property Management by Woodards Doncaster (victoria)
Poor property management as the rental agent let the rent to be in arrears for more than 2 months. They only followed up when i raised the issue. I would not recommend them and do it at your own costly expense.
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good service
Amelia made it very easy for me to seer the apartment out of usual hours and to enter into a rental agreement. Woodards were responsive to queries and assisted with minor repair issues. I would recommend my dealings with them as being personal and professional.
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NickyGreater Melbourne (Outer), VIC
Renae Galea- Woodards
Great service and property management with prompt and professional resolutions of any issues with our rental property. Renae and team support us as landlords and go above and beyond to ensure the best outcomes for all involved.
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Amelia Natoli - Woodards
Amelia is very helpful and friendly. She helps us every single request of our rent house.
Our washing machine was not working properly and She managed a new one for us.
Everything we needed, She solve very quick and efficiently.
Thank you Amelia, we are so happy with you and your company.
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Woodards Realestate Renae Galea
I have been a tenant at a property managed by Woodards Realestate now for 9 years. The service that has been provided by the rental manager Renae has been outstanding.
I could not have asked for a better rental manager, she has been proactive, understanding, prompt and professional.
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KPossGreater Melbourne (Metropolitan), VIC
- 4 reviews
Siobhan Flinn - Rental Managing Agent
After a bit of a turbulent transition between being novated between estate agents and then an few rental agents we were finally handed over to Siobhan to manage our rental property in Tullamarine over the last few years. Siobhan was extremely helpful and had a common sense and practical approach to matters. Towards the end of the rental agreement with one tenant in particular we had multiple challenging issues which caused myself a fair amount of distress towards the end and frustration for my husband, however Siobhan was extremely professional...Read more
in resolving and dealing with these matters even when they involved personal attacks on herself at times which were unwarranted by the tenant. I'd highly recommend Siobhan as a rental agent if you are after someone who is easy to deal with, has good problem solving skills and most of all common sense.Similar opinion? Write a review on ieatwords.com.au!
Syed Zaidi
- 2 reviews
Jenny Lock is actually a Jenny from the block
Jenny has recently taken over as our property manager and she has been simply amazing. She is very helpful no matter what time of the day you call her- always answers her phone. Always keeps you informed of any updates when it comes to repairs. She tried to get my garage door fixed on a Sunday (who would do that on a weekend) she is very friendly and caring. Highly recommend her services. People at woodards you are so lucky to be working alongside Jenny. Thank you once again Jenny for looking out for us :)
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MargaretWimmera, VIC
Siobhan Flinn
Siobhan has been managing our property for a number of years now and throughout that time she has dealt with many different types clients occupying our unit. As expected some have been extremely pleasant but others have been more challenging. Siobhan has always acted in a most professional manner both with the clients and with us. She has been informative and reliable when repairs were required and always acted without delay. We have appreciated the respect she has always shown to us as she has treated our property as her own. Her communicatio...Read more
n with us is always pleasant, informative & relevant. Any action required is done promptly and with the best outcomes. We appreciate everything Siobhan does for us in managing our property and hope she remains at Woodards for many years to come we have the utmost confidence in her management of our property. We hope Woodards appreciates her as much as we do!Similar opinion? Write a review on ieatwords.com.au!
Paula Baini
Paula has been an amazing rental property manager for us.
She has always been helpful, friendly and approachable.
I understand that things can be difficult at times being in the middle between the tenant and the property owner, however she has handled everything beautifully with professionalism and so much empathy for both the tenant and the owner.
Such an asset to Woodards, she is. They are so lucky to have her!
Thanks so much again for everything, Paula!
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Anastasia Grosios
Have been with Woodward’s for the past 4 years and the service has been amazing. Have dealt with Anastasia who was amazing whenever I needed something done she would be on top of it and if I had any issues she would help me straight away. Would highly recommend her and the team at Glen Huntly.
Cassie Bray x
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Laura Ritchie
Laura has been managing my rental property for the past few years. As an older home it's got a few quirks so requires a bit of maintenance and effort. Each time tenants request something Laura handles requests quickly with professionalism and ease. Any requests for works are followed up with 2-3 quotes and expedited efficiently. She always sends through recommendations for actions and keeps the lines of communication open. She's friendly, nice to deal with and the best property manager I've ever had. I hope she has no plans to leave anytime soon - Woodards should definitely hang onto her, she's an asset to their business.
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GidgeaSouth-Eastern Region, NSW
- 3 reviews
Happy with Carlton North office
Woodards Carlton North are managing 2 properties for us. We have found them to be responsive and diligent in forwarding on maintenance requests and following up with necessary action. Nicole has been very helpful from the start.
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Pam TaylorGreater Melbourne (Metropolitan), VIC
Finally....someone who knows what they're doing.
After months of mis information(or none at all!) we have a very quick and satisfactory result in our quest to get back a rental bond following the death of our son.Paula Baini.....you are a champ!!So very pleasant and helpful.
John and Pam.
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excellent service and results
im from Adelaide and rented out my apartment in carlton fantastic service from Nicole and a result that was was achieved in the first week of listing and exceeded my expectations would highly recommend
frank
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Outstanding! Exceeded expectations!
Ali from Woodards Carnegie has been an absolute delight to work with. Professional, responsive, highly efficient and personable. We were in a unique position where we were looking for a rental and renting out our apartment. To what could have been a stressful situation, we were pleasantly surprised with how easy and stress free this transition was. A refreshing rental experience, both as a landlord and a tenant. I would highly recommend Ali for your property management needs.
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Jo HarrisonGreater Melbourne (Inner), VIC
Thank you!
Elyse from Woodards Carlton has been a dream to deal with. Replying quickly efficiently and ensuring the whole moving process ran smoothly! Ive dealt with a lot of property managers and she stands out as one of the best. Thank you!
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AzzaMelbourne
- 12 reviews
- Woodards
- Verified customer
Ascot Vale unscrupulous tactics
I rented a 2-bedroom unit in Tullamarine for approximately 2.5 years, my rent was paid on time, however, my experience of Woodard’s Ascot Vale - extremely incompetent, by failing to follow up maintenance requests I would constantly be seeking updates with numerous excuses as why this hasn't been attended to eg landlord is overseas, but still receiving rent, it took 12 months to replace a defect air conditioner When the property was listed for sale the agency now had a conflict of interest as Woodards was the selling agent and the property mana...Read more
gement agency. I was strongly advised to be absent during open inspections by the selling agent, I was dictated to as to when open inspections would occur with very minimal consultation when I informed that the inspections times would not suit due to work commitments this was met with hostility. With no consideration for myself, I informed the agency that open inspections would only be consented to one per week due being a shift worker - whereby I was informed by the selling agent they will enter with or without my consent - which is a breach under the act. Agent attempted on two occasions to enter the property when no open inspection was consented to, as I was sleeping post night shift when I informed the property manager this was not acknowledged or acted on she dismissed this in a verbal conversation. I was successful in obtaining an interim restraining order from VCAT due to the various breaches of the act and issued notices to enter without my consent. At this point, Woodard’s wanted to negotiate which was what I was seeking initially? Now that my fixed tenancy agreement was expiring, I decided to vacate the property based on Woodard’s incompetence and the property managers lack interpersonal skills, professionalism, and knowledge of the act. When Informed of maintenance issues during the notice period the property manager sought to have these attended to once I vacate the property, which I dismissed however urgent repairs were never attended to. I had requested on multiple occasions that the Owners corporation attended to the garden situated on the common property. I was advised this was the tenant’s responsibility which was not the case I even provided a copy of the subdivision plan yet no action from the property manager, her solution was this can be decided by the landlord when I vacate the property. On the day I was vacating the property Woodard’s had arranged their gardeners to attend to the property which I was not advised prior. The keys had not yet been returned meaning Woodard’s did not have possession of the property - this was a breach of entry. When I informed the property manager of this apparently the keys where due to be returned at 10 am, Incorrect I have until the closure of business hours to return the keys despite the agencies policy. Once I vacated the property the landlord was seeking compensation for fair wear and tear, deteriorated due to lack of maintenance by the landlord which I disputed in the end bond was returned minus an extra days rent. I would strongly advise anyone seeking a tennancy to avoid this agency as their sole focus is ensuring rent is paid without adhering to maintenance requests.Similar opinion? Write a review on ieatwords.com.au!
John ChngSydney, NSW
Woodards is diligent and helpful to find a good tenant
Woodards recently help us to find a tenant for our property. The manager Miss.Julie Bisking have been very helpful and update us regularly when looking for a tenant. She also understand our problems when we lost our rental income when we tried to sell the apartment due to the bad down turn in sales for 6 months.
I would recommend Woodards to manage a property.
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