Woolworths Online store

had difficulty with login but the customer service was very assisting even though it took them a while to reply to my email, but highly recommend, the prepaid is a really good deal.

I love using the online store and choosing click and collect. With 2 children with Autism it makes my life so much simpler and I never have to worry about meltdown at the store. I would definitely recommend them.

Ordered online for the first time at one price, and get charged another. Apparently the price all depends on what store you collect from. But they don't tell you this, and if they do it's not immediately obvious. Its not even about the money, but the feeling of being robbed. No wonder I told the customer service moron to **** off. They are either too stupid or don't want to acknowledge what they are doing is misleading and deceptive. I will never shop at Woolworth's or any of it's other businesses again. "That's why I pick Coles".

Thanks woolworths, after an hour meal planning and forty minutes loading my cart, my cart is wiped to zero. Not the first time this has happened but certainly the last!!!!

Ordered online groceries. Almost $60 worth missing. Did online refund order waited 2 weeks i called them and was told the manager said everything was packed.
I argued that they were in the wrong never will i spend another cent in this company

I find the click and collect order option a fantastic option to order online but avoid delivery charge. Its set up to notify when you are on the way, and your order is there ready fir you when you get there.
Super easy..

Very hard to make a meal out of what is available without getting a bunch of pre-packaged stuff in plastic. Can only select half what you want, mostly pre-packaged stuff. Couldnt get steak I wanted or a leg of lamb or lamb mince, the lettuce I usually get not there, no broccoli, cauli, marinated chicken wings. Went into store and it was all there just does not have a listing online.

Woolworths charge so much over cokes online for cigarettes. I know most people would be glad of that but it is a rip off by a big conglomerate taking advantage

A number of items paid for but not supplied. Requested refund but incorrect amount refunded (Only $7.40 refunded but $18.25 worth of items were not supplied) won't use it again.

Don’t do it I would give zero stars we live on a boat and travel Australia so rely on deliveries. Every delivery has had missing or wrong items, so we tried click and collect and got a taxi this time the New Town Hobart store had twelve missing items and two wrong items $75 worth complained got a refund and form letter apology, pathetic and they give you food that’s a day from expiration and fruit and veg that’s about to rot

Placed and order and all my dairy items were missing. Contacted woolies for a refund through their online chat service and was left waiting half an hour with no response so I had to call. Best they can do is a refund. I paid for delivery a service and yet now I have to go and purchase all the missing items. The alcohol I brought was left to roll around in a tub. Two bottles repeatedly smashing against each other so when they arrive one is damaged and leaking. They should be packed so they don’t / can’t roll around. I won’t be ordering from Woolworths again and I don’t recommend their online service.

Woolworths Cancelled my order without any reason and now it will take up to 5 business days to refund $200 worth of groceries. What an absolute disgrace. Tried calling customer help desk and they were absolutely useless. I’m appalled at this experience. Definitely Won’t be using their online store EVER again and I’ll be telling all our family and friends about this too.

The click and collect is absolutely appalling. Half the order was wrong or had one day left until it expired. If I could give it a negative score I would.

Delivery guy took off just after I pulled into my driveway because I made him wait 10 minutes.. guarantee I will now be the last delivery on his list today..