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Comprehensive Plan, Domestic Plan, Multi-Trip Plan, etc...AngelaPerth, WA
Thank God I had no need to use it but felt at ease knowing I was covered
this is 3rd time using this company everything about setting it up and organising was great
Well explained and easy to understand. Offers are good too. I would use this company again
1 comment
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PeterSouth East Queensland, QLD
Travel insurance.
Covered all our needs at a reasonable price. Have used this company many times & keep coming back. Only had to claim once, & that was processed promptly. Would recommend to any one,
1 comment
Allianz PartnersWorldcare Travel Insurance
That's so wonderful to hear! Thanks Peter. Kind regards, Tegan
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S.J.ParkerSydney Surrounds, NSW
Great Insurance
Policy was comprehensive & very good value. This is the second time we used this type of insurance for our overseas holidays. Easy to get an online quote and modify as required.
1 comment
Allianz PartnersWorldcare Travel Insurance
Thanks for the review and your feedback! Regards, Tegan
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Leone Janet HendersonHunter Region, NSW
- 2 reviews
This policy covered me for any situation
Policy was good value. Fortunately I didn't have a claim.
I have use this company for a number of times over the last few years. Any trip I take in future I will certainly use this company again.
1 comment
Allianz PartnersWorldcare Travel Insurance
That's great to hear, thanks for the review Leone! Regards, Tegan
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- Travel Insurance - Comprehensive Plan
- Verified customer
No Reply to Email after 72 Hours
I emailed Worldcare over 72 hours ago to request an extension to my policy "end date". I did receive an automated reply that one of their consultants "will respond to my enquiry as soon as possible". So far no reply from a consultant, this is very disappointing as I have used this company several times in the past.
5 comments
Allianz PartnersWorldcare Travel Insurance
Hi Frank, I'm sorry to hear that. Has someone been in touch with you yet? Please let me know if there's anything I can do to assist. Kind regards, Tegan
Hi Tegan, no one has been in touch with me yet and it has now been 7 days since my email. Regards Frank
Allianz PartnersWorldcare Travel Insurance
Hi Frank, okay thank you for letting me know. I will private message you for further details so we can get to the bottom of this. Tegan
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john kinseyPerth, WA
- 2 reviews
Everything that I wanted
My first time with WTI. Probably because it's my first international holiday for 20 years. Hope to alter that now. So easy to organize cover and great rate. Will come back again
1 comment
Allianz PartnersWorldcare Travel Insurance
Thanks for the feedback John! We look forward to insuring you on your next trip! Regards, Tegan
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CFD
- 2 reviews
Easy to make adjustments to our cover
I needed to extend the cover by a day - it was very easy to arrange over the phone at minimal cost. Great peace of mind for our car hire insurance.
1 comment
Allianz PartnersWorldcare Travel Insurance
That's great to hear, thanks for the review! Regards, Tegan
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JackIllawarra, NSW
- 2 reviews
Great policy at great price for peace of mind
Very happy purchasing this policy for two of us for a trip to New Zealand particularly as we encountered a flight cancellation prior to leaving Australia; policy would have covered motel costs if needed.
1 comment
Allianz PartnersWorldcare Travel Insurance
Hi Jack, thanks for sharing your experience with us! We look forward to welcoming you back as a customer. -Worldcare Travel Insurance
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China TravellerSouth East Queensland, QLD
So easy and quick
Myself and my 2 travel companions all signed up for comprehensive cover - no issues, Very easy to sign up and a great price, first time used and would use again without hesitation.
1 comment
Allianz PartnersWorldcare Travel Insurance
Hi there, thanks for sharing your experience with us. We look forward to welcoming you back as a customer! -Worldcare Travel Insurance
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W SmithSouth East Queensland, QLD
Won't cover losses from delayed flight + loss of night's accommodation + car hire
WARNING. Be very careful to read their terms and conditions. We had our flight delayed in Dubai, thus missing our connecting flight onwards. This caused us to stay in Madrid overnight and get the next possible flight to IBIZA the next day, causing us to lose out on a night's accommodation and half day's car rental. Both paid for.
Even though they say they will cover you 'If your journey is cancelled, rescheduled or shortened because of circumstances that were not expected or intended by you and are outside your control then we will pay'
They even claim to cover you on their homepage
'Travel Expenses
$50,000 additional expenses
$2,000 travel delay expenses
$5,000 alternative transport expenses'...Read more
1 comment
Allianz PartnersWorldcare Travel Insurance
Hi there, we're sorry to hear you're disappointed with your experience. I'll get in touch via private message to see if there's anything we can do to further assist. - Worldcare Travel Insurance
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ArsenSydney, NSW
It's a must
This is my first time buying World care Travel Insurance. I pick this insurance company as the price was lower compare to others with better coverage. I did not make a claim though that is why I couldn't say more.
1 comment
Allianz PartnersWorldcare Travel Insurance
Hi Arsen, thanks for sharing your experience. Great to hear of your satisfaction. We look forward to welcoming you back as a customer next time! - Worldcare Travel Insurance
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CruislingGreater Melbourne (Metropolitan), VIC
Excellent coverage regular customer of WCTI. Never travel without it.....
Great value for cruising. Easy online set up. Regular updates from company prior to travel along with reminders. Regular customer of WCTI, never travel without their cover. Will definitely use again
1 comment
Allianz PartnersWorldcare Travel Insurance
Hi Cruisling, we love getting feedback like this! Thanks for sharing. We look forward to welcoming you back as a customer next time you cruise! - Worldcare Travel Insurance
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Simple and good for seniors
Have used the company many times and it has continually offered best value for seniors. Did make a mistake with dates and was too late to extend policy while still traveling. Did not get relevant support via email, only what I could not do! Eventually I found out myself could buy a new policy online. A few days warning that policy was due to expire would have been helpful. Did have to make a small claim and the process was slick.
1 comment
Allianz PartnersWorldcare Travel Insurance
Hi Jo-B, we love getting feedback like this! Thanks for sharing. We look forward to welcoming you back as a customer next time you travel! - Worldcare Travel Insurance
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MidPerth, WA
- 2 reviews
You have to have it.
I felt the policy was a little expensive for what I required. I feel it could have been more flexible to cater for what was actually required. This is the first time I have used worldcare and will probably use them again.
My only slight criticism was the unclear explanations of the policy wording when I took the policy out.
1 comment
Allianz PartnersWorldcare Travel Insurance
Hi there, thanks for your review! We appreciate you sharing your feedback with us. - Worldcare Travel Insurance
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Thailand Oct 19
I had a good trip should have made a claim for travel as I had to come home early due to family member hospital admission paid extra cost of flight changes with thai airline and very big change to virgin price for flight change.
2 comments
Allianz PartnersWorldcare Travel Insurance
Hi Allan, thanks for your review. If you'd like to submit a claim, please visit https://www.worldcare.com.au/travel-insurance/claims-process/ in order to do so. Kind regards, Worldcare
I have destroyed my cost invoices for thai flight change and my virgin flight change since I arrived home so only have my bank record for virgin for flight change cost so I can not claim
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anonymousHunter Region, NSW
Easy to understand coverage and can complete online
Yes the policy was quite good value compared to other travel insurance companies and it was very easy to set up. We have not used this travel insurance company previously
1 comment
Allianz PartnersWorldcare Travel Insurance
Hi there, thanks for the feedback. Welcome to Worldcare! - Worldcare Travel Insurance
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KenHunter Region, NSW
- 2 reviews
Eazy to set up
Great company been useing for years never a problem with there service eazy contact if have a question or a claim good prive and have told others to use this insurance company
1 comment
Allianz PartnersWorldcare Travel Insurance
Hi Ken, great to hear. Thanks for your feedback! - Worldcare Travel Insurance
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Great company
I have used this insurance twice and It was very easy to apply, Fortunately no claims were needed but I feel confident with this insurer and will use them again. I have received no reward for this review but would like a discount on my next cover. Thank you.
1 comment
Allianz PartnersWorldcare Travel Insurance
Thanks so much for the great feedback! Since you are a previous Worldcare customer you will be on our email list. We send out discount promotions for previous customers from time to time so keep an ey... Read more
e on your email inbox to take advantage of the next sale! Kind regards, TeganSimilar opinion? Write a review on ieatwords.com.au!
RegSouth East Queensland, QLD
- 2 reviews
A first timer
Our first time with Worldcare them again. Very easy to organise online and a fair premium. We had no claims so we are not able to comment on claims experience
1 comment
Allianz PartnersWorldcare Travel Insurance
Thanks for the review Reg! Kind regards, Tegan
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CraigPerth, WA
- 3 reviews
- Travel Insurance - Comprehensive Plan
- Verified customer
Easy to apply, and my claim was dealt with efficiently
Policy was good value and easy to apply for. I lodges a claim for lost prescription glasses and was pleasantly surprised how quickly it was dealt with. I was a bit disappointed that they depreciated the cost of 18 month old glasses by 30%, but I supposed one should read the fine print carefully before buying a policy. However that was my fault
1 comment
Allianz PartnersWorldcare Travel Insurance
Hi Craig, thanks so much for your feedback on your claim experience - we appreciate it. Kind regards, Tegan
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Questions & Answers
Heinrich B.asked
I took out a policy to travel to Japan. I am now not going. There seems to be no way to actually cancel the insurance? Or at least I could not find a way. Should be clear - no travel, refund the insurance premium?
1 answer
Allianz PartnersWorldcare Travel Insurance
Hi Heinrich, give us a call on 1800 008 614 and we can answer any cancellation questions you have. If your cancellation is related to COVID-19, these FAQs may also be of assistance: https://www.worldcare.com.au/covid19-faqs/ Kind regards, Tegan
G Griffinasked
Hi, if the Australian Government or other official authority issues a Do Not Travel warning to the specific region or country I am booked to travel to, and that warning is given after I purchase your travel insurance policy and after I book my travel arrangements (flights and accommodation), would you cover me for cancellation of my trip? Kind regards, Gillian
2 answers
I had the same issue and rang them directly (as suggest by them below) and got a detailed answer rather than ask in a review site.
Allianz PartnersWorldcare Travel Insurance
Hi Gillian, thanks for your question. You can call us on 1800 008 614 to discuss. Kind regards, Tegan
Andrewasked
If my trip gets cancelled due to the coronavirus will I receive a full refund?
2 answers
You need to ring WTI & talk to them about your specific circumstances. Don’t assume anything. It’s likely your conversation will be recorded for future reference if needed, for both parties benefits.
Allianz PartnersWorldcare Travel Insurance
Hi Andrew, I'd suggest calling us on 1800 008 614 to discuss your individual circumstances. Spot on Craig!
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Allianz PartnersWorldcare Travel Insurance
Thanks Angela! Kind regards, Tegan