Youi Car Insurance Questions & Answers

Try this.
https://www.comparethemarket.com.au/car-insurance/journey/start

Try this.
https://www.comparethemarket.com.au/car-insurance/journey/start

Quite please

Josie. Considering Youi is before the Royal Commission Inquiry for NOT paying claims, perhaps you should consider an insurer with some history of being there when you need them, rather than being price driven to only find yourself left out of pocket after a claim. Cheers

Hey Boris which word would you consider your favourite, absolutely or fail?
However, you’re on the money with Youi, most complained about insurer in Australia for several years in a row, part of the Hollard group from South Africa. Serial offenders for sales tactics, claims issue and overall conduct, just like most online insurers.......!

Never claimed they are the best, but they gave me the best deal for my dollar ...

Shiraz. How can you state Youi are the best when you have not claimed. Youi has been under investigation by the Royal Commission Inquiry for NOT PAYING CLAIMS and investigated by the ACCC for defrauding customers. Additionally, Youi NZ was just sold and Youi Australia is up for sale as they have been losing market share due the 15 convictions and fines they received. You may as well throw your money in the air because it will have the same outcome if you do make an at fault claim with Youi. Cheers

Boris, I have had a run of bad luck in the last few years. First my dishwasher sprung a leak and ruined all my wooden floors in my house. The whole kitchen had to be removed, the damaged floorboards replaced, then kitchen put back in etc. Then after Cyclone Debbie, my retaining wall collapsed. Then someone ran into my car at the supermarket and just recently my partner had to swerve off the ride to avoid a head on with an idiot that veered into her lane. 4 claims in 4 years I think it is, and all with Youi and it hasn't been one drama. In fact its been easy. My premiums have remained fairly steady (I get a few other quotes when it comes up for renewal) so I at this stage can't say a bad thing about them.

Lea, Considering Youi is before the Royal Commission Inquiry for NOT paying claims, what do you think the chances are ?. cheers

It would depend on your policy. A quick phone call will get you the answer

Hi Boris, I'm not associated with YOUi (was just on here checking reviews). Here's an article to answer your questions. https://www.afr.com/companies/financial-services/youi-sells-out-of-stunted-nz-growth-sharpens-aussie-focus-20190924-p52uee

thanks Carolyn. Yes, Youi is selling off. Cheers

Sarah. Considering Youi is before the Royal Commission Inquiry for NOT paying claims, what do you think the chances are ?. cheers

I am from South Africa now living in Straya and you can be glad it's handled in South Africa. South Africa has one of the world's most developed financial sectors and a lot of insurance companies in Aussie are actually SA companies. Don't confuse South Africa with Africa mate... huge diffs.

Leon. Your reply does not address the question. Whilst you may still be patriotic towards SA, that does not relate at all towards what Youi gets up to in Australia. Unless you can add a valuable comment, I would suggest you take on board a great saying by Mohammad Ali "its better to keep your mouth shut and appear uneducated, rather than open your mouth and prove that you're uneducated". cheers

YES I have noticed this, they are a dodgy insurance company.. all the reviews are about is saving money, not one comment is about a claim someone has had to make why because they hide it. according to Youi its never their clients fault they are more interested in claiming money of innocent drivers that do the right thing. I'm currently dealing with their corrupt company for a not at fault claim with leaving me no choice but to use my own insurance and be out of pocket because of their corrupt system they use of accusing the other party of at fault regardless of what happened at the scene. all because they have more money.. what a JOKE this company is..... GOOD LUCK TAKING ON AAI

Suddenly two new reviewers (Youi Staff) are calling Youi employees 'ADVISERS". Smells fishy as usual !.

Totally!! See how many reviews the people who write. "i saved $xxx by switching to Youi, and not only that ....." Youi, scam company.

Check out the rating stats graph. 2 stars average for five years in a row, then in less than one year it exponentially jumps to over 4 stars - yes I'm mad....

This is the same response Youi will give you when you try to make an "at fault claim". Avoidance is Youi's way of dealing with anyone trying to get what they paid for or are owed. I think the Royal Commission Inquiry in to Youi for not paying claims should send a message to all potential customers to avoid Youi, but you be the judge. Bye

From my experience, Youi has an Australian call centre for SALES and QUOTES, but when you need to CLAIM, you will find your call diverts to South Africa, China, India and so on. Your call will also divert outside Australia after hours. Youi does not do online quotes and will only give you a quote after about 30 - 45 minutes of interrogation over the phone. bye

ok thanks for that

Pleasure.

You may want to try another insurer as Youi is most likely too busy to answer questions because the "Royal Commission Inquiry" is investigating Youi for not paying claims, but you be the judge. bye.

Youi has a $1000 additional excess for the first 90 days on top of the basic excess you agree on. That can add up to thousands of dollars.

Based on Youi's history, Youi can guarantee a ZERO payout on claims.
You may want to try another insurer as Youi is most likely too busy to answer questions because the "Royal Commission Inquiry" is investigating Youi for not paying claims, but you be the judge. bye.

Considering Youi is the only insurer investigated by a "ROYAL COMMISSION INQUIRY" for not paying out on claims, you be the judge. bye.

Tim. Considering most National Parks in most states are rated as "Four Wheels drive Parks", you may want to consider another insurer !.