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Youi Comprehensive Car Insurance Questions & Answers
6 questions from our users
Greg P.asked
What percentage of Youi claim centre staff are based overseas? What companies still have their claims staff working here in Australia? I have had many bad experiences with robotic, unhelpful Manilla-based call centres.
No answers
Stuart Gasked
What is the basic comprehensive insurance cost for a 2015 Mazda3 Sedan? The kilometres travelled per twelve months is 6000kms.
Josie Gasked
Hi I am wanting a quote for my comprensive car insurance please.
I am currently insured with Seniors I was hoping you could better. I have never had a claim had my license since 1964.
My car is kept under 24/7 security day & night unless I’m driving it obviously.
5 answers
Quite please
Josie. Considering Youi is before the Royal Commission Inquiry for NOT paying claims, perhaps you should consider an insurer with some history of being there when you need them, rather than being price driven to only find yourself left out of pocket after a claim. Cheers
Hey Boris which word would you consider your favourite, absolutely or fail?
However, you’re on the money with Youi, most complained about insurer in Australia for several years in a row, part of the Hollard group from South Africa. Serial offenders for sales tactics, claims issue and overall conduct, just like most online insurers.......!
Lea K.asked
Does youi cover windscreen damagr
2 answers
Lea, Considering Youi is before the Royal Commission Inquiry for NOT paying claims, what do you think the chances are ?. cheers
It would depend on your policy. A quick phone call will get you the answer
Boris Yasminskyasked
Hey Youi representative monitoring this site.
Is it true that Youi New Zealand has been forced to sell off the business because of the criminal convictions Youi was charged for in the courts of NZ. Is it true that Youi New Zealand is being sold to Tower Insurance. Is it true that Youi Australia is to be sold off to IAG Limited ?
2 answers
Hi Boris, I'm not associated with YOUi (was just on here checking reviews). Here's an article to answer your questions. https://www.afr.com/companies/financial-services/youi-sells-out-of-stunted-nz-growth-sharpens-aussie-focus-20190924-p52uee
thanks Carolyn. Yes, Youi is selling off. Cheers
Sarah K.asked
Do you cover rodent damage to vehicles?
1 answer
Sarah. Considering Youi is before the Royal Commission Inquiry for NOT paying claims, what do you think the chances are ?. cheers
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