Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Gaynor AndrewsHobart, TAS
The best mattress Ever
This mattress is the rolls Royce of mattresses! I now have comfortable sleep and no more aching joints during sleep - the best purchase I ever made! I had to share
Dave was amazing in giving me his time and patience with my many questions! He was able to answer all my questions and concerns with honesty and integrity! He made buying this superb mattress an easy buy - we need more Daves’ in the world priceless service - thank you so much!
Purchased in December 2021 at Website for $1,795.00.
1 comment
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BelV
- 2 reviews
Best mattress I have ever purchased
I don't normally write reviews and even this review I waited nearly one year to write as I wanted to make sure I was totally satisfied that the mattress was doing what the claims said it would. I am happy to say that other reviews I have read and all the research I did before buying my first latex mattress have paid off. I cannot recommend this mattress highly enough. I have purchased many different type of mattresses over the years - most lasting only 5 years. I have had this mattress nearly 1 year and I have high hopes it will outlast all the...Read more
other mattresses. From day one I loved sleeping on it. Some people have said that you need a period of adjustment when first sleeping on this, but we didn't find that at all. My back pain gradually disappeared over the first month we used this mattress and now I wake up with no pain at all. The only down side is that it is very heavy, so it takes two of us to rotate it every 3 months - but this is only a very small down side. So far, that mattress has maintained its shape, is highly comfortable and I never feel my partner move on the bed at all. I also love that it is a lot thinner than traditional mattresses, so fitted sheets fit easily on the bed. When lying on it, it is so dense that you cant tell that it is a lot lower. Zenna was also the best price for same quality latex mattresses out there. I nearly paid double the amount from another company for the same thing. I loved that it is all natural, bamboo cover and environmentally friendly.Purchased in February 2021.
1 comment
Jeffrey W.Zenna
Thank you BelV, we appreciate you sharing your experience and your feedback helps us immensely as we always strive to "get it right" when it comes to fulfilling expectations from our customers and pro... Read more
spective consumers. Wishing you many pleasant dreams:)Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Mattress Queen
- Verified purchase
Exceptional products & customer service, great price
After discovering significant mould issues in our house, we were faced with replacing 4 single and 1 queen mattress. After spending a weekend bed shopping, we didn't see anything of the quality and health standards we wanted. After a friend mentioned latex mattresses, we did more exploring and were impressed. We spoke with Dave at Zenna on a number of occassions and his knowledge and experience in the industry were excellent. We also appreciated his honesty and attention to detail. In terms of pricing, they were they cheapest by far despite bei...Read more
ng 100% natural and certified to leading standards (other latex suppliers were 100-200% more). We've all been sleeping on them for a few weeks and have been delighted with the results - everyone slept beautifully from the first night. We've also got the latex pillows (some with the softer ones) and again great sleeps. We would highly recommend Zenna mattresses to anyone. We also love the idea that these mattresses will last 20+ years!Purchased in November 2021.
1 comment
Jeffrey W.Zenna
Hi Peter,
Thank you for your great review, we really appreciate the feedback which is so important in our business.
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Best mattress for my bad back and breathes well unlike the koala mattress
Back pain has gone almost completely since changing to the zenna latex mattress. I would say it's 7.5 in comfort but the main thing is it supports your back really well as it doesn't sag down like mattresses always do or else they are too hard and too uncomfortable to get any sleep. I tried about 5 mattresses over the last 5 years without any success until this latex one is turning out to be almost perfect. I bought a Sealy that increased back pain, then a koala mattress (way too hot even in air con, didn't breathe at all! but super comfy), O...Read more
rthokenetic (worst lumpiness from a new mattress and poor quality base that made the sides super hard and a hard spot in the middle, avoid this brand) I bought top of the line models of each as i thought they would be best but the zenna is much better all around after a month so far with it. Anyway just letting people know with back pain especially this one worked really well for me and I can finally sleep well without my back suffering. Even without back pain this matters is the best I've ever used all thing considered and I'm in my late 30s and have slept in many hotel rooms etc so know mattresses very well.Purchased for $1,600.00.
1 comment
Jeffrey W.Zenna
Thank you for sharing your experience and we are pleased to hear that you have at last found a mattress that is suitable. It is a fact that folks with back problems each have a unique situation and no... Read more
mattress is specifically designed for all back issues, there are many sleep products on the market today that have names or wording that have a connotation with health or medical but it really just boils down to what is comfortable for each and every individual. You can be assured of longevity of your latex mattress, natural and healthy, no dustmites and mould will not grow on the latex, and this is affordable through us. We would love to hear from you again sometime in the future to obtain feedback as to how the Zenna is working for you. Pleasant dreams:)Similar opinion? Write a review on ieatwords.com.au!
Phil27Greater Melbourne (Metropolitan), VIC
- 2 reviews
So pleased with my Zenna Mattress
After a lot of research I decided on the Zenna Mattress it ticked all the boxes for me. No toxic fumes, pure, natural, no springs, no synthetics and it was well priced.
I was getting a lot of shoulder pain and waking up with headaches. Since sleeping on my Zenna Latex mattress and latex pillow I have been relitavely pain and headache free!
Absolutely delighted that I chose Zenna Latex Mattress.
Purchased in June 2021 for $1,495.00.
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CarlaRichmond-Tweed, NSW
- 2 reviews
Excellent mattress
I really like this mattress, always a bit scary to buy one on line but the try out period made it
worry free and especially talking to Jeff and Dave I felt secure in the fact that I had nothing to worry about, the best friendly service ever!
The mattress is great not to soft not to hard and I noticed My back is straighter, more aligned.
Purchased in September 2021 at Zenna.
1 comment
Jeffrey W.Zenna
Thank you Carla, we are ecstatic to have yet another satisfied customer
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Erron CriddlePerth, WA
- Mattress King
- Verified purchase
Excellent Mattress.
Hi,
I did a LOT of research about mattresses and wanted a mattress that:
1) Didn't produce a magnetic field (coil spring mattresses)
2) Didn't contain chemicals due to the new mattress "fire retardant requirements"
3) Was 100% natural with NO synthetics.
I also looked at the different types of Latex's available.
...Read more
Purchased in July 2021 for $1,695.00.
1 comment
Jeffrey W.Zenna
Hi Erron,
Thank you for placing your faith in our product and supporting our stance with natural and user friendly mattresses.
Pleasant dreams:)
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MandyBMetropolitan Adelaide, SA
Excellent & HONEST advice
If you're after honest advice, give Dave a ring. This is an email I sent to him after our unhurried 30+ minute phone chat today. It'll tell you all you need to know if you're having difficulty deciding, as I was.
Dear Dave,
I just wanted to drop you a line to sincerely thank you for your time, patience and honesty in replying to both my initial email and especially in regards to our phone conversation today.
You are a great asset to Zenna Latex Mattresses & despite ultimately not purchasing from you, I will be sure to do an online review ex...Read more
plaining that this was at your recommendation, as you didn't feel yours would be suitably firm enough for my spine & didn't want me to be an unsatisfied customer. Your experience and advice was immensely appreciated & has ultimately helped point me in the right direction (as far as what would be the best mattress for me, considering my particular spinal issues).2 comments
Jeffrey W.Zenna
Thank you Mandy for your awesome, kind and unexpected lovely comments - much appreciated. We do our best in providing honest presentations of our products worth in quality and value and it was a pleas... Read more
ure guiding you through a myriad of myths that exist on blogs and websites. We sincerely hope you will now be able to settle into the much needed comfort and support level you deserve and trust that the provider of your choice of product will take as good care of you as we would. Warm Regards DaveOnce again, thank you Dave.
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ML-HarveySouth East Queensland, QLD
- Mattress King
- Verified purchase
The best thing for dustmite allergies
We have had a Zenna king size mattress for awhile now (about 6 months) and after great success with stopping my dustmite allergies at night, have just purchased a double for my daughter who also has dustmite allergies. I’d never used a latex mattress before, so it took me about a week to get used to. I do prefer a mattress to be as soft as clouds, and sadly this mattress is not and I find it quite hard but I have adjusted to this and do feel comfortable. I highly recommend these mattresses for anyone who has dustmite allergies, the quality of my sleep has improved for this reason.
1 comment
Jeffrey W.Zenna
Thank you ML, great feedback and we always listen to our consumers. Everyone has an individual level of comfort and your body and the mattress have adjusted together. Also so glad that your dust mite ... Read more
allergy situation has improved, especially we appreciate your faith in our product by purchasing a second one for your little princess. Pleasant dreams:)Similar opinion? Write a review on ieatwords.com.au!
LouSouth East Queensland, QLD
- Mattress Queen
- Verified purchase
Outstanding
Absolutely Outstanding Products!!!!
I recently purchased a Zenna mattress, doona and sheet set and it was blissful sleep from the first night I received this. I will never go back to sprung mattresses again and only know now what I have been missing out on. Also the doona and bamboo sheets are absolutely awesome, like silk and I feel almost pampered in my own bedroom.
As my old mattress needed replacement and I have allergies I decided to look for something more natural after reading up on the internet and most pointers were toward natural lat...Read more
Purchased in July 2021 at online store for $1,753.00.
1 comment
Jeffrey W.Zenna
Thank you Lou, your good comments are much appreciated
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ObiwanFar North Queensland, QLD
- 3 reviews
- 2 likes
Great mattress and fantastic service!
We wanted to replace our mattresses and were looking for a good quality latex mattress. We live in the tropics with a high air humidity and wanted something suitable for this climate. We have an European sized bed with slats and are were happy with that. After some online investigation we decided to go with the Zenna King since it fulfilled all our requirements. After placing the order, the mattress arrived within a few days. The mattress is very comfortable, it has just the right firmness and we like the fact that it comes with a washable cov...Read more
er. Due to the ventilation holes it also provides a cooler feel than our previous mattresses. We had a few inquires with the company and Dave was very helpful and offered a fantastic service. Very recommendable!Purchased in July 2021.
1 comment
Jeffrey W.Zenna
Thank you for sharing Obiwan, much appreciated.
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Stuart N.Greater Melbourne (Metropolitan), VIC
- 2 reviews
A very good step up from a great old spring mattress.
We had a pocket spring/latex premium mattress previously and the springs had eventually softened to the point that back pain was experienced.
After much research, I decided to give the Zenna a try. I knew that latex seemed to be the premium offering in the market place and the Zenna was well priced and highly reviewed.
Very happy with the result after sleeping on the mattress for 3 months. The support is quite amazing. All points if the body feel contact with the mattress - at first it seems firmer than a traditional mattress, but really it is quite soft too. Certainly a different experience to a traditional mattress - in a good way.
100 night trial, I guess you can’t really go wrong. We love ours.
Purchased in April 2021 for $1,699.00.
1 comment
Jeffrey W.Zenna
Thank you Stuart, we are very pleased to hear from another satisfied customer.
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PJ - QldSouth East Queensland, QLD
Excellent mattress, outstanding customer service
I originally ordered a Zenna (after lots of research and conversations with other companies) because having a chemical-free, natural mattress is really important to me. I rang Zenna before ordering to find out more about their manufacturing process and product - and had everything explained very patiently and to my satisfaction. I went ahead and ordered a mattress. Unfortunately, because of my body shape, the mattress was too soft. Thanks to Zenna's brilliant 100 day trial, I was able to return the mattress and have it replaced with a harder on...Read more
e that is perfect for my bad back and neck. Throughout this process, the chaps from Zenna have been incredibly polite, understanding, conscientious and helpful. I'm not sure that I've ever experienced such excellent customer service (no joke - I am stunned by how respectfully and thoughtfully I have been treated). My new mattress is really comfortable and I'm very happy with it. If you are looking for a reasonably priced, genuine latex mattress, made by people who really know their product and care about their customers, you are in the right place.Purchased in November 2021.
1 comment
Jeffrey W.Zenna
Thank you PJ, your feedback and compliment is most appreciated and valued.
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Gaile WhiteSouth East Queensland, QLD
- 2 reviews
Great Bed Great service
I found this bed to be very comfortable and the company (David) very helpful indeed, his knowledge of mattress and their production very good. I would not hesitate in recommending the Zena mattress to anyone. It was also good that you could call the company and ask questions as with a lot of online purchases you cant do that.
Purchased in May 2021 for $1,695.00.
1 comment
Jeffrey W.Zenna
Thank you Gaile, we appreciate your good feedback
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SimoneRichmond-Tweed, NSW
- 2 reviews
- Mattress Queen
- Verified purchase
One of the best companies I have ever dealt with....
I would say that I fall into the category of bed shoppers that may be considered 'difficult'. I had been sleeping on a latex mattress for 10 years, and had been so happy...that the mere thought of having to replace it, pretty much terrified me. I 'slept' on the decision for months, did research worthy of a Nobel prize, and was still incapable of making a decision. In my mind, the team at Zenna would rate as some of the best customer service I have ever experienced. Not only INCREDIBLY knowledgeable about their product, but their focus on cu...Read more
stomer satisfaction goes WELL above and beyond. I actually really felt like I was a person with specific needs, and not just a customer. Dave has the patience of a saint and never once made me feel like I was being too much trouble...and I probably was. I can not rave enough about Zenna as a company and how far they went to ensure I was not only comfortable with my decision, but comfortable in my bed. Oh and just as a side...incredibly high quality product and such efficient delivery. Do yourself a favour and buy one of these mattresses, you won't regret it. SimonePurchased in May 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Hi Simone, thank you for placing your faith in our product and service, glad we could meet your expectations.
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PaulSouth-Eastern Region, NSW
- Mattress Queen
- Verified purchase
An affordable, top quality product with outstanding customer service.
We wanted a latex mattress to replace an expensive, but uncomfortable, coil spring mattress at ‘The Palms’, our holiday letting property at Mystery Bay on the South Coast of NSW. We did a lot of research before eventually deciding on a Zenna, and we are so glad we did! Our queen size Zeena is a top quality product that is quite possibly the best mattress we have ever slept on. It ‘breathes’ well, is exceptionally comfortable and has just the right amount of support. And that’s not just our opinion. The guest feedback we've had is that it's a “r...Read more
eally great bed”. These comments are very important to us because we want our guests to come back – not just for a memorable beach holiday, but also for a memorable night’s sleep. In our opinion, you can’t have one without the other. Thank you Zenna, your friendly efficient staff, affordable pricing and the excellent quality of your product are helping us achieve this aim. Beatry/Paul, The Palms, Mystery BayPurchased in February 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Thank you for the awesome feedback Paul, we hope to fill up all your rooms.
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Samantha D.Sydney, NSW
My sleeps are better!
My husband and I tried a few mattresses before we settled on Zenna. Thrilled with the mattress - well priced, comfortable, no harmful materials and excellent customer service. I have suffered from insomnia for the last 10 years on and off and since switching mattresses it rarely wakes the insomniac in me.
Purchased in July 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Thank you for your feedback Samantha, much appreciated
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Brett D MillsSouth East Queensland, QLD
Fantastic product
I previously had a latex mattress for 28 years but like all good things it eventually became hardened and had to go. Ordered a queen Zenna Latex and arrived a day early, wow. Great service. The mattress was well packaged, easy to place on the bed rolled up and when released filled out to full size and shape quite quickly. No objectionable smell and from the 1st night I slept better. Aches and paints from horrible old coil mattress took only 2 nights to disappear. Back to what I had enjoyed for all those years. A good nights sleep ! Big thank you to Zenna staff. Courteous, and friendly when I rang them. And efficient at quickly sending the product. I would recommend these mattresses to anyone wanting latex.
Purchased in April 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Thank you Brett, your feedback is much appreciated.
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Emma bMelbourne
- 2 reviews
- 1 like
Fabulous low tox mattress
I purchased my mattress for my 2 year old transitioning out of a cot into a bed. I was very concerned about all the toxic materials used to make mattresses and did not want him spending up to 10 hours a night breathing it in. The Zenna mattress provides an affordable natural option and we are super happy with it! Delivered to our door, no smell, no need to ‘off gass’. We will now get one for my daughter.
Purchased in June 2021.
1 comment
Jeffrey W.Zenna
Thank you Emma, your faith in our product and service is appreciated.
Dave
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Michelle CNortheast, VIC
Awesome mattress!
We purchased this mattress after carefully considering the options and decided on the Zenna as it appeared to have the best environmental features (a critical priority for us) as well as comfort and value. The customer service has been astoundingly good through the whole process and we really commend the Zenna team on their business approach - we consider them an example of the new business paradigm where profit doesn't come at the expense of ethics. We are delighted with our purchase - it took a couple of weeks to settle into our new mattress...Read more
but it is beautiful to sleep on. The back pain I was experiencing with our 20 year old mattress has gone. Our only issue was the weight of the mattress but I know that if we need to move it we can unzip the cover and move it in two sections.Purchased in July 2021 for $1,695.00.
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Questions & Answers
rosemarie p.asked
I need to replace latex mattress which has lasted us for 12 yrs. original price $6.000. It was extremely comfy. It came with a Mattress base. Am I still able to use base with zenna mattress. Is zenna mattress heavy?
3 answers
Jeffrey W.Zenna
Hi Rosemarie,
Thank you for your enquiry. Our king size Zenna mattress weighs 49kg, you can place latex mattresses on any base although we recommend a slatted base, plain or upholstered with slats ideally not further than 8cm apart - this for breathability. Should your existing base not be faulty then you are good to go and can continue using it.
How many days can I keep it before a return if it doesnt suit.
Jeffrey W.Zenna
Hi Rosemarie,
We give a 100 day trial from the date you receive your mattress. This does not mean that you have to keep it for 100 days, most folks would know within 3 weeks if the product is unsuitable. We are also very flexible and have had occasions where customers have asked for an extension on the 100 days as they liked the mattress and just wanted a little more time to adjust to the mattress and wanted reassurance from us. It is very seldom that we are requested to return a mattress.
karen m.asked
Can anyone tell me about their experience with partner disturbance? The main reason
Im considering this latex mattress to hopefully eliminate waking up every time my husband turns over.
3 answers
Jeffrey W.Zenna
Hi Karen,
Thank you for a good question.
In our view the most effective products providing for least partner disturbance would be latex, visco elastic memory foam and pocket coil mattresses. I would caution to say be aware that some adverts show a glass of wine on a mattress (without the quilted sleeping surface) and a bowling ball being dropped next to it without the glass of wine falling over, but once a cover is placed on it plus the fitted sheets etc the same exercise will have a different result. For very light sleepers even the movement of the doona can disturb them. Obviously the larger the mattress the better, our king size actually has two long single cores in one cover which further than minimum disturbance also allows for one sleeper to use the soft side up and the other sleeper the firm side up thus catering for individual comfort levels. Latex mattresses last 25 - years as well.
Thanks Jeffrey. I looked at your king size close-up pic and it seemed to be all one piece. Am I mistaken or is that an old photo?
Jeffrey W.Zenna
Hi Karen, thank you for your enquiry and good question.
We have used the queen size pics for all sizes and is an illustration as to what the mattresses looks like, once you click on the size you are looking for then the dimensions are provided. The king size is actually two long singles placed next to one another and zipped up in one cover, this allows for two benefits. One sleeper can sleep on the firmer side and the other on the softer side, also should you wish to move the mattress to another room or house the cover can be unzipped and the single cores carried one at a time. You will not feel anything different where the cores are placed next to one another.
trevasked
how long before an indent exceeding 2.5 centimeters can be expected?
1 answer
Jeffrey W.Zenna
Hi Trev, thanks for the enquiry, the reason we sell European latex is that they declare and test your loss over 10 years, the maximum loss on a Zenna over 10 years is 4% or 1cm, if you regularly rotate your mattress it won't even be that much, warm regards, Zenna.
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Jeffrey W.Zenna
Hi Gaynor, thank you for sharing your experience and Dave always takes pleasure in guiding folks through their concerns, we appreciate your faith in our product and advice. Pleasant dreams:)