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Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Tasman H.South East Queensland, QLD
- Mattress Queen
- Verified purchase
Fixed my back pain, getting good sleep now, brain working better
I was waking up every night with my back locked up & aching. The Zenna mattress fixed my back problems. I'm now getting excellent sleep. The first night I slept straight through without even changing position (that's never happened before). After six weeks of good sleep, my brain is also working better - no more losing my place when speaking. The mattress is high quality with multiple zones with different levels of support (e.g. more support for hips, less for feet). The zones work well - I got my partner to check, and my spine is straight lyin...Read more
g on it. I tried a $3000 latex mattress in a store, and instantly knew I wanted latex, but wanted to explore better priced options. I was worried about buying online. I spoke with Zenna's team on the phone. Their experience and their money back guarantee, gave me the confidence to give them a go. I let them know I had bad back pain, and they got the mattress to me in Brisbane in two working days. The mattress came very well packed, with multiple layers of protection, in a compressed roll, making it much easier to get it to my bed than if it had been delivered flat. Initially the mattress felt a bit firm to me, but after a few days the mattress & I adjusted. I've had two inner spring mattresses fail - each time it's been a big hassle - one to get it fixed under warranty, and the other to find a replacement. This made the long life of latex mattresses attractive (est. 20 years) - there's no springs to fail. I also like that the Zenna mattress cover is removable and washable, so I can keep it clean and looking nice over its long life. I was worried $1600 wouldn't be worth it, but I'm really glad I spent the money.Purchased in February 2021 for $1,595.00.
1 comment
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RoxieMetropolitan Adelaide, SA
- 4 reviews
- 1 like
Latex luxury, natural and affordable.
Since retiring my husband and I are much more focused on comfort and value than ever before. Our previous mattress (the fourth during our marriage) with new ensemble base was not only very expensive but guaranteed to last at least 10 years. However, it soon started sagging and causing back pain as well as being extremely cumbersome to rotate and even to wrestle the fitted sheets onto. Having heard from friends and colleagues about the virtues of latex mattresses, we decided to invest in a quality latex mattress; so started my research bender in...Read more
to the best quality product available. After trawling through dozens of websites and calling the companies that made it onto my short-list, we settled on Zenna, the company whose website had impressed me the most from the beginning. The Certified 100% Natural Latex mattress with eco-friendly bamboo cover, guaranteed to be anti allergy, dust mite and mildew, sounded perfect for us. The quality of the conversations I subsequently had with Dave at Zenna, whose knowledge, experience and genuine concern for his customers not only proved to be an education, but enabled us to buy our mattress with total confidence. It arrived as promised only 4 days after the order was placed (despite it being over the Australia Day long weekend), in perfect condition and was ready to sleep on that night. As a slimmer mattress, the sheets slipped on so easily, and the corners were so easy to lift when tucking them in. Firm and supportive and aaaaah, so comfortable! We are extremely pleased with our new latex mattress which, since they last 20+ years, should 'see us out' ! Best for last, say I! We highly recommend Zenna mattresses to anyone.Purchased in January 2021.
1 comment
Jeffrey W.Zenna
Hi Roxie,
Thank you sooooo much for your valuable feedback which to us is indicative that our advice, service and most importantly our product is most acceptable. Many reviews for products typically a... Read more
re stereotype (and often solicited), however your response is wonderfully indicative of what we strive to provide in terms of truthful and proper advice delivered together with top quality product designed by experienced persons from a genuine mattress manufacturing background overseas with many years experience. Your faith in our advice and product is greatly appreciated and we do observe other latex providers reaching out to consumers to make amends on review platforms where months ago they have shortfalls. Once again thank you so much for sharing your Zenna experience. Wishing you many years of comfort and quality sleep:)
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BelV
- 3 reviews
Best mattress I have ever purchased
I don't normally write reviews and even this review I waited nearly one year to write as I wanted to make sure I was totally satisfied that the mattress was doing what the claims said it would. I am happy to say that other reviews I have read and all the research I did before buying my first latex mattress have paid off. I cannot recommend this mattress highly enough. I have purchased many different type of mattresses over the years - most lasting only 5 years. I have had this mattress nearly 1 year and I have high hopes it will outlast all the...Read more
other mattresses. From day one I loved sleeping on it. Some people have said that you need a period of adjustment when first sleeping on this, but we didn't find that at all. My back pain gradually disappeared over the first month we used this mattress and now I wake up with no pain at all. The only down side is that it is very heavy, so it takes two of us to rotate it every 3 months - but this is only a very small down side. So far, that mattress has maintained its shape, is highly comfortable and I never feel my partner move on the bed at all. I also love that it is a lot thinner than traditional mattresses, so fitted sheets fit easily on the bed. When lying on it, it is so dense that you cant tell that it is a lot lower. Zenna was also the best price for same quality latex mattresses out there. I nearly paid double the amount from another company for the same thing. I loved that it is all natural, bamboo cover and environmentally friendly.Purchased in February 2021.
1 comment
Jeffrey W.Zenna
Thank you BelV, we appreciate you sharing your experience and your feedback helps us immensely as we always strive to "get it right" when it comes to fulfilling expectations from our customers and pro... Read more
spective consumers. Wishing you many pleasant dreams:)Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Zenna Mattress Queen compares to other Mattresses
Know better, choose better.
- Mattress Queen
- Verified purchase
Exceptional products & customer service, great price
After discovering significant mould issues in our house, we were faced with replacing 4 single and 1 queen mattress. After spending a weekend bed shopping, we didn't see anything of the quality and health standards we wanted. After a friend mentioned latex mattresses, we did more exploring and were impressed. We spoke with Dave at Zenna on a number of occassions and his knowledge and experience in the industry were excellent. We also appreciated his honesty and attention to detail. In terms of pricing, they were they cheapest by far despite bei...Read more
ng 100% natural and certified to leading standards (other latex suppliers were 100-200% more). We've all been sleeping on them for a few weeks and have been delighted with the results - everyone slept beautifully from the first night. We've also got the latex pillows (some with the softer ones) and again great sleeps. We would highly recommend Zenna mattresses to anyone. We also love the idea that these mattresses will last 20+ years!Purchased in November 2021.
1 comment
Jeffrey W.Zenna
Hi Peter,
Thank you for your great review, we really appreciate the feedback which is so important in our business.
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Best mattress for my bad back and breathes well unlike the koala mattress
Back pain has gone almost completely since changing to the zenna latex mattress. I would say it's 7.5 in comfort but the main thing is it supports your back really well as it doesn't sag down like mattresses always do or else they are too hard and too uncomfortable to get any sleep. I tried about 5 mattresses over the last 5 years without any success until this latex one is turning out to be almost perfect. I bought a Sealy that increased back pain, then a koala mattress (way too hot even in air con, didn't breathe at all! but super comfy), O...Read more
rthokenetic (worst lumpiness from a new mattress and poor quality base that made the sides super hard and a hard spot in the middle, avoid this brand) I bought top of the line models of each as i thought they would be best but the zenna is much better all around after a month so far with it. Anyway just letting people know with back pain especially this one worked really well for me and I can finally sleep well without my back suffering. Even without back pain this matters is the best I've ever used all thing considered and I'm in my late 30s and have slept in many hotel rooms etc so know mattresses very well.Purchased for $1,600.00.
1 comment
Jeffrey W.Zenna
Thank you for sharing your experience and we are pleased to hear that you have at last found a mattress that is suitable. It is a fact that folks with back problems each have a unique situation and no... Read more
mattress is specifically designed for all back issues, there are many sleep products on the market today that have names or wording that have a connotation with health or medical but it really just boils down to what is comfortable for each and every individual. You can be assured of longevity of your latex mattress, natural and healthy, no dustmites and mould will not grow on the latex, and this is affordable through us. We would love to hear from you again sometime in the future to obtain feedback as to how the Zenna is working for you. Pleasant dreams:)Similar opinion? Write a review on ieatwords.com.au!
Phil27Greater Melbourne (Metropolitan), VIC
- 2 reviews
So pleased with my Zenna Mattress
After a lot of research I decided on the Zenna Mattress it ticked all the boxes for me. No toxic fumes, pure, natural, no springs, no synthetics and it was well priced.
I was getting a lot of shoulder pain and waking up with headaches. Since sleeping on my Zenna Latex mattress and latex pillow I have been relitavely pain and headache free!
Absolutely delighted that I chose Zenna Latex Mattress.
Purchased in June 2021 for $1,495.00.
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LouSouth East Queensland, QLD
- Mattress Queen
- Verified purchase
Outstanding
Absolutely Outstanding Products!!!!
I recently purchased a Zenna mattress, doona and sheet set and it was blissful sleep from the first night I received this. I will never go back to sprung mattresses again and only know now what I have been missing out on. Also the doona and bamboo sheets are absolutely awesome, like silk and I feel almost pampered in my own bedroom.
As my old mattress needed replacement and I have allergies I decided to look for something more natural after reading up on the internet and most pointers were toward natural lat...Read more
Purchased in July 2021 at online store for $1,753.00.
1 comment
Jeffrey W.Zenna
Thank you Lou, your good comments are much appreciated
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PJ - QldSouth East Queensland, QLD
Excellent mattress, outstanding customer service
I originally ordered a Zenna (after lots of research and conversations with other companies) because having a chemical-free, natural mattress is really important to me. I rang Zenna before ordering to find out more about their manufacturing process and product - and had everything explained very patiently and to my satisfaction. I went ahead and ordered a mattress. Unfortunately, because of my body shape, the mattress was too soft. Thanks to Zenna's brilliant 100 day trial, I was able to return the mattress and have it replaced with a harder on...Read more
e that is perfect for my bad back and neck. Throughout this process, the chaps from Zenna have been incredibly polite, understanding, conscientious and helpful. I'm not sure that I've ever experienced such excellent customer service (no joke - I am stunned by how respectfully and thoughtfully I have been treated). My new mattress is really comfortable and I'm very happy with it. If you are looking for a reasonably priced, genuine latex mattress, made by people who really know their product and care about their customers, you are in the right place.Purchased in November 2021.
1 comment
Jeffrey W.Zenna
Thank you PJ, your feedback and compliment is most appreciated and valued.
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SimoneRichmond-Tweed, NSW
- 2 reviews
- Mattress Queen
- Verified purchase
One of the best companies I have ever dealt with....
I would say that I fall into the category of bed shoppers that may be considered 'difficult'. I had been sleeping on a latex mattress for 10 years, and had been so happy...that the mere thought of having to replace it, pretty much terrified me. I 'slept' on the decision for months, did research worthy of a Nobel prize, and was still incapable of making a decision. In my mind, the team at Zenna would rate as some of the best customer service I have ever experienced. Not only INCREDIBLY knowledgeable about their product, but their focus on cu...Read more
stomer satisfaction goes WELL above and beyond. I actually really felt like I was a person with specific needs, and not just a customer. Dave has the patience of a saint and never once made me feel like I was being too much trouble...and I probably was. I can not rave enough about Zenna as a company and how far they went to ensure I was not only comfortable with my decision, but comfortable in my bed. Oh and just as a side...incredibly high quality product and such efficient delivery. Do yourself a favour and buy one of these mattresses, you won't regret it. SimonePurchased in May 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Hi Simone, thank you for placing your faith in our product and service, glad we could meet your expectations.
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Find out how Zenna Mattress Queen compares to other Mattresses
Know better, choose better.
PaulSouth-Eastern Region, NSW
- Mattress Queen
- Verified purchase
An affordable, top quality product with outstanding customer service.
We wanted a latex mattress to replace an expensive, but uncomfortable, coil spring mattress at ‘The Palms’, our holiday letting property at Mystery Bay on the South Coast of NSW. We did a lot of research before eventually deciding on a Zenna, and we are so glad we did! Our queen size Zeena is a top quality product that is quite possibly the best mattress we have ever slept on. It ‘breathes’ well, is exceptionally comfortable and has just the right amount of support. And that’s not just our opinion. The guest feedback we've had is that it's a “r...Read more
eally great bed”. These comments are very important to us because we want our guests to come back – not just for a memorable beach holiday, but also for a memorable night’s sleep. In our opinion, you can’t have one without the other. Thank you Zenna, your friendly efficient staff, affordable pricing and the excellent quality of your product are helping us achieve this aim. Beatry/Paul, The Palms, Mystery BayPurchased in February 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Thank you for the awesome feedback Paul, we hope to fill up all your rooms.
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Samantha D.Sydney, NSW
My sleeps are better!
My husband and I tried a few mattresses before we settled on Zenna. Thrilled with the mattress - well priced, comfortable, no harmful materials and excellent customer service. I have suffered from insomnia for the last 10 years on and off and since switching mattresses it rarely wakes the insomniac in me.
Purchased in July 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Thank you for your feedback Samantha, much appreciated
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Brett D MillsSouth East Queensland, QLD
Fantastic product
I previously had a latex mattress for 28 years but like all good things it eventually became hardened and had to go. Ordered a queen Zenna Latex and arrived a day early, wow. Great service. The mattress was well packaged, easy to place on the bed rolled up and when released filled out to full size and shape quite quickly. No objectionable smell and from the 1st night I slept better. Aches and paints from horrible old coil mattress took only 2 nights to disappear. Back to what I had enjoyed for all those years. A good nights sleep ! Big thank you to Zenna staff. Courteous, and friendly when I rang them. And efficient at quickly sending the product. I would recommend these mattresses to anyone wanting latex.
Purchased in April 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Thank you Brett, your feedback is much appreciated.
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Verelle RoockeSouth West, WA
- Mattress Queen
- Verified purchase
Always comfortable-sleeping so well!
I searched for an affordable latex mattress and couldn't be happier with the Zenna queen mattress I purchased. I tend to get an achey back on standard foam mattresses because I sleep a lot on my stomach, but I just sink evenly into the Zenna and it contours to my body so I get a very refreshing sleep. The after-sales advice when I phoned with a question was spot on. The price and delivery of the mattress were fantastic and I love knowing that I am sleeping on something environmentally sound as well.
Purchased in June 2021 for $1,495.00.
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The reviewer stated that an incentive was offered for this review
JenGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 3 likes
- Mattress Queen
- Verified purchase
It was a big decision but one I’m very happy to have made!
After being a very happy foam mattress owner for many years, I really struggled with choosing a replacement as the maker of my previous mattress no longer existed. I had considered a Tempur mattress having purchased their base but it just didn’t feel right. After much research and gettting confused by the options, I finally chose Zenna. It was great to be able to talk to the person that makes them, and the mattress arrived in super quick time. It is very comfortable, and after a few months there is no no hint of sagging. I wanted a firm mattres...Read more
s, and the Zenna met this requirement. I did take a few weeks to adjust to a new mattress, not that I was uncomfortable during this time - it was just different. Having had a major health scare recently I really wanted to buy a product that had no ‘nasties’ and this is what I got. I travel quite a bit and can’t wsir to get home to my own bed - and mattress! Very happy customer all round.Purchased in June 2021.
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Hugo ZTownsville
Zenna mattress, the gift of restful sleep
My brother- in- law bought me a wonderful natural boutique present for my birthday, a 100 percent pure latex Zenna queen mattress. It is the most useful and relaxing present I have received in all my life. The superior comfortable mattress automatically adjusts to my body contour and improves my rest and sleep. It is easier making the bed as the fitted- sheet stretch easily over the perfectly- sized mattress. I am 78 and I expect to enjoy my Zenna mattress for the rest of my life.
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Find out how Zenna Mattress Queen compares to other Mattresses
Know better, choose better.
HarmonySouth East Queensland, QLD
- 2 reviews
- Mattress Queen
- Verified purchase
Love it!
I have had my Zenna mattress for a little while now and I'm absolutely loving it.
It's the perfect combination of supportive yet so comfortable.
I was really happy with the time in which it arrived, the instructions that came with it that told me when to flip it etc for optimal use and long geverty.
The customer service team were great to deal with also.
I will be buying a single bed mattress for my daughter and have told my friends and family to upgrade their mattresses to a Zenna.
Thank you for making an affordable latex mattress Zenna!!
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Liz MAU
- Mattress Queen
- Verified purchase
Improved quality of sleep with this mattress.
We thoroughly researched latex mattresses before settling on a Zenna mattress. The ordering/packaging/delivery was super efficient and installation instructions very helpful. Each night we find ourselves saying to each other how much we love our new bed and it is so hard to leave its comfort in the mornings.
Regarding warmth (during winter), we only need the lowest setting on our electric blanket to pre-heat our bed, if at all. We are wonderfully comfortable at night, our quality of sleep is better and the latex absorbs all movement such that we no longer disturb one another, either. Excellent value and quality. We couldn't be happier with our purchase.
1 comment
Jeffrey W.Zenna
Thanks Liz, Team Zenna
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- Mattress Queen
- Verified purchase
Amazing! Best sleep I've had in ages!
Not only was the mattress easy to carry up the stairs to the bedroom but once we got it unpacked and started using it, we could really tell the difference.
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ClareBrisbane
Great mattress, glad we decided on it
Had been tossing up over latex mattress for a long while looking into general comfort and health and other benefits (no off gassing, degradable at end of life cycle etc). Had looked at many companies more expensive, zenna wasn't the least expensive but not most expensive either. After careful consideration across multiple choices we decided on Zenna. Arrival was quick, compact roll packaging but heavy as anything and requires at least 2 people to lift. The outer cover is good quality but pills after a short while as most mattresses do, not affe...Read more
cting mattress though. Took a month or so rotating and getting used to mattress, was uncomfortable at first and had some neck pain trying to figure out how to sleep on it but after initial month or two quite comfortable. Had to sleep on a regular spring mattress not long ago and couldn't sleep at all I was so uncomfortable so the Zenna has ended up being more comfortable and now it's harder to sleep on anything else. Originally didn't need pillows as our necks were getting used to the mattress but now we can use pillows also with it. It does take getting used to. Seems durable enough, the warranty is good. Some slight sagging occurring if you don't rotate around every month I feel but otherwise I am glad we purchased. Overall I think our quality of sleep has improved rather than tossing and turning all night.1 comment
Jeffrey W.Zenna
Hi Clare, thanks for the review.
In the 1st three months your mattress will soften slightly, this is normal settling, that is why it is important to rotate every 3 months in the 1st year, the good ne... Read more
ws is that it won’t change after that, all Zenna mattresses are tested for hardness and height durability. Zenna mattresses are manufactured to comply with international ISO requirements. ISO 3385, which only allows 5% loss of height. That’s 10mm impression on an 18 cm latex mattress core after 10 years.Similar opinion? Write a review on ieatwords.com.au!
- Mattress Queen
- Verified purchase
Best value for high quality mattress. Thank you Zenna
Very comfortable mattress with excellent support in the right areas. I'm 6'4" and support areas fit well for me. Have had no wear or indication of discolouration after 6 months. We purchased 2 mattresses and my wife absolutely loves hers. She is sensitive to dust and allergens and has had no problems with this mattress.
Both our sleep has improved since we got the Zenna mattresses.
The customer service was excellent and the 100 day money back guarantee was most reassuring as buying without trying is always a risk accept when you have ...Read more
the full refund offer if we weren't happy. I actually was served by the owner and got a huge amount of understanding and shared knowledge about the Zenna latex mattress and the industry processes. Definitely satisfied with my purchase.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
kateasked
What is the delivery time for Perth?
1 answer
Jeffrey W.Zenna
Hi Kate, thanks for the query, about 5 working days, warm regards, Zenna
peterasked
Where are your mattresses made? what are they made from or with? and are they treated with any chemicals?
3 answers
Jeffrey W.Zenna
Hi Peter, thanks for the enquiry, our mattresses are made in Europe from 100% natural rubber sap from the tree and no, not treated with chemicals.
Please feel free to call on 02 9437 6172 we have 35 years experience in this industry.
Regards Jeff
we live in sisters beach Tas. here can we see your mattresses?
Jeffrey W.Zenna
Hi Peter, don't know how this slipped through and we apologise for not responding earlier. We are an online business thus no showrooms and this is where our 100 day trial comes in.
Warm regards
Dave
johnasked
What is the density of mattress?
1 answer
Jeffrey W.Zenna
Hi, thanks for the enquiry, the density is 80, regards, Team Zenna
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Jeffrey W.Zenna
Hi Tasman,
A super huge thank you for sharing with all and we are even more pleased than you are - another satisfied customer is what makes our day.