Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Gaile WhiteSouth East Queensland, QLD
- 2 reviews
Great Bed Great service
I found this bed to be very comfortable and the company (David) very helpful indeed, his knowledge of mattress and their production very good. I would not hesitate in recommending the Zena mattress to anyone. It was also good that you could call the company and ask questions as with a lot of online purchases you cant do that.
Purchased in May 2021 for $1,695.00.
1 comment
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SimoneRichmond-Tweed, NSW
- 2 reviews
- Mattress Queen
- Verified purchase
One of the best companies I have ever dealt with....
I would say that I fall into the category of bed shoppers that may be considered 'difficult'. I had been sleeping on a latex mattress for 10 years, and had been so happy...that the mere thought of having to replace it, pretty much terrified me. I 'slept' on the decision for months, did research worthy of a Nobel prize, and was still incapable of making a decision. In my mind, the team at Zenna would rate as some of the best customer service I have ever experienced. Not only INCREDIBLY knowledgeable about their product, but their focus on cu...Read more
stomer satisfaction goes WELL above and beyond. I actually really felt like I was a person with specific needs, and not just a customer. Dave has the patience of a saint and never once made me feel like I was being too much trouble...and I probably was. I can not rave enough about Zenna as a company and how far they went to ensure I was not only comfortable with my decision, but comfortable in my bed. Oh and just as a side...incredibly high quality product and such efficient delivery. Do yourself a favour and buy one of these mattresses, you won't regret it. SimonePurchased in May 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Hi Simone, thank you for placing your faith in our product and service, glad we could meet your expectations.
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PaulSouth-Eastern Region, NSW
- Mattress Queen
- Verified purchase
An affordable, top quality product with outstanding customer service.
We wanted a latex mattress to replace an expensive, but uncomfortable, coil spring mattress at ‘The Palms’, our holiday letting property at Mystery Bay on the South Coast of NSW. We did a lot of research before eventually deciding on a Zenna, and we are so glad we did! Our queen size Zeena is a top quality product that is quite possibly the best mattress we have ever slept on. It ‘breathes’ well, is exceptionally comfortable and has just the right amount of support. And that’s not just our opinion. The guest feedback we've had is that it's a “r...Read more
eally great bed”. These comments are very important to us because we want our guests to come back – not just for a memorable beach holiday, but also for a memorable night’s sleep. In our opinion, you can’t have one without the other. Thank you Zenna, your friendly efficient staff, affordable pricing and the excellent quality of your product are helping us achieve this aim. Beatry/Paul, The Palms, Mystery BayPurchased in February 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Thank you for the awesome feedback Paul, we hope to fill up all your rooms.
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Samantha D.Sydney, NSW
My sleeps are better!
My husband and I tried a few mattresses before we settled on Zenna. Thrilled with the mattress - well priced, comfortable, no harmful materials and excellent customer service. I have suffered from insomnia for the last 10 years on and off and since switching mattresses it rarely wakes the insomniac in me.
Purchased in July 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Thank you for your feedback Samantha, much appreciated
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Brett D MillsSouth East Queensland, QLD
Fantastic product
I previously had a latex mattress for 28 years but like all good things it eventually became hardened and had to go. Ordered a queen Zenna Latex and arrived a day early, wow. Great service. The mattress was well packaged, easy to place on the bed rolled up and when released filled out to full size and shape quite quickly. No objectionable smell and from the 1st night I slept better. Aches and paints from horrible old coil mattress took only 2 nights to disappear. Back to what I had enjoyed for all those years. A good nights sleep ! Big thank you to Zenna staff. Courteous, and friendly when I rang them. And efficient at quickly sending the product. I would recommend these mattresses to anyone wanting latex.
Purchased in April 2021 for $1,495.00.
1 comment
Jeffrey W.Zenna
Thank you Brett, your feedback is much appreciated.
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Emma bMelbourne
- 2 reviews
- 1 like
Fabulous low tox mattress
I purchased my mattress for my 2 year old transitioning out of a cot into a bed. I was very concerned about all the toxic materials used to make mattresses and did not want him spending up to 10 hours a night breathing it in. The Zenna mattress provides an affordable natural option and we are super happy with it! Delivered to our door, no smell, no need to ‘off gass’. We will now get one for my daughter.
Purchased in June 2021.
1 comment
Jeffrey W.Zenna
Thank you Emma, your faith in our product and service is appreciated.
Dave
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The reviewer stated that an incentive was offered for this review
Michelle CNortheast, VIC
Awesome mattress!
We purchased this mattress after carefully considering the options and decided on the Zenna as it appeared to have the best environmental features (a critical priority for us) as well as comfort and value. The customer service has been astoundingly good through the whole process and we really commend the Zenna team on their business approach - we consider them an example of the new business paradigm where profit doesn't come at the expense of ethics. We are delighted with our purchase - it took a couple of weeks to settle into our new mattress...Read more
but it is beautiful to sleep on. The back pain I was experiencing with our 20 year old mattress has gone. Our only issue was the weight of the mattress but I know that if we need to move it we can unzip the cover and move it in two sections.Purchased in July 2021 for $1,695.00.
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mchiovettiSydney, NSW
Zenna were incredibly helpful, even offering to replace the mattress until I was completely satisfied
We purchased a king sized Zenna Mattress 1 year ago - although we loved this mattress when we bought it, after a year, we had it sagging in the middle. Turns out our bedframe (also new, purchased elsewhere) had a leg broken in the middle - regardless, the Zenna team would not stop until I was completely satisfied with my nights sleep. They even offered to replace the mattress so we could rule that out as a culprit.
My only complaint is that the mattress is extremely heavy - we have a King Size and it is too heavy for the 2 of us to flip regularly (my hubbie is 6'4" so we're not small!!) Perhaps that contributed to a broken bedframe. I don't know.
Regardless, we love these mattresses and the customer service is outstanding.
Purchased in March 2021 for $1,600.00.
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AnnaAU
Great quality for a health conscious customer
We purchased two single mattresses for my children and they have been excellent so far. Maintained shape well, very comfy without being too soft.
Thinking of purchasing a queen one for ourselves now.
Purchased in July 2021.
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The reviewer stated that an incentive was offered for this review
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Verelle RoockeSouth West, WA
- Mattress Queen
- Verified purchase
Always comfortable-sleeping so well!
I searched for an affordable latex mattress and couldn't be happier with the Zenna queen mattress I purchased. I tend to get an achey back on standard foam mattresses because I sleep a lot on my stomach, but I just sink evenly into the Zenna and it contours to my body so I get a very refreshing sleep. The after-sales advice when I phoned with a question was spot on. The price and delivery of the mattress were fantastic and I love knowing that I am sleeping on something environmentally sound as well.
Purchased in June 2021 for $1,495.00.
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The reviewer stated that an incentive was offered for this review
JenGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 3 likes
- Mattress Queen
- Verified purchase
It was a big decision but one I’m very happy to have made!
After being a very happy foam mattress owner for many years, I really struggled with choosing a replacement as the maker of my previous mattress no longer existed. I had considered a Tempur mattress having purchased their base but it just didn’t feel right. After much research and gettting confused by the options, I finally chose Zenna. It was great to be able to talk to the person that makes them, and the mattress arrived in super quick time. It is very comfortable, and after a few months there is no no hint of sagging. I wanted a firm mattres...Read more
s, and the Zenna met this requirement. I did take a few weeks to adjust to a new mattress, not that I was uncomfortable during this time - it was just different. Having had a major health scare recently I really wanted to buy a product that had no ‘nasties’ and this is what I got. I travel quite a bit and can’t wsir to get home to my own bed - and mattress! Very happy customer all round.Purchased in June 2021.
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Hugo ZTownsville
Zenna mattress, the gift of restful sleep
My brother- in- law bought me a wonderful natural boutique present for my birthday, a 100 percent pure latex Zenna queen mattress. It is the most useful and relaxing present I have received in all my life. The superior comfortable mattress automatically adjusts to my body contour and improves my rest and sleep. It is easier making the bed as the fitted- sheet stretch easily over the perfectly- sized mattress. I am 78 and I expect to enjoy my Zenna mattress for the rest of my life.
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HarmonySouth East Queensland, QLD
- 2 reviews
- Mattress Queen
- Verified purchase
Love it!
I have had my Zenna mattress for a little while now and I'm absolutely loving it.
It's the perfect combination of supportive yet so comfortable.
I was really happy with the time in which it arrived, the instructions that came with it that told me when to flip it etc for optimal use and long geverty.
The customer service team were great to deal with also.
I will be buying a single bed mattress for my daughter and have told my friends and family to upgrade their mattresses to a Zenna.
Thank you for making an affordable latex mattress Zenna!!
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bellacoopsVictoria
- Mattress Double
- Verified purchase
Best mattress ever!
I absolutely LOVE my Zenna latex mattress - it's like sleeping on a cloud. It is lovely and soft yet somehow provides support exactly where it needs to at the same time. I have had a sore neck for many years, and this, as well as my sleep in general, have been gradually improving since getting the new mattress.
It did initially seem a bit risky buying a mattress over the internet - one that I couldn't lie on and try out first - however, the 'try it for 100 days' tempted me. I like that the mattress itself is made of nothing but latex - no nast...Read more
1 comment
Jeffrey W.Zenna
Thanks and regards, Team Zenna.
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KristinByron Bay
- Mattress King
- Verified purchase
Best value for money.
I wanted a healthy, supportive, long lasting mattress and was happy to invest into it. After all my research I settled on a zenna and it's ticking all the boxes, and it cost a lot less than I thought i'd have to spend to get the quality of sleep we are experiencing. Our backs were killing us before this mattress (I made us wait until we found the prefect mattress to swap over), as soon as we swapped to the zenna we've had no issues, it still surprises me. We have a king and are about to order 2 additional singles. I love the door to door delivery.
1 comment
Jeffrey W.Zenna
Thanks Kristin, warm regards, Team Zenna
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Find out how Zenna Mattress compares to other Mattresses
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Shelley
- 2 reviews
Fantastic product and great service!
We have just purchased a second mattress for our son after having one for 18 months . Very happy with it, easy to take off the cover and wash and put back on. The mattress is still like new after 18 months very durable and comfortable. No smell when you unpack and delivery was quick . Highly recommended you won't regret it! Excellent customer service as well!
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Liz MAU
- Mattress Queen
- Verified purchase
Improved quality of sleep with this mattress.
We thoroughly researched latex mattresses before settling on a Zenna mattress. The ordering/packaging/delivery was super efficient and installation instructions very helpful. Each night we find ourselves saying to each other how much we love our new bed and it is so hard to leave its comfort in the mornings.
Regarding warmth (during winter), we only need the lowest setting on our electric blanket to pre-heat our bed, if at all. We are wonderfully comfortable at night, our quality of sleep is better and the latex absorbs all movement such that we no longer disturb one another, either. Excellent value and quality. We couldn't be happier with our purchase.
1 comment
Jeffrey W.Zenna
Thanks Liz, Team Zenna
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MaryASydney
- Mattress Single
- Verified purchase
Like sleeping on a cloud...
Truly. This mattress is PERFECTION! I was on the hunt for a nontoxic mattress for my 4 year old daughter, which was also wallet-friendly and above all else - comfortable. After having ordered one of those traditional bed-in-a box types for myself and despising it (made of a mixture of gels/foams - just sounds like marketing hogwash to be honest), I went ahead and spent a bit more and bought the Zenna. As soon as I opened it and felt the material I knew it was what I was searching for. I’d describe it as medium firmness but with quite a bit of g...Read more
ive so ends up feeling softer. Like those dreamy hotel mattresses! Compared to the heavy wooden plank I currently sleep on, her bed is just so incredible cosy to slip into - still VERY supportive but also somehow soft and pillowy! It seems as if it will last a long time too. No strange multi-layers, easy to zip. She loves to bounce and jump on the bed too, which you can’t do with other brands. Also - no smell! Totally eco and breathable - just open up and flip a couple of times in the initial few weeks whilst it settles. I can’t sing this companies’ praises high enough. If you cherish your sleep and have sleep preferences similar to what I’ve described you will adore the Zenna.Similar opinion? Write a review on ieatwords.com.au!
- Mattress Queen
- Verified purchase
Amazing! Best sleep I've had in ages!
Not only was the mattress easy to carry up the stairs to the bedroom but once we got it unpacked and started using it, we could really tell the difference.
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- Mattress King
- Verified purchase
Finally found a mattress that ticks all the boxes!
I was after an affordable mattress that was natural and low tox and most that I found were way out of my price range. Finally came across the zenna and was a bit sceptical at first but I’m so happy with my purchase! It’s not your typical mattress, it’s low profile and quite heavy but I’m loving sleeping on it and it has significantly improved my back pain. Customer service was excellent too. I use mine with a wool mattress topper because I like a very plush cloud like feel but it’s comfy and supportive without it. So glad I bought one and will be buying another for my son when he goes in a ‘big boy bed’.
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Questions & Answers
Frustratedasked
We would like to buy a king but I have read your king is two singles next to each other? What happens if you sleep in the middle of the bed? You should feel the gap between the mattresses?
2 answers
I'm not sure why my username says "frustrated" ? please note I did not type that in and am not frustrated with Zenna
Jeffrey W.Zenna
Hi, thank you for your enquiry and good question.
Our king size consists of two long single latex cores placed next to one another and zipped up in a bamboo cover, this provides for two benefits - one is as the mattresses have a firmer side and a softer side each sleeper can have their own preferred side so sleep on and secondly should you move home the mattress cover can be unzipped and you can carry each individual core conveniently. We have sold many king size mattresses and your question regularly pops up, you should feel no gap or anything different in the middle of the mattress.
notasked
Hi. Will a zenna mattress cope with a metal bed with metal slats 17.5ish cm apart? If not, what will happen to mattress if you did use it on such slats? (It’s really hard to find an all metal bed that is strong and this one is the only one I could find, but the slats are more than 8 cm apart. Wooden slats are useless because they just get mouldy in humid climates so need a mould free solution ie metal slats. )
Also can you dry steam clean a zenna mattress (hotter dryer steam so less moisture)?
And can you have the queen in two parts as well so it is not as heavy ?
People say latex is hot to sleep on. How hot is the zenna mattress to sleep on?
Thanks
2 answers
I think you should ask Dave at Zenna - he is extremely knowledgeable and trustworthy. I think a metal base and slats would be fine but not sure about spacing. I personally wouldn't dry steam clean the latex - you can wash the bamboo cover. Don't think you can get Queen in 2 halves - you can get a King in 2 parts I suspect. Google your questions or call Zenna direct. You won't get a sales pitch but an education. Roxie
Jeffrey W.Zenna
Hi, thank you for your enquiry. We recommend that the slats not be further than 8cm apart, you will end up with a mattress having indents where the actual slats are as these will become the load bearing areas.
You can remove and wash the cover, we would not recommend steam cleaning either the cover or the latex itself.
Only the king size comes in two pieces.
Our Latex has an open cell structure and is one of the most breathable sleep products on the market and should not make you hot.
You are most welcome to phone us on 02 94376172 and we will gladly guide you through your concerns.
rosemarie p.asked
I need to replace latex mattress which has lasted us for 12 yrs. original price $6.000. It was extremely comfy. It came with a Mattress base. Am I still able to use base with zenna mattress. Is zenna mattress heavy?
3 answers
Jeffrey W.Zenna
Hi Rosemarie,
Thank you for your enquiry. Our king size Zenna mattress weighs 49kg, you can place latex mattresses on any base although we recommend a slatted base, plain or upholstered with slats ideally not further than 8cm apart - this for breathability. Should your existing base not be faulty then you are good to go and can continue using it.
How many days can I keep it before a return if it doesnt suit.
Jeffrey W.Zenna
Hi Rosemarie,
We give a 100 day trial from the date you receive your mattress. This does not mean that you have to keep it for 100 days, most folks would know within 3 weeks if the product is unsuitable. We are also very flexible and have had occasions where customers have asked for an extension on the 100 days as they liked the mattress and just wanted a little more time to adjust to the mattress and wanted reassurance from us. It is very seldom that we are requested to return a mattress.
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Jeffrey W.Zenna
Thank you Gaile, we appreciate your good feedback