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Zip Pay Questions & Answers (page 3 of 9)
167 questions from our users
Susan A.asked
Can you pay rego with zip in Qld please
1 answer
ZipZip Pay
Hi Susan,
Please contact our customer care team at [email protected] to confirm the billers we do accept.
Thanks, Emily.
Dana Rogersasked
L quesasked
Can I pay SA car rego with zip pay or zip money ?
3 answers
Yer for sure they brought that out the end of last year.
Great. Thanks. I assume the bpay details are now on the rego papers? I should have checked the papers again. Thank you.
ZipZip Pay
Hi,
You are able to pay SA rego with Zip. Please contact our customer care team at [email protected] for further clarification.
Thanks, Emily
LBayerasked
Can sa car reg be paid on zip on how
1 answer
ZipZip Pay
Hi,
You are able to pay SA rego with Zip. Please contact our customer care team at [email protected] for further clarification.
Thanks, Emily
Bec L.asked
Why am I not able to pay my qld rego with zip pay.
4 answers
You need to contact ZIP Pay
ZipZip Pay
Hi Bec,
You are able to pay certain registrations with Zip. To confirm what billers we accept, Please contact our customer care team at [email protected] for further clarification.
Thanks, Emily
Sounds like qld we cant, everyone else can interatate
Annaasked
Can I part pay for something with zip pay?
4 answers
Contact ZIP Pay I can't amswer your question
Yes you can I have
ZipZip Pay
Hi Anna,
If you are wishing to make a purchase with a total that is greater than your available funds in your Zip Account, you can still do so with ease!
Online: at checkout, you will be directed to add a credit or debit card to pay the excess amount, if your order exceeds your available funds.
In-Store: the merchant will process the order as usual for the full amount on the order. After entering the SMS code provided by the merchant you will be directed to make a co-payment with your card to cover the excess amount.
Alternatively, you can make a payment on your account with the additional funds for the purchase.
Thanks, Emily.
Aurorizasked
Why are you charging my credit card unscheduled random amounts of money in addition to monthly scheduled payments without any notice or explanation?
No answers
melis_backasked
Can i pay my nsw rego through zip pay.
If yes how do i do this
4 answers
I am not with Zip Pay go to their web site
im no sure best is call them and see i had bad experience with zip i use now more afterpay or go topay on nsw website rego if u have a credit card like here we use on vicroads in victoria sorry couldnt help much
ZipZip Pay
Hi Melis,
You are able to pay NSW rego with Zip. Please go to the Zip Bill section to enter the biller code and reference number. if you would like further information, please email us at [email protected]
Thanks, Emily.
Skye F.asked
So I had a limit of $500 and I've spent it all and paying it back but can I buy things using zippay if I'm still paying stuff off?
1 answer
ZipZip Pay
Hi Skye,
Zip is a reoccurring balance, Therefore, as long as you have an available balance you will be able to use Zip to make a purchase.
Thanks, Emily.
Leon A.asked
OK I c there is a once off card u can get. Can I pay my QLD rego with that & how do I get a once off card?
2 answers
ZipZip Pay
Hi Leon,
Some billers are blocked for maintenance and or responsible lending guidelines, however, if you would like further information, please email us at [email protected]
Thanks, Emily.
So No you cant is the answer?
Other states can
Cheryl lewisasked
I don't have a debit card are u able to give your savings account details and have payments taken from your account
2 answers
ZipZip Pay
Hi Cheryl,
Please contact our customer care team at [email protected] for further clarification.
Thanks, Emily.
I believe so
Jamie S.asked
Has anyone had zip pay put account on hold after first purchase if so why ?
We made First purchase and Following day they put account on hold ?
1 answer
ZipZip Pay
Hi Jamie,
Please contact our customer care team at [email protected] for further clarification.
Thanks, Emily.
Rachasked
Can I use gift cards straight away without printing them?
1 answer
ZipZip Pay
Hi Rach,
Once you receive the digital gift card you are able to use it straight away on your mobile device.
Thanks, Emily.
Mutya C.asked
Can i pay my ACT Car Rego through Zip Pay or Zip Money?
1 answer
ZipZip Pay
Hi Mutya,
You are able to pay ACT rego with Zip. Please contact our customer care team at [email protected] for further clarification.
Thanks, Emily
Paulasked
It interesting to see how prompt replies are for 1 star feedback from zip pay.
Emily seems to be responding to 95% of the bad feedback yet was unable to help me with my issue via chat.
David offered to look into my issue i hope i get the same swift response to my email as i did to my 1 star feedback.
2 answers
Emily was one of the original ZIP agents that were trying to assist me
ZipZip Pay
Hi Paul,
Thank you for reaching out to me directly.
Feel free to ask me any further questions.
Thanks, David
quizzyasked
can you use zip in nsw to pay rego
3 answers
ZipZip Pay
Hi,
NSW car registration is now available. WA is still under unscheduled maintenance and should be available shortly. Unfortunately, we are no longer accepting QLD rego, We will not be accepting this biller in the near future.
Thanks, Emily.
Can i Zip my ACT car rego?
Not ever doing QLD rego that sucks y do 1 if u wont do them all
Joshuaasked
I purchased an item on Amazon using my zip account and it hasn't shown up on the app at all
1 answer
ZipZip Pay
Hi Joshua,
Please contact our customer care team at [email protected] for further clarification.
Thanks, Emily.
kim.tasked
why is my account on hold
2 answers
ZipZip Pay
Hi Kim,
Please contact our customer care team at [email protected] for further clarification.
Thanks, Emily.
I would like my account unblocked so I can make purchases for Christmas tomorrow as this has been going on for over a week now.
Kim Townsend
gopi s.asked
If I register zip pay account will affect my credit score
1 answer
ZipZip Pay
Hi Gopi,
Before customers start an application with Zip, we request confirmation that they have read and agree to the Privacy Acknowledgement. By agreeing to this you accept the condition that a credit check may be performed. This is part of Zips commitment to responsible lending.
If you have any concerns or queries feel free to get in contact with us [email protected]
Thanks, Emily.
CassFasked
Can you pay half card half zip pay for aurora bill? Or can you only pay the full amount on zip?
1 answer
ZipZip Pay
Hi Cass,
If you are wishing to make a purchase with a total that is greater than your available funds in your Zip Account, you can still do so with ease!
Online: at checkout, you will be directed to add a credit or debit card to pay the excess amount, if your order exceeds your available funds.
In-Store: the merchant will process the order as usual for the full amount on the order. After entering the SMS code provided by the merchant you will be directed to make a co-payment with your card to cover the excess amount.
Alternatively, you can make a payment on your account with the additional funds for the purchase.
Thanks, Emily.
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