I have a large free formed concrete pool. I started with baracuda's each one clapped out within 12 months and would constantly get stuck. I have had my MX8 for approx 13 years and love it. I now need to replace the old girl and would buy nothing else. Loyalty rewards would be a great idea.

The 1st MX8 lasted 5 years, i didnt replace any parts, no tune up kits in that time. It did start looking a bit faded and old. Eventually it just stopped all together.
I decided on a brand new one given it comes with new hoses and within 2hrs of it back in my pool, it had my pool back to its normal clean condition. That familiar lapping of water as it cleans to the waterline.
Mine is a fibreglass pool which i think the MX8 is well suited.
Zodiac should introduce a Loyalty Bonus :)

Bought the first mx8 elite ten days ago. Worked great for first hour. Then it just stopped working. The spinners were stuck, and the wheels wouldn’t turn. I immediately took it back to Leslie’s Pool and she said that it was a very big seller for them and hadn’t had any returned or heard anything bad about them. Leslie’s checked the unit and agreed that for an unknown reason the spinners were definitely stuck! Because of her experience with other pool owners loving this machine, I exchanged it...hoping it was a fluke. I got it home..... it ran well for about two hours.....then...same issue! It just stopped working. Checked for a plug...etc. I am returning this product tomorrow and will not be exchanging it for the same product.

We rarely have leaves, so initially the cleaner was excellent. Worked well and fast for about 2 yrs. Gears wore out after 2 years, had it serviced. constantly needs new tracks which are expensive. Now it doesn't work at all again It's an expensive unit with a short life. Too much to go wrong!

We have had this pool cleaner for about 5 years now. 2 full rebuilds and it still doesn’t work. We live in a leafy area and our pool gets lots of leaves. Gum leaves. Green and brown. If they are any longer than a few centimetres then they get stuck and the whole unit stops. If a small twig lands in the pool, it will clog the cleaner. I have had enough. I want something I can pretty much set and forget, not something I have to check all the time and pull stuff out of. I litterally have to unclog it every hour at least. It really is an awful cleaner. It makes me rethink buying anything from Zodiac. It’s just not fit for purpose.

This is probably good if you have no twigs or leaves larger than 10mm. Anything bigger and it gets jammed in the track or impeller so you have to constantly clean the unit. That means removing leaves jamed in the impeller unit and leaves or small twigs caught in the track. Re-priming the unit etc etc. If you try to leave the unit unattended it will pick up somehting and just stop moving. It just cannot be used where there are trees or leaves that land in the pool. The review on the net is unbelieveale when the person says it can handle twigs. I thought maybe I was doing something wrong. This unit is definitely not fit for it's purpose and Zodiac should stop making claims that are rubbish.

I have just been advised by customer support that I should take the cleaner out of the pool twice a week and wash it, leave it out for a while and put it back. It has one job.. to clean the pool! my last zodiac lasted 10 years - there has to be a design fault with the tracks which zodiac need to own up to, fix, put out a recall to all users and replace.
On a positive note, when the tracks stay on, it works well.

MX8, Every day I have to put the tracks back on and it only cleans one end of the pool. I have to guide it. $799 A$ - never again. My pool supplier has given up on it. You seem to have a lot of bad reviews. Back to a manual operation.

I have been very pleased with the Zodiac MX8 recently introduced to my fibreglass in-ground pool. It was easy to install and went to work wandering around the pool immediately, producing a spotless pool within hours. It handles leaves and all other debris which blows into the pool without difficulty. Based on my experience I recommend it for similar applications.

Small Debris keep getting stuck in between the engine and lower engine assembly and mx8 stops working after that. Paid over 400 bucks for this. Horrible design. The gap in the on the engine and engine assembly is to big so small rocks get stuck there. Can't find anything on how to fix this issue

Ok you asked me to be factual... I bought the unit as our pool guy recommended it. 6months after teething problems the unit was sent back to your factory to get replacement tracks, again four months later, same thing and again and again. Surprise surprise the unit tracks just kept slipping and it was returned to your factory yet again. Collected from the pool shop and said this was not fixed? No, sorry warranty ran out whilst in for repairs but they will offer you a new unit for $485. as a one off deal. Take a walk. Never again. You say replacement parts have warranty? Seriously, then why refuse to replace replaced parts?? Btw, the pool shop no longer sells Zodiac.

Had another type for 15 years..worked great every day..just wore out i guess. My pool service installed this mx8 elite and it worked for 4 hours and then just lays there at the bottom of the pool. If it failed so fast imagine in a month? Pick it up and get it out of here and refund my 650 dollars.

It worked great at first, then the brushes needed replaced then the tracks 3 times, now the gears are wearing out inside A and B side transmissions or what ever they are called. (22.00 us per side) . And all you really need is a few dollars worth of cheap plastic wheels.
Incidentally, those gears in mine have broken teeth. Really cheap material......and those bearings, on the short directional shaft....All hogged out, so that's another low quality part.
So.....it's another one of those products designed to get you on the parts and service end.
Make the cheap gears and bearings available ....!
I
Zodiac, Elite, MX8
Less than 3 years old!!!
Tampa, Florida

Bought this cleaner last weekend and the pool has never looked cleaner. Does an excellent job on floor and walls of my pebblecrete pool.

Only issue is it gets above water line and sucks some air in at times and I can’t seem to adjust suction down enough to stop it.

Highly recommended

Very disappointing, has not worked since day one. Blocks very easily, it has track and mechanical problems, sent it away for repairs, return just as useless. Don’t waste your money on this item, Zodiac must know how poor this cleaner performs and should be ashamed of this poor design and performance