The instruction manual is a joke both supplied and online. I had to watch YouTube video and the thing still isn't working properly after hours of tinkering. My relatively new Zodiac pump has to be on maximum all the time to get it to move and then it gets stuck in every corner. The amount of time I've spent on it is more than manually cleaning the pool. It does one sweep then slows down considerable, it has stopped climbing walls and I'm sure its not good for my pump.

Bought a new cleaning system (Zodiac T5 Duo - Baracuda / Barracuda Pool Cleaner) through a Zodiac supplier in Feb 2018. After a few months a part failed. I bought the replacement part at a dealership so the system would work expecting the replacement on warranty to act as a spare. Multiple attempts at communication (with a promise that the replacement part is on the way - but NOTHING!. Verrrrrrry pooooor service. Can't recommend them to anyone.

Purchased 6 months ago. Has been working well, cleaning a 60,000L pebblecrete pool with nearby gum trees dropping leaves. when checking the diaphragm we found the screw area on the casing had cracked and broken. Whilst this shouldn't happen just from normal use, Zodiacs response was great. We emailed photo's and asked for warranty action direct to Zodiac. We received a replacement part within a week, no fuss no questions.

I had a few different models and never had as many parts break as this one has. I basically have replaced almost everything on the body, and now I have to pay another $100+ for the body assembly & bumper! Being in Florida this is used all year round and it just doesn't live up to the standards needed.

I agree, I've had G2 with the occasional part replacements, lasted for years, but the T5 is the worst designed pool cleaner it deteriorates fast, cheap and nasty design, parts are are made of really cheap plastic and rubber and are designed to break easily in order to force premature replacement. I say to every one out there DONT BUY ONE! There are better quality ones out there and at a better price. If Zodiac really cared they would offer some sort of compensation in the way of being able to take the T5 back to retailer and paying a half the changeover price for a better designed model of the barracuda. How can Zodiac withstand such negativity and not doing anything about it to please consumers is beyond belief.

Worked well until warranty period nearly up. Went to the supplier & he replaced several parts but said the diaphragm (which was torn) was due to wear & tear. This was the 3rd diaphragm I have replaced. Saw cleaner not working again today & sure enough diaphragm
Torn again. Had the model before this one for about six years & only replaced one diaphragm. Other parts of this terrible piece of equipment nearly worn out again.
Would advise everyone to steer well clear of this bloody terrible piece of equipment as it will cost you dearly in the long haul (or not so long haul) will never purchase another piece of zodiac equipment everrrrrr.

Whilst the T5 is very good with leaves and does a reasonable job of covering the pool, it took a very long time of tweaking it to run properly and not continually get stuck on the steps.
The skirt fell apart whilst under warranty but Zodiac claimed it was pool chemistry causing it. Yeah right! Had to pull strings to get a replacement.
The cleaner has broken AGAIN and when I tried to get parts where I bought it, they said they stopped selling them years ago due poor quality. After several diaphragms and 2 skirts it's now held together with superglue and hot glue. Mind you, I have managed to keep it going for 5 years.
NOT recommended

The pool cleaner sticks in the corners and on the steps and have moved the weight and the deflector wheel so many times its a joke. Now after 3 months to the day, the diaphragm has spit. Given that the zodiac is fairly basic (no moving parts and made of plastic) and you pay for the design/patent, it is so poor that the materials fail when you have spent over $400. What does it cost to produce? $20?

What ever you do don't buy a Zodiac barracuda T5 Duo as they are crap. Worst pool cleaner I have ever had.
All mine does is going into the corner and stay there. Called Zodiac numerous times to no avail - consumer service is very poor. The instructions that comes in the box is also very poor with hardly no instruction.

Always had Barracuda cleaners the last G2 was a great cleaner when it finally failed in March 2015 I replaced with T5 Duo within 6 months main body broke apart had to cable tie together now has failed completely and will not run. Pretty average construction, when it does work travels pretty well pity about the construction.

I have had trouble with this cleaner almost immediately after a few weeks. Its always getting stuck and stopping on our lights and even gets stuck on main drain. I've never experienced this with any other pool cleaner.Things started falling off and breaking. Had to replace numerous parts in a short few months. Would never use one again and cant afford to replace it at moment so its very frustrating.

My previous Zunit lasted a long time with a few replacement parts.
The head of the unit has completely fallen apart after only two years.
Promoted as never getting stuck in corners. But is always getting stuck on the steps of my pool.
I will look to other brands rather that buy another zodiac.

Despite numerous adjustments and changes this unit gets stuck on my step and has now damaged the liner requiring repairs. Despite having paid a premium for a Zodiac product the unit is cheap and inadequate in performance and efficiency. Would not buy another Zodiac product as service is purely lip only.