Read also:
aldi tower cooling fan review come true gift card balance convair 120cm axial tower fan russell hobbs multi processor - rhmp750 bauhn 55 inch tv aldi australia post everyday mastercard loginZodiac Baracuda T5 Duo (page 2 of 3)
I wish it sucked, but it ain't that good
The design of the hose is defective. They designed each end of the hose with a male and female coupling that is patented. They did it to prevent third parties from selling compatible hoses, but all the joints leak. The leak will vary as it moves around and more or less hose sections submerge. As a result the suction pressure changes constantly. It will stop working unpredictable. I had a barracuda before that worked fine and had a Hayward Navigator. Either product is better. Do not but this product
1 comment
Similar opinion? Write a review on ieatwords.com.au!
alexCBrisbane
Grossly inadequate
Bought a new Zodiac T5 Duo. Have constant problems with it missing areas of the pool and they are the same areas. It can go over an area with leaves in the bottom and wont pick them all up.
It has developed a tendency to climb the side of the pool on the other side from the skimmer box. When it gets to the surface it detaches from the wall with the suction bottom facing up and then sits there sucking air. Of course with part of the system containing air it just floats on the surface, upside down and continues to suck air until I can get to the hose and pull it away from the side of the pool, when it finally sinks to the bottom and works again. Consequently it cannot be left unattended - what a totally useless pool cleaner.
1 comment
Customer C.Zodiac
Hi Alex, when a cleaner climbs the wall excessively, this is normally an indication that the flow is too high. You can conduct a suction pressure test with the Zodiac Pool Pulse (supplied with your su... Read more
ction cleaner) to determine proper flow. Adjust the settings of the AD flow valve to #1. If you are still having problems after this, please contact our After Sales team on 1300 763 021 or email [email protected]. Thank you.
Similar opinion? Write a review on ieatwords.com.au!
Collin RSydney
- 2 reviews
- 5 likes
Zodiac T5 - rubbish
The only reason this thing gets 1 star is that I can't give it 0. I wish I knew about Product Review when I bought the thing several years ago. Had an old Baracuda which needed the skirt replaced a couple of times, which you'd expect to do with a pebblecrete pool. The T5 developed a crack in the lower part of the main body, and a bit came off, which I superglued back on several times over the years. But last week the float cover cracked and set the float free. No biggie, a cable tie sorted that one out. While I had it out of the water I saw tha...Read more
t the skirt and footpads required replacement. So looked on-line at a few parts suppliers, to get it back to new - Float cover $18, Foot pads $18, 2 piece skirt $120 and Lower body $276! Plus shipping I was looking at $409 for a piece of crap that is $385 new! it always misses parts of the pool, regularly gets stuck near the step, never does the sides, but I thought that was all normal until I read the reviews. I 100% agree with all the negative reviews - this thing is a waste of money. And for Zodiac to recommend that it gets taken out of the pool after each cleaning cycle - who has time to go doing that twice a day for the rest of their lives? Idiots.1 comment
Customer C.Zodiac
Hi Collin, what flow rate are you running the cleaner on? We ask because if it is running too high, it can place excess pressure on the cleaner and cause the parts to start to crack.
You will find t... Read more
hat most pool cleaner brands recommend to remove the cleaner from the pool after use, and to not dose your pool with chemicals whilst the cleaner is still in the water. This can lead to premature deterioration of the cleaner. For more information on your T5, you can speak with our After Sales team on 1300 763 021 or email [email protected]
Similar opinion? Write a review on ieatwords.com.au!
Find out how Zodiac Baracuda T5 Duo compares to other Suction Pool Cleaners
Know better, choose better.
bellaIllawarra, NSW
- 3 reviews
Just Rubbish
Bought this cleaner to replace a baracuda super genius pool cleaner we had for 15 years just needing to replace parts when they wore out, but this cleaner kept on working hassle free. When we finally replaced it 2 years ago with the T5 Duo we thought this cleaner would be just as good, but alas, it just kept breaking down, parts kept breaking. While it was under warranty the parts were replaced after sending photos etc of the broken bits but now it has totally fell apart and when contacted Zodiac all they could say was its out of warranty now,...Read more
great help. I wouldn't recommend this cleaner to anyone its bean an absolute total piece of rubbish since purchase. Thanks Zodiac a total waste of $400 I might as well of burnt the money. We purchased this T5 Duo through POOL EXPRESS seems like others got rubbish from them as well. Possibly a faulty batch I don't know but it begs the question. So please Zodiac don't put a reply its to do with WATER CHEMISTRY the pool cleaner is just rubbish from the getgo Just an update bought a Onga Hammer Head in December 2015 to replace the above piece of crap and it works beautifully even going up the sides of the pool. So far so good2 comments
Customer C.Zodiac
Hi Bella, we're sorry to hear about your experience, and apologize for the late reply. It is true that most manufacturers advise against keeping cleaning equipment in the pool 24/7, as the chemicals i... Read more
n the water can cause the equipment to deteriorate prematurely. To discuss how to get the most longevity out of your cleaner, please contact our After Sales team on 1300 763 021 or email [email protected]. Thank you.To Zodiac, I am not going to comment on your excuses for the T5 Duo. There has been enough comments on this website to know not to buy one. Why should customers bother to contact you when all you do i... Read more
s come up with excuse after excuse. Its about time you face the fact the T5 Duo doesn't live up to any sort of expectations of a decent pool cleaner its absolute rubbishSimilar opinion? Write a review on ieatwords.com.au!
TDPGold Coast
T5 works great for me
We've got a large pebblecrete pool with curved floor to wall transition and the T5 works extremely well - gets stuck every now and then on sticks but I regularly pull them out of the inline cyclonic catcher too (which I love - rarely open the skimmer box now). I sweep the end down near the return jets every so often as the T5 doesn't always get right to the end of our pool (about 12m long with 14m of hose) - not a drama though, I don't expect to never do some manual cleaning. Should note we've got multiple gum trees that hang directly over ou...Read more
r pool and the T5 powers though the leaves (and small sticks) no problems at all. I had a STA (?) great white previously which I have been told several times is the best for a heavy leafy area but T5 is a million times better. Only problems I have is the loudish clicking of the diaphragm when in specific parts of the pool and that it sucks itself right up the wall and out of the water sometimes (just falls back to the bottom and is away again though) but still 5 stars regardless.2 comments
TDP here, I have replaced the diaphragm now as it had split and it works even better! I would recommend to new purchasers to replace the original diaphragm with the ones from your pool shop that should be provided free under warranty.
Customer C.Zodiac
Hi TDP, we're very happy to hear that your Zodiac Baracuda works even better after making these adjustments. Give our After Sales team a call under 1300 763 021 or email us at [email protected]... Read more
om if you have any questions! Kind regards, Zodiac.Similar opinion? Write a review on ieatwords.com.au!
GlennLogan
- 2 reviews
Zodiac T 5, what a piece of junk......
Wish I had of seen the other reviews of this lemon before I bought the T 5, and as usual all Zodiac and Pool Express want to do is send some one out to make sure we have set it up properly. My night mare started about a month and a half ago when I had the misfortune of buying this complete waste of time and money . Yes like everyone else on here says it stays up one end of the pool, So you check your jets into the pool, move them 10 times in different direction's as per there video says, change the pump suction 10 times and it always go back...Read more
to one end of the pool. Funny that. No they wont give you your money back, so don't try that. I had a G4 for 10 years before this one and it was a great pool cleaner unlike the T 5, I will never buy a Zodiac product again. Isn't it funny if I don't know how to set one up after having one for 10 years there must be something wrong!!!!!!! Only way it will clean your whole pool is jump in and lead it around, Great product......It is sad that Zodiac have such a bad product and they can keep selling it. Funny how Pool Express took it off there site one week after we bought the thing?5 comments
No more Zodiac products in our pool..... ever
Also pool Express site would not let me put my purchase details in.....
Customer C.Zodiac
Hi Glenn, we're sorry to hear about your experience with your T5 Duo. Has this issue been resolved? Did you contact our After Sales team at the time? If not, please call our After Sales team on 1300 7... Read more
63 021 or email [email protected] so we can resolve the issue.Similar opinion? Write a review on ieatwords.com.au!
Sub standard - worst ever from Zodiac/baracuda
After 25 years as a pool owner, this is my gold medal winner of the all-time-worst pool cleaner. Approximately 2,5 years old. I have replaced bottom discs, diaphragm and a further flimsy part of the main body.A poor body design and parts of questionable quality, at premium pricing. I would hate to think that this was a marketing strategy to become a large scale seller of outrageously priced parts? When it dies it will go to a well deserving dumpsite, no more consumer dollars to this manufacturer. Might as well purchase a cheap knock off product...Read more
for a similar lifespan. Where is the original Baracuda product which was simple in it's design, robust and durable? In the early years the diaphragm was even replaced free of charge. PS. Please do not give me the usual response about chemical balance of the pool water, it simply does not fly.2 comments
Customer C.Zodiac
Hi Hans, sorry for the delay in responding to you. There are lots of factors that contribute to the life that you get from your pool cleaner. The chlorine content in your pool, the amount of debris in... Read more
your pool, the length of time it is kept in the pool water, and so on. The more you look after the cleaner, the better the cleaner will look after your pool. For instance, we would recommend that you take the cleaner out of the pool after each cleaning cycle. From time to time, you should also disconnect the hose from the head and lay it flat in a straight line on the ground to remove any memory - like a garden hose. A bit of care, goes a long way. You will find the same principles apply to any cleaner you buy. Please feel free to contact us directly on 1300 763 021 or email [email protected]. ThanksI put lipstick on this pig a few times........and guess what, it was still a a pig.
Similar opinion? Write a review on ieatwords.com.au!
Waste of time and money. Don't do it !
Very disappointing. Made sure it was all set up correctly an still it didn't do as is suppose to. Seeked advice from the store and tried all the adjustments suggested. Does not cover all of pool. Just seems to do a figure 8 and travel the same route and gets stuck near the steps
1 comment
Customer C.Zodiac
Hi John, sorry for the delay in responding to you. What is the current status of your T5? Please feel free to contact our After Sales team directly on 1300 763 021 or email [email protected]. Thanks
Similar opinion? Write a review on ieatwords.com.au!
Garbage
Stops moving all the time. push it and it moves again. everything was set up per instructions.had a g3 and that was good. t5 is a waste of money after 1.5 years looking to replace
Similar opinion? Write a review on ieatwords.com.au!
Find out how Zodiac Baracuda T5 Duo compares to other Suction Pool Cleaners
Know better, choose better.
NejSydney
- 4 reviews
- 1 like
Zodiac T5 Duo Pool cleaner
This is a terrible product that does not work properly at all . It worked for the first six months before is stop crawling around the pool .
When it did work It got stuck in the stairs all the time. Spoke with Zodiac technicians and they provided a bigger deflector wheel.
Now the cleaner just hops on the spot and does not cover the pool. Spoke to technician again and they advised to buy a new Diaphragm, I did that at a cost of $45 and still doesn't work properly.
Technician then advised to check pool water chemistry which I always do and t...Read more
1 comment
Customer C.Zodiac
Hi Nej, sorry for the delay in responding to you. What is the current status of your T5? Please feel free to contact our After Sales team directly on 1300 763 021 or email [email protected]. Thanks
Similar opinion? Write a review on ieatwords.com.au!
John_DSydney, NSW
- 5 reviews
Reviews speak for themselves
I had most of the parts replaced under warranty after about 2 years. The new parts are now needing replacement after 12 months. If it worked I could put up with that but it just doesnot do the job. It get one leaf in the throat then stops. It is just a rubbish product and is sold under false pretenses as to it capability.
I note some of the zodiac responses blame the chemistry.
It 's the product that's the problem not chemistry. Re the parts costs I am looking at a USA site and the prices seem OK..
3 comments
Customer C.Zodiac
Hi John, sorry to hear about the ongoing problems for your cleaner. Is your pool in an area where there is a large amount of debris and debris that is rather large The T5 suction cleaner is designed t... Read more
o pick up small debris, such as sand slit and small leaves. It could be that what is in your pool is too large for the T5. When looking to purchase products/parts online, please make sure to buy from Authorised Dealers only, otherwise our warranty service may not be available, the product may not be the correct version, it could be missing essential components, or it may not be genuine. You can find more information here: http://www.zodiac.com.au/ebuyer-beware.Nicole
I think the reviews on the site speak for themselves. I do have leaves but generally small ones. One small leaf on the "throat" and it stops. I once had a Zodiac call h... Read more
I have recently replace the "thing' with 'The Pool Cleaner" ..costs between 750-950 .It is fantastic. practically jumps out of the pool asking for leaves. I have never emptied the skimmer basket so many time. HIGHLY RECOMMENDED
Similar opinion? Write a review on ieatwords.com.au!
N.popov
- 4 reviews
- 2 likes
Very Disappointed
Don't buy the T5 it is poorly made. Mine is 2.5yrs old. I have replaced the diaphragm, 2 sections of hose, deflector wheel, cup assembly and float cover. This cleaner doesn't work adequately is not reliable having stopped on numerous occasions during the nightly cleaning phase. Warranty doesn't cover the supposed "wear and tear".
Don't waste your money, buy a cheap Aldi cleaner and replace every couple of years.
2 comments
Customer C.Zodiac
Hi N. Popov, sorry to hear that you are dissappointed with the T5. There are lots of factors that contribute to the life that you get from your pool cleaner - the chlorine content in your pool, the am... Read more
ount of debris in your pool, the length of time it is kept in the pool water, etc. The more you look after the cleaner, the better the cleaner will look after your pool. For instance, we would recommend that you take the cleaner out of the pool after each cleaning cycle. From time to time, you should also disconnect the hose from the head and lay it flat in a straight line on the ground to remove any memory - like a garden hose. A bit of care goes a long way. You will find the same principles apply to any cleaner you buy. If you have any further questions, please feel free to call us on 1300 763 021 or email [email protected]. Regards, Nicole C, Zodiac After SalesNicole, thank you for your response but, as you can see from the other consumer comments the T5 does not live up to the expectations that are promised when it is being considered for purchase. Consume... Read more
rs generally understand that you get what you pay for however, they get very upset when they have paid good money for a product that does not deliver and then have to spent more money on parts that do not last and are also expensive. N.PSimilar opinion? Write a review on ieatwords.com.au!
DRUGGIST
- 20 reviews
Poorly made
I've had 3 Baracudas over the last 20 years. Zodiac replaced my X7 with this model after it had become unusable within 12 months. They claimed this to be a premium cleaner but it did a poor job of cleaning pool.
I have found my T5 to be flimsy and the disc wears out very quickly.
Parts are expensive.
I am wondering where to next?
Disappointing Zodiac
2 comments
Customer C.Zodiac
Hi Druggist, thank you for your feedback. Have you been able to check your water chemistry? If you were to do a water chemistry test, our after sales service team will be happy to discuss your water r... Read more
esults. In the mean time, can you identify if your disk is tacky or sticky? This could be an identifier that the water's chlorine levels are too high. Regarding the wear of the disk, another factor to consider is the whether or not the floor and walls of the pool are made from an abrasive material. Sun damage can also be a contributing factor to the deterioration of plastic, if it is left in the sun. If you have any further questions, please feel free to call us on 1300 763 021 or email [email protected]Thanks Zodiac, the chemistry is fine. My pool is pebblecrete, so is tough on cleaners like yours, but this is a constant. My point for the review is that the T5 isn't as well made as the old Baracuda ... Read more
and hasn't lasted nearly as well. I have just bought a Davey Hybrid and will not be buying a Zodiac again whilst the current flimsy style is available.Similar opinion? Write a review on ieatwords.com.au!
Paul39Brisbane
- 3 reviews
It mostly works
We've had the T5 for almost four years now. I've not had a pool cleaner before, so have nothing to compare it with. Initially it worked fairly well, although it regularly got stuck in a corner and has always got stuck on anything but small leaves. To be fair we do have a lot of leaves but I manually pick most up each time I swim. Within two years the rubber flaps had deteriorated but were replaced under warranty without hassle. We've also had to replace the diaphragm. For the past year, it really has just limped along. It no longer climbs the w...Read more
alls (regardless of suction level or position of weight) and misses more than half the floor area. It's not a pool cleaner I'd recommend and I'm looking forward to the next thing breaking so we can justify replacing it.1 comment
Customer C.Zodiac
Hi Paul, thanks for your feedback. Have you been able to check the water chemistry of your pool? If you were to do a water chemistry test, our after sales service team will be able to disucss your wat... Read more
er results with you personally. In the mean time, can you identify if your disk is tacky or sticky? This could be an identifier that the water's chlorine levels are too high. Another good one to check is Ph - if the cleaner is not climbing the walls of the pool, this may be due to the Ph level, which should be around 7.2 - 7.4. A higher level may cause the pool surface to become slipperly, and in turn affect the cleaner's ability to climb. Lastly, it's important to note that over time some parts will be impacted by natural wear and tear, as with many household cleaning devices. If you have any further questions, please feel free to call us on 1300 763 021 or email [email protected]Similar opinion? Write a review on ieatwords.com.au!
Mr WonderfulGold Coast
- 3 reviews
- 1 like
DO NOT BUY!!!
Worn out in less than 2 years and parts are incredibly expensive.
Try $120 for the 2 piece bottom disc set.
Wouldn't suck my grandmother off my grandfather.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Zodiac Baracuda T5 Duo compares to other Suction Pool Cleaners
Know better, choose better.
A waste of money
Doesn't work adequately, is not reliable having broken down during my absence despite many replacement parts(at great expense) and only 2 years old. Warranty doesn't cover the supposed "wear and tear" but surely parts should last longer than a year! don't waste your money....buy a cheap version and just replace it after a year! Even the pool maintenance guy doesn't like it!
1 comment
Customer C.Zodiac
Hi Berenice, thank you for your feedback on your experience with the Zodiac T5 Duo. So we can get a better sense of the situation, do you remove your cleaner from the pool once the cleaning process is... Read more
complete? Just to let you know, unneccessary prolonged periods of time in the water can affect components of the cleaner's integrity. It's also worth checking the water chemistry of the pool - high levels of chlorine can start to break down plastic and/or rubber. As you mention, natural wear and tear on some components is part of most cleaning systems. For more information on your T5 Duo, please feel free to call us on 1300 763 021 or email [email protected]Similar opinion? Write a review on ieatwords.com.au!
P. GoldBrisbane
- 2 reviews
- 3 likes
What RUBBISH
Have managed to get 3 years out of it (had a 3 year warantee). Absolute rubbish don't buy.
Almost every part needs to be replaced in the 3 years. Hose perish after 18 months. Plastic breaks, cracks, fall apart.
Won't suck mid size leaves, palm nuts, sticks - where do I stop. It will such very small leaves...
Gets stuck in corners, won't do stairs and will not clean the sides of a pool. I have a pool cleaner and I have to use a pool vacuume every couple of weeks.
I am trying a robotic cleaner next.
April 12th 2015 Update: ...Read more
To continue on from my initial rant on this cleaner. You will see the official response from Baracuda. What a JOKE... I run a very complex full automated self adjusting chlorination system from Pure Silk - brilliant system and I should write a review on that. I think baracuda would be happier if the T5 was not actually in water - which I am happy to say it now longer is. I suspect the T5 now forms part of some landfill in the local area and I suspect it is better suited for this purpose than as a pool cleaner. Did an enormous amount of research on this one and bought myself a robotic pool cleaner and it is the best thing that I have done with my pool - ever. Doesn't interfere with pool suction, only needs to run once every 3 days or so, the skimmer box can serve it's real purpose of skimming leaves from the surface before they get to the bottom of the pool. the water is cleaner and clearer than ever as my filtration system is not bogged down with a useless cleaner. I will write a review on that shortly - MaytronicsTiger Shark. Mr Baracuda - give up your products are crap in comparison. Test the quality of your plastics before you make a pool product out of them. Do some real R&D on the expected life of a product and stop pushing crap onto the consumer - that would also apply to a lot of manufacturers.1 comment
Customer C.Zodiac
Hi P Gold, thank you for your feedback. It's important to note that with most household cleaning devices which are used regularly, there is natural wear and tear with certain components. In this case,... Read more
are the hose and cleaner left in the pool after the cleaning process is complete? If there is a high level of chlorine in the water, the water can impact the rubber or plastic. I would suggest doing a water chemistry check. If you often collect a lot of larger debris in your pool, a different model may be more appropiate for your pool situation. Can you confirm what suction level you are running the cleaner on? If you have any further questions, please feel free to call us on 1300 763 021 or email [email protected]. Regards, Nicole C, Zodiac After SalesSimilar opinion? Write a review on ieatwords.com.au!
Absolute piece of rubbish
lasted 18 months with the aid of electrical tape! so many parts even the pool bloke was perplexed. i hope whoever designed this is still working at zodiac because invested money in their training!
Similar opinion? Write a review on ieatwords.com.au!
JenSouth East Queensland, QLD
- 5 reviews
Lasted 18 months
Worked OK for about a year, although concentrated on one end of the pool and didn't do steps. Then cleaning head started falling off the hose. Kept having to screw it back on with increasing frequency until about a month ago when it would only stay on for one minute. My pool supplier says Zodiac can't supply the parts. Hoses are still intact but the head and flaps are deteriorated. Don't buy. I had 2 barracudas in previous 12 years.
No parts, no service, poorly made, a cheap product marketed as a top one
Similar opinion? Write a review on ieatwords.com.au!
Very bad product
It does not work and breaks constantly, it is truly poorly designed and cheaply built using low quality plastic. Customer service is virtually useless and provides the same advice that you can find in the instruction. The rebate program is also very iffy, the card expires in 90 days but they do not really tell you. Basically all around junk.
Does not circulate in the pool and breaks constantly
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Marcasked
Can i use the t5 without cleaning Walls? I just want to clean the floor.
1 answer
Yes you can but it will require some fine tuning . You may have to fiddle with the Position of the weight ring first then try adjusting the Zodiac 3 position pressure flow lever where your system attaches to the skimmer . If you have a skimmer plate with a adjustable flow rate valve you can try to alter the flow pressure that way as well. End of day it is not an exact one solution fits all so best of luck .
Jackasked
Just bought my t5 working well on the walls, floor but not picking up leaves.. Got it on the lowest suction. 1. Any ideas?
3 answers
They are only designed to suck up smallish leaves. The rubber diaphragm is not very large or robust so you may try a more efficient plastic diaphragm ( talk to your local pool shop who should have one) Only proplem is this May void your warranty if still under 2 yrs old.
Also just make sure that the cleaner head sits flush to the pool surface all the time ( you can easily check this by observing it in the pool when not operating ( may also have to adjust the position of the “weight ring” or even fit a second one.
That’s about all I can offer. Good luck.
Thanks for that, it's cleaning beautifully, just not the gum leaves, guess I'll just have to hook them out myself. I can switch over to the manual vac every one in awhile..
This autumn has been an incredible pain. My T5 duo would only work for sometimes as little as 10 minutes before stopping. Even the small leaves would get stuck. Thank goodness autumn is over. Already dreading next year. Ill check out the plastic diaphragm mentioned above.
brisdudeasked
I have been looking at many Zodiac pool cleaners to purchase but can't believe all the bad reviews I am so glad I looked on this site first before I made a purchase they all seem to be rubbish. Or does anyone recommend one?
1 answer
Customer C.Zodiac
HI Brisdude, Thank you for reaching out. There are alot of different Cleaners available at Zodiac and it depends on which pool you have. We have local Dealers that can help or a dedicated Team that can help you over the phone. Zodiac is a global company and sells quality products. The reviews on here reflect a very small percentage of the cleaners that we sell worldwide. Many of the posts on here have had the issues resolved once we have spoken to them. Our number is 1300 763 021 if you would like to speak to one of our team. Thanks.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer C.Zodiac
Hi Dave, the twist & lock hose was designed to provide a stronger connection between each hose length when it is locked into position correctly. If you are having issues with one particular length, we... Read more
would suggest simply replacing that one lenghth and also checking the connection between each length of hose. If the pressure is still low, you will also need to conduct a pressure test with your pool pulse which is included in the box. This will help you work out what flow the cleaner should be at and adjust the flow valve appropriately. For any further infomation, please feel free to contact our After Sales team on 1300 763 021 or email [email protected]