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Perhaps I'm easily pleased
I read some reviews (mostly bad) on the Zodiac G2. I had one for 13 years & in that time replaced the diaphragm twice, the skirt & foot once. It cleaned the pool perfectly, picking up the many daily gum leaves. I have just replaced it with a T5 duo because it is supposed to be.the replacement for the G2. So far, it is put putting around the pool, up the walls and doing the job just as well as the G2 - but quieter.
1 comment
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Steve BSydney, NSW
A good cleaner when it is going
I have had this product for just over 3 years and when it is working it does a good job.
The issue I am currently having is that the head comes away from the hose, as there is nothing but friction holding it on.
When this happens the pump has a high chance of burning out if it starts pumping air.
So its a problem having this poor attaching system.
It also goes though diaphrams very quickly due to a design flaw of putting a production date stamp on the diaphram, and this is the point that it breaks after about 6 months.
1 comment
Customer C.Zodiac
Hi Steve, Sorry to hear that you are having these issues. If you would like to speak to one of our Customer Care team, please call 1300 763 021, Thanks.
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Not Happy
Gets stuck in certain corners of the pool and the Wheel deflector get stuck at the pool eyeballs. If no one is home to untangle it it can stay stuck all day. It is also a bit noisy. Not Happy. Not Happy.Not Happy Not Happy Not Happy Not Happy Not Happy
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Not happy
Not all that great when it goes it cleans well it’s noisy not good value Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy
1 comment
Customer C.Zodiac
Hi Dicko, Sorry to hear your not happy, Are you able to provide some details and we might be able to help? Thanks.
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g2 4 stars
Fantastic design and technology. the name genie should be reinstated as it is the greatest robot slave. can at times get stuck on light but that is not its fault its the protruding light design fault my waterco.my only beef is the large defector wheel should be included and a spare diaphram too for 2 year warranty. even if the diaphragm does not split max life of the genuine is 6-7 months.. so it slows down and the comp. ring too replace every 3 years. even though not broken its worn replace.
love the new hoses design and pins twist.but come u...Read more
1 comment
Customer C.Zodiac
Hi Paul, Thanks for stopping by and leaving this review. Happy Swimming!
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Greg..SCalamvale
- 14 reviews
Good Pool Cleaner let down by terrible diaphram
The G2 works well generally but the diaphragm simply isn't up to the job, it consistently fails (splits) in the same place every time in less than 12 months and the concept of, "take it back to where you bought it with your receipt and they will replace it" is unacceptable.
1/ I didn't buy it to have to return parts every 12 months
2/ I don't keep receipts for every item I buy, completely impractical
3/ the shop agree it's an ongoing concern and they replace a huge number of them
4/ you know it's an issue but have not addressed the poor design
If redesigning the diaphragm isn't possible perhaps include 2 in the box and when people buy a replacement give them a second one free to again match your warranty
1 comment
Customer C.Zodiac
Hi Greg,
Thanks for your review. We take all Feedback seriously and it is passed on to our design team. We are sorry to hear that you have been informed otherwise. ... Read more
If you have issues and require replacement, please email us on [email protected]. I have passed on your details and apologies that you have faced these problems. Thanks!Similar opinion? Write a review on ieatwords.com.au!
Not Happy
The vaguest set of instructions I've ever had for an item I've paid so much money for. I can't get the terrible connections to go together. The previous cleaner I bought at Aldi was 100% better. Very frustrating because I can't put it together. No instructions for the leaf catcher and the connections themselves dont secure tightly. I'm so angry I've wasted my money on this garbage.
1 comment
Customer C.Zodiac
Hi Jay, Sorry to hear that your experience has been frustrating. We do have a dedicated team here to help with these type of enquiries. Please PM your details or call us on 1300 763 021. I have passed... Read more
your feedback on regarding the Manual. The G2 is a very reliable Cleaner so Im sure once we get this sorted for you, you will be happy with its performance, Thanks.Similar opinion? Write a review on ieatwords.com.au!
- Verified purchase
An excellent product.
I have had a Barracuda G2 for the past ten years. It has always been an excellent product. It was time for replacement and I didn't think twice to purchase the product again. My new Barracuda G2 has the new style of hoses with the twist and lock. I think this new feature is very good. I highly recommend this product.
1 comment
Customer C.Zodiac
Hi Lou, Thank you for the 5 star review. We are so glad to hear that the G2 has been such a reliable Cleaner over the past 10 years. Happy Swimming!
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Steve HPerth
Great Customer Service
This is my second purchase of a Zodiac G2, the first one was bought about 10 years and it was ready for replacement. I had a couple of issues with the new purchase but after some dialogue with the customer service team they posted me out replacement parts. This is great customer service.
The G2 is a good, solid cleaner. It has a simple design and little maintenance is required. Over time you will need to replace the diaphragm (most often), the skirt and foot along with hoses. My only criticism (hence 4 stars) it that it has a habit of getti...Read more
ng stuck around the stairs (kidney shaped pool) despite the fact that I have mounted a large deflector wheel. I have found that moving around the hose weight(s) assists for a while but then it reverts back to type and starts to get stuck again!!1 comment
Customer C.Zodiac
Hi Steve, Thanks for the review. If you need anything to help get the Cleaner working at 100% please email us or give us a call. We are happy to help, Thanks!
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MaverickAdelaide
- 3 reviews
- 5 likes
Its ok for for my peblecrete pool
Since bought it about 6 years ago, iv had to replace 1 foot, 2 skirts, 3 diaphragms and 15 hose sections (UV makes the brittle) .
Little trick, I've recently discovered,in regards to diaphragm splits, is to it patch up with electrical tape (clean and dry firstly). Got out buying another diaphragm.
1 comment
Customer C.Zodiac
Hi Maverick, thanks for dropping by to leave this feedback.
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Big_AlSouth East Queensland, QLD
- 5 reviews
- 3 likes
10 years on and still going.
Bought this unit just over 10 years ago and although it's been through 10 or so diaphragms (non genuine 15 bucks each), 1 skirt and foot (40 bucks on eBay) and a new hose perished from sun exposure (70 bucks on eBay), it still cleans our massive pool (70 thousand litres). It's looking a bit worse for wear now but I think we'll still get another year or two out of it. I'm happy with that.
1 comment
Customer C.Zodiac
Hi Big Al, Thanks for the 5 star review. Happy Swimming!
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AllanBrisbane
G2 leaves in diaphragm
My Zodiac G2 keeps getting leaves stuck in the diaphragm causing the G2 to stop. I have changed the diaphragm and cleaned the filter and have plenty of suction. I have had various previous Zodiac products and the reviews of the G2 were excellent, so I am really disappointed. Any ideas?
4 comments
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efficient
so far the Zodiac seems to work very much better than the Mantra that we replaced with the Zodiac, I do need to watch if it gets stuck near steps too long. It is much better climbing the pool walls seems to move a little faster and the hose connections seem to be very good.
1 comment
Customer C.Zodiac
Hi, Glad to hear things are working well. Happy Swimming!
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Stevo in Perth
- 5 reviews
- 3 likes
Works well and no problems
I replaced an 8 year old Zodiac Barracuda that had completely worn out in a large concrete pool with a new G2. Immediately noticed the construction is simply but the cleaning is very effective. My older model had a tendency to flip on its back or have the skirt fold underneath. No problems with this basic model G2. The owner of the Southside Pool Services store in Canning Vale WA was very knowledgeable and helpful.
This thing really climbs walls - sometimes till the skirt comes up out of the water. Only thing that has stopped it has b...Read more
een Lilly Pilly berries which can jam in the diaphragm. I expect the diaphragm to split every year or two - hasn't in twelve months of 7 hrs a day operation. You can get them cheaper online. Overall a great product. Together with the inline Zodiac Leaf catcher (see my review) makes keeping my large pool adjacent to two large Jacaranda trees always very clean.1 comment
Customer C.Zodiac
Hi Stevo, Thank you so much for taking the time to leave the G2 a 5 star review. Happy Swimming!
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Unrealiable.
You have to routinely "fiddle" with the unit to ensure it operates satisfactorily. Spare parts are outrageously expensive (at least through your local pool store).
Unit routinely gets caught on different sections of the pool. You seem to resolve this (by spending hours playing around with the hose, head, etc) and then in a few weeks it gets stuck consistently at a different spot. Not irregularly have to move the head unit multiple times each day (or just disconnect it).. Has been like this for the 3 years we have had the unit. Have had vario...Read more
us pool technicians assess it. Have jets correctly directed and have replaced to the hydrostatic value on the pool (as reported by others this is a regular favourite for the cleaner to get stuck on). In the long run cheaper and possibly less time consuming to just manually vacuum the pool once a week. Would not buy a Baracuda again.1 comment
Customer C.Zodiac
Hi, Sorry to hear that you have had some issues with the Cleaner. Have you tried laying the hoses out flat during the day and overnight? As the hoses have a memory in them, they will continue to have ... Read more
issues in the same spot. Please call us if you need any help on 1300 763 021, thanks.Similar opinion? Write a review on ieatwords.com.au!
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Maintenance issues
Reasonly happy with the G2, have gone through a few diaphragm over the years but generally good. The only thing is the diaphragm that is attached to a white pipe works its way out after a couple of hours. Does this mean the cassette chamber is worn and needs replacing.
1 comment
Customer C.Zodiac
Hi Lawry, Thanks for your review. From time to time, parts will need replacing due to the running and moving sections. I would suggest taking the unit to the pool shop to double check what needs to be replaced, Thanks.
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Deirdre
- 2 reviews
- 1 like
Fatal flaw
Absolutely loved it until the Diaphragm split. The original lasted just over a year so I had to pay for a new one.$28.00. Lasted a month. Our pool shop has a box of split diaphragms and unhappy customers. Zodiac say that they have fixed the problem!!!!!!!!!!! If this is the solution do not touch it. Note. A few spares on hand would help a little.
4 comments
Customer C.Zodiac
Hi Deirdre. Sorry you have been having issues with your Unit. Can you please confirm what suction level you are running the Cleaner at?
The lowest level. It provides ample movement.
Customer C.Zodiac
Hi Deirdre, Thanks for the response. The unit has a 2 year warranty, if you believe that your unit is faulty or require more help, please call and we can help you from there. Our contact number is 1300 763 021, Thanks.
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Diaphram issue
Diaphram ($25-30) continuously splits at exactly same point every 4-6 weeks. Not an excessive pressure issue. Local pool store conafirmed it is a well known and very common problem. Clearly a fatal design flaw that Zodiac needs to address before anyone should buy what is otherwise a low maintenance and effective cleaner.
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- Verified purchase
Very Poor Performance
ONE TO BE AVOIDED
I bought this from Pool & Spa Warehouse and have been extremely unsatisfied with the performance and their lack of support.
- It does not clean the entirety of the pool, only a small fraction
- It tracks along the same path
- It repeatedly gets stuck in certain positions
- It does not transition from shallow end to deep end with full suction (either one or the other - not both)
- I have tried all the recommended settings and configurations (as suggested by the manual and the vendor) with counterweights, pump power, val...Read more
1 comment
Customer C.Zodiac
Hi, May I ask if you have spoken with Zodiac Customer Service directly?I am sorry that you have not had a good experience with this retailer, however if you have not been in contact with us, we would ... Read more
like the opportunity to help you with these issues. Thanks!Similar opinion? Write a review on ieatwords.com.au!
FatboyGreater Melbourne (Outer), VIC
- 3 reviews
Does a great job in our pool.
Purchased this cleaner to replace a very old Kreepy Krauly.
It has performed very well since we got it.
Covers the whole pool including the walls (Kreepy had lost this ability).
Leaf pickup has been excellent both via skimmer and from floor. We have a few gum trees around, so there are always plenty of leaves to contend with and so far the G2 has performed very well.
Love the interlocking hose design.
Would certainly recommend it.
1 comment
Customer C.Zodiac
Hi, Thank you for taking the time to leave us such a great 5 star review. Happy Swimming!
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Questions & Answers
Ginoasked
I have a G2 which has been great however its developed a problem where the skirt is curling and not flat - - i've replaced the diaphram and a few hoses with no luck - please help as its driving me MAD
loveasked
My G2 is moving very slowly & constantly getting snagged. Checked pressure etc but all seems fine. Any suggestions. tIA
No answers
Tony H.asked
do i need to use the ring on the cleaner as it gets caught on the pool light near my step?
No answers
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Customer C.Zodiac
Thank you for your review.