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pominozSydney
- 4 reviews
great little machine
excellent machine, reasonable price. Climbs all the walls.
One small problem, but can live with it; it is inclined to jam up on small twigs. Need to check it every day and remove the blockage, but it is quite simple and quick to do. Much better than my previous Heyward machine
1 comment
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Tommo1770Central Queensland, QLD
- 4 reviews
- 3 likes
Top Performing Pool Cleaner ...
BEST POOL CLEANER EVER? Yep, could only rate it 10 out of 10! Perfect performer. Chuffed around 11 meter pool for the past 6 - 8 years and never missed a beat. Not climbing the walls as well as on day one so it must be time to replace the treads. Main unit, hoses all in A1 order, not often one gets an item that runs and cleans like this magic machine. If you respect the way your pool looks and you need the leaf debris cleared from the pool this is a 10 outa 10 machine to perform your task!
4 comments
Customer C.Zodiac
Hi. Thanks so much for the 5 star review. Happy swimming!!
Have to keep on the right side of one Andy Dawson!!
Customer C.Zodiac
One the greats, Mr Dawson!!! We miss him.
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Very Impressed
I purchased this unit and it arrived today. I couldn't wait to try it and had a few complications.
So before damaging the unit I called the costumer service people and they walked me through
A few things. After making sure the pump and filters were cleaned and found a few connection
Issues that made a "huge" difference on how this unit performs. I'm impressed by the performance
And costumer service
1 comment
Customer C.Zodiac
Thank you so much for the 5 star review. We are really pleased to hear that our dedicated Customer Care team were able to help. Happy Swimming!
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Find out how Zodiac MX6 compares to other Suction Pool Cleaners
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GidgetBusselton
Absolutely the worst pool cleaner I’ve ever had !
In 18 months I’ve had to have the tyre tracks replaces 3 times. Then it gets stuck all the time in certain places. Then I get told these parts are NOT covered by warranty! NEVER AGAIN ! Fortunately my local pool place have fixed this 3 times for me. The pool cleaner sucks
7 comments
Customer C.Zodiac
Hi Gidget, Sorry to hear that you are having these issues. I'm not sure why parts wouldn't be covered but we would love to be able to try and get this working for you correctly. May I ask if you would... Read more
like us to contact you and if you are able to inbox your details via Facebook?Hi, just had another look at the pool cleaner that is stuck again and it’s actually a mx8 . Don’t know what you mean by inbox my details via face book. I’m just so annoyed as it wasn’t cheap as you know.
Customer C.Zodiac
Hi, Yes, I can certainly understand how frustrating this is. The Cleaner works off the Suction of the pool. If the suction level isn't right or there is a broken piece, it will get stuck but we can ge... Read more
t this sorted. As this is a public forum, I wouldn't ask for your contact/personal details. We do have a Facebook inbox if you are using this social media platform, you can send them privately that way?Similar opinion? Write a review on ieatwords.com.au!
It sucks
I have that MX6 for little over a year now. I replaced almost every part and drive. It stuck at the corners, stairs and when it's not, it goes all the way up to surface on the wall sucks air what made me replace the pump once already. I can't fill safe run it on a timer while I'm not watching it, I can't predict what it will do to destroy another pool component. Every time I take it back to the place I bought it from, they have change another part. I almost pay the stupid cleaner in parts. Over $500 wasted in a piece of JUNK.
3 comments
Customer C.Zodiac
Hi Samuel. Sorry that your Cleaner is causing these frustrations, we understand that the reason you purchase these items is for the exact opposite reason. May I ask if you have spoken with our Customer Care team?
Thank you for replying to my review, The reason I bought your cleaner is the salesman working for pinch-a-Penney who assure me that MX6 is one of the best for the money. Very disappointed cause I don'... Read more
t think I would trust Zodiac products again nor Pinch-a-Penney store. I tried over and over again contact Tech support 800 but waiting for hours on hold but no one answer which actually says a lot about Zodiac standing behind its products. I hope more customers check my review, maybe I can save them from falling into the same mistake.Customer C.Zodiac
Hi Samuel, The number and store you have mentioned is not in Australia. Are you from the US? This is the Australian version of Product Review. If this is the case, would you please move your post to t... Read more
he correct region and our Team there can help you? Thanks.Similar opinion? Write a review on ieatwords.com.au!
Good value for money!
I have had an MX6 for over 4 years now and it hasn't missed a beat. It keeps my fibreglass pool spotless all year round and has no issue climbing walls as experienced by other reviewers. Compared to other robotic cleaners that cost thousands of dollars this little cleaner has given me great value for money.
1 comment
Customer C.Zodiac
Hi, Thank you for the Review, Appreciate you stopping by, Happy Swimming!
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worst pool cleaner ever owned
This is by far the worst pool cleaner I have ever owned! It continually ends up on its side and spins in circles or on its back and you have to turn it over every time to get it to work. I have used the weights in different position changed the pool filter speeds and nothing seams to make a difference.
7 comments
Customer C.Zodiac
Hi Scott, Sorry to hear this. May I ask if you have contacted us directly so that we may try and help you? Thanks.
No not at this point. I would be more than happy if you wanted to call me to discuss.
Customer C.Zodiac
Hi Scott, Would you be able to PM your details via Facebook? We dont ask for personal details on this forum, Thanks!
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This product and company are awful
The cleaner gets stuck on ridge such as steps and a ridge around the bottom drain. If it isn’t stuck on something and only the back portion portion of the machine touches the pool bottom. When it does this is runs to the end of the hose sits there until it is moved. Do not waste your money on this. I emailed the company and never heard back. Customer service is non existent.
1 comment
Customer C.Zodiac
Hi, I am sorry to hear that you were not contacted by us. We would like to look into this for you to ensure we got your email and why you didn't receive an answer. We do have a team of Customer Care s... Read more
taff who will be happy to action this for you asap. Can you please PM your details if you would like to be contacted, Thanks.Similar opinion? Write a review on ieatwords.com.au!
LouisCape Town
Rubbish
Absolute rubbish from the day of purchase it didn't work correctly. Sometimes it would act like its on steroids other days it will only run for 2 minutes then stop dead took it back 5 times they kept changing parts and it kept doing the same thing. After struggling with it for over a year with the same problem i just through it in the shed.
1 comment
Customer C.Zodiac
Hi Louis, Sorry to hear that you are having issues. This is the Australian Version of Product Review. If you would be able to redirect your review to the correct site that would be more helpful for yo... Read more
u. If you would like to send a PM, I would be happy to send your details to them for you. Thanks.Similar opinion? Write a review on ieatwords.com.au!
Find out how Zodiac MX6 compares to other Suction Pool Cleaners
Know better, choose better.
DaveTownsville
Great pool cleaner.
Have had the MX6 for nearly 4 years in a pebble crete pool. Has given no dramas except climbs pool wall and sucks air. Is due for an overhaul after a lot Drama free use,I recommend.
Was thinking of the MX8 for another larger pool, though have read more bad reports than good ones, might stick with another 6.
1 comment
Customer C.Zodiac
Hi Dave, Thank you for your 5 star review, Happy Swimming.
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Working well on bottom and sides
Pleased with performance of Mx 6 to date - picks up all dirt and leaves. Has stopped on steps a couple of times - but usually gets off ok. No problem setting it up from the box. Would recommend this cleaner to others - better than the creepy crawly type I’ve had before - silent too.
1 comment
Customer C.Zodiac
Hi Jim, Thank you for your review. Glad to hear that you are happy with your Cleaner. Happy Swimming!
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Quality-CheckGreater Melbourne (Outer), VIC
- 33 reviews
Awesome Value for Money
Having owned a Heyward Pool cleaner for the past 15 years, I got fed up with changing the parts every 2 years. Replacement parts for the Heyward cost half the price of a new one, so I though it was time for a change.
I tested a Kreepy Krawly, but less said about that the better I think.
As I began shopping I almost fell off my perch when I saw the prices being asked for Pool cleaners, so I decided to take a punt on the very affordable Zodiac MX6.
Having owned a Zodiac Tri Chlorinator, I know Zodiac are a good solid company with good cu...Read more
1 comment
Customer C.Zodiac
Hi there! Thank you so much for this great review. Appreciate the excellent Feedback. Happy Swimming!
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ian g
- 2 reviews
Never buy another
Have had the MX6 for about 4 weeks . The trouble is it won"t climb walls and gets stuck on steps.I have an eco pump and run it on clean cycle Been through everything in the manual ie correcting PH, altering motor speed, adjusting suction all to no avail .Rang the 1300 number and was advised to send video and problem identification.This was done over a week ago, Haven"t heard back .Maybe they put it in the too hard basket .On the plus side it cleans the bottom well.
3 comments
Customer C.Zodiac
Hi Ian, Sorry for the delay in getting back to you. If you are able to confirm your email address either PM or Inbox on Facebook we can chase this up for you, Thanks.
Customer C.Zodiac
Thanks for your time Ian. As promised our Service Tech will be onsite on Monday. Please call 1300 763 021 if you need anything in the interim. Thanks!
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DonnyGold Coast
You only hear the bad things in this area but I must say our zodiac ms6 meets all good things advise
Very easy to setup and preforms well we are very happy with this product. It has no problems with leaves and cleaning our pool would recommend this cleaner to others. Our pool has never looked so clean very easy to setup saves a tonne of work now we can enjoy our day
1 comment
Customer C.Zodiac
Hi Donny! Thanks for leaving a 5 star review, Happy Swimming!
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OldyarkGloucester
- Verified purchase
Climbs walls gets stuck on steps
Purchased dec 2017 machine gets stuck on steps or any lip around pool have adjusted suction still the same rang 1300 no girl said I had the wrong machine for the pool I told her I have a friend with same pool and doesn’t get stuck
Her respons was it’s not a warranty problem and she couldn’t help me
Don’t buy this unit unless you have straight sides and no steps or you only want to clean the floor
2 comments
Customer C.Zodiac
Hi,Sorry to hear that you have had these issues. If you would like to discuss this matter further, please send a PM with your details. Thanks.
I have been contacted by zodiac USA and issue has been sorted
They were very helpful unlike Australian help line who didn’t want to know about it
Very happy with end result
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Find out how Zodiac MX6 compares to other Suction Pool Cleaners
Know better, choose better.
It doesn’t climb walls!
Purchased two weeks ago from online retailer to keep my new pool clean over Christmas holidays. Followed instructions to make sure speed of rotations and suction strength is right. Whilst it cleans the floor it won’t climb vertical walls !!! That’s a key function. Will be calling the 1300 number next week. Am I missing something ?
1 comment
Customer C.Zodiac
Hi Sammutley76, have you had a chance to get in contact with our Customer Care team over the break? If the MX6 is not climbing the walls, there are two things which you can easily check. If the MX6 is... Read more
not receiving enough flow, it is going to have trouble preforming and climbing the walls. Best is to check the manual here: https://www.zodiac.com.au/Content/cms/products/pdf/12522%20MX8%20MX6%20Manual%20vs4.pdf. for instructions. Secondly, if the pH is too high or even too low, the pool walls can become slippery which makes it difficult for the cleaner to gain traction on the walls. What type of pool surface do you have? Alternatively, you can contact Customer Service Team on 1300 763 021. Thanks.Similar opinion? Write a review on ieatwords.com.au!
Alan WSydney, NSW
- 5 reviews
- Verified purchase
MX-6 is a SHOCKER - An absolute piece of rubbish
Purchased in May, 2016 it didn't start up after taking it out of the box. Took back to re-seller who changed the motor and gearbox. Then ceased to function in Feb, 2017. Took to another dealer and they changed the gearbox & motor.
Again failed recently. Took it to dealer who said there's nothing wrong and said I must need a new pool pump. Did just that and the MX-6 still didn't function properly. Again last week new gearbox and motor put in and now it doesn't work at all. There are obviously is multiple manufacturing faults build into this junk and I guess that's why they don't sell them anymore. Products are supposed to do what the manufacturer promises so now off to Fair Trading for a full refund.
1 comment
Customer C.Zodiac
Hi Alan, sorry to hear of these issues. We would like to look into this further. Could you please contact us on 1300 763 021 and mention that you contacted us via Product Review or you can email your ... Read more
personal detail to [email protected]. Thanks.Similar opinion? Write a review on ieatwords.com.au!
Andrew Gakas
- 5 reviews
- 3 likes
Cleans well, but WON'T CLIMB WALLS
Brand new MX6 cleaner. It gets around OK and sucks up everything that sits on the bottom of the pool. Vacuums up all the dead algae and keeps the pool floor looking great, however no matter how I adjust the hose suction or float, it NEVER climbs the walls. Disappointing. Consider alternatives and read lots of reviews before buying.
1 comment
Customer C.Zodiac
Hi Andrew, Thanks for your review. If you need to speak to someone about the Cleaner/walls, please call us on 1300 763 021, Thanks!
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This cleaner amazed me!
I read the reviews and watched YouTube clips before I bought the MX 6. We have a fibreglass pool 8x4 narellan pool which was installed in September 2017. I was sceptical about pool cleaners but I had no choice after my 13 year old son avoided his only chore which was cleaning the pool. I have been blown away how good the MX 6 cleans our pool. It took about 40 minutes through trial and error to get the cleaner to do its job. I found moving the buoy up the vacuum pipe kept the cleaner down near the pool floor. It climbs the walls with ease it rem...Read more
oves gum leaves and sand without problems and manages to get out of tough spots with a bit time. I don’t believe you just chuck it in your pool out of the box and expect it to work. You have to do some fiddling to get it right but once you have you don’t look back. The Zodiac MX 6 has made maintaining our pool so much easier big thumbs up from me.1 comment
Customer C.Zodiac
Hi Stuart, thank you for the 5 star review. Happy Swimming!
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PhredPerth, WA
An overall good product
I purchased this model cleaner prior to refurbishing my 10x5m concrete pool. It worked well, although large leaf litter was a problem in terms of causing the impellor to jamb - and still is. However in addition to refurbishing the pool, I replaced the sand in the filter and noticed a significant difference in performance. The unit now climbs the walls (not in a close pattern to assure clean walls) and has never gotten stuck at steps or elsewhere. Put a new kit in it at the recommendation of a pool shop after 3 year's use and, again, performance has Improved marginally.
Thinking of recommending one to my son for the pool in the house he has recently purchased
1 comment
Customer C.Zodiac
Thank you for your 5 star review. Happy Swimming!
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Questions & Answers
Jennifer G.asked
My MX-6 isn't allowing enough water to flow through the system. When I have just the hose in the pool, the returns are fine. But when I add the robot to the end of the house, the waterfalls trickle down the wall instead of flowing freely. If I open the skimmer any more, it sucks air. If I open the floor drain at all, the robot gets stuck on the drain. Is there a different product that would allow for a greater flow through the cleaner?
No answers
Adriaan B.asked
I installed my zodiac mx6, but the wheel hardly turns. Can it be that my pump is to weak?
No answers
Sammy Rayasked
Hello, I just installed the mx6, drain is closed, the yellow wheel does the proper 10 rotations in the 20-25 seconds. When the unit climbs the pool wall the unit goes above the water line and then sucks in air. What can I do to correct this? Sammy Ray Morris
2 answers
Mine does that too, has since I got it but the higher the water level in my pool the less often it happens.
Hello Brooke, I raised the water level in the pool with the same results. I am at a loss as what to to do. I'm going to give Zodiac a call for some advice. Thanks for responding.
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Customer C.Zodiac
Hi, Thank you for your review! Happy Swimming!