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Reviews

2.9

93 reviews
5
(25)
4
(17)
3
(8)
2
(12)
1
(31)
  • Build Quality
    4.0 (5)
  • Value for Money
    2.6 (7)
  • Ease of Use
    3.6 (5)
  • Cleaning & Maintenance
    2.8 (6)
  • Pool Size
  • Noise Level
    4.6 (5)
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pominoz

pominozSydney

  • 4 reviews

great little machine

published

excellent machine, reasonable price. Climbs all the walls.
One small problem, but can live with it; it is inclined to jam up on small twigs. Need to check it every day and remove the blockage, but it is quite simple and quick to do. Much better than my previous Heyward machine

Date PurchasedApr 2018
1 comment
Zodiac
Customer C.Zodiac

Hi, Thank you for your review! Happy Swimming!

Tommo1770

Tommo1770Central Queensland, QLD

  • 4 reviews
  • 3 likes

Top Performing Pool Cleaner ...

published

BEST POOL CLEANER EVER? Yep, could only rate it 10 out of 10! Perfect performer. Chuffed around 11 meter pool for the past 6 - 8 years and never missed a beat. Not climbing the walls as well as on day one so it must be time to replace the treads. Main unit, hoses all in A1 order, not often one gets an item that runs and cleans like this magic machine. If you respect the way your pool looks and you need the leaf debris cleared from the pool this is a 10 outa 10 machine to perform your task!

Date PurchasedAug 2008
4 comments
Zodiac
Customer C.Zodiac

Hi. Thanks so much for the 5 star review. Happy swimming!!

Tommo1770
Tommo1770

Have to keep on the right side of one Andy Dawson!!

Zodiac
Customer C.Zodiac

One the greats, Mr Dawson!!! We miss him.

Very Impressed

published

I purchased this unit and it arrived today. I couldn't wait to try it and had a few complications.
So before damaging the unit I called the costumer service people and they walked me through
A few things. After making sure the pump and filters were cleaned and found a few connection
Issues that made a "huge" difference on how this unit performs. I'm impressed by the performance
And costumer service

Date PurchasedJun 2018
1 comment
Zodiac
Customer C.Zodiac

Thank you so much for the 5 star review. We are really pleased to hear that our dedicated Customer Care team were able to help. Happy Swimming!

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Gidget

GidgetBusselton

Absolutely the worst pool cleaner I’ve ever had !

published

In 18 months I’ve had to have the tyre tracks replaces 3 times. Then it gets stuck all the time in certain places. Then I get told these parts are NOT covered by warranty! NEVER AGAIN ! Fortunately my local pool place have fixed this 3 times for me. The pool cleaner sucks

Date PurchasedFeb 2017
7 comments
Zodiac
Customer C.Zodiac
Gidget
Gidget

Hi, just had another look at the pool cleaner that is stuck again and it’s actually a mx8 . Don’t know what you mean by inbox my details via face book. I’m just so annoyed as it wasn’t cheap as you know.

Zodiac
Customer C.Zodiac

It sucks

published

I have that MX6 for little over a year now. I replaced almost every part and drive. It stuck at the corners, stairs and when it's not, it goes all the way up to surface on the wall sucks air what made me replace the pump once already. I can't fill safe run it on a timer while I'm not watching it, I can't predict what it will do to destroy another pool component. Every time I take it back to the place I bought it from, they have change another part. I almost pay the stupid cleaner in parts. Over $500 wasted in a piece of JUNK.

Date PurchasedApr 2017
3 comments
Zodiac
Customer C.Zodiac

Hi Samuel. Sorry that your Cleaner is causing these frustrations, we understand that the reason you purchase these items is for the exact opposite reason. May I ask if you have spoken with our Customer Care team?

Samuel
Samuel
Zodiac
Customer C.Zodiac

Good value for money!

published

I have had an MX6 for over 4 years now and it hasn't missed a beat. It keeps my fibreglass pool spotless all year round and has no issue climbing walls as experienced by other reviewers. Compared to other robotic cleaners that cost thousands of dollars this little cleaner has given me great value for money.

Date PurchasedMar 2014
1 comment
Zodiac
Customer C.Zodiac

Hi, Thank you for the Review, Appreciate you stopping by, Happy Swimming!

worst pool cleaner ever owned

published

This is by far the worst pool cleaner I have ever owned! It continually ends up on its side and spins in circles or on its back and you have to turn it over every time to get it to work. I have used the weights in different position changed the pool filter speeds and nothing seams to make a difference.

Date PurchasedOct 2016
7 comments
Zodiac
Customer C.Zodiac

Hi Scott, Sorry to hear this. May I ask if you have contacted us directly so that we may try and help you? Thanks.

Scott
Scott

No not at this point. I would be more than happy if you wanted to call me to discuss.

Zodiac
Customer C.Zodiac

Hi Scott, Would you be able to PM your details via Facebook? We dont ask for personal details on this forum, Thanks!

This product and company are awful

published

The cleaner gets stuck on ridge such as steps and a ridge around the bottom drain. If it isn’t stuck on something and only the back portion portion of the machine touches the pool bottom. When it does this is runs to the end of the hose sits there until it is moved. Do not waste your money on this. I emailed the company and never heard back. Customer service is non existent.

Date PurchasedJun 2016
1 comment
Zodiac
Customer C.Zodiac
Louis

LouisCape Town

Rubbish

published

Absolute rubbish from the day of purchase it didn't work correctly. Sometimes it would act like its on steroids other days it will only run for 2 minutes then stop dead took it back 5 times they kept changing parts and it kept doing the same thing. After struggling with it for over a year with the same problem i just through it in the shed.

Date PurchasedDec 2016
1 comment
Zodiac
Customer C.Zodiac
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Dave

DaveTownsville

Great pool cleaner.

published

Have had the MX6 for nearly 4 years in a pebble crete pool. Has given no dramas except climbs pool wall and sucks air. Is due for an overhaul after a lot Drama free use,I recommend.
Was thinking of the MX8 for another larger pool, though have read more bad reports than good ones, might stick with another 6.

Date PurchasedAug 2014
1 comment
Zodiac
Customer C.Zodiac

Hi Dave, Thank you for your 5 star review, Happy Swimming.

Working well on bottom and sides

published

Pleased with performance of Mx 6 to date - picks up all dirt and leaves. Has stopped on steps a couple of times - but usually gets off ok. No problem setting it up from the box. Would recommend this cleaner to others - better than the creepy crawly type I’ve had before - silent too.

Date PurchasedApr 2018
1 comment
Zodiac
Customer C.Zodiac

Hi Jim, Thank you for your review. Glad to hear that you are happy with your Cleaner. Happy Swimming!

Quality-Check

Quality-CheckGreater Melbourne (Outer), VIC

  • 33 reviews

Awesome Value for Money

published
Date PurchasedMar 2018
1 comment
Zodiac
Customer C.Zodiac

Hi there! Thank you so much for this great review. Appreciate the excellent Feedback. Happy Swimming!

ian g

ian g

  • 2 reviews

Never buy another

published

Have had the MX6 for about 4 weeks . The trouble is it won"t climb walls and gets stuck on steps.I have an eco pump and run it on clean cycle Been through everything in the manual ie correcting PH, altering motor speed, adjusting suction all to no avail .Rang the 1300 number and was advised to send video and problem identification.This was done over a week ago, Haven"t heard back .Maybe they put it in the too hard basket .On the plus side it cleans the bottom well.

Date PurchasedFeb 2018
3 comments
Zodiac
Customer C.Zodiac

Hi Ian, Sorry for the delay in getting back to you. If you are able to confirm your email address either PM or Inbox on Facebook we can chase this up for you, Thanks.

ian g
ian g
Zodiac
Customer C.Zodiac

Thanks for your time Ian. As promised our Service Tech will be onsite on Monday. Please call 1300 763 021 if you need anything in the interim. Thanks!

Donny

DonnyGold Coast

You only hear the bad things in this area but I must say our zodiac ms6 meets all good things advise

published

Very easy to setup and preforms well we are very happy with this product. It has no problems with leaves and cleaning our pool would recommend this cleaner to others. Our pool has never looked so clean very easy to setup saves a tonne of work now we can enjoy our day

Date PurchasedOct 2017
1 comment
Zodiac
Customer C.Zodiac

Hi Donny! Thanks for leaving a 5 star review, Happy Swimming!

Oldyark

OldyarkGloucester

  • Verified purchase

Climbs walls gets stuck on steps

published

Purchased dec 2017 machine gets stuck on steps or any lip around pool have adjusted suction still the same rang 1300 no girl said I had the wrong machine for the pool I told her I have a friend with same pool and doesn’t get stuck
Her respons was it’s not a warranty problem and she couldn’t help me
Don’t buy this unit unless you have straight sides and no steps or you only want to clean the floor

Date PurchasedDec 2017
2 comments
Zodiac
Customer C.Zodiac

Hi,Sorry to hear that you have had these issues. If you would like to discuss this matter further, please send a PM with your details. Thanks.

Oldyark
Oldyark

I have been contacted by zodiac USA and issue has been sorted
They were very helpful unlike Australian help line who didn’t want to know about it
Very happy with end result

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It doesn’t climb walls!

published

Purchased two weeks ago from online retailer to keep my new pool clean over Christmas holidays. Followed instructions to make sure speed of rotations and suction strength is right. Whilst it cleans the floor it won’t climb vertical walls !!! That’s a key function. Will be calling the 1300 number next week. Am I missing something ?

Date PurchasedDec 2017
1 comment
Zodiac
Customer C.Zodiac
Alan W

Alan WSydney, NSW

  • 5 reviews
  • Verified purchase

MX-6 is a SHOCKER - An absolute piece of rubbish

published

Purchased in May, 2016 it didn't start up after taking it out of the box. Took back to re-seller who changed the motor and gearbox. Then ceased to function in Feb, 2017. Took to another dealer and they changed the gearbox & motor.
Again failed recently. Took it to dealer who said there's nothing wrong and said I must need a new pool pump. Did just that and the MX-6 still didn't function properly. Again last week new gearbox and motor put in and now it doesn't work at all. There are obviously is multiple manufacturing faults build into this junk and I guess that's why they don't sell them anymore. Products are supposed to do what the manufacturer promises so now off to Fair Trading for a full refund.

Date PurchasedMay 2016
1 comment
Zodiac
Customer C.Zodiac
Andrew Gakas

Andrew Gakas

  • 5 reviews
  • 3 likes

Cleans well, but WON'T CLIMB WALLS

published

Brand new MX6 cleaner. It gets around OK and sucks up everything that sits on the bottom of the pool. Vacuums up all the dead algae and keeps the pool floor looking great, however no matter how I adjust the hose suction or float, it NEVER climbs the walls. Disappointing. Consider alternatives and read lots of reviews before buying.

Date PurchasedDec 2017
1 comment
Zodiac
Customer C.Zodiac

Hi Andrew, Thanks for your review. If you need to speak to someone about the Cleaner/walls, please call us on 1300 763 021, Thanks!

This cleaner amazed me!

published
Date PurchasedDec 2017
1 comment
Zodiac
Customer C.Zodiac

Hi Stuart, thank you for the 5 star review. Happy Swimming!

Phred

PhredPerth, WA

An overall good product

published

I purchased this model cleaner prior to refurbishing my 10x5m concrete pool. It worked well, although large leaf litter was a problem in terms of causing the impellor to jamb - and still is. However in addition to refurbishing the pool, I replaced the sand in the filter and noticed a significant difference in performance. The unit now climbs the walls (not in a close pattern to assure clean walls) and has never gotten stuck at steps or elsewhere. Put a new kit in it at the recommendation of a pool shop after 3 year's use and, again, performance has Improved marginally.

Thinking of recommending one to my son for the pool in the house he has recently purchased

Date PurchasedApr 2014
1 comment
Zodiac
Customer C.Zodiac

Thank you for your 5 star review. Happy Swimming!

See all Zodiac MX6 reviews

Questions & Answers

Jennifer G.

Jennifer G.asked

My MX-6 isn't allowing enough water to flow through the system. When I have just the hose in the pool, the returns are fine. But when I add the robot to the end of the house, the waterfalls trickle down the wall instead of flowing freely. If I open the skimmer any more, it sucks air. If I open the floor drain at all, the robot gets stuck on the drain. Is there a different product that would allow for a greater flow through the cleaner?

No answers
Adriaan B.

Adriaan B.asked

I installed my zodiac mx6, but the wheel hardly turns. Can it be that my pump is to weak?

No answers
Sammy Ray

Sammy Rayasked

Hello, I just installed the mx6, drain is closed, the yellow wheel does the proper 10 rotations in the 20-25 seconds. When the unit climbs the pool wall the unit goes above the water line and then sucks in air. What can I do to correct this? Sammy Ray Morris

2 answers
Brooke G.
Brooke G.

Mine does that too, has since I got it but the higher the water level in my pool the less often it happens.

Sammy Ray
Sammy Ray

Hello Brooke, I raised the water level in the pool with the same results. I am at a loss as what to to do. I'm going to give Zodiac a call for some advice. Thanks for responding.

Get an answer from our members and Zodiac representatives

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