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Reviews

1.9

69 reviews
5
(4)
4
(4)
3
(10)
2
(15)
1
(36)
  • Build Quality
    1.8 (10)
  • Value for Money
    1.1 (11)
  • Ease of Use
    1.5 (10)
  • Cleaning & Maintenance
    1.3 (11)
  • Pool Size
    • Average (10)
    • Large (5)
  • Noise Level
    2.8 (11)
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Garry

GarrySydney, NSW

Worse pool cleaner I ever had.

published

I have had my swimming pool for almost 30 years and the Zodiac T3 is the worse cleaner I have used. I have spent more time trying to replace diaphragms and and have the cleaner working properly in 2 years than I spent in 28 years on the other cleaners. No more Zodiac products for me.



Purchased in February 2021 at On line for $450.00.

Value for Money
Pool Size Large
Richard

RichardSydney, NSW

Diaphragms need frequent Replacement - very expensive to run

published

Good cleaner once running - but the diaphragms split or lose elasticity every couple of months and cost +/-$35 to replace.

There are more cost effective cheaper and expensive cleaners



It also struggles with gum leave

I would not replace it with the same

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
hyb

hybAU

  • 2 reviews

Terrible recommend to never buy zodiac cleaners

published

This product just goes through expensive diaphragms like you would not believe do not even entertain the thought of a zodiac cleaner no customer service I tried to reach out and just got the run around steer clear



Purchased in March 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac
Suction Pool Cleaners

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Gadget

GadgetGreater Melbourne (Metropolitan), VIC

Not Recommended

published

Purchased in June 2021 at Direct Pool Supplies for $340.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac
Steve R.

Steve R.Greater Melbourne (Outer), VIC

Disappointed to say the least.

published

Had the unit for a few years now but am forever buying new diaphragms as they constantly break. Waste of money. Would never buy again and would highly NOT recommend it.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Greg

GregSydney, NSW

Disappointed already after 2 days.

published

Purchased in November 2021.

Pool Size Average
Functionality
Small Debris Cleaning
2 comments
Greg
Greg

Just went through the whole checking process again, and now running again. Go figure.

Zodiac
Customer C.Zodiac

Hi Greg, Glad to hear this is up and running. Hopefully, we can bump your review up a few stars and the Cleaner provides the pool experience that you expect!

Poor quality zodiac pool hose sections

published

Ive had a pool for 16 years. In the last 10 months Ive had to replace more sections of the zodiac interlocking hose than all the others years combined. It is terrible quality and should be removed from sale. It pulls and spirals apart when trying to move or remove the hose and continually splits. I cannot see how it meets Australian standards. The interlocking hose forces one to buy the same type of hose and the normal hose wont attach to the cleaner or other sections of hose. The hose sections are expensive and are simply a disgraceful product

Purchased for $325.00.

Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
1 comment
Zodiac
Customer C.Zodiac

Complete Rubbish

published

If you have a square, rectangular or other shaped pool with sharp corners or steps DO NOT BUY this product as it will get stuck and stay stuck until you manually move it. There is nothing you can do to resolve the issue, I tried in advice from pool shop moving the weight to different positions adding and removing hose sections and adding additional weights even tried it without the top wheel bumper which cost me money as I had to purchase an additional part as you cannot remove the bumper. Nothing works its rubbish as a lot of other reviews state I wish I had listed to them. Just replaced with a $89 cleaner from Aldi and its fantastic doesnt get stuck and even climbs the walls.

Purchased in October 2021 at eBay for $399.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Disgruntled

DisgruntledNorth Queensland, QLD

Disappointed with Zodiac T3.

published

Same general experience and remarks as previous reviews. Only purchased late 2018. Already needing need parts that are available at inflated prices through a retailer only. Hose lengths and other spare parts are exorbitantly priced, and often specialised to the specific model making the user experience regretful. Not a lot of R&D. A lot more marketing and legal.

Purchased in December 2021 at Pool and Spa Warehouse for $400.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Suction Pool Cleaners

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Useless piece of crap

published

Do not purchase a zodiac T3 - hoses and diaphragm constantly break, paid $365 for this product, which is useless. After having numerous hoses and diaphragms replaced I finally requested a refund, which was denied. I never purchase another zodiac product! Would give zero stars if I could.

Purchased in June 2021 for $365.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
3 comments
Zodiac
Customer C.Zodiac

Hi Julie. Sorry you have had these issues. If you would like to discuss this matter again, please let me know. Thanks and sorry again.

Julie
Julie

What is the point of discussing further if both zodiac and the retailer are refusing to provide a refund? What would this discussion achieve?

Zodiac
Customer C.Zodiac

Hi Julie. We may be able to provide some technical advice or look at the Unit under warranty for you?

northernangler

northernanglerNorth Queensland, QLD

  • 11 reviews

Zodiac T3 T5 pool Cleaner? Utter garbage for the price of the initial purchase and the cost of spares.

published

Diaphragms in the zodiac T3 have to be replace about every six months. The quality is so bad I wonder how they ever made it to the market. Mine is a few years old and has had probably six replacement diaphragms. They are so badly made one only lasted a few weeks before the inevitable death. Another problem is, (you wont believe this) there is an internal weight to keep it on the bottom and it is enclosed in plastic and is made of plain old steel. It rusts pretty badly and is quite disgusting for a product that is used in salt water. I will never ever buy another Zodiac product. Very poor in every way. What to buy next? a minefield of crap product everywhere. I will stick to manual and clean up when time permits.

Purchased in January 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Steve

SteveFar North Queensland, QLD

  • 2 reviews
  • 1 like

Barracuda get your quality control in order

published

Ive had the cleaner nearly 2 years and have replaced the diaphragm 10 times. When are you going to ditch this useless piece of crap. Where is your quality control? Looking elsewhere for a better quality cleaner, never recommend the Zodiac or Barra again.

Purchased in March 2021 for $300.00.

Cleaning & Maintenance
Noise Level
Pool Size Large
Functionality
Small Debris Cleaning
See all answers
Tom M

Tom MSouth East Queensland, QLD

Nothing but trouble

published

Purchased in November 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
See all answers
Tracey t

Tracey tMelbourne

  • 2 reviews
  • Verified purchase

Terrible- nothing but trouble

published

We’ve had this for nearly two years and had nothing but trouble. It is constantly getting stuck in the corners, not climbing the wallls and the diaphragms need constant replacing- at $45 a pop. The click together hoses are hopeless and retain memory easily so when it actually does work it goes repeatedly over the same sections. I have spoken to poolworx a few times who said there’s nothing we can do. Very disappointed. My last zodiac lasted for 10 years, this model is a total lemon don’t waste your money.

Date PurchasedAug 2017
1 comment
Zodiac
Customer C.Zodiac

Hi Tracey, Sorry to hear that have had these issues. May I ask if you have spoken to our Customer Care team directly? thanks.

Linda

LindaSouth West, WA

  • 2 reviews

Waste of money

published

This vacuum keeps going over the same area, gets stuck on the pool light and I need to replace the diaphragm too often as described in other reviews. Not happy.

Purchased in December 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Suction Pool Cleaners

Find out how Zodiac T3 Suction compares to other Suction Pool Cleaners

Know better, choose better.

Compare all
Jim Spittle

Jim SpittleSouth West, WA

Terrible

published

It only does the edges and then gets stuck in the corner. I have added more hose, less hose, left it in the sun, changed the weights, added more weights, changed the suction, done everything!!!!

Purchased in December 2021.

Pool Size Average

Don't waste your money

published

Have had nothing but trouble since we bought it just before Christmas
Just goes along the edges of the pool then gets stuck in the corner
It has scrapped all along the sides of our fibreglass pool that isn't even a year old yet
I've spoken to the place I bought it from and emailed them a number of times with no reply
Not happy

Date PurchasedNov 2018
1 comment
Zodiac
Customer C.Zodiac

Hi Michelle, So sorry to hear this. If we can get your details, we will sort this for you. Please send a DM or Inbox on Facebook, Thanks.

Meee01

Meee01Queensland

Would never buy another

published
Date PurchasedMay 2015
Neomi

NeomiNorth Western Region, NSW

  • 3 reviews
  • 1 like
  • Verified purchase

Twist Lock Hose - replace after 1 year & on my 4th or 5th diaphragm and replaced cup assembly

published

The twist lock hose that come with my T3 cleaner is very disappointing - it has only lasted a little over a year and I put it under cover in the shed for winter - which I haven't done with previous hoses which have lasted years longer. I have also had to replace the diaphragm 4 or 5 times in this time period and the cup assembly once. I really don't want to spend another $150 to replace the hose as well. I am very sorry I didn't spend more and buy a robotic cleaner instead of this. I won't be buying any more Zodiac products.

Date PurchasedAug 2017
5 comments
Zodiac
Customer C.Zodiac

Hi, Please give us a call on 1300 763 021 if you have not already spoken with our Customer Care team. Going by the date of your review your Unit is in warranty, Thanks!

Neomi
Neomi
Zodiac
Customer C.Zodiac
Juny

JunySouth East Queensland, QLD

  • 6 reviews

Zodiac T3 pool cleaner

published

We purchased the Zodiac T3 pool cleaner in May 2018. Now, we have only used it for less than a year and the diaphragm has broken. Since we got it, we have started to take its nightmare every day. It doesn't surround the pool, it's very low power, and it stops so often doesn't matter how you change the power choice anyway. Now our swimming pool has grown up a lot of green algae. It has brought us so much trouble. We do not recommend anyone to purchase this item at any price.

Date PurchasedMay 2018
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Questions & Answers

Mark H.

Mark H.asked

Has genuine zodiac t3 diaphram got 12 months warranty?

No answers
Lynette W.

Lynette W.asked

Our zodiac t3 keeps breaking diaphragms . It is two years old so no warrantee. Our local pool shop have replaced 3, Two for free but will not replace any more . If it is a suction issue how can you lower the suction beyond the lowest position ?

3 answers
Greg
Greg

No problems with diaphragms. Earlier issues now resolved and now operating fine.

Steve R.
Steve R.

I have replaced mine about 6 times. They are the worst designed units.

Steve R.
Steve R.

And just like that another one broke on my cleaner. It lasted about 6 weeks. What a joke.

Mark R

Mark Rasked

I just bought a Zodiac T3 and the hose is sucking air so that the cartridge filter is not filtering. Had almost cleared the green issue in the pool and went to clean the bottom . When I got home from work the stuff was in suspension in the water again. Is there a way to seal the joints?

No answers

Get an answer from our members and Zodiac representatives

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