I bought a genuine large TRI cell from an authorized agent of Zodiac. I inspected it and found that there is no 'TRI' embezzlement on top of the cell. I was advised that new Zodiac genuine TRI cells they now do not have the embezzlement on top. I know a generic one has no 'TRI' embezzlement on top. so, if a genuine one also does not have such embezzlement. how do I know whether I have been given a genuine one or a generic one? A genuine and a generic one should not be looked identical, otherwise, it is a waste of money to pay for a genuine and receive a generic one.

Purchased a zodiac tri mid in feb 2014. Had to replace cell in May 2017 ($495 and just outside 3yr warranty). Now up for another $495 2.5yrs later for another replacement (just outside 2yr warranty). Pool is regularly cleaned so cant be any fault in that regard. Always shows either a NO FLOW, NO SALT or CHECK CELL error message and appears again even after a technician has looked at it. Absolute rubbish!!! Avoid at all costs

Same as others... the display died recently and the cell wasn't producing either... the unit is just over 3 years so hopefully i can claim under warranty...however, been trying to contact zodiac for couple of days still no luck!!!!

There is a hell of a lot of the same issue on here relating to no flow and check salt issues which requires fixing or replacing of parts.. should be replaced free under lemon law..

I replaced my Zodiac LM a few years back with a tri mid system. Four years on and the tri is in the garbage bin. Corroded middle cell fin, no flow, low salt, battery backup fail....you name it, I experienced it. Water chem checked regularly and has never been an issue. Local pool guy suggested I got conned buying the tri mid and that Zodiac had reverted back to the LM series.

I wasn’t keen to purchase another Zodiac product but also wasn’t keen to modify the plumbing to take another brand. A bit of research led me to the retrochlor system. 5 minutes and the entire new unit was up and running. 30 seconds longer to put the tri series in the bin

Hi,
My Ei 25 low salt light is ON and I have the following observation:
- Salt level is ok, 4500 ppm
- Chlorine bubble is in the cell chamber
- Chlorine level in the pool is very high, I have to disconnect the cell cable
- No improvement when a new cell was used
My next step is to replace the PCB. There are two PCBs I can find, one is the display PCB and the other is the power supply PCB. Which one is responsible for this sort of fault?

Took it into the pool shop (not the one I bought it from and they said “oh, the TRI series” and ROLLED THEIR EYES. Not a very good model. Spent at least as much as it’s original price in servicing and upkeep, thrown in bin 4 years later.

My second zodiac chlorinator has just failed "again" and I am completely over it. The little screen says "output fault" I will not be buying another zodiac chlorinator, I just spent more money yet again to find out that it is "probably" another PCB board failure. My first zodiac chlorinator lasted 5 years and went out with a board failure (cost about a million dollars to replace) and I bought another one and have got 3 years out of it... It's not good enough and zodiac should try to label, use or buy better quality components to sell.
Pools are costly enough as it is and this is just hopeless.

My pool is only 11 months old and the Chlorinator is playing up, its clock doesn't keep the time and ends up turning on at random throughout the day and night.

I've contacted Zodiac support to start a warranty claim and although initially being responsive they have gone very quiet with no reply for over 2 weeks.

Are they trying to delay until the 1 year warranty is over? I don't know, but apparently the battery that needs to be replaced is soldered in place and isn't user replaceable. Why they designed the unit like this I do not know, seems like a terrible design flaw.

Even though cell only lasted 4 years. The cost of replacement was $346. Which is very cheap at $1.66 per week. As any pool knows that cost is one of the cheapest things you can put into a pool. So Zodiac keep up the good work. I highly recommend this product.

I have owned this Zodiac Tri Chlorinator for a little over three years. Often says No Pwr Check Supply or similar. Phoned Zodiac said just move leads to cell. Worked for a while. Now can't get error message to leave and won't make chlorine. Also purchased Zodiac cleaner at same time on recommendation of pool builder. Never worked well. After replacing a throat nearly every month for the first year at $40 a pop, decided to throw it out. Won't buy Zodiac again.

The pool had a Zodiac Tri chlorinator when we purchased the house in 2013. When it stopped working, we purchased another exactly the same so as not to change any plumbing, we also had to purchase another cell. We also have the zodiac pool cleaner, as we assumed they were a good make. Both have now stopped working again and now hesitant to purchase zodiac again as they are not cheap and don't want to have to keep replacing every 4 years.

Built in features which stops cell from operating so you have to call a technician out to punch in “the special code”. Unit stopped working at 3yrs, been operating for more than a year without a chlorinator due to cost of replacement, thanks Zodiac for nothing! Replacing the unit now with something more reliable. Thumbs down Zodiac Tri Series.

I own a Zodiac tri series chlorinator and the blue light is flashing and yellow light is on. I only placed 3 bags of salt into the pool three weeks ago. I haven’t been able to find out what the error message is? I’m wondering if it has something to do with the cell.

Have had a TRI Large for a little over 4 years and it started playing up a little over a year ago, when just out of warranty (how convenient...). First the power outlet to the pump stopped working and then the low salt light kept on coming on even though pool salt levels were in the middle of acceptable range. A year later, it just stops making chlorine a few minutes after coming on. I would expect these things to last more than this for the money.

My pool was built 5 years ago and over the past 3 years I have had nothing but problems with the zodiac equipment it came with. Each time zodiac have said the problem is not warranty covered. Today was the last straw as it seems we are not producing chlorine and similar to another review our self cleaning cell has had most of the centre electrode erode away. These are not cheap devices and should be better supported. Our robot cleaner has twice lost its wheels, our pump shorted out and now this. Not very good.