My pool was built 5 years ago and over the past 3 years I have had nothing but problems with the zodiac equipment it came with. Each time zodiac have said the problem is not warranty covered. Today was the last straw as it seems we are not producing chlorine and similar to another review our self cleaning cell has had most of the centre electrode erode away. These are not cheap devices and should be better supported. Our robot cleaner has twice lost its wheels, our pump shorted out and now this. Not very good.

I have just replaced my unit as the cost to replace was more cost effective than repair. My previous unit worked okay for a while but I wouldn't classify the experience as brilliant. If it fails again I will be definitely looking at other options/suppliers not only for this piece of equipment but for my other Zodiac products (eg pool heater).

Works OK but the backup battery died after 4 years. Cannot remember the time anymore and every time the power goes out (on off-peak tariff) it will reset time to 0:00 and worst... it will set the output to 10%. This is annoying - why the default output is 10% anyway??
Turned out the battery is hard wired on the PCB. Yep great - Who the heck design this? No battery last forever!
I believe some pool shops will say you need a new PCB and happily slug customers hundreds of dollars just to actually replace the battery.

There seems to be a common theme in these reviews; 3 - 4 yrs (amongst other things). The screen is constantly indicating low salt, regardless of the level in the pool. We have come to expect seeing the red light on. AND NOW... it is short-circuiting, blowing fuses and tripping the house safety switch. I cannot believe the trouble. Not only is it the cost of the unit, it's the chemicals to bring the pool back to scratch after the filter has been in operable and out of action. I think I will run the other way if I see a Zodiac sign out front of a pool shop.

I purchased a new cell last year and this year have had trouble with the colour of our pool. We now have a cell error, and is now saying 'Testing Cell'. We have done a full clean of all pool equipment and pump is running well. There is cloud in the cell when running so it is producing chlorine, but still have an error saying 'testing cell'.

Have had my tri for around 3 years always been a problem with constant lack of chlorine generated and having to constantly clean the cell. Each time the cell needed cleaning i had to remove plumbing as there was no way the cell would come out of housing was told that this is the zodiac that on some that was a problem and you would need to remove plumbing. Noticed pool going green so went to pool shop and no chlorine in pool .thats good news we have a heat wave this weekend. Its going in bin and i going for another rand or back to lm3

Have had the Zodiac Tri 35 for 3.5 years and it is not a great unit. Have had a logic board replaced (under warranty) after 2 years and now have had to replace the cell. The middle plate was completely corroded. If you buy this unit you will have to budget to spend $650 every couple years to replace the cell. Next time the cell packs it in will go to another brand.

Had my chlorinator for 7.5 years and it stopped output of chlorine. Rang the service line they said to take cell to their authorised dealer and he would test free of charge. The guy had no idea tried to sell a new one. We bought a new cell problem still occured. Took the chlorinator to our pool repairer he sent ot to Zodiac had it repaired got it back yesterday still not working I HAVE SPENT $800 TRYING TO REPAIR IT. Never will i buy another Zodiac

This unit gave up the ghost after 3 years and two cells the quote for the repair was going to cost me near new price to get it fixed after shopping around I decided to go back to basics and got an analogue unit with less digital stuff to go wrong and I'm quite happy with it.

Should last more than 4 years for how much it cost. Don't know whether I would spend that amount on another one and only get 4 years out of it. Anyone got good reviews on another brand. Was happy with the way it kept the pool but 4 years come on

A superb unit plagued with issues. At six months old the display board failed... replaced under warranty. Another six months later the replacement display board failed.... replaced under warranty. At three and a half years the main power board has failed. It really should be better than this! Kept and maintained in optimum conditions so not a user problem. Very disappointing. We are in a remote location and every problem is a major drama!

Hi there. I have to replace the batteries also. Can anyone tell me what voltage they are and where to buy them from? It seems silly that you need to use a soldering iron for something that obviously requires replacing at some point. Also is there a way of measuring the salt ppm with out having to take a sample in?
Thanks

I have got a Zodiac TRI-M-22 App No V080744 and the chlorine generator. My property's previous owner bought it so I am not sure the exact purchase date.

The Issue is it sometimes shows 'output fault XXX' on its screen while the blue power light keeps flashing, and then at the same time the chlorine generator stops generating white cloud/mist. I suspect that the TRI-M-22 controller's circuit board is somewhere damaged thus it doesn't output properly permanently.

The chlorine generator is quite young so I may only need the TRI-M-22 controller and I am not sure where to get the part or replacement. I live in Pennant Hills, NSW.

have had base level tri for 4.5 years (pool shop advised higher models with auto ph etc were liable to problems)
was basically ok till recently as salt level warning came up and i have topped up with 100kg salt and level is 4500ppm. Then came up with check cell so unscrewed it and plates were clean with no obvious deposits so used jet from hose attachment and "'cleaned it'' and reinstalled and seemed ok, also was producing Cl.
Now 2 days ago put robot in and pool was 95 % clean, today noticed algae on floor, checked Cl -> zero! pH 7.5 as well. Display on control part working and showing check cell. What is happening ; is cell kaput, seems from reading this site life span of these devices is about 5 years max

Purchase a Zodiac Clearwater TRi 3.5 years ago and has been working okay with a minor glitch at the 2 year mark which seems to have self rectified... However, the timing has no stopped working entirely. I press the timer button and nothing happens so I can't set the start and finish times. This seems to be a common complaint.

They offer a 3 year warranty I guess they have their warranty timing down.