Hi, I have a Zodiac Tri Series and the SALT (yellow) light stays on the entire time the pump is running. I have added salt to the point now that the levels are 6920ppm & obviously high. Everything else is perfect but now that the salt light is on the unit isn't producing chlorine. Can you please suggest anything?? Thanks, Brett

I've had this chlorinator installed also for under 4 years when it too failed. Screen also not displaying properly (shows half the line) and the unit keeps turning itself off. It can be reset by pressing the two buttons together, but only runs for the rest of the day, and at next startup of the pump is not working again. Exactly my issue also, I ran it for another 12 months like this to get to 5 years, but should not have to, daily manually intervening is a pain. The Viron has a 5 year warranty, and previous chlorinators (not Zodiac) which were not as expensive also lasted 6 - 7 years. Now considering which product to replace this with, doubt it will be another Zodiac from my past experience.

My pool is onlty 1 year 1 month old my pcb board in ky crossover has blown the power transistor
You cannot replace the part only you have to buy a whole new system. Repair cost is nearly equivalent to a new one. Try another brand . While i was at the repairer another 1 came in same problem

Looks like everyone has same problem no flow low salt output fault.Had electrical board replaced 2 years ago now gone again.Same problem but zodiac only has 1year warranty on replaced board.Obviously they have problem with these boards should be free.Was told when first one replaced it was a common fault.

I first installed my in 2014, and unluckily just inside the 2 year warranty the internal battery went so started losing all settings, they replaced the unit. So it seem to run OK for about a year and the second unit has now failed now power what so ever, dead dead. Answer out of warranty. Would suggest you look elsewhere.

Not really a product designed to last.

I've had this salt chlorinator for about5 years now and it worked flawlessly until early this year when it started loosing all it's timer settings every time we had a power outage.
I was told the mother board had to be replaced as the batteries were part of the board
I bought batteries online and soldered them onto the board myself.
I realise not everyone has the ability to do this and suggest that Zodiac make this easier to do for the customer.
Overall a very sound and reliable product.

I've had this chlorinator installed for under 4 years and it has now failed. Screen is not displaying properly (shows half the line) and the unit keeps turning itself off. It can be reset but only runs for a day or so before switching off again. My previous chlorinators (not Zodiac) which were not as expensive lasted 6 years and 7 years so I'm not really impressed with the Zodiac. I won't be buying another Zodiac.

Bought the TRi mid in November 2013. It has kept the pool looking pristine with the PH constantly correct. No more running to the pool shop with a green pool every new season! Just check the acid container once in a while. One little gripe: 3.5 years in and the salt cell appears to have packed up. (Replacement on order as I write.) This feels a little premature so am slightly disappointed but it is a consumable.

January 2022 and still going strong.

all the lights flashing, fan making bad noise, 4 years old, looks like it may be buggered. after reading these reviews its looking very common. not very happy with this as its only a 3 year warranty. for a $800 unit im not seeing much value for money with this unit.

After only 4 yrs, timer stopped working (warranty is 3yrs). Batteries for timer aren't replaceable (told that only now), so a whole new board is required. Looking at unit & labour $400+. Considering what Zodiac Unit cost initially and fact that it still produces the chlorine if operated manually, timer issues are ridiculous. Will NEVER buy Zodiac chlorinator again.

I can not believe that you do not have any spare EI25 salt xhlorinators cells in Australia !
After ordering the part 13 days a go, i have rung your 1300 number only to be told that it is still on order and it might be here by the long weekend if not it will be the week of the 6th of February!
Seriously, it is summer in Australia, school holidays and are pool is turning green.

After about 3 years of operation the Check Power Supply appeared. I am told that the chlorinator has completely failed and cannot be repaired. I doubt the unit was working effectively prior to that date as the Check Salt warning occasionally appeared even when salt was added to the pool. Like my last Zodiac cleaner, the product is rubbish and best avoided.

Chlorinators are supposed to make chlorine for your pool. My Tri series just does not do that. Had this for just over three years and for the past 12 months every time I take water into the pool shop for testing they ask me how many hours I am running my chlorinator because free chlorine levels are negligible. Its now running 12 hours a day and still can't produce enough chlorine. All other levels (ph, salt etc are ok according to pool shop). I even went to a different pool shop to get a second opinion, their advice ... "Zodiac can make a cleaner but steer clear of their chlorinators". Won't waste my money with them again.

I have had this chlorinator for a couple of years now, the first issue I had was the auto acid feed stoped working after 8 months and then there was a problem with the filter timer wouldn't turn on the filter but the chlorinator was running, now the chlorinator has packed it in, very cheaply made Take my advice Don't buy one spend the extra couple of hundred and buy an Australian made chlorinator like Salt mate

Works fantastic with the mineral salt system, way better and easier to look after than the chlorine system. Kids much prefer it as their eyes dont get sore. So far also cheaper than the chlorine tab system we used to have, the pool guys have barely had to use any chemicals at all to keep it spotless.

Purchased the product in 2012. from the time it was installed it never worked properly. took back to there authorise repair agents. it worked for 8 weeks and same problem occurred then had to take back to their repair at their warehouse. Advised all fixed and should be fine. lasted 6 months same problem, contacted them again they said it was out of warranty although it was the same problem they supposably fixed 6 months earlier. That's was the best news as I then through it in the rubbish bin and brought one from another company, so far works without a problem.
speaking to most pool shops not many have a good word about Zodiac.

Had ours for years running on 80% same cell just clocked over 12000 hrs {reset every 6000 hrs} Keep your cell clean and your ph level in check,2nd zodiac chlorinator we have owned first one 7 years updated it with this Tri, old one still works I must have purchased a couple of good ones! lucky me