Zodiac need to stick to cleaners thats the only thing there good at.

after several problems i ended changing to a watermaid and no problems at all except i I'm out of pocket because of the zodiac chlorinator

If you want to save your time and money spend the extra money and buy quality

The product works ok, but it has 3 rechargable button batteries that keep the timers in memory during a power outage. The batteries are soldered to the control PCB so when they fail, Zodiac expect you to spend ~$250 to replace the whole PCB!!! I decided to spend $20 and remove the old batteries and solder new ones on myself. This is a plain rip off by zodiac and will not be buying their products again.

Have small pool/spa that is approx 2.5 years old. Have had Deb from Zodiac Brisbane out as our technician on several occasions and she is extremely professional, qualified and helpful. Unfortunately, pools will always have issues which just seems to come with the territory, but it helps when the support team (Cordelia is excellent as well) are so great. Thx kindly Deb.
Felicity Sunshine Coast QLD.
PS I wish but that someone would invent pool stuff/equipment that is indestructible!!!! Oh, well.

Easy let's hope the new one lasts over ten plus years too! 4 year warranty pool man couldn't talk them up enough. Easy install and simple functions . Rang around town and everyone recommended this unit . Don't understand all the negative reviews ... i rate these machines everyone needs to stop soo king.

I cannot believe what I have read here! The product is fantastic, its the right price, and the customer service and technical support is amazing. I was a month out of warranty and had a technical glitch due to a power outage, and they still came out and fixed it at no charge. That's better than I got from my $80,000 BMW! Good work Zodiac, you have a customer for life.

I had a Tri Series with Compact element installed into a new pool build 4 years ago. It has always run on 100% output at 8 hrs a day on timer. Every time I take a water sample to my pool shop they say "no Chlorine". So I add liquid chlorine. Now I found out that possible the compact is too small(?) for my pool volume of 35000L. and that output should be sitting around 30-40% if pH etc are correct.
Zodiac don't seem concerned that I am spending $100s on Chlorine and that to get my unit looked at it will take up to 2 weeks while my pool goes green and the kids can't swim in it over summer!
Any advice on a better way?

I bought a new chlorinator cell from a Zodiac dealer. The part came with a 12 month warranty. The chlorinator cell failed after 4 months. I contacted Zodiac for a service call, and was told I had to return the part to the dealer, then the dealer needed to ship the part to Zodiac. As the pool will not function or filter without the part being inserted, the pool sat going green while Zodiac did nothing. The warning I want to give people is that Zodiac have very poor customer service, and when something goes wrong they do nothing to assist you. I would avoid purchasing their products.

I have always used Zodiac Salt Water Chlorinators. They are extremely reliable and will last for a long time providing you take care by maintaining your water and cleaning the cell according to the manufacturers instruction manual. I highly recommend this product if you are looking for a Salt Water Chlorinator.

I have purchased a Mid Tri Series and I was so impressed that after 12 months I purchased a second one for my rental property I now had one for 3 years and so far I had no problems to this stage and the second unit I had for almost 2 years and once again it all good one unit is under cover and the second unit is exposed to the sun.

this product was very easy to attach to our existing fittings no fuss and works well. Timer was very similar to our previous chlorinator which helps, it has a better navigation panel and easy to read digital view panel. We now have a cleaner pool and because our pool is a saline pool the chlorine levels will be correct. Thank you

Bought this unit and worked ok with some issues during the warranty period . 1 month after it did not work due to the power supply failing
got quoted 400 to get it replaced.
do not buy this unit at any cost not wirth the money/

Failed within 6 weeks went for repair back in three week's. Within 3 months stopped making chlorine acid never worked either. When machine turned of would cycle on and of all the time. The pool shop who installed it now has nothing to do with these controllers

Put this on your never buy list!

Mine suffered major failures. In the first six weeks that required three parts replacement including the burnt out circuit board and all timers not working!

Zodiac customer service is really good - nothing else with the name Zodiac is unfortunately!

Don't touch this product or its T3 pool cleaning attachment, being equally useless!

Struggled with a continually failing Hurlcon Chlorinator for 6 years (3 replacements in the base warranty period then fixed by the pool installer, then at my cost, then i gave up on it). Got this Zodiac TRi Series pH Large, installed professionally for a few extra dollars, and so far very happy with it. Simple, easy to use, and the pool has been perfect in terms of Cl and pH. Will report back in 3 and then 5 years!

The unit is cheap and riddled with issues. DO NOT WASTE YOUR TIME. I made the mistake of buying one online at a very cheap price and not listening to my local Poolshop. I have since purchased a new unit from them and it's working fine. Unfortunately I have lost out money wise. However it is my own fault for trying to get something on the cheap!

Salt cell calcified, PCB Blown

The unit is cheap and riddled with issues. DO NOT WASTE YOUR TIME. I made the mistake of buying one online at a very cheap price and not listening to my local Poolshop. I have since purchased a new unit from them and it's working fine. Unfortunately I have lost out money wise. However it is my own fault for trying to get something on the cheap!
When I threw it in the bin
Faulty Probes, Cell building up with calcium and not producing chlorine, hopeless aftersales support

In September 2013 I installed a Zodiac Tri Large Salt Water chlorinator for our 60000ltr fibreglass pool. It was easy to install and program. We live in Rockhampton QLD. We are currently in the midst of a heatwave and the pool is still sparkling and I have not had to supplement with any additional chlorine etc. I am very impressed with this product and would recommend it. It is so much better than our previous Chlorinator which was only three years old and would constantly struggle to maintain adequate levels of chlorine in the summer months.
Simple, quality design. Easy to install and operate. It works extremly well in harsh conditions. Excellent warantee and nationwide support.
Nothing.

Have had this for a while and have had nothing but problems. Broken Acid pump, failed chlorination cell. Switches itself off and doesn't keep time. Had to replace the internal board. Have heard off others with similar problems. Expect to have this thing spend most of its life getting repaired. Avoid at all costs.
Good when it works
Expensive, unreliable