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Zodiac VX55 4WD Questions & Answers
33 questions from our users
ציון ע.asked
Dear Sir, I have a pool robot. The lights are flashing and the robot is not working. Please advise?
No answers
Ian J.asked
How much does this cost?
2 answers
I brought the one with the longer lead and the remote, ! It's no worth the extra cost, 3k in nz, might sound to much but I am very happy with the easy clean filter system,. better than any others. Don't believe all the hype about it cleaning the walls,, but it's the only way to clean the pool ! It shows in what comes out in the filter
How much does this product cost in AUD??
Paul S.asked
Hi, I have a vx55 that’s about 3 year old. I seem to have the same problem that others have raised. Originally it was very good but now it seems to run backwards when it should be going forwards and it flips on its back and does a pretty useless job cleaning the pool. Just out of warranty so it’s an expensive and frustrating way to keep the pool clean for a couple of years. Anyone else resolved this kind of problem?
No answers
Nizam Kasked
The wheels on one side are not rotating
No answers
Kingasked
I purchased the vx55 4wd 12months ago and the first 12 months worked brilliantly. Now for some reason it doesnt go the full cycle and the error code 4 appears on the control box.
I have washed and cleaned all parts .
What can I do?> Kingsley
No answers
Chris K.asked
I brought a 200 micron filter in addition to the 100 micron filter that came with my Zodiac. I can not tell the difference now they are out of their box. Is there a way of identifying which one is which? Numbers or markings on the filters?
No answers
Lynasked
Hi there.
My zodiac 4wd display panel has issues, the screen turns on and then goes blank, I have to switch it on and off from the mains. Sometimes turns back on and when I press start the screen goes blank. Any ideas
Thanks
No answers
Narelle Tasked
My zodiac VX55 pool cleaner is doing 3 things wrong
1. It is losing its way in the pool and doing a poor job by not covering it properly
2. It is rolling over on its back and not returning to the upright position
3. It will not lift itself out of the pool
2 answers
I had the same 3 problems with my cleaner. It worked great in the first year except it had to be manually removed from the pool. I have a very large pool (90,000 litres) so I had to manually move it to the opposite end to where I placed the cleaner as the pool is very long. It seems this cleaner is only good for 2-3 years, usually when it is just out of the warranty period. I purchased the fine filter as well but the cleaner is only good for picking up dirt but no good for picking up leaves. I now scoop the leaves out manually. I paid about $1,400 3 years ago which is a lot of money for something that will only do the job properly for 2 years.
Great to know you had the same problem but what can be done about it?
agilisasked
Hi, I read in one of your reviews about a 100 micron cannister.
Is that supplied with the VX55, or is that an extra cost?
if so, how much please?
Thanks, Paul.
1 answer
The 100 micron cannister is an extra cost and sells from Maple Pools for $79. Please be aware that most of the reviews for the Zodiac VX55 Robotic cleaner are saying that this cleaner is only good for around 3 years and then stops performing. Brilliant in the first year, very good in the second year and not picking up leaves in the third year.
Dave Hasked
Where can I get a new cable for the VX55 please and how much is one worth, I'm sick of untangling it.
Rob Pasked
How do you screw the control box off on a wall instead of having it on the caddy
No answers
Heatherasked
My VX50 with anti tangle power lead still tangles badly ! Can it be adjusted to rotate easier, it seems quite stiff
2 answers
Customer C.Zodiac
Hi Heather. May I ask if you have spoken to our Customer Care team? Please call us on 1300 763 021 if you would like some assistance. Thanks!
I suspended a 5 kg kettlebell weight from the cable which kept pressure on the cable over night to stretch it, heaps better now does not tangle as much
Victorasked
Good afternoon,
Just a quick question
How does it handle algae on the walls?
Does it give it a good scrubbing?
And lastly
Does it navigate ALL areas of the pool?
Thank you
1 answer
hay victor i find it navigates the pool real good and does a excellent job. on the algae side of things dont know if it dust or hair, for the dust you well need a 100 micron filter bag. good tip usually when i run my cleaner i run the filter for the pool as the machine will stir up the very fine particals that it cant pick up . hope this helps .
Vicki Sasked
I have the vx55 4wd a bit over two years, it constantly gets stuck at the waterline until it times out or empties and floats away. Can I somehow reset the accelerometers, it also climbs to this position even if I set it to not do it ie. floor only mode? Thanks
2 answers
hi would ring zodiac and ask for advise
i have never had that problem
Customer C.Zodiac
Hi. Please call us on 1300 763 021, Thanks.
Peter Pasked
What does er10 mean?
1 answer
Customer C.Zodiac
Hi Peter, Please call us on 1300 763 021. We can help troubleshoot this. Thanks.
Dave Hasked
I own the VX55 and it has been great, just lately the cord has been getting tangled in the pool, The normal place to deploy the VX55 is the centre of the pool and leave enough cord floating, with remainder run out on the pool side.
I'm on my second attempt of running the cord out and trying to untangle it, leaving it to sit played out for a while.
Any ideas?
2 answers
Customer C.Zodiac
Hi Dave, Please call the Customer Care team. If they have given you this troubleshooting, we can discuss this further. Thanks.
Many thanks for the call AAAA++++++ Customer service and advise. 20181201 tried the advise and worked great, 20220127 and it is the same as before still getting tangled.
JJDasked
How do I open up the unit to replace the electrical cord? Ours is faulty and we are getting an electrician to do it. Thanks.
1 answer
Customer C.Zodiac
Hi JJD, Please call us on 1300 763 021, we can arrange some assistance for you. Thanks.
Mayasked
HI I would like to know the current price of Zodiac VX 55 in Melbourne ?
1 answer
Customer C.Zodiac
Hi, Thank you for your interest in the VX55. Here is a link to our Authorised Dealers - https://www.zodiac.com.au/find-a-dealer. Thanks.
James Basked
Hi. Have had the VX55 for 2 years and it has been superb. I'm finding now that it keeps on flipping over and becoming stuck on its back. Is there anything I can do to prevent this or is this a bigger issue? Thanks.
No answers
Daveasked
Hi, the motor driving one of the wheels has stopped working. Roughly how much would it cost to repair or is it a case of having to buy a new machine?
1 answer
Customer C.Zodiac
Hi Dave, Unfortunately, we couldnt tell you how much this would cost without looking at the machine. May I ask how old the unit is and where you are located? Thanks.
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