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Zodiac VX65 iQ
retireland
- 38 reviews
My review after two years of ownership
I bought my Zodiac pool cleaner as I wanted to have the best pool cleaner. My experience, in brief, after a couple of years is that I am still wanting.
I stopped using my VX65 for wall cleaning because i would always find it stranded on its back from falling off the wall.
I loved using the iAqualink app but the app itself has lost some of its old functionality lately in that the timing of the program is no longer available. I wanted to reduce the timing as I get an error message in a short amount of time for motor stress. So I would empty the ...Read more
10% full basket and start again. It really is a fair weather cleaner - if the pool is very clean it goes ok, but if leaves or some dust get picked up and it thinks it is full, the motor warning if excess motor draw comes up and it shuts down - it only needs a film of dust on the fine basket screen and it wont pick up anything else. I had a technician out a few months ago because the control box failed - he replaced it without an issue. Also, in my two years of ownership I found out that the control box is splash-proof rather than waterproof. So if you don’t put the box in a waterproof cupboard or an additional box then it could cost you a thousand dollars. Altogether Zodiac shouldn’t fix these issues in the next few years but after two years of ownership I have gone back to my old cleaner to pick up the leaves the Zodiac cannot get.
Purchased in January 2021 for A$1,915.00.
3 comments
Thanks,
I contacted your customer service team before I wrote my review because I thought that getting water in the control box was because maybe the serviceman forgot a seal or something. They said t... Read more
I contacted the customer service team. It lead to nowhere. Apparently Zodiac has been subject to a takeover and I am told that one part of the company has no idea of what is happening in the other part.
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Anna
- 4 reviews
- 3 likes
- Verified purchase
The VX65IQ works amazingly well
Zodiac VX65IQ is great, I’m happy with its performance. A bit expensive for our budget but decided to purchase it. We use a robotic vacuum cleaner for our tiled floors inside the house and it’s a lifesaver so I wanted the same for our pool. We had trouble installing the app connecting it to wifi at first, but a staff from the store we bought it from assisted us with troubleshooting, it works great. We installed a wifi extender closer to the pool and this seemed to have fixed the wifi issues. I hope it will last for years.
1 comment
Customer C.Zodiac
Hi Anna. Thank you so much for your 5 star review, Happy Swimming!
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Other Robotic Pool Cleaners
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4.1(47)Zodiac VX55 4WD
3.8(62)Maytronics Dolphin M400
3.8(52)Zodiac VX50 4WD
3.8(46)Fred JMaroochy River QLD
Should have bought one year's ago
Hi we have a concrete pool about 120k Lt, The pool has never looked so good and the fine dust particles it picks up with the standard filter is amazing, We do have a sitting area on one side with a step and only ounce it rolled over onto its back not a big deal, We do the floor twice a week and the walls ounce a week, Even the wife who was against buying it is impressed. Would recommend the VX65 cheers.
1 comment
Customer C.Zodiac
Hi Fred, Thank you for the review. Happy swimming!
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Find out how Zodiac VX65 iQ compares to other Robotic Pool Cleaners
Know better, choose better.
J.B.Illawarra, NSW
Do Not Buy a Zodiac Robotic Pool Cleaner!
I have a fibreglass pool with steps in all four corners and a ledge for kids to stand on all the way around the pool about 400mm below the waterline. The unit will not clean the steps and does not get to the waterline as the unit thinks it is just above the ledge (400mm below the waterline). I have a fair bit of dirt in the pool after recent wind and the unit does not pick that up, I am not interested in spending more $ for the 100 micron cartridge as the other faults above mean I have to bring out the old manual vacuum anyway!. Zodiac referred...Read more
me back to the place of purchase to return, to re-explain all the issues over again, rather than just except that the unit has not even remotely met my expectations and I am extremely disappointed with this expensive unit! I feel Zodiac have an obligation to advertise these short comings.....Do Not Buy! A Kreepy Krauly is 1/10 of the cost and does a way better job.7 comments
Customer C.Zodiac
Hi JB, Sorry to hear of these issues. We would like to be able to relook at this for you. May I ask that you DM your email/contact details? Thanks.
You are joking, it took two days to reply and give me the same answer: "Take it back to where you bought it, the contract of sale is with them". Great Support Zodiac. Not even a phone call.
Customer C.Zodiac
If you would like to send your details to us via Private Message, we will arrange a phone call and to try and help you with what you need, Thanks.
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IanSydney
- Verified purchase
Excellent
Thank god ive found a product to replace my Jetvac pool cleaner. That thing gave me the craps. Having the Jetvac in the pool constantly made the pool look cluttered. It would get stuck around the pool steps, it needed far too much expensive maintenance and used 4hrs a day of the dedicated pump. Must have cost me a fortune in electricity over the last 15 yrs.
By comparison the Zodiac V55 does a far, far better clean, the pool is spotless after 90 minutes and uses very little power. I easily pull it out with the remote button for “lift assist”,...Read more
1 comment
Customer C.Zodiac
Hi Ian, Thank you so much for your 5 star review. Happy Swimming!
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EddieToppsSouth East Queensland, QLD
- 2 reviews
Does a great job and very efficient
Our pool is all the cleaner for having had it running for the past four months. It also picks up a some of the finer flowering plant matter from the next door neighbours trees. The only down side that we have experienced so far is opening the lid to take the basket out, the lid catches on the cord, which we are very happy to live with. Using the App to direct it towards us to lift it out is also very helpful.
1 comment
Customer C.Zodiac
Thanks for the great review! Happy Swimming.
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BradMackay
Excellent job
The zodiac vx65 iq does a great job and the water is clearer than ever. The cleaner (nickname Paula Pool cleaner) and app is easy to use and maintain. Easily picks up leaves, debris and sand. a finer filter may come in handy for smaller particles. Would recommend for others to buy.
1 comment
Customer C.Zodiac
Hi Brad, fantastic to hear that you fine the cleaner and the app easy to use!
If your pool is prone to finer particles, a 100 micron filter canister is available as a spare part accessory. Zodiac part... Read more
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If we only had no steps and lips
The pool cleaner does a great job around the middle and centre areas of the pool, but not steps or lips. WE unfortunately have sand near the pool (thanks previous owner) and it the Zodiac does not do sand well at all. Once we have got rid of the sand then it will sparkle.
1 comment
Customer C.Zodiac
Hi Melinda, thanks for the review :)
Have you tried adjusting the cleaner settings within the app? You can customise the cleaner for either rectangular or freeform shaped pools. With regards to the sa... Read more
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JosieAuckland
Does an efficient cleaning job.
The stand-out feature of this model has to be the swivel on the cord and the stronger, more stable nature of the cord itself. (The cord on another make of cleaner I have is a nightmare to work with and tangles up with a mind of its own.)
The sturdy debris collection bin is particularly easy to access and replace, and is easy to clean.
The Zodiac Vx65iQ is easier to operate than other models I have owned.
1 comment
Customer C.Zodiac
Hi Josie, thanks for the review! :)
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Find out how Zodiac VX65 iQ compares to other Robotic Pool Cleaners
Know better, choose better.
Questions & Answers
Donasked
Should my VX65 iq climb the walls every time.
It only climbs about every 4th time .The other times it gets vertical and then reversed back.
No ledges in the pool.
Don
No answers
Blair W.asked
I’m looking at one of these for my inground very smooth tiled pool. I have just tried the dolphin m5 that said it could climb the walls but it couldn’t do it. Would this robot be a better option for me? The walls and floor sit at a sharp right angle. Thanks
1 answer
Don't buy the model with the Aqualink (65), They charge heaps more for it and I only use the manual buttons on the caddy (I recommend getting a caddy). You don't need to use your phone to operate when you are not at home and the lift system you need to be there to get it out of the pool. Get the earlier model or opposition product.
Antasked
Hi zodiac,
I’m interested in getting one of these cleaners but my pool has a ledge about 100-150mm wide right around the out side of the pool. It is about 400mm below the waters edge. Will this machine be able to get over this ledge and clean right to the waters edge or will this be a problem for this cleaner?
3 answers
Hi I don't think it will because the machine is more than 400mil in length and it will climb up to the ledge, and probably fall to the bottom other wise can't fault this machine cheers hope this helps
Thanks Fred J... might just have to give the kids some pocket money to clean above the ledge
No it wont, I am reluctantly keeping the machine as Zodiac gave me a 100 micron filter that now picks up fine dirt.
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