Hi Freddy,

Thanks for your interest in Zuper and asking the question, we love curious people!

Fees are absolutely important and as a new fund to market, we are very proud of what we have achieved, to be able to offer a full choice based super fund for under 1% as an all up fee is quite special. Having just checked the AustralianSuper PDS (17/06/19), we can see that a similar option would cost $477 with them. For a fund with $140bn in assets, I would be taking a stern look at their fees, rather than ours.

We get asked a lot about passive v active investing, as you have pointed out, we have combined ETFs and Index funds to build our portfolios (which are performing rather well). We have used some unique products (from Blackrock) that only we use in the market to build out some options that align with the values of our members. Many people don't understand super, and don't want to the risk of choosing their own investments, but want to align their super with their values, so we built it for them and over 75% of our customers choose a values alignment.

Life insurance, another great talking point, unlike many super companies we offer choice. People can opt out as they sign up, no defaulting here for people who don't want cover or who already have cover elsewhere. We also offer different levels of cover that are easy to change up and down to suit the needs of our members. That for us is how insurance should be done, cheapest is not always best, but we are rigorous with our insurance pricing to make sure we are competitive.

Any more questions, just ask.

Jon, Team Zuper

PS. As your question does read like an AustralianSuper advert, let me finish on a Zuper style ad as well.

Zuper lets you easily align your super investments with your values, to build a world you want to live in. Low fees, simple insurance options and you get to vote on how we choose our investments and run the fund. Not to mention Zuper Boosts that help you boost your earning potential and your super balance.