Choose a plan that suits your needs
Join Australia's largest opinion site and manage your reputation today!
StarterFreeFor businesses who simply want to respond to reviews. |
ProfessionalGet a quoteFor small to medium businesses who want to better manage their reputation and develop a review strategy. | PremiumGet a quoteFor large businesses who have multiple products or services and require custom integrations. | |
| Engage Your Customers | |||
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Respond to Reviews Publicly respond to reviews as an official brand representative.
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Respond to Questions Publicly respond to questions as an official brand representative.
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Email Notifications Receive alerts for all customer submissions.
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Review Mediation Provide your customers with the option to resolve issues privately.
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Private Messaging Communicate privately with your customers.
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Team Management Create teams to manage specific listings.
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Multiple Users Invite others to help manage your brand.
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Live Chat Box Add a live chat box to your listing on ieatwords.com.au (currently only Zendesk supported)
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Listing Showcase Showcase your product or service with an image gallery uploaded by you
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Pinned Review Choose one review to the pinned to the top of your listing page
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| Build Your Reviews | |||
Review Invitation Tool Invite your customers to write a review. Send unlimited amount of invitations.
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Write Review LinksMake it easier for your customers to write reviews by embedding it into your post purchase flow.
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Write Review Cards Attach this card to your invoices, product packaging, or simply give it to customers.
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Automatic Post Purchase InvitationAutomatic email send out limit. Only available for businesses once they have implemented the eCommerce integration.
| 50 per month | unlimited | unlimited |
Match your branding and customize your emails | |||
| Market Your Reviews | |||
Custom Widgets Create your own custom widget to display ratings and reviews on your website.
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Comprehensive Widget Display reviews and questions on your website.
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Inline Rating Widget Display ratings on your product and category pages.
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SEO Rating Snippet Used by Google and other search engines to show the star ratings in their search results at their discretion.
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Reviews Carousel Widget Highlight best or most recent reviews in a beautiful responsive carousel.
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Reviews Horizontal Widget Highlight best or most recent reviews front and centre on the full-width of your page.
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Reviews Vertical Widget Highlight best or most recent reviews inside a small space, a sidebar for example.
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Sticky Rating Widget Display your rating in a sticky badge at the bottom of your page.
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Ratings Badges Showcase ratings on your website and emails.
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Social Media Creative Showcase outstanding reviews by generating images and share them on your social media platforms.
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Match your branding and customize your widgets | |||
| Drive Traffic | |||
Google Seller Ratings Display ratings in your Google Ads.
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Google Product Ratings Display ratings in Google Shopping.
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Rich SnippetsDisplay ratings in Google search results. This is entirely at Google's discretion.
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| Direct Link to Your Website | |||
Ad Free LinkOffer an ad-free experience to your potential consumers when they access ieatwords.com.au from your website. Based on a special URL parameter we will hide all advertisements and other potential distracting elements.
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| Analytics | |||
Content Submission Track consumer submissions over time.
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Traffic Track page views and time on page.
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User BehaviourTrack your visibility on ieatwords.com.au.
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Comprehensive ReportReceive monthly comprehensive report.
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Review InvitationsTrack invitation performance.
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ieatwords AdsYou must be engaging in ieatwords Ads to access data for these reports. .
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Monthly Reports Receive content submission reports in your inbox.
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Export DataFor internal purposes only, republishing content in any medium is subject to our copyright policy and requires explicit permission from ieatwords.com.au.
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Export Review BodyFor internal purposes only, republishing reviews in any medium is subject to our copyright policy and requires explicit permission from ieatwords.com.au.
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| e-commerce Platform Integrations | |||
ShopifyConnect your Shopify Store to ieatwords.com.au to start collecting reviews.
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Magento 2Connect your Magento 2 Store to ieatwords.com.au to start collecting reviews.
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WooCommerceConnect your WooCommerce Store to ieatwords.com.au to start collecting reviews.
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Client-side Adhoc integrationConnect your e-commerce store (any platform) via our JavaScript embed code to start collecting reviews.
| Coming soon | Coming soon | Coming soon |
Server-side Adhoc integrationConnect your e-commerce store (any platform) via our HTTP API to start collecting reviews.
| Coming soon | Coming soon | Coming soon |
| Support | |||
Content FlaggingCommunicate with ieatwords over questionable content.
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| Email/Online Support | 5 business days | 1 business day | 4 hours |
Frequently Asked Questions
I have a listing, do I need to pay to respond to reviews?
No, you can sign up to our Starter plan and respond to reviews for free.
Can I still subscribe if my business doesn't provide services in Australia?
No, at the moment ieatwords only lists businesses that service the Australian market.
What payment methods do you support?
We provide two main payment options: credit card and wire transfer. For wire transfers the minimum subscription length is 12 months.
I want to advertise on your site but I don’t have a listing, what should I do?
We recommend creating a listing and growing your reviews using our Brand Management Platform as the first step.
What happens to my listing if I unsubscribe from the Brand Management Platform?
The listing will remain on ieatwords along with its review content and your responses. However, you will no longer be able to access the Brand Management Platform features to manage your review strategy.
Where can I read the terms & conditions for the Brand Management Platform?
Terms & conditions for the Brand Management Platform.