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Dat0Sydney, NSW
- 3 reviews
Absolute crap.
Instructions were average, didn’t fit together well, ie I needed to hacksaw part of the shed so it would be the correct length as the other parts, very poor quality.
Purchased in April 2021 at Bunnings Warehouse.
3 comments
Already did, was told because I needed to cut part of it to get it to fit it voided my warranty so you had the chance to help and took the first chance you got to avoid helping.
Anyone reading this r... Read more
Customer ServiceAbsco Sheds
Hi again,
Our sheds come in kit form and should not require modification. We do not recommend cutting the parts to fit as this can diminish the structural integrity of the shed. We are happy to help, just need your best contact information. Thanks!
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John
- 3 reviews
- 2 likes
Terrible experience.
I placed and paid for one of their avaries that stated "In stock" and was told that it would be delivered within 15 days.
On the 20th day i rang absco in the morning and by late afternoon they still had no answer for me so i cancelled the order and had my full refund in my bank the next day. Its a shame that Absco wasn't as professional in handling my avary order as they were refunding my money.
They wasted my time and going on most of their reviews a lot of unhappy customer would agree.
1 comment
Customer ServiceAbsco Sheds
Hi John,
We apologise for the experience you had with us and am sorry we let you down by not delivering the order within the expected timeframe. We are a family owned business manufacturing from Brisb... Read more
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Norm E.Sydney, NSW
- Verified purchase
Aviary/Chicken Coop 1.52mL x 1.52mW x 1.80mH
Originally purchased in early September - when arrived there were missing parts and the rest were mixed parts from older model and new model. A re-order was arranged at beginning of Oct - when this arrived in mid November it was not my parts ! another reorder done - parts finally arrived in January 2020 but mesh panels wrong !. The lack of quality control is evident in this mix up - This has been a very long process to resolve - luckily Richard from Absco assisted with sorting out and also provided tips on completing aviary. The aviary design could be improved by providing options for shelving, three quarter door - to prevent birds escaping, separate small door to allow feeding without entering aviary.
Purchased in September 2021 at Simply Sheds.
2 comments
Customer ServiceAbsco Sheds
Sorry to hear Norm, this is not the experience we want you to have. We'll give you a call and find a solution on this. Speak soon, The Absco Team
Happy to talk.
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Find out how Absco Aviary compares to other Outdoor Furniture Products
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Rainy_Days_1Greater Melbourne (Outer), VIC
Wish I bought one sooner...
I was really looking forward to purchasing a large aviary for my Budgies but I noticed that there was a new door!! I think the new location of the door was a horrible idea. The door is full sized my precious budgies will fly straight out, I cant even put up a shelf along the back wall so my Budgies have somewhere to nest. I love ABSCO Aviaries, for now I will have to find an old supplier so I can purchase one of your aviaries or find a new brand :(
Purchased in February 2021 at Bunnings Warehouse.
1 comment
Absco ShedsAbsco Sheds
Thank you for your feedback. We have sent you a private message with details on where to purchase the old models.
Thank you
Rosie
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New door sucks
Wanted to buy an new aviary because I like these products but new door design is terrible. Birds will just fly over your head and escape. This is not suitable on an enclosure for flighted animals. Please change back to the old design. I have now chosen to purchase a different brand of aviary that is safe and suitable.
Purchased in December 2021 at Bunnings Warehouse for A$650.00.
3 comments
Absco ShedsAbsco Sheds
Thanks for the feedback on the new design. We amended the design for easy access based on market research. I've taken your review to our industrial designer who will look into an infill panel option moving forward. Thanks again, Rosie.
The door being located at the back as opposed to the front also makes it difficult to attach shelves, nesting boxes and perches. The back wall and the corners are the preferred locations for these thi... Read more
ngs in most bird keepers aviaries. It makes it incredibly difficult in your smaller aviary designs as space is limited. All I see them as now are glorified chicken coops.Absco ShedsAbsco Sheds
Thanks Akal, you raise some good points here. On the off chance you have not yet purchased an Aviary I will send you a private message with some links on where to buy as our old Aviaries are still in the marketplace. Thank you, Rosie
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Now in therapyHunter Region, NSW
Biggest nightmare ever
Was told 2 people can put this together in about 2 hours. It took 2 men 8 hours & still didn't get the wire on until next day. Complicate instructions, one part missing & 2 non required parts included, pre drilled holes don't line up & very flimsy frame. I have put together lots of prefab sheds & aviaries before but nothing like this piece of scrap metal. If you buy one of these you need about 4 mates & one needs to be an engineer. Bunnings did replace the missing part after lots of discussion.
Purchased in December 2021 at Bunnings Warehouse.
1 comment
Absco S.Absco Sheds
Hi there, I'm sorry to hear you have had a bad experience with us. Could you please email me your name, model number and contact number to [email protected]? Our team would like to discuss this issue with you. Kind regards, Rosie
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Shedless wonderCanberra Central 2601, ACT
- Verified purchase
Absolute piece of squashed banana.
Easiest sheds to build my absolute rear end. We are now on day 3, 50 million ‘insturction’ videos later and yet - we still have no aviary.
How do you return this thing to the blind monkey who created it? This thing is worse than putting together a house of furniture with a Swedish instruction manual and no arms.
1 comment
Absco S.Absco Sheds
Hi there,
Sorry to hear you're having problems. Have you seen the step-by-step videos on our YouTube Channel or Absco Assembly App? Otherwise we have 7 day customer service and fitters on site who can... Read more
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MelMetropolitan Adelaide, SA
- Verified purchase
Bird avery
We found it hard to put together, wire pre cut was too short, you were meant to ring me back when having difficulties, no phone call, took 5 people 3 days. Never again. Nice avery otherwise, next time if I ever buy one I'll get one already assembled.
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Anna ESydney
- Verified purchase
Worst product I have ever bought
I purchased this aviary from Bunnings who advertise a separate $179 shed assembly service. I cannot adequately describe how dreadful this product is in its manufacturing quality and in the sheer amateurish contents of the product. I have assembled many flat pack furniture items and from the big blue and yellow retailer and I have never once had a single issue. This product is sadly not in that category.
To start with, the instructions are difficult to read and interpret with line drawings that try to describe how one piece overlaps another. ...Read more
But line drawings are the wrong format because you cannot see how the pieces fit, it could easily be interpreted as A over B, or as B over A. The instructions describe using rivets as 'D' on the drawings but nowhere in the list of screws/fixings is D referred to. You need photos. Then the quality of the metal parts is really poor. Few of the holes line up properly and we had to drill extra holes in the zincalume to make it work. This is while following the dodgy instructions to the letter. In the end the wire cage metal is 50mm too wide and 100mm too high, the roof has only screw holes at the back end and the whole lot is a tinny piece of garbage that needs to be sent to the scrap metal recycling. I would recommend to any buyer of ABSCO that they avoid this brand at all costs. The final straw is that when we asked Bunnings to provide the shed assembly service they took our booking at $179.00 and then phoned back after an hour and said that don't do this for aviaries, only sheds. So while we were refunded I think that was a terrible advertising offer to make.Similar opinion? Write a review on ieatwords.com.au!
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CherylDirnaseer
- Verified purchase
Good Aviary
Bought 2 of the aviary sheds with the gable roof. They are good aviaries all except the door. The door is very flimsy. Service was great and delivery was spot on.
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Pretty BoyAdelaide
- Verified purchase
Petty Boy
We've had ours Aviary nearly 6 months now, got it at a great price and was delivered within a week. Pretty Boy thinks it's pretty cool, hes our Gallah!! Its turned his life around now he talks all the time has a social life and even his feathers are growing back. But look at first when we unpacked it, we left it for about 2 weeks, looked to complicated. Then decided to lay it out on the back lawn then we started seeing how it went together. With some good team work we had it erected the same day and moved Pretty Boy right in .Hes been in paradise ever since.
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Questions & Answers
ray g.asked
Do I have to assemble this absco aviary shed .
1 answer
Absco ShedsAbsco Sheds
Hi Ray,
Aviaries come flat packed and require assembly. We have step by step videos on YouTube or on our Absco Sheds Assembly app which will help give an indication on assembly. Just add your model number in the search bar. Otherwise email [email protected] and we can send you a copy of the instruction manual for your model.
Thank you, Rosie
Lisa B.asked
Who can I ask if they can build the aviary.i need a concrete slab put down first.somebody thought it was a shed not an aviary.
1 answer
Absco ShedsAbsco Sheds
Hi Lisa,
I'm afraid we do not have any installers in Adelaide. Our Absco Shed installer is actually visiting next week if you would like this one built? However we cannot lay the concrete slab unfortunately. Otherwise third party handymen like Hire a Hubby are great for these kinds of jobs.
If you would like more information you can email us at [email protected]
Thank you
Rosie
Lisa B.asked
I’ve been waiting for a concrete slab to go down and waiting for someone to build my aviary,one said you get one screw in the wrong.you have to start again.
1 answer
Absco ShedsAbsco Sheds
Hi Lisa,
Can you send your contact number to [email protected] - I will get Richard to give you call who can answer any queries around installation.
Thank you
Rosie
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Customer ServiceAbsco Sheds
Hi there,
We have sent you a private message to get your best contact information and model number. We will be in touch to see how we can help.
Thank you
the Absco Team